One of the worst hotels we have ever stayed. Unfriendly staff upon check-in. The two Indian reception ladies had no good manners. After giving us a room without any windows (we booked a room with city view) we had to come back to reception to change it. They gave us another room where the noise level was unacceptable (outside the window there were about 10 air conditioning systems) so we had to change the room again. This time the shower was broken and had no hot water. They found this very funny and kept on laughing. After we wanted to speak to the hotel manager, we finally got a decent room. The manager called us and apologised. All the rooms had a terrible smell of cold smoke, I guess it's a smokers hotel, as non-smokers, the smell was just awful for us. The noise level outside the hotel is just crazy. There is a karaoke bar right in front which only finished at 2:00am in the morning. After this the loud motor bikes keep you up all night. Not suitable for light sleepers. Hardly got any sleep for the week we stayed there. My recommendation: Don't stay here longer than 2 nights, if you really have to stay here take a room at the back without windows, at least it's quiet there...