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에리카 호텔 여행 후기

2 out of 5
에리카 호텔
NO 9N JALAN TENTERAM BUKIT MELDRUM, Johor Bahru, Johor

이용 후기

5.4
평점 10 - 훌륭해요. 114개 이용 후기 중 7개" "
평점 8 - 좋아요. 114개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 114개 이용 후기 중 33개" "
평점 4 - 별로예요. 114개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 114개 이용 후기 중 24개" "

5.4/10

청결 상태

6.0/10

직원 및 서비스

3.4/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

seungju

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
싱가폴 가기에도 편하고 주변환경이 좋았습니다..
2019년 1월에 4박 숙박함

8/10 - 좋아요

SEMI 님, busan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff is kind, but no cleaning
Staff is kind ,but smelly pillow Obviously pillow didnt wash
2018년 10월에 1박 숙박함

4/10 - 별로예요

Masiri

출장 여행
별로예요: 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pillowcases unchanged since several guests ago
Pillowcase had greasy scalp perspirant odour and probably hadn’t been changed since several guests ago. Very disconcerting to discover the source of the odour some time after laying in bed. Hotel staff insisted that the pillowcase was fresh (it patently was not), and i requested for 2 new pillowcases to double-layer over the pillow. Coffee tray was stained with fresh coffee s residue, which would have easily been rinsed off; not a big deal considering the price point of the room. But clean sheets are a basic requirement no matter how budget the hotel room is. The blanket seemed to smell of sweat/saliva too.
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

Zhen Cong

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Service staff in a hijab was extremely polite and helpful in providing details about food and atm in the vicinity. However, room and corridor had a strong musty smell. Stained bedsheets, unflushed toilet bowl, ants all over the dresser, thick layer of dust on the sofa, black marks all over the basin.
2019년 12월에 1박 숙박함

4/10 - 별로예요

Jeffrey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy environment. Room is dirty. Bedsheets linen is stained with patches. No bathroom towels unless you informed the reception.
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Nur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Flirty dirty and bed sheets filled with blood stains. Counted at least 6 spots with blood patch. Checked out within 20 mins. And staff isn’t surprised at all.
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ryan 님, Singapore

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay Away. Smelly lobby and room condition is very bad. Receptionist gave my room number to a stanger... very unsafe...
2019년 7월에 1박 숙박함

8/10 - 좋아요

YEK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Carfield

2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Value for money just for sleep.
Just need a place to sleep, sadly the towels was discolorated and old. Should I’ve know, I bring my own towel.
2018년 12월에 2박 숙박함

2/10 - 너무 별로예요

Carfield

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not worth staying
if not it is cheap i wont stay again
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Ismawati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

4/10 - 별로예요

Yoon Siong

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
毛巾太薄了，又有臭味
2018년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
A proper hotel will never ask customer to bring their bathing towel to their own room. And the towel was very terrible, can tell that the towel has been used for years. Very thin , flat and slight yellowish. Very Small room as expected. Flooring was'nt carpet and was not clean, very dusty. Bed was alright. Water heater not hot, consider a very rundown place to stay. Will definately not be back again as this price im able to stay in a much better hotel that i used to stay.
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst n terrible hotel ever
2018년 11월에 1박 숙박함

8/10 - 좋아요

N

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel smelly and towel not clean at all. Aircon not cold also. Room noisy
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

Herbert

별로예요: 객실의 편안함
Zum reinen übernachten
Das Hotel bietet Zimmer die zum reinen übernachten taugen. Die Zimmer sind klein, das Bett komfortabel und die sanitären Einrichtungen brauchbar und in Ordnung. Das Hotel eignet sich nicht für einen längeren Aufenthalt. Die Lage in der Nähe des Einkaufszentrum mag ein Vorteil sein, es gibt aber bessere Alternativen in der Umgebung.
2018년 11월에 1박 숙박함

4/10 - 별로예요

Jack 님, Singapore

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
hotel not so clean, overall look old and facilities old.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

jag 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel to stay in just 5min drive to shopping area
2018년 10월에 1박 숙박함

8/10 - 좋아요

adrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

Rico 님, JB

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
-have dirty stain on pillow case, bed sheet and comforter set. -pillow with unpleasant smell. -room wall with a lot spider web.
2018년 10월에 1박 숙박함

4/10 - 별로예요

Sabariah 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't feel safe as lady solo traveller.
Write my review earlier. Would like to add..the hot water at shower not working. No fridge. Electric socket near the bed is near broke. The socket at table is under the table..making it hard to boil water at the electric kettle.stayed at Room103... and the Worst of all, someone walked at my window area. Which is pretty freaky feeling when you are one floor above the ground. Turned out he is cleaning the rooftop of a driveway roof. Still I am sure reception would know who will be staying on what room and give us ample warning. I had a very weird feeling that someone would looked into my window...if not for the white shade curtain. Very creepy and freaky feeling I had to go thru all that experience. Never staying there ever again.
2018년 10월에 1박 숙박함

4/10 - 별로예요

Sabariah 님, Singapore

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so great.
Sad to say my stay at Erica is not so great. First day I stayed I couldn't sleep the whole night because the bed is so itchy. Asked the hotel to asked someone to changed the bedsheets and pillow case the morning. The shower not working. The electric socket near the bed is broken.. And the worst of all...I stayed at 103. The next day i saw a shadow of a man outside my window. Which is creepy. Turned out he was cleaning the top of the hotel lobby driveway roof. At least let me know there will be someone outside the window. Scare the heck out of me. Lucky the white curtain was closed. Usually I will leave it opened. But that day I closed it. That's why I only saw a shadow. But still it was very scary to think someone can looked into my room. Will never stay at this hotel again..
2018년 10월에 1박 숙박함

