4 개의 실내 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자, 시설 내 인명구조원

다뉴비우스 호텔 헬리아 여행 후기

4 out of 5
다뉴비우스 호텔 헬리아
Karpat u. 62-64, Budapest

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 439개" "
평점 8 - 좋아요. 1000개 이용 후기 중 407개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 99개" "
평점 4 - 별로예요. 1000개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 21개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

DAE HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

sehoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강추합니다
차 있는 여행자에게는 최고
2023년 9월에 1박 숙박함
답변 제공: B. Tímea 님, 2023년 9월 20일
Dear Sehoon,Thank you for taking the time to write a review.Parking in this area is extremely important, and we strive to provide it to our guests in the best possible quality.We hope to welcome you back the next time you visit Hungary.Best regards,B. TímeaDanubius Hotel Helia

10/10 - 훌륭해요

Eungil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장중에....
출장중에 방문한 호텔 입니다. 스파와 수영장이 있어 힐링이 되네요
2021년 10월에 3박 숙박함
답변 제공: Mányi-Szabó Erzsébet 님, 2021년 10월 25일
Dear Guest, Let me express my most sincere gratitude to you for choosing our hotel as well as for taking your time for sharing your rates about Danubius Hotel Helia. We are beyond happy that our fantastic spa area was to your liking. Once again, thank you for reviewing our hotel, we are looking forward very much to hosting you again. Best regards, Mányi-Szabó Erzsébet Front Office Manager

6/10 - 괜찮아요

JIEUN

2021년 9월에 2박 숙박함
답변 제공: Mányi-Szabó Erzsébet 님, 2021년 10월 5일
Dear Guest, Let us express our most sincere gratitude to you for giving our hotel such a great rating, and also for sharing your thoughts about our Danubius Hotel Helia! Hopefully we will have the opportunity of hosting you again, you will be always waited with warm welcome. Best wishes, Hotel Management

10/10 - 훌륭해요

Taiho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 푹 쉬기 좋은 호텔
우선 호텔이 조용해서 정말 좋았습니다. 로비도 호텔스럽고 방도 깨끗하게 관리되고 있었습니다. 중심가 호텔의 소음은 정말... 호텔앞에 넓은 주차장이 있습니다. 하루에 10유로 이며 체크아웃시 프런트에서 정산을 하신 후 그 시간 기준으로 15분이내에 출차 하시면 됩니다. 조식은 아침에 현장에서 지불하는 것보다 체크인시 미리 예약을 하시면 약간 할인해 주니 참고 부탁드립니다. 조식부페도 생각보다 나쁘지 않았습니다. 바로 앞 길건너에 현지 슈퍼마켓 Príma 있으니 참고하세요. 중심부로 나가는 교통이 약간 애매하긴 합니다. 3호선 지하철역까지 550미터 정도라 7분 정도 걸어가셔야 하는데 은근히 멀게 느껴집니다. 좀 적게 걸으시려면 교차로에서 버스 정거장을 이용하시면 됩니다. 헝가리 버스는 정말 자주오기 때문에 지하까지 걸어내려가는 지하철보다 많이 타게 되네요. 구글지도 대중교통 경로안내 잘 먹힙니다.
2020년 2월에 2박 숙박함
답변 제공: Erzsébet Mányi-Szabó 님, 2020년 3월 22일
Dear Guest, I would like to express my thankfulness to you for taking the time and the effort to write a feedback about Danubius Hotel Helia, I hope that we managed to meet almost all the expectations you had concerning this place. We are looking forward very much to greeting you again in our lovely hotel, we will always wait you with friendly welcome. Kind regards, Erzsébet Mányi-Szabó Front Office Manager

8/10 - 좋아요

Elliot Seok

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Good value with price
The location is good. The lobby and other facilities are very good. The bathroom is very small and old...but the bed is very comfortable. It's valuable with price.
2019년 8월에 1박 숙박함
답변 제공: Erzsébet Mányi-Szabó 님, 2019년 8월 26일
Dear Elliot Seok, Thank you very much for staying with us at Danubius Hotel Helia and for your time to write a review about our hotel. The fact that you gave our hotel a nice rating makes me happy. We are absolutely thrilled that so many aspects of the hotel’s services were deemed worthy by you to highlight. I am thrilled that you were satisfied with our location. Once again, thank you so much for your lovely feedback. It would be our pleasure if you chose us again in the future. Kind regards, Erzsébet Mányi-Szabó Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 12박 숙박함
답변 제공: Erzsébet Mányi-Szabó 님, 2019년 5월 20일
Dear Guest, First and foremost, I would like to thank you for sharing your rating with us about Danubius Hotel Helia. I am extremely grateful to you for choosing our hotel as your accommodation during your stay. In the future we are waiting for you with open doors and warm welcomes, until than we wish you the best. Kind regards, Erzsébet Mányi-Szabó Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 9박 숙박함
답변 제공: Mányi-Szabó Erzsébet 님, 2019년 4월 1일
Dear Guest, As a beginning, we are beyond thankful for your positive feedback. We are glad, that you had a pleasant time at Danubius Hotel Helia. It would be a pleasure to welcome you back! All the best, Mányi-Szabó Erzsébet Front Office Manager

