숙박 시설에서 보는 주변 전망

GHL 산 라사로 아트 호텔 여행 후기

4 out of 5
GHL 산 라사로 아트 호텔
Barrio El Espinal Cra 15 N 31-110, Cartagena, Bolivar

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 734개 이용 후기 중 504개" "
평점 8 - 좋아요. 734개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 734개 이용 후기 중 37개" "
평점 4 - 별로예요. 734개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 734개 이용 후기 중 14개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy recomendable el hotel es seguro limpio y el personal es muy atento! Nos ayudó mucho durante nuestra estancia
2023년 11월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 4월 9일
Estimada Sra AngelaMuchas gracias por su disposición en darnos sus comentarios, su mas alta calificación nos llena de felicidad y nos motiva a mantener nuestro compromiso y calidad en el servicio. Agradecemos también toda su disposición en recomendarnos. Esperamos tener la oportunidad de recibirle en su próximo viaje a Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

6/10 - 괜찮아요

eripa40

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Rene Man Lok 님, Toronto

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall the hotel was okay, decent size and quality. Location was pretty nice, right behind a shopping all, it’s around a 15 min walk away from the old town; however hotel staff doesn’t not recommend you to walk around after the sunset.
2024년 3월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 4월 9일
Dear Mr Man LokThank you very much for your willingness to give us your sincere comments. We are glad to know that you had a satisfactory stay at our hotel. Your opinion is very important to us, please feel free to let us know if you have any suggestions to help us improve. It was a pleasure serving you during your last stay, we hope to be your accommodation option again for your next trip to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Dahiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 4월 9일
Dear Mrs. DahianaThank you for your willingness to give us feedback on our services. 5 out of 5 is an excellent rating. We are glad that you enjoyed your last stay at GHL Collection San Lazaro Art Hotel. We would love to thank you personally, we hope you come back soon.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Aris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 3월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 4월 9일
Dear ArisThank you very much for giving us a 5-star review of our services. We are happy to know that our staff attended to all your requirements during your last stay, we are sure that they enjoyed the privilege of serving you. We hope to have a new opportunity to welcome you at GHL Collection San Lazaro Art Hotel.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

CARLOS

2024년 3월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 4월 17일
Apreciado Sr Carlos Muchas gracias por tomarse el tiempo de calificar nuestros servicios, es grato saber que su experiencia fue positiva en su totalidad. Fue un placer atender sus requerimientos en su pasada estadía. Esperamos tener nuevamente el privilegio de recibirle y servirle en GHL Collection San Lázaro Art Hotel.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La vista , y el servicio
2024년 3월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 3월 18일
Estimado Sr Robert Muchas gracias por dejarnos sus buenos comentarios, su excelente calificación nos deja saber que disfrutó su estadía en nuestras instalaciones y que estamos haciendo nuestro trabajo de una manera correcta. Fue un placer servirle, esperamos ser nuevamente su opción de alojamiento en su próxima visita a Cartagena. Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Enrique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
View from swimming pool to close proximity to castle was incredible
2024년 3월에 7박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 3월 18일
Dear Mr. EnriqueThank you for letting us know how your experience was at GHL Colleccion San Lazaro Art Hotel. We are glad to know that you were comfortable with our facilities and that you really enjoyed the view to the Castle. We really enjoyed serving you, we hope you come back soon, we would love to welcome you again.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Veronica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff is amazing. The hotel is really clean
2024년 3월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 3월 11일
Dear Mrs. VeronicaWe appreciate your willingness to respond to our survey. Thank you very much for your 5-star review for GHL Collection San Lázaro Art Hotel. It is the best way to receive your thanks for the good service received at GHL Collection San Lazaro Art Hotel. We hope you come back soon, we would love to thank you personally.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

LESLIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff, very helpful. Thanks
2024년 2월에 2박 숙박함
답변 제공: Erika Janna Ordoñez, General manager. 님, 2024년 2월 22일
Dear LeslieThank you very much for giving us a rating of 5/5, we are happy to know that you had a good stay at GHL Collection San Lazaro Art Hotel. It was a pleasure having you stay with us. We hope you come back soon, we would love to serve you again.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Jimmy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed in many hotels, but this stay is absolutely the best. Ci was there for 3 weeks and got to know the hotel and staff well. An incredibly pleasant and helpful staff. They smile and are pleasant all day long. They are not demanding or tiring in any way. A friendly staff cannot be measured in money and we are happy to return. Facilities and location were also very good. One of the best holiday trips we have had in many years.
2024년 1월에 20박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 2월 20일
Dear JimmyWe are very happy and grateful to receive your sincere comments about your last stay at GHL Collection San Lazaro Art Hotel. This will always be your home when you come to Cartagena. We will share your comments with our staff, all of us always remember you with happiness. We hope you come back soon.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

