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스프링스 호텔 & 스파 여행 후기

4 out of 5
스프링스 호텔 & 스파
#19, H. Siddaiah Road, off J.C. Road, Bengaluru, Karnataka

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 49개 이용 후기 중 10개" "
평점 8 - 좋아요. 49개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 14개" "
평점 4 - 별로예요. 49개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 4개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

RamaChandran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Service
2024년 2월에 1박 숙박함

8/10 - 좋아요

Muhammad

2023년 12월에 2박 숙박함

8/10 - 좋아요

Chandru

2023년 12월에 1박 숙박함

8/10 - 좋아요

Ramu

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 11일
Dear Ramu, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore.We thank you for taking your time to rate our hotel and we sincerely hope that you had a pleasant stay.From all of us at the hotel we look forward to welcome you back again.Kind RegardsFreddy Domnic DassGeneral Manager

8/10 - 좋아요

ANGURAJ

2023년 5월에 1박 숙박함
답변 제공: Freddy Dass - GM 님, 2023년 6월 26일
Dear ANGURAJ, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore.We appreciate your rating and look forward to welcome you back again.Kind Regards

8/10 - 좋아요

Rohit

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good Hotel, For stay with Family. Would Surly stay again. Except the Lobby, and the corridors, every thing was good. Lobby and corridors was hot (No AC/ Ventilation) Good and polite staff. Quick and easy revert and solutions for all issues.
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 25일
Dear Rohit, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore.We are glad to hear that you had a pleasant stay with us, whilst the positive is what we work for and we will surely address the negative issues..From all of us at the hotel we look forward to welcome you back again.Thank YouKind Regards

6/10 - 괜찮아요

Adishesh hande

2023년 4월에 8박 숙박함
답변 제공: GM 님, 2023년 5월 8일
Dear Adishesh, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore and for your feedback.We will surely work in improving and exceeding your expectations to get a 5 star rating.

8/10 - 좋아요

PABLO

2023년 2월에 1박 숙박함
답변 제공: GM 님, 2023년 2월 14일
Dear Pablo, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore.We thank you for your kind review and look forward to welcome you back again.Kind Regards

2/10 - 너무 별로예요

Anto

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Horrible customer service
2022년 9월에 1박 숙박함

8/10 - 좋아요

Apeksha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

Dikshant

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pool was disappointing - a bit old dirty and rusty, could not use it 😟 But everything else was lovely. Big spacious room, very nice staff.
2022년 4월에 2박 숙박함
답변 제공: GM 님, 2022년 5월 3일
Dear Dikshant, Thank you for choosing to stay at Springs Hotel and Spa, Bangalore. Whilst we appreciate the positives we sincerely highly appreciate the negative as it helps us to improve our standards. Thanks & Regards Freddy Dass

8/10 - 좋아요

PM

It was good for the price. Food available at all meal times.
2020년 1월에 1박 숙박함
답변 제공: GM 님, 2020년 1월 16일
Dear Guest, Greetings and thank you for your kind feedback which has been shared with my team. From all of us at th hotel we look forward to welcome you back again. Kind Regards

4/10 - 별로예요

ARUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rubbish lorries and car mechanic shops!
The hotel was perfectly fine however the area it is located in is absolutely dreadful since rubbish lorries converge on the area due to it's proximity to a waste disposal area! Also, there are no shops nearby, only car mechanic garages and car and motorcycle parts places. The only reason I stayed in the area is due to it's proximity to the delightful Botanical Gardens which provides a welcome escape from Bangalore's traffic
2019년 12월에 4박 숙박함
답변 제공: Freddy 님, 2019년 12월 30일
Dear Arun, Greetings We offer high quality, in our rooms & food and service, with value for our guests money. Our surroundings are beyond our control, while most highly appreciate our central location.

2/10 - 너무 별로예요

CONG

2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their Staff was very polite and ambience was amiable.
2019년 5월에 1박 숙박함
답변 제공: GM 님, 2019년 6월 5일
Dear RE, Greetings and thank you for choosing to stay with us. We appreciate your feedback and look forward to welcome you back again.