8/10 - 좋아요

Lyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Thay cleaning lady
The cleaning lady that charged me for tax. She's rude.
2018년 10월에 3박 숙박함

2/10 - 너무 별로예요

Cecilia 님, Malaysia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

N 님, SEREMBAN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel location is behind Grand Blue Wave and it is very close to CIQ. Staff was very helpful and very friendly. The room is clean but just don't see the area under the bed. The hotel could improve their cleanliness by using bedsheets, towel of other colors, not white. Standard queen room was a bit small with a small coffee table fit for only 14 inch laptop. In front of the hotel is a food truck area, so very easy to find cheap food. There is also 24hours convinience store within walking distance. Overall, the stay was pleasant for the price, the room also provide bottle drinking water and instant coffee /teas. Plus, if you need to move around, just use Grab coz it is super cheap. Thanks Erica. Very pleasant stay indeed.
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Bella 님, KL

좋아요: 청결 상태
I booked room for 3 and when I entered the room, the first thing I saw the wallpaper at the wall. It was torn. The next morning when I had breakfast, the food wasn’t variety. Anyway the malay staff that wore scarf was good! She was so helpful.
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

DAVID

좋아요: 청결 상태, 객실의 편안함
2018년 8월에 1박 숙박함

4/10 - 별로예요

Mama 님, Malaysia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hope they can improve their buffet breakfast.
2018년 7월에 1박 숙박함

8/10 - 좋아요

WAI

좋아요: 직원 및 서비스, 객실의 편안함
較滿意的平價酒店
房內杯具有蹟，感覺不乾淨。另外酒店早餐選擇很少。其他都滿意。走到City Square約10分鐘多點。
2018년 7월에 1박 숙박함

4/10 - 별로예요

aiden

별로예요: 청결 상태, 직원 및 서비스
2018년 6월에 2박 숙박함

2/10 - 너무 별로예요

Kenny 님, KL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hair dryer, AC out of service
Extremely bad, no AC, no hair dryer, rude staff. Lift got sound, really terrible.
2018년 6월에 1박 숙박함

4/10 - 별로예요

Cola

별로예요: 청결 상태, 객실의 편안함
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Khairuz

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2018년 5월에 3박 숙박함

6/10 - 괜찮아요

Merla 님, Thailand

Affordable Hotel Just for Yout
We stayed at Erica for seven days. We arrived late because I requested for a taxi to pick us up but never happened. However, it was a blessing in disguise because we were able to take the bus to JB Central. Our first night was not really good because the TV was not working. However, the food was okay. One day, one towel was not changed and no daily water bottle ration. I complained at the information, but my friend went down to the information to change the unchanged towel Overall, the hotel is just fine, but I would like to suggest that the information needs more accommodating gestures such as "how are you going to the airport?" or when I asked for some directions, the answer I got was, "I don't know.." I have traveled to Vietnam a couple of times, but they were more accommodating and helpful about directions or where can we go or visit in ;their area. However, because of the affordable price, I might opt for Erica again.
2018년 4월에 7박 숙박함

6/10 - 괜찮아요

amir 님, sgp

좋아요: 직원 및 서비스
Simple hotel quite comfortable
Hotel simple decor room comfortable walkable to shopping centre breakfaast can be better
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

Liaw

좋아요: 직원 및 서비스
Short stay
Well room is a bit cramp, can't find a place for me to put my belonging like personal item, also they don't really read the request when we book our room, also when I arrive there then they start to search for the email that I book with, gotta pay for parking,
2018년 2월에 2박 숙박함
답변 제공: Reservation Team 님, 2018년 3월 15일
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A lil bit scary
My husband found ‘colok’ in our room..like the room was haunted and being prayed before..luckily nothing happened to us..
답변 제공: Reservation Team 님, 2018년 2월 26일
Dear Guest, Greetings from Erica Hotel, Appreciate if you could provide us your information for us to conduct further investigation since we unable to find any information on your review. Furthermore you may approach our front desk if you came across and we are happy to assist you on this.We still need some information such as booking number or guest name. As we can ensure our hotel are safe. Thanks and have a wonderful day.

4/10 - 별로예요

ananymous 님, my

별로예요: 직원 및 서비스
Late services
Im check in at 5.00pm few days ago, room cleanliness still ok. But not complete facilities exp no bath towel(has been asking twice for it) we just got very old one with bleach everywhere at towel in hours. Telephone was broken so we cant make call but go thru counter. Mineral water has been opened but they not replaced it. They should update their facilities from time to time.
2018년 2월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 2월 17일
Dear Guest, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know and we are currently in progress of upgrading our rooms and facilities to serving you better on your next trip. Have a great day Regards

8/10 - 좋아요

Clara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 11박 숙박함
답변 제공: Reservation Team 님, 2018년 2월 17일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Not a bad hotel given the price you are paying
Didnt expect too much for the hotel for the price you are paying.
2018년 2월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 2월 9일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

chung kiat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
near jb customs
good location near to customs and near citysquare shopping centre
2017년 12월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 2월 9일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Meor

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 1월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 1월 12일
Thanks for staying with us. We appreciate your feedback!