The staff is fabulous you have to remember that you’re staying in a dorm. Our room was unbearably hot while others one door up were more comfortable. The mattresses are encased in plastic, the sheets and blankets are Ill-fitting and rough. The floors are concrete, the showers are tiny, the towels are rough and quite small. If you go expecting to be staying in a dorm and knowing what that entails, it’s fine. If you’re expecting to be comfortable and cares for like in a hotel, pay the higher rate and stay on the first floor in the hotel rooms. The price was great if you’re on a budget and, again, the staff is fabulous. Did I sleep well? No.: