Dear Guest, Thanks for taking the time to give your feedback. Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. I hope to welcome you back to Park Ornate Hotel in the future and be able to restore your faith.

Dear Guest, Thank you for sharing your valuable feedback. I am delighted to know that you had an enjoyable time at Park Ornate Hotel, Pune. Your generous appreciation of all aspects of the hotel is very encouraging. I am sorry to learn that on this stay, the hotel and the services did not meet your expectations. Your detailed feedback is very valuable and I have personally shared it with the relevant Department Heads to apprise their teams and take measures to rectify our shortcomings. I do hope you will return soon and give us another opportunity to look after you.