디럭스 더블룸 | 고급 침구, 오리/거위털 이불, 미니바, 객실 내 금고

호텔 인카운터 네팔 여행 후기

3 out of 5
호텔 인카운터 네팔
Golkupakha, Thamel North, Ward No 29, Samakhusi Marg, Kathmandu

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 155개 이용 후기 중 57개" "
평점 8 - 좋아요. 155개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 155개 이용 후기 중 26개" "
평점 4 - 별로예요. 155개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 155개 이용 후기 중 6개" "

8.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

IN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 10월 18일
Dear Sir\Madam, Namaste!!! Warm greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha

10/10 - 훌륭해요

IN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 10월 13일
Dear Sir/Madam, Namaste!!! Warm greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha

4/10 - 별로예요

유 님, 대전

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
네팔 아멜
화장실 냄새. 테이블 먼지, 불청결, 전기 안나옴, 계단사용 등 불편, 조식은 후라이 2개 소세지2개 토스트 괸찬음. 음료없음 아멜 거리와 가까움
2018년 3월에 1박 숙박함
답변 제공: Rochak 님, 2018년 3월 14일
Warm greetings from Hotel Encounter Nepal!!! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. We will definitely work to improve the services you have pointed. Thanks again and we look forward to welcome back at your next trip. Best regards, Hotel Encounter Nepal

8/10 - 좋아요

Kevin 님, Korea

좋아요: 청결 상태, 직원 및 서비스
Good Place to Enjoy Food and Kindness
You need to go to this hotel and enjoy foods, including Nepali, Indian, and others, in the cozy landscaping. The staffs of restaurant are very kind and considerate, and trying to be more. I remember Mr. Bhim, and Mr. Shrestha, and other staffs and managers whose name I regret I don't remember. As for the internet connection, when I arrived there it was under renovation with faster one. I could enjoy faster connection when I was checking out (but unstable then, maybe due to initial instability).
답변 제공: Dipesh Maharjan 님, 2015년 3월 12일
Thank you for your valuable feedback. We would love to have you again.

2/10 - 너무 별로예요

ange blanc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Anirudra Gaire 님, 2024년 2월 15일
Dear Guest,Thank you so much for your kind review.

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Anirudra Gaire 님, 2024년 2월 15일
Dear Evelyn, Thank you so much for your review. Thank.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place by Thamel
We loved our stay here, especially the times we spent in the courtyard restaurant. Laxman was lovely and took great care of us there.
2024년 1월에 2박 숙박함
답변 제공: Anirudra Gaire 님, 2024년 2월 15일
Dear Guest, Thank you so much for your review. We are very much pleased to have you enjoyed your staying with us . Hope to see you again in future.Thanks.

10/10 - 훌륭해요

Naofumi

2023년 12월에 1박 숙박함
답변 제공: Anirudra Gaire 님, 2024년 2월 15일
Dear Naofumi, Thank you so much for your review.

6/10 - 괜찮아요

Charles 님, kingston

좋아요: 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: keshav 님, 2023년 11월 7일
Thank you for your review.

10/10 - 훌륭해요

Alyce 님, Smiths Station

2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Deepak

2023년 9월에 1박 숙박함
답변 제공: keshav 님, 2023년 10월 29일
Thank you for your review.

6/10 - 괜찮아요

Matthew

2023년 7월에 2박 숙박함
답변 제공: keshav 님, 2023년 8월 9일
Dear Matthew, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Utshav Bikram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 6월에 1박 숙박함
답변 제공: keshav 님, 2023년 8월 9일
Dear Bikram, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had the pleasure of staying with Hotel Encounter 4 separate times in 2 1/2 weeks, and it was a fantastic experience. The staff was excellent, the food was incredible, and the rooms are a nice safe-haven when you are so far from home. I am so appreciative. Thank you, Hotel Encounter, for taking such great care of me!
2023년 6월에 1박 숙박함
답변 제공: keshav 님, 2023년 8월 9일
Dear Amanda, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

