수영장

라마다 바이 윈덤 포노카 여행 후기

2.5 out of 5
라마다 바이 윈덤 포노카
#1 - 6707 Highway 53, Ponoka, AB

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 281개 이용 후기 중 131개" "
평점 8 - 좋아요. 281개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 281개 이용 후기 중 26개" "
평점 4 - 별로예요. 281개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 281개 이용 후기 중 5개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Agatha 님, La Crete

가족 여행
Nice place to stay.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Amanda

2024년 2월에 3박 숙박함

8/10 - 좋아요

Cathy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nina 님, Gleichen

2024년 3월에 1박 숙박함

4/10 - 별로예요

darcy

We didn’t like showing up at 345 pm and being told to come back in an hour because our room wasn’t ready Check in 3 pm?!? Also seemed like the staff let town kids into the pool area Rowdy kids made it impossible to have fun with grandkids
2024년 2월에 2박 숙박함
답변 제공: Lana 님, 2024년 3월 2일
Hi there I am terribly sorry to hear about your dissatisfaction. Yes check in is at 3 and our housekeepers do their best to have al needed rooms ready for 3pm, however in some cases when we have a complete turn around it sometimes can be tough, as this was the situation that weekend, again I am terribly sorry for that. We had a big swim meet and darts tournament that weekend, so likely there was a lot of kids in the pool, I assure you our pool is not open to the public. Again I am sorry we fell short on the checking in at 3 I hope in the future this doesn't happen again.

10/10 - 훌륭해요

lou

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Children enjoyed the pool!
2024년 2월에 1박 숙박함
답변 제공: Lana 님, 2024년 2월 27일
So happy the kids enjoyed the pool. Hope we see you in the future

10/10 - 훌륭해요

Kosta

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Sergey

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The pool is freezing cold and no heat in the pool area. No climate control in the room. A bit noisy
2024년 1월에 4박 숙박함
답변 제공: Lana 님, 2024년 2월 5일
I am so sorry to hear this, we are working hard to get this all fixed and running to par. It does take quite sometime to heat the pool back up once full. I am hoping the next time you are in the area, you choose us again and the situation will be rectified.

10/10 - 훌륭해요

Sharon 님, Jarvie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel clean and quiet
2024년 1월에 1박 숙박함
답변 제공: Lana Smeall 님, 2024년 1월 30일
Thank you for choosing the Ramada in Ponoka. I am happy to hear that you seemed to enjoy your stay. Looking forward to the next time you return.

8/10 - 좋아요

Mimi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will stay there again
The location is good and I was able to plug in my car right in front of my room. Breakfast was good. The pool and gym were closed. Locks on both the hallway access door and exterior access doors were difficult, either tight or loose, but seemed secure once closed.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Marla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Johannes 님, Carvel

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Nedra

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Good sleep.
2023년 12월에 5박 숙박함

8/10 - 좋아요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Free breakfast offered and a fairly good variety.
2023년 12월에 2박 숙박함
답변 제공: Ramada Ponoka 님, 2024년 1월 15일
Thanks Roy. We are glad that you were pleased with our breakfast service. We look forward to serving you again.

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice swimming cause we were the only ones in the swimming area
2023년 12월에 1박 숙박함

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the convenience to amenities. The staff was great. The hotel needs renovations. The chair in our room had stains on both sides of the cushions. The bathroom was clean, but small. The mattress was very soft and likely needs replacing.
2023년 12월에 3박 숙박함
답변 제공: Ramada Ponoka 님, 2024년 1월 15일
Thanks for sharing your feedback, Patricia. We will look into mattress and cushion issue you highlighted and are glad that our team is providing you great service!

10/10 - 훌륭해요

Jay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Gerald T

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

jocelyn

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ramona

2023년 11월에 1박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not clean and smelled like body odour. No cleaning service for our 4 day stay. Rooms need a major renovation. Disappointed for the amount charged.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Ramada Ponoka 님, 2023년 10월 11일
Hello George. Thanks for staying with us. We appreciate your business and you taking time to share your positive experience.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with a great pool and water slide. Breakfast was ok, but a lack of gluten free or dairy free options.
2023년 9월에 3박 숙박함
답변 제공: Jignesh 님, 2023년 9월 26일
Dear Guest. Thanks for staying with Ramada Ponoka. We are glad that overall you enjoyed your stay, particularly pool and water slide with some concern on gluten free or dairy free options.Unfortunately, most breakfast suppliers have very limited options on gluten free/dairy free which is often not in stock. We did especially sourced available item for you but once again no option with local store as well. We hope this changes and we can strive to improve in this area as well. Thanks.

10/10 - 훌륭해요

Sarah

2023년 9월에 1박 숙박함
답변 제공: Jignesh 님, 2023년 9월 26일
Thanks for staying with Ramada Ponoka. We appreciate your business and support.