8/10 - 좋아요

kanghoon jeong 님, seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so
시설은 나쁘지 않았으나 위치가 아쉬움. 바찌 거리, 세체나 다리 등 주요 관광지와 거리가 멀어서 불편했음.
2017년 10월에 3박 숙박함
Dear kanghoon jeong, Thank you very much for taking your time to write a review about your recent stay in our hotel. First, it is great that you were satisfied with our facilities. At the same time, I am extremely sorry that you were not fully satisfied with our location, but from here you can get anywhere easily, thanks to the outstanding public transport facilities. We are looking forward very much to hosting you again in our hotel, you will be always waited with warm welcome. Kind regards, Erzsébet Mányi-Szabó Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여러므로 괜찮은 호텔
방이 엔틱하기는 하지만 깨끗하고, 깔끔하고, 직원들도 친절하고 아침식사도 괜찮았네요:> 위치도 쇼핑몰이랑 가깝고(1-2km), 다뉴브강 산책가기도 좋고, 바로 앞에 슈퍼랑 rossman도있네요
Dear Traveler, I would like to thank you very much for taking the time and the effort to share your experiences that you gained in our hotel, it means a lot to us. I am delighted that your nice, clean and neat room has left a very good impression in you. Moreover, I would like to thank you for mentioning our friendly staff, your kind words will reach them for sure. Also, I am thrilled that you breakfast has won your pleasure. It felt particularly nice that you highlighted our great location close to the shopping mall and to the Danube. It would be amazing if we could welcome you again in Danubius Hotel Helia, we will always wait you with friendly welcome. Best wishes, Erzsébet Mányi-Szabó Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spa was great.
Spa was great.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체적으로 편한함 불편한 서비스 부담스런 위치는 생각보단 별로

10/10 - 훌륭해요

leess 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
goooooood
very good! amazing view

10/10 - 훌륭해요

TIBOR

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The new rooms were really nice, the food selection was great and it was quite.
2024년 4월에 1박 숙박함
답변 제공: Rita 님, 2024년 4월 16일
Dear Tibor, Thank you for choosing our hotel. We are happy to read that you had a pleasant stay with us and were pleased with the food selection and with the renovated room. We hope to welcome you back.Best regards,Rita HDanubius Hotel Helia

10/10 - 훌륭해요

Gerrit 님, Almelo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het is een fantastisch hotel, 1 km van het centrum vandaan. Personeel erg vriendelijk en behulpzaam. Halfpension is in buffetstijl elke dag en er was voldoende keuze. Alleen jammer dat je bij het dinerbuffet geen koffie kon bestellen . Kamer was prima alleen merkte dat er toch stof lag op bepaalde hoeken en kasten. Maar verder prima met uitzicht op de donau . Ik kan het hotel aanbevelen zwembad en spa heb ik geen gebruik van gemaakt.
2024년 3월에 6박 숙박함
답변 제공: Katalin H. 님, 2024년 4월 12일
Dear Gerrit,Thank you for choosing our hotel. We are happy to read that you had a pleasant stay with us and were specially pleased with the good location , our staff and restaurant services.We are pleased that you liked your room with view to the Danube.We hope to welcome you back.Best regards,Katalin H.Danubius Hotel Helia

10/10 - 훌륭해요

Izabella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a nice, comfortable hotel with a great spa
2024년 3월에 3박 숙박함
답변 제공: Katalin H. 님, 2024년 4월 8일
Dear Izabella,Thank you for choosing our hotel. We are happy to read that you had a pleasant stay with us and were pleased with the comfortable room and specially with our spa facilities.The wellness center is one of the biggest attractiveness of our Hotel Helia so we are glad that you also had a pleasant experience.We hope to welcome you back soon.Best regards,Katalin H.Danubius Hotel Helia