ANDRES

2024년 2월에 2박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 3월 22일
Estimado Sr AndresNos alegra mucho ver su calificación de 5 estrellas para GHL Collecion San Lázaro Art Hotel. Estamos felices de haber alcanzado sus expectativas durante su estadía. Esperamos tener la oportunidad de recibirle nuevamente en su próximo viaje a Cartagena. Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Denis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
L’environnement extérieur de l’hôtel a été décevant.
2024년 1월에 7박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 2월 7일
Dear DenisThank you very much for taking your time to give us the highest rating for our services. It is a pleasure for us to know that your experience was positive, that our facilities and service were simply up to your needs. The location of the hotel is privileged in front San Felipe fort, we are located in a neighborhood that has a close relationship between picturesque and historic, it is definitely a developing area. We hope to have the pleasure of welcoming you back to our hotel, our doors are open for you.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lázaro Art Hotel

8/10 - 좋아요

Samra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 3월 22일
Estimado Samra Apreciamos mucho su valoración de 4 estrellas sobre nuestros servicios. Nos alegra saber que tuvo una estadía satisfactoria en nuestras instalaciones. Esperamos regrese pronto, siempre será un honor recibirle en GHL Collection San Lázaro Art Hotel. Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

José Alfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente ubicación
2024년 1월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 1월 29일
Estimado José AlfredoGracias por compartirnos su experiencia en GHL Collection San Lázaro Art Hotel. Nos sentimos privilegiados de haberle servido en su pasada estadía.Esperamos ser su próxima opción de alojamiento en Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Wonderful Stay
Hotel staff was very welcoming and friendly. Excellent service and the room was beautiful, clean, comfortable and had a great balcony with an amazing view of the city.
2024년 1월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 22일
Dear AnthonyThank you very much for your honest comments, these are really important to us. We are glad to know that you enjoyed your stay at GHL Collection San Lazaro Art Hotel. We enjoy serving you. We hope you come back soon, it will be a pleasure to welcome you again.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Jason

2024년 1월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 22일
Dear JasonThank you for your excellent 5-star rating for GHL Collection San Lazaro Art Hotel. We feel privileged to serve you during your last stay, we hope you return soon, we are waiting for you with open arms.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Oscar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s an amazing place the people is amazing we are planning to come back and definitely staying here again with no doubt. Best food ever no need to eat elsewhere and the transportation really great people they true. The whole experience is amazing
2024년 1월에 6박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 23일
Dear Mr. OscarFirst of all we want to thank you for your willingness to give us your excellent comments. We are pleased with your excellent rating of our services. We are sure that our staff was pleased serving you. GHL Collection San Lazaro Art Hotel will always be your home in Cartagena!Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Johan

2024년 1월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 23일
Dear Johan10 out of 10 is a magnificent rating of our services. There is no better way to receive your thanks! It was a pleasure serving you during your last stay. We hope to welcome you again at GHL Collection San Lazaro Art Hotel.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Rene

2024년 1월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 2월 5일
Estimado ReneGracias por habernos elegido como su opción de alojamiento en Cartagena. Su calificación nos deja saber que su pasada estadía en nuestro hotel fue positiva. Nos sentimos contentos de haber atendido sus necesidades. Esperamos vuelva pronto será un privilegio recibirle nuevamente. Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Carlos Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view of the castle was amazing from the hotel, and the breakfast was delicious. The hamburger off the menu was overall my favorite meal, great quality.
2024년 1월에 5박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 22일
Dear Carlos Adrian5 stars is the best way to receive thanks from you. Thank you for highlighting the privileged view we have of the castle. We are glad that you were comfortable with the breakfast service. We hope to welcome you on your next visit to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Mara 님, North Miami Beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 22일
Dear MaraThank you for giving us the highest rating of our services. This motivates us to always work with the commitment and quality that our dear guests deserve. We hope you come back soon.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

