정원

알라미 부티크 빌라 & 리조트 여행 후기

4 out of 5
알라미 부티크 빌라 & 리조트
Banjar Kebon, Desa Tangguntiti, Kerambitan, Selemadeg, Bali

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 9개 이용 후기 중 6개" "
평점 8 - 좋아요. 9개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 9개 이용 후기 중 1개" "
평점 4 - 별로예요. 9개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 9개 이용 후기 중 0개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

10/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad experience!
When we arrived at the hotel they did not have our booking in their system and looked very surprised to see anyone there. We were the only guests at the entire hotel, but they still did not have a room available for us at 3.30pm when we arrived. We got our room at 4.30pm but was told we should wait 1 hour with using the private pool as they had just put in the chlorine. The rooms are a bit messy and dusty. We actually went there to look for a potential wedding venue, the people we were supposed to meet with never showed up - despite of them confirming via email that we had a booking and that they would meet us. Quite a bad experience and definitely not a place I would entrust to hold a +20k USD wedding. Plus, the hotel is in the middle of no where.
2019년 10월에 1박 숙박함
답변 제공: Sales Representative 님, 2019년 10월 21일
Dear guest, I would like to apologize for your bad experience. Nevertheless, we have had your booking on our system marked since the day you have booked it and that was not a surprise. As I explained to you via email we had events preparation, however the venue is always free for you to come and have a look - all the questions and concerns we will be surely settled during the 2nd meeting. It is a standard practice in our hotel. It is sad to hear your that the venue didn't meet your expectations and if there is anything on earth I could help you with please reach me via email

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay at the property. Amazing, quiet villa. Friendly staff who were extremely helpful. The food was delicious at the restaurant. The hotel driver, Made, drove us to wherever we needed to go and gave us a great tour of the area, so definitely ask for him at reception if you need to travel around!
2019년 8월에 4박 숙박함

10/10 - 훌륭해요

kamilhijal 님, johor, my

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view, the villa, the bathroom, the pool, ... it never ends
2019년 3월에 1박 숙박함
답변 제공: Mindaugas 님, 2019년 4월 4일
Many thanks for your support!

10/10 - 훌륭해요

Umar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay in Alami was superb. Tucked deep in the rice padi fields, the location of the stay was about two hours drive away (consider traffic and all) from the hustle and bustle of the touristy districts of Seminyak, Kuta etc. And that's why it makes it perfect if you're looking to have a relaxing peace of mind and stay, and privacy. We arrived late in the evening at 10pm, but hospitality service from the team led by Desi was top notch welcoming us and the restaurant was quick to prep us sumptuous late dinner. The villa was well designed, balancing between contemporary and vernacular details. Rooms were clean, spacious and well maintained. You may experience some bugs - but considering we are out in the padi field, you should be expecting nature's calls and visits. Communication was made easy with the tablet provided - all breakfast/in room dining/resort & room info can be found in the tablet, and communication was made through WhatsApp. There are couple of activities i.e bikes for rent at 90k for a day to ride through the local villages and down to the beach. If you don't intend to move about in Bali and doing a low key vacation, Alami is highly recommended. Overall, we enjoyed our stay, only wish that we could stay longer.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

ms

별로예요: 직원 및 서비스, 객실의 편안함
Afgelegen
Afgelegen villa tussen de rijstvelden, Perfect als je weg vd stad wilt. Echt in de natuur. Nadeel: Geen restaurants/shops in de buurt, gelukkig is het eten in het hotel erg goed! Vriendelijk personeel. Slechte wifi, geen telefoon in de kamer dus moest steeds naar de receptie lopen voor mankementen(elektra ging steeds uit), dus ook geen roomservice.
2018년 8월에 4박 숙박함
답변 제공: Mindaugas 님, 2018년 8월 18일
Dear Ms, Thank you for your comment. Please note that our wifi in the resort scores 10 out of 10 based on our guests reviews. Furthermore, we provide a tab in each villa, so the guests can contact the reception at any given time. With regards to electricity, we have already forwarded your remarks to our operation department.

8/10 - 좋아요

Jiayao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous villa, but not convenient.
The villa and everything is definitely a wow. That’s all the upsides. Staffs are great, they try their best to help you. They give you a coconut as a welcome drink. Awesome! Lots of activities available if you book with hotel. During the day it’s gorgesous, but a bit problematic for me at night. I should’ve thought about this with the open air setting, it comes a many insects. A price to pay if you want to enjoy a Balinese villa, there’s also bats flying under the roof and leaving in a second. It’s almost impossible to get around unless you hire hotel contract drivers. Internet is spotty. Kitchenette is not very well cleaned. Not enough hot water so cannot take a bath at the beautiful bathroom tub. The hot water runs cold after a few mins.
2018년 7월에 1박 숙박함
답변 제공: Mindaugas 님, 2018년 8월 1일
Dear Jiayao, Thank you for your time to write the review about Alami. In each of our rooms we have installed Mosquito nets which helps to prevent insects. In our villas we offer an authentic Balinese experience where we cannot ignore nature aspects like bats. Also, in our villas we rent Bicycles, Motorbikes and rent a car which makes our villas accessible to any destination. We took note about internet, kitchenette, hot water and forwarded it to our operation department for further evaluation. Best Regards, Mindaugas

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Mindaugas 님, 2018년 8월 1일
Thanks!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Peaceful getaway
If your looking for a very quite play away from tourists and busy Bali streets this is the place for you. Prepare to do nothing except relaxe by the pool take in the view, eat and sleep. Alami Villa located in remote area of Bali with only a small village nearby. Staff were great, food was good (you can make your own),highly recommended Alami luxury villas for a weekend or more.
답변 제공: Mindaugas 님, 2018년 8월 16일
Dear Guest, Thank you for time writing the review, we truly appreciate it! Hope to welcome you back to Alami Best Regards

10/10 - 훌륭해요

annie 님, western australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
stunning, fabulous, beautiful, simply paradise!!
We have just had the most wonderful week here. The staff are all wonderful and went out of their way to make us feel at home. The villas are even more stunning than what you see in the photos. The atmosphere is magical. uninterrupted views of rice fields and oran beyond that. Of course having you r very own infinity pool makes the new even better. We are a family of 5 who stayed in the 3 bedroom villa. Bedrooms are beautiful and probably have the nicest bathrooms i have ever seen. The area is very quiet which is exactly what we wanted. Our lovely driver Puta took us to ubud for a day and we were so happy to come come to alma as Ubud is crazy busy. the lovely chefs Intan and Giri did a private cooking class for us and the staff made it so special. A special thanks to Sugi who took care of all of our needs. and also to surya, anti and Yoga for all the fresh coconuts, and food they brought to our villa.DwI dressed us in local costumes and went out of her way to take some personal photos for us. The kids did kite making, while we had lots of strong great massage. We were so sad leaving, all of the staff came out to say goodbye to us and even when we arrived after a long tiring trip to bid the staff were there to welcome us with face towels etc. the staff are genuine and genuinely happy to see that we are having a good time. This is my favourite place in bali and we will come back here. If you want rest, peace and quiet this is the perfect place.