The place had way too any cockroaches, and was not clean. I was given a room that didnt have a working AC, and dit took me 3 hours to convince them, that I needed a room with an AC, that too in the summer.
The staff need to be a little more professional.
They were good at giving me directions to places to eat and shop, etc, but were quite non-responsive when it comes to getting me a room with an AC. I hope the enthusiasm carries across the board.
Cleanliness is important, and they need to realize that.