8/10 - 좋아요

Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just across the road to from Thamel tourist area this hotel is peaceful with decent sized rooms, hot showers, peaceful courtyard, good breakfasts, espresso style coffees. Staff are helpful & friendly. Stayed here multiple times. April 2023
2023년 3월에 1박 숙박함
답변 제공: keshav 님, 2023년 4월 16일
Dear Adrian, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Saisiri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The General Manager Mr. Mukunda Pokharel will quickly find you a good transport to airport or wherever you want to go in Nepal. The rooms are big by American and Thai standards. Bathrooms are big and clean. Beds are excellent big and firm exactly as we like our beds to be. Staff are super safe, friendly, funny, considerate, cheerful, discreet, helpful, and can get you any service or tour or info you can possibly need. Two big quiet gardens away from exciting busy hustle and bustle of Thamel neighborhood. Rooms are very clean. Staircase is excellent, wide, beautiful, clean all marble stone for easy fast carrying luggage and running to your free breakfast in the garden. The city of Kathmandu is currently doing a lot of road work, construction, city plumbing, so most hotels in the area temporarily (less than 1 minute) have a short blast of black or grey concrete coming from sink tap, toilet, just a few seconds, so don’t panic, it’s just the city water main lines being worked on. Some hotels also have water towers or cisterns atop their roofs to ensure you have lots of water 24/7, so dusty water for a moment might be normal. Clean water eventually comes out, you’ll be OK. Drink bottled water and use that for brushing your teeth and washing your face, you will be OK. Looking forward to our next vacation in Nepal. The cities are glorious fun chaos and dusty good fun: adventure pure and simple. Do try to escape the city for the mountains! Aloha :) Namaste!
2023년 4월에 2박 숙박함
답변 제공: keshav 님, 2023년 4월 16일
Dear Saisiri, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here many times and Hotel Encounter always offers me a comfortable place from which to explore Kathmandu with friendliness and excellent service.
2023년 4월에 3박 숙박함
답변 제공: Keshav 님, 2023년 4월 10일
Dear Mr. John, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

8/10 - 좋아요

TAKUYA

2023년 3월에 3박 숙박함
답변 제공: Keshav 님, 2023년 4월 23일
Dear Takuya, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on the Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and share them with the hotel team. Thank you once again and looking forward to having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Emily

답변 제공: keshav 님, 2023년 4월 10일
Dear Mr. Emily, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: keshav 님, 2023년 4월 10일
Dear Sir, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: keshav 님, 2023년 4월 10일
Dear Sir, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Kuman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed again after pokhara trip !
Stayed again after a trip to Pokhara, so friendly staff, was nice to be in a comfy place again.
2022년 11월에 1박 숙박함
답변 제공: Keshav 님, 2023년 4월 10일
Dear Mr. Kuman, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Kuman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Excellent friendly staff, great location.
2022년 11월에 3박 숙박함
답변 제공: keshav 님, 2023년 4월 10일
Dear Mr.kuman, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

Emily

2022년 11월에 2박 숙박함

8/10 - 좋아요

Graham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Breakfast was good but kitchen is slow/inattentive at times. Very good for the price.
답변 제공: keshav 님, 2023년 4월 10일
Dear Mr. Graham, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 - 훌륭해요

MOHAMED NAHUVEE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely stay. I booked a standard room for one night. Upon check-in at the hotel, the administration upgraded it to a Deluxe room free of additional charges. The in-house restaurent was wonderful. Food was great. Room service was fast and excellent. I will definetly stay here next time I visit Kathmandu. Overall a wonderful experience. Highly recommended.
2022년 7월에 1박 숙박함
답변 제공: keshav 님, 2023년 4월 10일
Dear Mr. Mahomed, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

