Dear Mr Scott,Allow me first of all to apologize for the delay in my response and then to thank you for your kind words.Knowing that your stay was pleasant and relaxing fills us with pride and joy.We can't wait to welcome you again at Villa Olmi.Laura Squarciotta Front Office Manager

Dear Henrique,We thank You very much for Your positive feedback and Your appreciation about our location. We hope to welcome you again here at Villa Olmi!Best regards,

Dear Euro,We are delighted to know that You enjoyed Your stay with us at Villa Olmi. We hope to host You again soon.Best regards,

Dear Sunil,We really appreciate Your positive feedback! We hope to be able to host You again here at Villa Olmi.Best regards,

Dear Bonnie, Thank you for your review. We apologize for any inconvenience and will take your feedback into consideration for future improvements. Kind Regards, Laura Squarciotta - Front Office Manager

Thank you Peter for your review. We are happy to hear that you enjoyed your stay at Villa Olmi. We hope to see you again soon. Laura Squarciotta - Front Office Manager

Grazie Fabio per la sua recensione! Siamo felici che abbia apprezzato la tranquillità ed l'eleganza del nostro hotel. Ci auguriamo di riaverla presto come nostro ospite. Cordiali Saluti Laura Squarciotta - Front Office Manager

Dear Kyle,We thank You very much for Your positive feedback. We are glad to know that You enjoyed Your stay with us, and we hope to host You again here at Villa Olmi Firenze.Best regards,

Dear Wendy,Greetigns from Villa Olmi, we thank you for your lovely feedback.We are glad to hear, you spent a relaxing staying at our hotel. We hope to welcome you again soon.Kindest Regards

Dear Iram,Greetings from Villa Olmi, we thank you for the nice words you spent for our hotel.We hope to welcome you again soon, Kindest Regards

Dear Toluwalope,Greetings from Villa Olmi, we thank you for your lovely feedback.We are delighted for your kindly words. We try to do all our best to satisfy our guests, and we are happy when our guests are happy.We hope to welcome you again soon,Kindest Regards

Dear Debbie,Greetings from Villa Olmi, we thank you for your feedback.We are sorry to hear you had some troubles with our shuttle-bus driver. Could you please be so kindly, to let us know, in which date you took it, just to understand what happened? We suggest to our guests to share with our front-desk any kind of issues, just to solve them in the quickliest time possible.Waiting to hear from you soon, Kindest Regards

Dear Guest,it woud be a pleasure to know, what we can improve, to make your next trip perfect. Please, feel free to contact us, and we will take care to answer to your feedback.Kindest Regards

Dear Kiana,Greetings from Villa Olmi, we thank you for your kindly feedback.It is a pleasure to hear, you spent a nice time at our Hotel.We thank you for your kindly words.We hope to welcome you again at Villa Olmi.

Dear Desola,Greetings from Villa Olmi.We thank you for your kindly feedback.It is a pleasure to know, you had a nice and relaxing time with us.We hope to welcome you again,Kindest Regards

Dear Jette,we thank you for you kindly feedback. Kindest Regards

Dear Jake,We thank you for your kindly feedback, we hope to welcome you another time at our hotel.Kindest Regards

Dear José Luis,Greetings from Villa Olmi, we thank you for your feedback.Kindest Regards

Chere Stephanie,on remercie vous pour votre reponse!A bientot

Dear Guest,we thank you for your nice feedback.we are glad to know you had a nice time with us and you enjoyed our services.Waiting to welcome you again at our hotel.Warm Regards

Dear Joe,Greetings from Villa Olmi, we thank you for your kind feedback.We are glad to hear you spent a nice time at our hotel, and you enjoyed your holiday.Concerning the ac, we kindly ask you to let us know at reception desk next time: our maintainance staff can provide to solve the trouble.We hope to welcome you again soon, Warm Regards

Dear John Paul,We thank you very much for your kindly words, it is a pleasure to hear our guests spent a nice and relaxing time with us.We hope to welcome you another time, kindest regards

Dear Isadora,we are really sorry to read about your experience at Villa Olmi and that the property seems to be cheap and old. Our hotel is a restoration of ancient autentique and prestigious Villa with high quality furniture that recounts the original history of this ancient property. In reference to your stay, after your check in time in our Colonica, with free upgrade in Junior Suite with private garden, you have informed us that you didn't want to stay in our hotel. We have proposed you to change the room and we showed you other room categories, and our historical villa, in one of our prestigious high level room, but you didn't accept. We have tried to give you other possibilities in order to improve your first day and we have assisted you in all the Concierge requests, even if all of them have been suddenly cancelled. You would like only to leave immediateley the hotel without any penalty application.We would like to assurre you that our staff double check the swimming pool everyday and it's only 1,5 metres height.

Dear Saniya,we thank you very much for the kind words you spent for our hotel.we hope to welcome you again!Warm Regards

Dear Jeff,We thank you for your kindly feedback.It is a very pleasure to hear you had a nice time with us.We hope to welcome you another time,Kindest Regards

Dear Barry,Greetigns from Villa Olmi, we thank you for your kindly feedback.We are happy to hear you had a nice time with us and you enjoyed our services.We are happy to help our guests during their staying, not just for touristic information, but even in case of they would like to have a look on another room or they need information. Please, next time, feel free to contact us! Kindest Regards

Thank you Jennifer for your kind words! We are delighted you enjoyed your stay with us.