10/10 - 훌륭해요

Mario

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Hotel...ich komme bestimmt wieder
2024년 3월에 2박 숙박함
답변 제공: Boglárka M. 님, 2024년 3월 22일
Dear Mario!Thank you for your review. We are thrilled to hear you had such a positive experience with us.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,Boglárka M.Danubius Hotel Helia

10/10 - 훌륭해요

Marcia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the location, the service , and the breakfast buffet.
2024년 3월에 4박 숙박함
답변 제공: Viktoria N. 님, 2024년 3월 14일
Dear Marcia,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Viktoria N.Danubius Hotel

10/10 - 훌륭해요

Hussam 님, Beirut

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff . Cleanliness.
2024년 2월에 4박 숙박함
답변 제공: Gergő 님, 2024년 2월 19일
Dear Hussam,Thank you for your review. We are glad, that you were satisfied with our staff and the cleanliness. Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,Gergő K.Danubius Hotel Helia

8/10 - 좋아요

Bernadett 님, Roßhaupten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Már másodjára jártunk itt,szívesen visszamegyek máskor is😊sajnos éppen renováltak,de persze valamikor azt is kell 😀
2024년 1월에 2박 숙박함
답변 제공: Rita 님, 2024년 1월 29일
Kedves Bernadett,Köszönjük értékelését! Örömmel halljuk, hogy ilyen pozitív tapasztalatokat szerzett szállodánkban tett látogatása során.Várjuk vissza legközelebb is!Üdvözlettel,H.RitaDanubius Hotel Helia

6/10 - 괜찮아요

Thomas

좋아요: 객실의 편안함
2024년 1월에 11박 숙박함

4/10 - 별로예요

Maria

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sehr enttäuscht von 4 Sterne
Das Hotel hat eine Riesige Baustelle mitten drinnen ab 7 uhr wird geklopft und gehammert, wir wurden vorher nicht informiert. Da kann mann sich nicht erholen, Due Dusche in Bad komplett hinüber, das Wasser spritzt in jeder Richtung, und duschvorhang....wie in der 80 er...und das Wellnessbereich eine Katastrophe Aber das Höhepunkt Die Sauna und Dampfbad ist getrennt Männer und Frauen, so etwas hatte ich noch nie, warum sollte ich bitte hierher gehen mit mein Partner???? Und sie gehen in der sauna mit Badeanzug, das sollte auf der portal genau beschreiben das Hotel ... Wellness bereich komplett Renovierungsbedürftig bedürftig, alles hinüber... Personal in Groß und ganz freundlich, aber wenn mann etwas sagt die abtworten nur sie können nichts dafür. Day beste war wie uns beschwert haben wegen Baustelle an Rezeption.: das steht hier sagte sie...auf einen A5 kleine zettel auf zwei sprachen du kannst sie garnicht lesen nur mit lupe...das in ganzen haus Renovierung stadt finden... Also Nein Dankeschön Wir waren sehr enttäuscht und unsere Freunde waren alle ersten mal in Budapest Sorry Nächte mal zahle ich sicher nicht in Vorhinein. Familie aus Linz
2024년 1월에 3박 숙박함
답변 제공: Viktoria N. 님, 2024년 1월 10일
Dear Maria,Thank you very much for sharing your opinion with us.We sincerely regret to read that you were not satisfied with our services because the renovation work.The information about renovation works is available on our online platforms, we are sorry that you only encountered this information upon arrival.Your helpful comments regarding our wellness department are highly appreciated as by reading each of these reviews we can recognize areas in need of improvement and take the appropriate actions to improve.We are always looking for the possibilities of how to modernize and renovate our hotel. In the past years Danubius Hotels has renovated rooms and public spaces in several hotels. We are confident that in the future our hotel will be enriched with renovated wellness department as well. We hope that despite the mentioned difficulties, we will have the opportunity to welcome you again as one of our guests in the future.Best regards,Viktoria N.Danubius Hotel

8/10 - 좋아요

Luca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Appena fuori dal centro di Budapest. Ottimo per chi arriva in auto, ampio parcheggio di fronte all'hotel. 10 minuti dalla M3 e autobus 15 a 2 minuti a piedi. Piscine TOP, aperte tutto il giorno.. rilassarsi dopo il freddo della città è fantastico. Piccolo ristorante all'interno, colazione continentale molto varia ed abbondante. Stanze nella media delle grandi catene 4****
2024년 1월에 4박 숙박함
답변 제공: Viktoria N. 님, 2024년 1월 10일
Dear Luca,We are happy we met your expectations. The wellness center is one of the biggest attractiveness of our Hotel Helia, we are glad you also had a pleasant experience.Our hotel is located right next to the Danube river with great public transport options to reach the city center quickly. Although there are not many restaurants nearby, we do our best to provide excellent food in our Yellow Bistro, where guests can also have a pint or a cocktail after a long day of sightseeing.Thank you for your positive comments, we hope you will have a wonderful time with us in the future as well.Best regards,Viktoria N.Danubius Hotel

