2/10 - 너무 별로예요
JEONG YEOB
2018년 5월 23일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스를 신경써야한다
The facility is not bad but their service was soo bad.
1. When i nearly about the hostel, i can't find the enterence so call them 'just describe the building'. But they ruined my call three times!! And forth time, they said 'just tell me where you are!' So i answered 'the liberty museum' which is infront of the hostel. They just laughing and said 'in moscow, there are so many museim. Could you tell me exact lacation?'
They are not good in english to tell me the racation, so i asked the othere poeple in street to speak wirh them.
2. All these happend, i feel rude so i just not speak with them. Just listened what they saying about the hostel rules.
3. When i checked out. I put my key on my room just what they said to me in first day. But when i walked out, they asked me 'where is the key?'and they said 'i'll go check out' then after they cheked they let me go.
I just thought 'What?? Did you remember what you said to me??' It feels me that they are so unkind and rude.
JEONG YEOB
2018년 5월에 4박 숙박함