6/10 - 괜찮아요

stephane

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A decent hotel in a very bad location (industrial noises, etc...)
2019년 1월에 2박 숙박함
답변 제공: Freddy Dass 님, 2019년 1월 14일
Dear Stephane, Greetings and thank you for choosing to stay at our hotel. We strive hard to provide high levels of comfort & service in all departments of the hotel and we thank you for your appreciation & we regret that we are not able to make much of a difference in the neighborhood & we are constantly trying to share our corporate social responsibility. to raise the standards. Kind Regards

6/10 - 괜찮아요

itochu 님, japan

좋아요: 청결 상태
10000円/泊の割には日本の5000円のビジネスホテルと同等の普通のホテル。清潔感が有り、インドの南京虫には心配せず安心して眠れる。 冷房、シャワーの湯、トイレットペーパー、湯沸かしポット、冷蔵庫、日本で当たり前の設備も完備してる。ボトル水、新聞の無料サービス有り。WIFIはログインは一日一度だけなので、接続後PCをシャットダウンしてしまうと、WIFI接続は後日まで出来ない。
2018년 10월에 3박 숙박함
답변 제공: Freddy Dass 님, 2018년 10월 30일
Dear Itochu San, Greetings and thank you for choosing to stay at our hotel and for your kind review. Yes at Rs 3200 including taxes or Yen 5000, we offer value for our guests money and we thank you for your kind feedback. Kind Regards

10/10 - 훌륭해요

Harsad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: Freddy 님, 2018년 1월 30일
Dear Harshad, Greetings and thank you for choosing to stay with us and for your valuable feedback. We look forward to welcome you back again. Kind Regards

6/10 - 괜찮아요

Lennart

별로예요: 청결 상태
20171118
Sådär
2017년 11월에 4박 숙박함
답변 제공: Freddy Domnic Dass 님, 2017년 11월 22일
Greetings and thank you for your feedback

10/10 - 훌륭해요

KIRAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함
답변 제공: Freddy Domnic Dass 님, 2017년 10월 14일
Dear Kiran, Greetings and thank you for choosing to stay with us and for your valuable feedback. From all of us at the hotel we look forward to welcome you back again. Kind Regards

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2017년 7월에 4박 숙박함
답변 제공: Freddy Domnic Dass 님, 2017년 10월 14일
Dear Guest, Greetings and thank you for choosing to stay with us. We thank you for your feedback and look forward to welcome you back again. Kind Regards Freddy Dass

6/10 - 괜찮아요

Nishant 님, Gurgaon

좋아요: 직원 및 서비스
별로예요: 청결 상태
Good for a short stay
Most attractive part is the location as it is bang in the city. However, nearby location is a huge let down. The hotel is quite clean and the rooms are good size. However, the bed sheets and duvet covers are quite dated and looked reused for a long time. This is one thing they need to change. Breakfast was alright with mostly Indian options.
답변 제공: Freddy Dass 님, 2017년 7월 20일
Dear Nishant, Greetings and thank you for choosing to stay at our hotel. While we appreciate the positive comments we assure our attention to the negative with remedial actions. Looking forward to welcome you back again.

2/10 - 너무 별로예요

Sylvain

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the price
I found it was not worth the money. Barely clean (floor was ok but there was hair in the bathroom, on the sink and so on). Not that I'm picky but according to the price I would have expected better condition. The front desk called me at 8.30am to check what time I would move out, glad I was awake already... Breakfast is Ok for Indian standards, limited for western food.
답변 제공: Freddy Domnic Dass 님, 2017년 3월 14일
Dear Sylvain, Greetings and thank you for your feedback. We will surely try & improve on your remarks and feedback, with due apologies. We may have failed based on your experience, but that is not our standard and a one off incident. Our prime focus is to offer our guests value for money and we look forward for you to return and experience it. Thank you Kind regards Freddy Dass General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good hotel, restaurant, pool ok
area of town isn't that nice. staff are helpful and the restaurant is good. pool area wasn't appealing and probably gets smog from cars.
답변 제공: Freddy Domnic Dass 님, 2017년 3월 14일
Dear Guest, Greetings and thank you for your feedback and choosing to stay with us. We have noted the same & will surely work on enhancing the concerned area for better guests experiences. We look forward to welcome you back again. Kind Regards Freddy Dass General Manager