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

Mustapha

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Lars

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Kerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the spa area staff exceptional food good would stay here again
2023년 10월에 10박 숙박함
답변 제공: Júlia P. 님, 2023년 10월 18일
Dear Kerry,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Júlia P.Danubius Hotel Helia

10/10 - 훌륭해요

Marcia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I love the breakfast buffet and the relaxed feeling of the hotel. We also loved the small restaurant, "Yellow," where we had two excellent meals with family. The health club is a wonderful opportunity to work out in the exercise rooms. There are two floors: one for weight training and the second for cardio exercises. bikes, treadmills, and ellipticals. Most of all, we love the three pools of different temperatures. The hotel has all we need for a wonderful getaway.
2023년 10월에 2박 숙박함
답변 제공: Beáta U. 님, 2023년 10월 17일
Dear Marcia,You made our day with your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice comment, and we hope you will continue to enjoy staying with us in the future.Best regards,Beáta U.Danubius Hotel Helia

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room(suite) was a bit dated but beds were comfortable and the view from the top floor very nice indeed. No complaints about the cleaning at all! Jacuzzi/hot tub in the spa area was a disappointment. Drilled holes in the tiles in a swimmingpool to make bubbles...
2023년 10월에 6박 숙박함
답변 제공: Orsolya K. 님, 2023년 10월 12일
Dear Peter,Thank you very much for your feedback as well as details of what has happened to you during your stay.We are happy to read, that you were satisfied with with our view and cleanliness of the room. Beside that, please let us apologize here for the fact that we were not able to meet your expectations regarding our wellness department. We hope that you will give us another chance at another time, so we can show you the true hospitality that we usually stand for.Best regards,Orsolya K. Danubius Hotel Helia

4/10 - 별로예요

May

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Celia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and relaxing stay
Stayed for 6 nights in Danubius Helia and it was very pleasant. We were able to check in 1,5 hour early, and they accommodated our special room request with no hazzle at all. The breakfast buffet was good with lots of options and fresh food. The spa area and pools are great, with lots of space so it never felt cramped even with many people there. The sun terrace could use an upgrade. Overall friendly staff. Definitely a place I would visit again.
2023년 9월에 6박 숙박함
답변 제공: Katalin H. 님, 2023년 10월 2일
Dear Guest,We are grateful for the time you took out of your day to write us such detailed, positive feedback.We are pleased that you were satisfied specially with our spa facilities , stuff and restaurant services.The wellness center is one of the biggest attractiveness of our Hotel Helia, we are glad that you also had a pleasant experience.We hope to see you again soon.Best regards, Katalin H.Danubius Hotel Helia

10/10 - 훌륭해요

Adrian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, bed was comfy, breakfast was very good.
2023년 9월에 1박 숙박함
답변 제공: B. Tímea 님, 2023년 9월 29일
Dear Adrian,We highly appreciate your positive feedback. It is our great pleasure to see that you enjoyed your time spent in our hotel.We greatly appreciate your compliments on our breakfast and the comfortable room.We hope to see you soon again in one of our hotels.Best regards,B. TímeaDanubius Hotel Helia

8/10 - 좋아요

johnny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2023년 9월에 1박 숙박함
답변 제공: B. Tímea 님, 2023년 9월 26일
Dear Johnny,Thank you for your positive feedback. We are so happy to read that you loved our hotel. Thank you for the nice review, and we hope you will continue to enjoy staying with us in the future.Best regards,B. TímeaDanubius Hotel Helia

10/10 - 훌륭해요

Zsuzsa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

8/10 - 좋아요

Mustapha

2023년 9월에 1박 숙박함

8/10 - 좋아요

Claudia

연인과의 여행
좋아요: 청결 상태
Keine Reinigung des Zimmers. Nur Handtücher getauscht.
2023년 9월에 5박 숙박함
답변 제공: Orsolya K. 님, 2023년 9월 19일
Dear Claudia,Thank you very much for your feedback as well as details of what has happened to you during your stay.Please let us apologize here for the fact that we were not able to meet your expectations regarding cleaning. Even though we provide daily cleaning service in our hotel, we are always thankful to our guests if they highlight any shortcomings they experience. We are truly sorry if you still found cleaning to be incomplete.We hope that you will give us another chance at another time, so we can show you the true hospitality that we usually stand for.Best regards,Orsolya K. Danubius Hotel Helia