8/10 - 좋아요

Pantaleon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice, Clean & Safe
We booked for two nights, everything was perfect except the reception was not so friendly. They ask us if we want to register for room cleaning the next day and we gladly said 'Oh cool... sure' and they screwed up as they did not clean our room. I wish they did not ask as we will just inform the cleaning lady outside in the hallway and will not rely on front desk people. Breakfast is good, strong wi-fi, very comfortable bed, pillows and blanket. The shower pressure is perfect and the hotel surroundings is clean and spacious. There is an A&W fast food attached to the hotel building which is a huge bonus if you are hungry and want a quick snack or meal and a gasoline station with a convenience store at the front of the hotel. It is a perfect location!
2023년 9월에 2박 숙박함
답변 제공: Jignesh 님, 2023년 9월 28일
Hello Pantaleon. Thanks for staying with us and sharing your experience. We are glad that your overall experience was pleasant with an exception of front-desk experience and unfulfilled room cleaning registration. We have shared your feedback with team member and we will strive to better our service and offering in above mentioned area. We appreciate your feedback.

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, food was good and kids loved the pool!
2023년 9월에 1박 숙박함
답변 제공: Jignesh 님, 2023년 9월 28일
Thanks Sarah. We loved that kids loved the pool :) We are pleased you had a good stay. We appreciate your support at Ramada Ponoka.

8/10 - 좋아요

Kathrine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s good
2023년 9월에 2박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 9월 20일
Hi Katherine,Thank you for taking a moment to share your experience at Ramada by Wyndham in Ponoka. We are so pleased tohear you found the service was to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Clinton

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was able to have my dog stay with me.
2023년 9월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 9월 19일
Thank you for choosing us for your hotel of choice to stay with plus we could accommodate your pet as well during your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Ramada by Wyndham in Ponoka in the near future.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 9월 19일
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Ramada by Wyndham in Ponoka. We hope you’ll visit us again soon.

8/10 - 좋아요

Kandis

2023년 9월에 2박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 9월 13일
Hi Kandis,Thank you for choosing us for your hotel of choice. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Ramada by Wyndham Ponoka in the near future.

10/10 - 훌륭해요

Ann

2023년 9월에 1박 숙박함
답변 제공: Jignesh Babu 님, 2023년 10월 11일
Thanks Ann for sharing rating on your positive experience. We value your appreciation towards our staff and service.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 9월 4일
Hi Robert,Thank you so much for the wonderful review and rating of your stay at the Ramada by Wyndham in Ponoka. So glad you found it a great stay, we hope to have you back again soon.

6/10 - 괜찮아요

Holly

출장 여행
Stay was okay, vending machine was broken into and left open. Average cleanliness.
2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 9월 1일
HI Holly,Thank you for bringing these concerns to our attention. We regret that your experience did not meetyour expectations and have shared your feedback with our team. We also noticed the vending machine was tampered with and I appreciate you letting me know as well what happened, we will be looking into this further. Hope to have you stay again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 29일
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at the Ramada by Wyndham. We hope you’ll visit us again soon.

10/10 - 훌륭해요

DARYL

좋아요: 직원 및 서비스
Your photo of outside is not accurate
2023년 8월에 2박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 29일
Hi Daryl,Thank you so much for the wonderful rating. I did go online to see the picture and it is showing the Ramada on my side, what was it showing on yours?

10/10 - 훌륭해요

Doreen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My grandson enjoyed the pool and the slide
2023년 8월에 3박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 20일
Hi Doreen,Thank you for taking a moment to share your experience at Ramada by Wyndham in Ponoka. Our team is so glad to hear that you enjoyed the pool with your grandson. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was a breeze. Lovely people working.. Even had some popcorn available that my daughter really enjoyed!
2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 20일
Hi Jennifer,Thank you for sharing a review of your recent experience. Our team here at Ramada by Wyndham in Ponoka is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

6/10 - 괜찮아요

Jeremy

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 20일
Hi Jeremy,Thank you for choosing us for your hotel of choice. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Ramada by Wyndham in Ponoka in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 16일
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Ponoka. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing!!
2023년 8월에 2박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 14일
Thank you for sharing this positive review. We appreciate our location here in Ramada by Wyndham in Ponoka just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 - 훌륭해요

Rabia

가족 여행
I liked to stay here
2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 14일
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Ramada by Wyndham in Ponoka in the near future.

10/10 - 훌륭해요

Erica

2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 29일
Thank you for choosing us for your hotel of choice. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Ramada by Wyndham in the near future.

8/10 - 좋아요

Yvette

2023년 8월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 8일
Dear Yvette,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Ponoka. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay to be exceptional. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

TRavis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good much better than ramada vancouver
2023년 7월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 8월 1일
Hi Travis,Thank you for taking a moment to share your experience at the Ramada by Wyndham in Ponoka. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

8/10 - 좋아요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Nadine Foulkes, General Manager 님, 2023년 7월 25일
Hi Darlene,Thank you for taking a moment to share your experience at the Ramada by Wyndham in Ponoka. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.