8/10 - 좋아요

SRINIVASAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not located in an ideal location
The hotel is okay. However, it is not located in an ideal place. For instance, it does not have any stores, restaurants or shopping places nearby. It is not suitable for an evening or morning walk. The spa is okay, but not the best. The hotel does not seem to have a general policy in arranging taxi services. Hence, it depends on the staff who is at work in the front desk - some helps to arrange the taxi, while others said that the guests should make his / her own arrangements. The food is delicious. The amenities are not so good. For instance, the minibar is empty. The room does not even have the hangers!
답변 제공: Freddy Domnic Dass 님, 2017년 3월 14일
Dear Srinivasan, Greetings and thank you for choosing to stay with us and for your kind feedback. While the positives are expected we assure you to work and improve on the negatives. We look forward to welcome you back again. Kind Regards Freddy Dass General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
답변 제공: Freddy Domnic Dass 님, 2017년 3월 14일
Dear Guest, Greetings and thank you for choosing to stay at our hotel and for your kind feedback. Kind Regards Freddy Dass General Manager

10/10 - 훌륭해요

Deepak Babu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
답변 제공: Freddy Domnic Dass 님, 2017년 3월 14일
Dear Deepak, Greetings and thank you for choosing to stay at our hotel. We are delighted to hear from you and glad to know that you had a nice stay with good service from my team. From all of us here, we look forward to welcome you back again. Kind Regards Freddy Dass General Manager

10/10 - 훌륭해요

Mike 님, Toronto, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Far exceeded my expectations
I've been in India for 4 months and I've seen some pretty dismal hotels but Springs Hotel blew me away from check-in to check-out. They allowed early check in and for a reasonable fee a late check out, the room, bed, AC, and shower were great, the entire place was spotless and the cheese and mushroom omelette I had for breakfast was as good as I've had anywhere! Very impressed and well worth the money, particularly if you want something better than basic accommodation for a night or two.
답변 제공: GM-Freddy 님, 2017년 1월 31일
Dear Mike, Greetings and thank you for choosing to stay at our hotel. Our main focus is to deliver value for our guests money and we are glad to hear that from you. Your comments has been shared with my team and we look forward to welcome you back again. Kind Regards Freddy Dass General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My stay was comfortable and quite peaceful despite the festival atmosphere of the neighbourhood during my stay. Although a little shabby, the hotel was clean and the staff friendly and obliging. I particularly enjoyed the variety of the breakfast buffet. The bar at the top of the hotel was not as pleasant, however, and did not seem welcoming to solo female travellers. I would recommend the Springs Hotel for its excellent location and hospitality.
답변 제공: GM-Freddy 님, 2017년 1월 30일
Dear Madam, Greetings and thank you for choosing to stay at our hotel. We are glad to hear from you and look forward to welcome you back again. Kind Regards Freddy Dass General Manager

6/10 - 괜찮아요

HUB 님, US, France, & Middle East

좋아요: 청결 상태, 직원 및 서비스
Pretty good indian hotel
Location: so so, Lalbagh is not the cleanest neighborhood, the front street is quite busy, the back of the hotel has a shanty-town view. Getting there: the hotel is known in the neighborhood and sticks out by its design and overall cleanliness compaired to the neighboring places. Staff: excellent service. Almost everybody I interacted with had a good english, which matters for non-indian travellers. Very helpful and attentive, this is their best asset. Room: stayed 1 night in the small room. Large size and good lighting (although one switch in the bathroom was stuck on "on"), AC and fan worked good. The room was spacious and clean. Guests being noisy in the hallways is a problem, but this is India; so far only Int'l 4 and 5 stars have been good at shielding off all noises. Street noise is not a problem as most rooms face the back of the hotel. Cleanliness: very good work at improving indian hotels' standards. The hotel, the bathroom and spa were clean. Under the bed and inside furnitures was just a bit dusty. The bathroom is the general killer in India even at international hotels like the Crown Plaza where I stay for work in B'lore and Delhi, and where the level is just not up western standards for 4/5 stars hotels. Here, the effort was definitely made to improve the cleanliness; not international level but well above the mark for a hotel offering 30 to 40 USD per night. Overall, quite happy and definitely an option for all travellers who want a bit of extra comfort.
답변 제공: GM-Freddy 님, 2017년 1월 30일
Dear HUB, Greetings and thank you for choosing to stay at Springs hotel and Spa, Bangalore. We are glad to hear from you regarding your stay with us. While we appreciate the positives, we will work on the negative aspects & improve on them. Our prime focus is to offer our guests value for their money and we highly appreciate your feedback. On behalf of my team we look forward to welcome you back again. Kind Regards Freddy Dass General Manager