8/10 - 좋아요

Catherine 님, Portland OR

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff met me at the airport for US$15. They provided bus to get to my next stop and Chitwan National Park. Room was clean and relatively quiet. Very close to the bus station to Pokhara or Chitwan.
2020년 2월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2020년 3월 3일
Dear Ms. Catherine, Namaste and Greetings from Hotel Encounter Nepal! Thank you very much for your positive feedback. As you can imagine, it is always important for us to have feedback from our guests. I am pleased to know that you felt Hotel Encounter was the perfect place for your stay in Kathmandu and also I am happy to know that our staff were helpful enough to manage you the bus to Chitwan National Park. Our priority is to always make our guest’s stay smooth and relaxing in a convivial ambiance, this is indeed the essence of our hotel.Be assured that your kind words have been relayed to our staff and we are very much looking forward to greeting you again at Hotel Encounter Nepal in near future. We look forward to welcoming you at Hotel Encounter in near future! Kind Regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 - 훌륭해요

Lamakhadga 님, 37500 Chinon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’est excellent. Très bon service. Conseillé d’aller visiter
2019년 10월에 2박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 11월 1일
Dear Mr. Laxman, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

6/10 - 괜찮아요

Linda 님, Chicago

연인과의 여행
좋아요: 직원 및 서비스
Mattress, old and uncomfortable, bedding, not fresh and clean, towels, gray
2019년 10월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 10월 31일
Dear Ms. Linda, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. We will definitely work to improve the services you have pointed. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Staff was so friendly and helpful. Nice area not that noisy.
2019년 10월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 10월 31일
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! We greatly appreciate you for choosing our hotel and taking the time out of your schedule to let us know your experience. We are pleased to know that you have enjoyed various aspects of staying with us and your special mentioned to myself really encourages me to go for extra miles in exceeding customer expectation. Thank you so much for your heartwarming review and we look forward having the pleasure of welcoming you back in the near future for another memorable experience. Kind regards, Rochak Shrestha Reservation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The location is pretty good - close to Thamel without being right in it. The room was fairly basic and could maybe do with a good renovation, but was comfortable and more than adequate for my needs. Overall, an enjoyable stay and very good value.
2019년 10월에 3박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 10월 10일
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! Thank you taking the time in sharing a review regarding your recent stay with us. I am pleased to know you had a amazing experience and that the facilities and service were up to your expectation. We highly appreciate your generous comments on the kind an helpful service received from our team members throughout the hotel, who made every effort to make your stay a memorable experience. Your comments will be shared with all on property. We indeed look forward to welcoming you back whenever travels bring you to Kathmandu for another memorable experience. Kind regards, Rochak Shrestha Reservation Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very flexible and allow me to stay more time in the property once my flight was in the afternoon. The staff are amazing. Very food treatment.
2019년 9월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 10월 4일
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review regarding your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. With Kind Regards, Rochak Shrestha Reservation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super vriendelijk personeel dat echt probeert je te helpen ook al ligt dit buiten de gebaande paden.
2019년 9월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 10월 3일
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! We are glad to hear that you enjoyed your stay here with us and very much appreciate that you've taken time out of your schedule to post this wonderful review. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We hope that upon your next visit to Kathmandu, we here at Hotel Encounter Nepal will be your choice of hotel and hope that we can further exceed your expectations to increase our score perfect "5 out of 5" Kind regards, Rochak Shrestha Reservation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 9월 30일
Dear Sir, Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value in a good location
Hotels was very good value for money, not exceptional but everything you could want in a good location just across from the main tourist shopping area. Plenty of good places to eat nearby. Staff very friendly and helpful Good WiFi
2019년 5월에 3박 숙박함
답변 제공: General Manager 님, 2019년 5월 27일
Dear Mr. Pamela, Namaste and warm greetings from Hotel Encounter Nepal. We thank you for choosing Hotel Encounter Nepal and taking the time out of your schedule to share your experience on Expedia platform. I am glad to know that you like the most of aspects of your stay such as good location nearby plenty of good places, very good value for money, very friendly and helpful staffs and Good WiFi. We hope to have the second opportunity welcoming you at Hotel Encounter Nepal and we will even exceed your expectation so that we will get perfect " 10 out of 10" score. Kind regards, Prem Gautam General Manager