8/10 - 좋아요

Regina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are extremely helpful and friendly
2023년 12월에 5박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2024년 1월 22일
Dear ReginaThank you very much for your honest comments, we appreciate your great 4 star rating. Your evaluation is a reason for gratitude for us. We love that you enjoyed your stay with us. We hope to welcome you again on your next trip to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Miguel Ángel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2024년 1월 5일
Estimado Sr MiguelMuchas gracias por otorgar la mas alta calificación a GHL Collection San Lázaro Art Hotel. Su calificación, nos impulsa a trabajar por mantener nuestro compromiso y calidad. Nuestro capital humano, estuvo complacido en servirle durante su estadía. Nos encantaría tener nuevamente la oportunidad de recibirle nuevamente en GHL Collection San Lázaro Art Hotel.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

8/10 - 좋아요

Caleb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 12월 25일
Dear CalebThank you for giving us your good rating about our services, we are happy to know that you had a pleasant stay at our hotel. Serving you was a pleasure, we hope to have another opportunity to welcome you at GHL Collection San Lazaro Art Hotel.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2023년 12월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 12월 25일
Dear SamanthaThank you very much for your good rating and for your sincere comments. We are glad that you enjoyed your last stay at GHL Collection San Lazaro Art Hotel. We were pleased to serve you, we hope you return soon, it will be an honor to welcome you again.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Céntrico pero tranquilo. El desayuno siempre delicioso. El personal MUY atento.
2023년 11월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 12월 13일
Estimado Sr JavierApreciamos su excelente valoración de nuestros servicios. Nos alegra que haya disfrutado su estadía en GHL Collection San Lázaro Art Hotel. Gracias por resaltar la gran labor de nuestros colaboradores. Nuestras puertas están abiertas para recibirle nuevamente en su nueva Casa en Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Notch Hotel
I absolutely loved my stay at the GHL! One small BUT highly differentiating factor, game changer in my opinion, I did not fully appreciate until now is the sound proof window I got. (I visited two other hotels in Colombia and they did NOT have the sound proof windows. It can be extremely tough/ impossible to sleep, when music plus street noise is constant, especially true in the El Poblado area of Medellin.) It checks the box for nearly everything. It is somewhat outside of the core, which means you’d need to take a taxi or walk. I didn’t mind it much because it checked the boxes for everything else I was looking for, e.g. cleanliness, top notch service, and amazing views of the castle. I’d go back to GHL for sure.
2023년 11월에 2박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 12월 6일
Dear VincentThank you very much for your willingness to give us your excellent comments. We are very happy to know that you enjoyed your stay at GHL Collection San Lazaro Art Hotel. We will share your comments with our staff, we are sure they will be happy. We were pleased to serve you and we hope you come back soon, we would love to welcome you on your next trip to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Leonardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo el personal súper amable y. Servicial muy limpio las habitaciones pero lo mejor es que después de un día largo de tanto caminar y conocer la ciudad,llegar a la habitación y salir al balcón a contemplar la vista del fuerte de San Felipe es una relajación total.
2023년 11월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 12월 4일
Estimado Leonardo5 Estrellas es una excelente valoración para GHL Collection San Lázaro Art Hotel, la recibimos con mucho agradecimiento. Muchas gracias también por su disposición en darnos sus sinceros comentarios. Nos encantaría tener la oportunidad de recibirle nuevamente en nuestro hotel, desde ya nuestras puertas están abiertas para cuando desee regresar.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

ALVARO

2023년 11월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 12월 20일
Estimado Sr AlvaroMuchas gracias por su disposición en darnos la mas alta calificación, esta nos llena de felicidad y nos motiva a mantener nuestro compromiso y calidad en el servicio. Esperamos tener la oportunidad de servirle nuevamente en su próximo viaje a Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Cruz

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 11월 30일
Estimado Sr CruzMuchas gracias por darnos una valoración de 5 estrellas, esta es la mejor forma de recibir agradecimientos por parte de nuestros queridos huéspedes y nos motiva a trabajar con el compromiso y calidad que nos caracteriza. Esperamos recibirle nuevamente en GHL Collection San Lázaro Art Hotel.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Um dos melhores hotéis de Cartagena. Além da vista e piscina privilegiada, o hotel se destaca pelo acolhimento e profissionalismo de toda equipe de trabalho. Ficou marcado para mim o quanto são atenciosos e preocupados com os hóspedes.
2023년 8월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 11월 28일
Estimado JonathanMuchísimas gracias por darnos tus excelentes comentarios. Gracias por darnos su excelente calificación y por resaltar la buena actitud de nuestro colaboradores. Nos sentimos muy felices de haberle servido durante su pasada estadía. Nuestras puertas están abiertas para recibirle en su próximo viaje a Cartagena. Lo esperamos.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Luz _08

