Dear Haewon, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Joon, Thank you for your review. We regret to hear that your stay did not meet your expectation this time. Your feedback has been reflected to the concerned department for continuous improvement. In the future we will continue to review and enhance our services and facilities to ensure everyone a wonderful stay experience. Thank you once again for visiting Cosmo Hotel Hong Kong

Dear Jinchoul, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Ki Sung, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Your comments on breakfast and in-room facility have been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Cosmo Hotel, Hong Kong. We will definitely continue to improve and strive our best to deliver our guests a more delightful stay in the future.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our services. Cosmo Hotel Hong Kong is just 8 minutes away from the closest MTR station. Alternatively, you may try out our free shuttle bus service that goes to 14 destinations including popular sightseeing spots and the closest MTR station. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are very sorry to know that the staying experience didn’t meet your expectation this time. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view for a more comfortable stay. We would like to apologize for the service issue you encountered. Further training on the hotel staff will be reinforced to avoid the same from happening again. We truly hope this single experience will not prevent you from staying with us again. We hope you will give us the chance to regain your faith towards our hotel and we look forward to welcoming you back soon. Thank you.

Dear Valued Guest, Thank you for your comments. We are very sorry to know that the staying experience didn’t meet your expectation this time. Your comments on our in-room facilities, are well noted and we will urgently review the issues for continuous improvement and growth. We truly hope this single experience will not prevent you from staying with us again. We hope you will give us the chance to regain your faith towards our hotel and we look forward to welcoming you back soon. Thank you.

Dear Valued Guest, Thank you for your comments. We regret to hear that you were not satisfied with your stay this time. We will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Your comments on our hotel facilities are well noted and we will urgently review the issues for continuous improvement and growth. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your rating. We hope you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Cosmo Hotel Hong Kong is just 8 minutes away from the closest MTR station. Alternatively, you may try out our free shuttle bus service that goes to 14 destinations including popular sightseeing spots and the closest MTR station. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We regret to hear that you were not satisfied with your stay this time. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. Your comments on our in-room facilities are well noted and we will urgently review the issues for continuous improvement and growth. Moreover, Cosmo Hotel Hong Kong is just 8 minutes away from the closest MTR station. Alternatively, you may try out our free shuttle bus service that goes to 14 destinations including popular sightseeing spots and the closest MTR station. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for rating your recent stay with us. You are more than welcome to share with us your views regarding your stay for our continuous improvement. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We regret to hear that you were not satisfied with your stay this time. Please be assured that the services you encountered was not reflecting the standard of services we’d always strive to deliver. Further training on the hotel staff will be reinforced. Your comment on the breakfast is well noted for our future improvement. Rest assured that we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Changjae, Thank you for your valuable comments. We are delighted to hear that you enjoyed your stay with us. You are more than welcome to share with us your views regarding your stay for our continuous improvement. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Choi, Thank you for your lovely comments. We are delighted to hear that you enjoyed your stay with us and appreciated our breakfast and location. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for more comfortable and spacious stay. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our services. We will definitely pass your compliments to our staff to keep them motivated. Your comment on the facilities is well noted for our future improvement. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

Dear Guest, We are sorry to know that your stay didn't meet your expectation this time. We appreciate your kind understanding that the guestroom windows are usually closed in Hong Kong hotels due to safety reason. That said, rest assured that the room condition you encountered this time was only an occasional case and we will look into that to avoid the same from happening again. Thank you.

Dear Ms. Wan Sau,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any disappointment you may have experienced with the room condition.At Cosmo Hotel, we prioritize cleanliness and guest satisfaction. Regular pest control measures are in place to ensure a comfortable and enjoyable stay for all our guests. We have taken immediate action in response to your feedback and conducted an additional pest control treatment to address the issue.Our dedicated Housekeeping and Guest Services Team is available 24/7 to provide prompt assistance and address any concerns you may have during your stay. We sincerely apologize for any inconvenience caused and truly appreciate your feedback. Your patronage is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience.Thank you once again for your valuable feedback.

Dear Michael, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. In the future we will keep up our services and ensure a delightful stay for everyone. Thank you again for visiting Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

Dear Elizabeth, We regret to hear that your stay did not meet your expectation this time. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay at Cosmo Hotel. We would like to thank you for your feedback for our continuous improvement and we hope to welcome you back for an enhanced stay in the near future. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Frankie, We are delighted to know that you had a great stay with us. We would like to thank you for your feedback on the bathroom conditions, your feedback has been delivered to the concerned department for continuous improvement. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay. Thank you again for visiting Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

Dear Sargon, We regret to hear that your stay did not meet your expectation this time. We take your comments seriously and will address these issues with our team to ensure necessary improvements are made. We appreciate your patronage and hope to have the opportunity to provide you with a more satisfactory experience in the future.

亲爱的Yibing：感谢您的评价。很高兴阁下满意是次在香港丽悦酒店的住宿体验。酒店位于湾仔及铜锣湾闹市之间，距离湾仔克街地道食街以及铜锣湾时代广场只需数分钟步程，客人亦可利用酒店免费穿梭巴士前往港岛区如中环SOHO等著名美食区。希望客人下次入住时有机会利用上述服务。未来我们会继续努力加强酒店服务及设施，务求为客人带来更优质的住宿体验。我们期待客人于不久将来再次入住香港丽悦酒店。

Dear Hinson, Thank you for your lovely review. We are glad to hear that you had a great stay with us. In the future we will continue delivering the best services to all our guests. We hope to welcome you back to Cosmo Hotel soon.

Dear Carlos, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Ben, Thank you for taking the time to review your recent stay with us. We value your comment and will address it for future improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Amy, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Cosmo Hotel Hong Kong.

Dear Zhen, Thank you for taking the time to review your recent stay with us. At Cosmo Hotel, we are committed to protecting the environment and have been striving to encourage our guests to do the same, by opting out of daily housekeeping service to save on water and energy. If you require same-day room cleaning service, simply hang the green door sign provided outside your door in the morning. Thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Fui Mee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Karen, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Walter, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Faruk, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Valued Guest, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.