8/10 - 좋아요

Kristina

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for several days in this hotel and I would like to mention always choose this stay in the past. Therefore we experienced changes, the reception is very kind but the quality of service did not exceeded our expectation, the breakfast is amazing as always The room service declined not as much cleaning like before and some days at all we had to let the reception know It’s sad to see how service declines when a hotel does not pay enough attention to a quality service and requests placed 6 months in advance !
답변 제공: Orsolya K. 님, 2023년 9월 19일
Dear Kristina.Thank you for your review! We are thrilled to hear you had such a positive experience with us.It is wonderful reading, how much you were satisfied with the great selection of food at our breakfast. Based on our guests feedback, we always try to make our services better and better, and we will discuss the improvement opportunities regarding quality of services. Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,Orsolya K. Danubius Hotel Helia

10/10 - 훌륭해요

Kitti Bianka

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
3,5/5
Facilities was amazing. Great food, great pool. Room was good. Only downside was cleanliness of the room. We had a lot of spider webs and THREE spiders in the roof corners of our room. That ruined a lot of the experience since the rest of the hotel was amazing.
2023년 9월에 1박 숙박함
답변 제공: Krisztián 님, 2023년 9월 8일
Dear Guest,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. We are glad that you were satisfied with our facilities, breakfast, wellness area and rooms.On the other hand we are sincerely sorry to read that your stay did not meet the standards expected regarding the cleanliness of your room.Our staff is always happy to help on spot if you notice any shortcomings. We will definitely take care of the spiderwebs. We truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,Krisztián D.Danubius Hotel Helia

6/10 - 괜찮아요

Jahanzeb

가족 여행
별로예요: 직원 및 서비스
Very old fashioned hotel with old furniture, curtains etc. Rooms are very small but relatively clean. The weelness area is good. Parking costs 12 Euros in not so busy area.
2023년 9월에 3박 숙박함
답변 제공: Júlia P. 님, 2023년 9월 11일
Dear Jahanzeb,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. We are glad that you were satisfied with our wellness department. On the other hand we are sad to read that the booked Standard room did not meet your expectation. Our goal is to create a modern and neat environment in our guestrooms, thus we have already renovated more than 50 rooms this year to provide an enhanced guest experience.Regarding the parking our guests can use the hotel's own parking lot for an additional fee, this information is available on all platforms even before making the reservation, we are sorry if it did not come across while making your booking.We truly hope that you will provide us with another chance to welcome you back soon in one of our recently renovated Premium rooms with brand new furniture and design.Best regards,Júlia P.Danubius Hotel Helia

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great couple night stay , super friendly staff!!! Thank you!
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

janos

2023년 8월에 4박 숙박함

4/10 - 별로예요

pablo eduardo

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms are too small, bathroom is extremely small, furniture very old
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Joseph

2023년 8월에 3박 숙박함

8/10 - 좋아요

Vencislav

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I am not sure about this hotel. Need to be update . Rooms very old style. The location is good .
2023년 8월에 1박 숙박함
답변 제공: Boróka 님, 2023년 8월 29일
Dear Vencislav, Thank you very much for choosing to stay at our hotel and taking the time to share your feedback.We are glad that you are satisfied with the location of our Hotel. We are sorry to read that the room did not meet the standards expected. Our goal is to create a modern and neat environment in our guestrooms, hence we have already renovated more than 50 rooms this year to provide an enhanced guest experience. We truly hope that you will provide us with another chance to welcome you back in one of our renovated Premium room types. Best regards,Boróka M. Danubius Hotel Helia

10/10 - 훌륭해요

Anne-Britt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stor suite, utsikt over Donau . Deilig frokost. Hyggelig serviceminded betjening. Vært gjest 3 ganger. Like hyggelig hver gang
2023년 8월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 26일
Dear Guest,Thank you for sharing the experience of your recent stay at the Danubius Hotel Helia. We place great emphasis on customer satisfaction, that’s why we are glad you were satisfied with most of our services and did all this as our returning guest. We hope to have the pleasure of welcoming you back to our hotel in the near future!Best regards,Mányi-Szabó Erzsébet Front Office Manager

8/10 - 좋아요

Jenni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 26일
Dear Guest,Thank you for taking your time and reviewing your recent stay at Danubius Hotel Helia. We hope you had a decent stay here and were satisfied with most of everything in our hotel. We are very much looking forward to welcoming you, we hope that you will choose us again in the future.Best regards,Mányi-Szabó Erzsébet Front Office Manager