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena!
2023년 11월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 11월 28일
Estimada Sra. LuzGracias por su disposición en darnos su excelente comentario, este nos motiva a mantener nuestro compromiso y calidad en el servicio siendo nuestra prioridad la satisfacción de nuestros preciados huéspedes. 5 Estrellas es la mejor forma de recibir agradecimientos de su parte. Esperamos recibirle en su próximo viaje a Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Cristian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to center
2023년 11월에 2박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 11월 28일
Dear CristianWe greatly appreciate your 5-star review for GHL Collection San Lazaro Art Hotel. Your excellent rating motivates us to work with the commitment and quality that our dear guests deserve. It was a pleasure serving you. We hope you come back soon, we would love to welcome you on your next trip to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Kelana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best stay I have had in a while, Amazing staff, amazing drinks
2023년 11월에 7박 숙박함
답변 제공: Erika Janna Ordoñez, General manager. 님, 2023년 11월 27일
Dear KelanaThank you very much for your 5-star rating for GHL Collection San Lazaro Art Hotel. There is no better way to receive thanks from a guest who had an excellent stay at our hotel. We hope you come back soon, we would love to welcome you.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Latreece 님, Baldwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Cozy and accommodating! If we ran low on toiletries or clean towels, the room service was very responsive and fast! Quick check in and out. Great staff, and this location is about a 15-20 min walk to Getsemaní and the walled city, however in this heat I’d recommend taking Uber, as it is only $2-3.00 USD.
2023년 11월에 7박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 11월 27일
Dear LatreeceThank you very much for giving us your sincere comments, your good rating of our services, let us know that you enjoyed your last stay at GHL Collection San Lazaro Art Hotel. We were pleased to serve you during your last stay, we hope you return soon, we would love to welcome you on your next trip to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lázaro Art Hotel

2/10 - 너무 별로예요

Amalia

2023년 11월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 12월 14일
Estimada Sra. AmaliaMuchas gracias por emplear su tiempo para darnos su sincera calificación sobre nuestros servicios. Una calificación de 1 estrella para GHL Collection San Lázaro Art Hotel es muy preocupante para nosotros. Nuestra prioridad siempre es que nuestros clientes se sientan satisfechos durante su estadía. Sentimos no haber llenado sus expectativas en su pasada estadía. Esperamos tener una nueva oportunidad de su parte de recibirle en su próximo viaje a Cartagena. Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great for 1 night stay after arriving late at airport.
2023년 11월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 11월 17일
Dear JasonWe greatly appreciate your willingness to give us your sincere comments. We are happy that you had a good stay at GHL Collection San Lazaro Art Hotel. We really enjoyed serving you. We hope to welcome you again in your new home in Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

8/10 - 좋아요

Believe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 11월 16일
Dear MrThank you very much for giving us the highest 4-star rating. We are happy to know that you enjoyed your stay at GHL Collection San Lazaro Art Hotel. This will be your home when you want to return. It was a pleasure to serve. We hope you come back soon.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Alfredo 님, Rockaway Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an excellent hotel for those who don’t want or can’t afford to stay in the walled city of Cartagena. The staff is not only great but truly helpful and always willing to do things for you. The included breakfasts are amazing and really reminiscent of my childhood memories of Colombia. The location in front of the San Felipe Castle is very convenient and scenic. The bedrooms are comfortable too.
2023년 11월에 7박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 11월 15일
Dear Mr AlfredoThank you very much for giving us an excellent evaluation of our services. 5 stars is the best way to receive thanks from you. Your evaluation motivates us to maintain our standard of service. It was a pleasure serving you during your last stay, we hope to welcome you on your next trip to Cartagena.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente servicio y calidez . Las instalaciones óptimas para un ambiente ideal en pareja . Todo el personal muy profesional
2023년 11월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 11월 9일
Estimado Sr DiegoMuchas gracias por su disposición en darnos su mas alta calificación, esta nos llena de felicidad y nos motiva a mantener nuestro compromiso y calidad en el servicio. Gracias también por sus excelentes comentarios. Esperamos tener la oportunidad de servirle nuevamente en su próximo viaje a Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Isabella