4/10 - 별로예요

radha krishnan 님, chennai

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good breakfast with bad hotel.
Rooms are so dirty and Ac not working. It's not looks like the pictures. Very bad except good food
답변 제공: Freddy Dass/GM 님, 2017년 3월 14일
Dear Radha, Greetings and my apologies. What you have been through is not our standards and would have been addressed at the hotel during your stay. We take pride in our cleanliness & hygiene and assure you higher standards in your future visits.

6/10 - 괜찮아요

Primilah

좋아요: 직원 및 서비스, 객실의 편안함
Makanan di restaurant bagus. Front desk sangat baik dan bagus. Guna hotel tour agak.murah
답변 제공: General Manager 님, 2017년 1월 30일
Dear guest, Salam dan terima kasih untuk tinggal di hotel kami. Kami menghargai komentar Anda dan berharap untuk menyambut Anda kembali lagi. Salam, freddy Das Manajer umum

6/10 - 괜찮아요

Jeegar

좋아요: 직원 및 서비스
Budget Option - Terrible Local Area
Hotel is more 3 than 4 star. Local area is terrible. Staff are always willing to help. Several better options available. I had major issue with noise from the slum next door, leaking air conditioning, no hot water etc.
답변 제공: General Manager 님, 2017년 1월 31일
Dear Guest, Greetings and thank you for you choosing to stay at our hotel. Your feedback is appreciated, while we will do our best to keep our hotel and standards with value for your money. And we are working with our neighborhood to enhance the area. We look forward to welcome you back again. Kind Regards Freddy Dass General Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazed by the quality of service! Possibly the most helpful and welcoming staff I have ever experienced in my life! Truly excellent in every way A+ Room was superb and the buffet breakfast and food were both exceptional!
답변 제공: General Manager 님, 2016년 11월 28일
Dear Guest, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We are delighted to hear from you through this feedback and glad know that you thoroughly enjoyed your stay, food & service. On behalf of my team we look forward to welcome you back again. Kind Regards Freddy Dass

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 28일
Dear Guest, Thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We highly appreciate your rating and look forward to welcome you back again. Kind Regards Freddy Dass

8/10 - 좋아요

ckv 님, uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Comfortable stay with helpful staff. ease of arranging transfer and drop in for shopping sightseeing
답변 제공: Freddy Dass 님, 2015년 12월 12일
Dear CKV, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore, India. We are glad to know that you had a comfortable stay with us and appreciated our staff. On behalf of my team we look forward to welcome you back again. Kind Regards Freddy Domnic Dass General Manager

8/10 - 좋아요

PADMINI 님, Los Angeles, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
REVIEW SPRINGS HOTEL AND SPA BENGALURU
The stay was very comfortable. MTR within walking distance. Had our dinners at MTR. Had breakfast at the hotel which was excellent.
답변 제공: Freddy Domnic Dass 님, 2016년 2월 13일
Dear Padmini, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We are happy to know that you had a comfortable stay with us, and glad to know that you visited MTR the nostalgic restaurant serving vegetarian cuisine which is just 200 meters away. On behalf of my team we look forward to welcome you back again. Kind Regards Freddy Domnic Dass

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Nice Hotel with very honest Staff
Hotel is a good one. I liked the honesty of the staff. The had to vacate the hotel early and while paying the bill i did pay a bit more than without looking at the paper. Staff were very honest to refund the amount
답변 제공: Freddy Domnic Dass 님, 2015년 11월 26일
Dear Guest, Thank you for staying at our hotel and also appreciating our staff and services through your feedback. Looking forward to welcome you back again.