4/10 - 별로예요

Amarnath

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not so good hotel
Very crowded place and in a byline. Thou staff were cordial, the location of the hotel is bad. No lift in the hotel. Fridge connection was removed.
2019년 5월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 23일
Dear Mr. Amarnath, Namaste and warm greetings from Hotel Encounter Nepal. Thank you for your feedback following your recent stay with us. I am disappointed to read that your recent experience was not up to your expectation. It is beyond our control regarding the hotel location and lift which we can't do anything. However for not connected fridge in the room could have fixed if you had informed to Reception. Further more regarding the location of the hotel most of the guest staying with us they love it. It is next to the main tourism hub of the Kathmandu City yet very peaceful and calm. They loved to have breakfast in our beautiful garden Restaurant with sun shine and relax with chill beer in the evening. In your next visit we can arrange you the room in our sister property within Thamel if you want to change the location. we hope to welcome back you again in Kathmandu and off course we will arrange you the room in our sister property if you wish to stay with us. Kind regards, Prem Gautam General Manager

10/10 - 훌륭해요

laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
surtout n'hesitez pas
tres bon sejour personnel tres attentif a vos demandes toujours a votre ecoute .je tenais a remercier tout l encadrement pour leur hospitalite et leur devouement surtout lorsque ma femme s'est cassee les deux chevilles lors d'une visite d'un temple tout le staff a repondu present (appel de l'ambulance tranfert au meilleur hopital de katmandu accompagné par le patron afin que tout se deroule comme il faut) un tres tres grand merci tres bon salon de massage n'hesitez pas tres bon service pour les excursions enfin tres bonne nourriture(grill).encore un fres grand merci.
2019년 5월에 5박 숙박함
답변 제공: General Manager 님, 2019년 5월 20일
Dear Mr. surtout n'hesitez pas. Namaste and warm greetings from Hotel Encounter Nepal. We thank you for taking time out of your schedule to share your experience on Expedia Platform following your recent stay with us. We are thrilled to learn that you enjoyed every aspects of your stay and as you mentioned we are honor to assist your wife when She met an accident while visiting a temple in Kathmandu. It is our duty to assist our guest needs whenever require, our well trained colleagues offer personalize service for each and every guest for which Hotel Encounter Nepal is renown for. Further more we are pleased to know that you like the service of your spa and meal at our Restaurant. Our beautiful garden Kathmandu Grill Restaurant & Wine Bar is famous for it's grill product specially to the meat lovers who want to revive themselves after their tiring treks of EBC, ABC and other mountains. I have passed your compliments to all the colleagues involved catering your needs for the further encouragement. we hope your wife is getting better now and wish her for speedy recovery. We look forward having the pleasure of welcoming back you again in not too distant future for another memorable experience. Kind regards, Prem Gautam General Manager

8/10 - 좋아요

Dritro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 4박 숙박함
답변 제공: General Manager 님, 2019년 4월 30일
Dear Mr. Dritro, Namaste and warm greetings from Hotel Encounter Nepal. We thank you for choosing our hotel and taking the time out of your schedule to post this review about your experience with us. Your rating "8 out of 10" is highly appreciate and it would have been better if you have highlighted the area for improvement so that we could have taken necessary action for the further improvement to obtain "10 out of 10" rating in your next visit. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We are eagerly waiting your next visit and hope that we can replicate you last experience. Kind regards, Prem Gautam General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at this property for my first night in Kathmandu and couldn't have asked for better. I had arranged for their shuttle and the driver stayed even though my flight was delayed. The courtyard is beautiful and relaxing. The view from the room was great and the service from the staff was wonderful. I had had my baggage delayed and reception helped me sort it out.
2019년 4월에 1박 숙박함
답변 제공: General Manager 님, 2019년 4월 16일
Dear Guest, Namaste and warm greetings form Hotel Encounter Nepal. Thank you for choosing our hotel and taking your valuable time to share your experience on Expedia Group platform following your recent stay with us. I am pleased to know that you enjoyed the many elements of your stay such as arranging airport pick up shuttle, beautiful courtyard, great view from our hotel room, our service and sorting out your luggage. we are overwhelmed to see such a encouraging comments from our guest and it will be shared within the team member for the further encouragement. Your feedback is valuable to us and we do hope we can get the opportunity to look after you again whenever travels bring you to Kathmandu not in too distant future. Kind regards, Prem Gautam General Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommendable
Lovely hotel away from main Thamel area. Very friendly staff will do anything for you. Room size is great and fairly comfortable. Restaurant also great food and coffee.
2019년 3월에 3박 숙박함
답변 제공: General Manager 님, 2019년 4월 4일
Dear Mr. Kevin, Namaste and warm greetings from Hotel Encounter Nepal. We greatly appreciate you taking the time to let us know about your experience during your stay with us. Please to read that you enjoyed many elements of your stay such as very friendly staffs, comfortable room, great food and coffee in the Restaurant. It's encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Thank you for rating us "10 out of 10" . This rating and your feedback are very rewarding to us. We do hope we can have the opportunity to welcoming you back to our hotel in not too distant future. With best regards, Prem Gautam General Manager