2023년 10월에 5박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 11월 20일
Estimada Sra. IsabellaApreciamos mucho su valoración de 5 estrellas para GHL Collection San Lázaro Art Hotel, podemos ver que disfrutó su pasada estadía con nosotros. Todos y cada uno de nuestros colaboradores estuvieron muy complacidos y disfrutaron de servirle. Nos encantaría recibirle nuevamente en su nueva casa en Cartagena, la esperamos.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

cris

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and willing to help with everything. Food was also delicious. All on top of having a nice room.
2023년 10월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 10월 30일
Dear CrisThank you very much for giving us your sincere comments and the maximum rating of 5 stars. It was a pleasure for all our staff to serve you during your last stay. We hope to welcome you on your next trip to Cartagena, it will be a pleasure.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

MARISOL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time! The staff is very helpful and the service is outstanding. The room was big and clean. The views of the castle at night from the pool area is exceptional. The only thing to be aware is due to the location it’s better to take taxi or Uber to go around the city. Transport isn’t expensive so is not a problem
2023년 10월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 10월 27일
Dear Mrs. MarisolThank you very much for giving us your heartfelt comments, we are glad that you were comfortable with our hotel and our services. Our location allows us to provide our guests with an excellent view of the colossal fort of San Felipe. We were pleased to serve you, we hope you come back soon.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

geyelin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff it’s really nice and the hotel really clean and beautiful … i love the beds really comfortable
2023년 10월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 10월 27일
Dear Mrs. TejadaThank you for your 5/5 rating on our services. We are glad to know that you enjoyed your last stay at our hotel. Your sincere comments make us feel proud of our work. We hope to welcome you on your next trip.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

hector

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, the neighborhood only seems to be pretty unsafe to me
2023년 10월에 1박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 10월 24일
Dear HectorThank you for giving us your good comments. We are glad to know that you enjoyed your stay at GHL Collection San Lazaro Art Hotel. Our staff was pleased to serve you, thank you for highlighting their work. We hope to welcome you again.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel

10/10 - 훌륭해요

Juan David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buenas las habitaciones y todo el servicio. Muy amables.
2023년 10월에 2박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 10월 24일
Estimado Sr Juan DavidGracias por su buena calificación de nuestros servicios, esta nos motiva a continuar trabajando con el compromiso y calidad que nuestros huéspedes merecen. Nos sentimos contentos de que haya disfrutado su pasada estadía, esperamos recibirlo nuevamente en GHL Collection San Lázaro Art Hotel.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

Katheryne

2023년 10월에 4박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 10월 24일
Estimada Sra KatheryneTodo nuestro agradecimiento de parte del capital humano de GHL Collection San Lázaro Art Hotel por su excelente calificación. Estuvimos muy complacidos en servirle en su pasada estadía. Esta será siempre su casa en Cartagena.Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

enedelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal excelente siempre pendiente de sus huéspedes súper amables y cooperadores
2023년 10월에 3박 숙박함
답변 제공: Erika Janna Ordoñez, Gerente general 님, 2023년 10월 24일
Estimada EnedelleValoramos mucho su valoración de 5 estrellas sobre nuestros servicios. La empatía hace parte de nuestro ADN, siempre nos preocupamos por el bienestar de nuestros huéspedes. En GHL Collection San Lázaro Art Hotel, tenemos los brazos abiertos para recibirle en su próximo viaje. Cordialmente;Erika Janna OrdoñezGerente generalGHL Collection San Lázaro Art Hotel

10/10 - 훌륭해요

alfred alexander lenkiewicz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff is more like family. They go above and beyond in everything they do. Jesus was most professional, Tania was attentive and friendly. The entire front desk was super friendly. Thank you for a great stay. I will be back
2023년 9월에 13박 숙박함
답변 제공: Erika Janna Ordoñez, General manager 님, 2023년 10월 24일
Dear Mr LenkiewiczWe are glad to read your sincere comments. We are happy when our guests feel part of a family during their stay. Thank you for letting us do our job, it was a pleasure serving you. We hope you come back soon, we will be waiting for you with open arms.Cordially;Erika Janna OrdoñezGeneral managerGHL Collection San Lazaro Art Hotel