8/10 - 좋아요

saravanan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear Sarvanan, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore, India. We are happy to know that your stay was pleasant through your positive rating and we look forward to welcome you back again. Kind Regards

10/10 - 훌륭해요

Ajaz 님, Andhra Pradesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Quiet and peaceful
After a long travel and a very busy day of office work, the Springs hotel was a heaven for me. The room was built to comfort. The was very friendly and hehelpful. Loved the overall Experience and looking forward to my visit again.
답변 제공: Freddy Domnic Dass 님, 2015년 11월 27일
Dear Mr. Ajay, Greetings and thank you for staying at Springs Hotel and Spa, Bangalore. We are delighted to hear from you through this feedback and it was pleasure having you as our guest. On behalf of my team we look forward to welcome you back again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear Guest, Thank you for choosing to stay at Springs Hotel and Spa, Bangalore India. We are glad to know that you had a pleasant stay with us through your positive rating and we hope to further improve on them. On behalf of my team we look forward to welcome you back again. Kind Regards

10/10 - 훌륭해요

natalie 님, toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great centrally located
We arrived very late to the hotel after a very long day touring in Bangalore. The hotel staff where very nice and helpful to get us checked in fast and helped us up to our rooms. All in all a good experience and I would recommend this hotel to anyone staying in Bangalore !
답변 제공: Freddy Domnic Dass 님, 2015년 11월 26일
Dear Natalie, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore.We are delighted to know that your stay was a pleasant experience. Your kind words of staff appreciation has been passed on to my team, and we look forward to welcome you back again. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel.
Nice hotel. Good staff. Pleasant stay!
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear Guest, Greetings and thank you for staying at Springs Hotel and Spa, Bangalore. We are glad to know that you had a nice and pleasant stay with us, and your feedback motivates our team to do even better and exceed our guests expectations. On behalf of my team we look forward to welcome you back again. Kind Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear Guest, Greetings and thank you for staying at Springs Hotel and Spa, Bangalore, India. We thank you for taking your time to rate our hotel and we will surely try and improve based on your feedback and we look forward to welcome you back again. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Place
The location is very tricky, we had trouble telling the cab guys and rickshaw guys where exactly the hotel location is. And since everywhere was one way, it would cost you a bomb to make a turn around. The hotel itself is very new and was comfortable. Internet access is good, buffet was not too bad and service was good. It's a good place to stay if you are in for short visit to Bangalore.
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear Guest, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore, India. We are happy to know that you had a nice and pleasant stay with us and will surely work on the negatives and improve on them. On behalf of my team we look forward to welcome you back again. Kind Regards

6/10 - 괜찮아요

aza 님, Philadelphia, PA, USA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice as 3 Star Hotel and for the price
The Hotel is clean and may be 4 star according to Bengaluru ( local) standard but certainly not for international standard. Hotel and rooms were clean and rooms very spacious even studio) but in a dirty location Restaurant was okay - did not visit Spa if thee was any Staff was friendly but somewhat clueless It can be recommneded for the price and as 3 star hotel
답변 제공: Freddy Domnic Dass 님, 2015년 11월 27일
Dear Aza, Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore. We are happy to know that you found the hotel clean and your room spacious. And we look forward to welcome you back again. Kind Regards

6/10 - 괜찮아요

Veillé 님, France

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Le juste prix
Prix de la chambre réduit, donc qualité globale correspondante. Malgré tout entretenu, un personnel à l'écoute, le restaurant est principalement fait pour les palais locaux (spicy). Situation trés bonne pour qui veut visiter les musées, temples, et autres.
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Cher Veillé, Salutations et merci d'avoir choisi de rester à l'Hôtel Springs Hotel and Spa, Bangalore, Inde. Nous sommes heureux de savoir que votre séjour était agréable et apprécié l'hôtel, l'emplacement et surroudings. Au nom de mon équipe, nous sommes impatients de vous accueillir à nouveau. Cordialement

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear Guest, Thank you for choosing to stay at Springs Hotel and Spa, Bangalore, India. We thank you for your feedback through the ratings and we sincerely hope to improve on them. Your feedback has been shared with the staff and we look forward to welcome you back again. Kind Regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hotel has no man power for giving any kind of service, the rooms are not maintained well , and the hotel location is terrible as surrounding areas are full of slums.
답변 제공: Freddy Domnic Dass 님, 2016년 1월 30일
Dear guest, Greetings from Springs Hotel and Spa, Bangalore. Its quite disturbing to know your experience and we assure you that it was a one off incident and not our regular standards and we have moved on with staff training to understand our guest needs better. We would like to welcome you back again and experience the difference. Kind Regards