8/10 - 좋아요

Ulrike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central and quiet
Even if the hotel is situated at the north end of Thamel it is very quiet during the night. The manager and the staff are very very friendly and helpful. I recommend to take a room with gardenview. It's spacious and sunny in the morning. The bed was very comfortable and the shower worked very well. For breakfast you can choose a big variety from the menu and I was happy to find the Porridge there.
2019년 3월에 3박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 3월 8일
Dear Ulrike, Namaste!!! Warm greetings from Hotel Encounter Nepal! Thank you so much for your kind review and we are very thankful for your stay with us. It is such a nice thing to know that you had a very comfortable stay with us and we hope that we were able to come up to your expectations.  We are the most happiest whenever we get to hear that our guest enjoys their stay being comfortable and we really hope coming up with our services that will make our guests stay more comfortable one. We are looking forward to your visit again in our hotel.  Thank you again. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 - 훌륭해요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best location, Amazing service!!!
The location is excellent. Only one block away from the tourist area but quiet and also close to some convenience store. The room was amazing. Large, extremely clean, cold A.C., hot water, large T.V. with many English channels, the Restaurant was also very good. The best part of my experience was the service. The staff was always smiling and checking if everything was Okay and the manager very friendly and professional very concerned about by satisfaction. Definitely I will return in my next trip Nepal in June.
2019년 1월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 2월 5일
Dear Alvaro, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for your kind review. And we are very thankful for your stay with us. It is such a nice thing to know that you had a very comfortable stay with us and we hope that we were able to come up to your expectations. We are the most happiest whenever we get to hear that our guest enjoys their stay being comfortable. And we really hope coming up with our services that will make our guests stay more comfortable one. We are looking forward to your visit again in our hotel. Thank you again. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 - 훌륭해요

Bibhuti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Perfect..... very clean.... good location... familier staff behaviour
2018년 12월에 3박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 1월 3일
Dear Bibhuti, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Rochak Shrestha 님, 2019년 1월 2일
Dear Sir/Madam, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 - 좋아요

Swati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
This was perfect for one night as we had to catch a bus the next day from thamel. Entrance and lobby area are nice. Room was ok but it was quiet and had hot water for shower which is great in December in Nepal.
2018년 12월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 12월 27일
Dear Swati, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 - 좋아요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 12월 20일
Dear Sir/Madam, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

8/10 - 좋아요

sylvain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good service
nice hotel well situed,good service
2018년 11월에 1박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 12월 7일
Dear Sylvain, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

10/10 - 훌륭해요

Preecha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We are very to live here,everything is perfect.it near tamel (go for shopping)eat walk around,the staff very helpful.always smile and willingly to served us,and the price of stay deserved to the money.Next time We hope to stay here again.
2018년 11월에 2박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 12월 4일
Dear Preecha, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 11박 숙박함
답변 제공: Rochak Shrestha 님, 2018년 11월 29일
Dear Sir\Madam, Namaste!!!Warm greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha