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하이랜더 호텔 여행 후기

3 out of 5
하이랜더 호텔
647 North East Road, Gilles Plains, SA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 464개 이용 후기 중 150개" "
평점 8 - 좋아요. 464개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 464개 이용 후기 중 70개" "
평점 4 - 별로예요. 464개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 464개 이용 후기 중 15개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

gyungjun

별로예요: 청결 상태
가격대비 시설이 낙후
가격대비 시설이나 위치가 좋지는 않았으나 레스토랑은 크고 괜찮았다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

6/10 - 괜찮아요

Aaron

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great food, great staff, great service
2024년 1월에 7박 숙박함

8/10 - 좋아요

Veronica

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

jhonny

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor condition dirty and the continental breakfast was disgusting never going back.
2023년 12월에 4박 숙박함

4/10 - 별로예요

Mardi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whilst my room was spacious it is dated, mattress clearly needs to be replaced, chairs looked dirty but were actually faded and bathroom had a guest - spider and it was clear it’s been there for some time. What is classed as breakfast included was pathetic. Customer service was bland and rude most of the time. I was there for a 21st and interaction with staff in lead up to this event was nothing short of disappointing. Could never get a straight answer on function food and what this venue classes as “platters” is disgraceful esp when you see the pricing. Overpriced and whilst some food had flavours the meatballs were full of breadcrumbs - inedible, pizzas are just garlic bread topped with other ingredients and squid overcooked. Staff on the bar were also letting other people charge to bar tab who were not authorised. Overall experience was lack lustre and I certainly wouldn’t be booking an event there.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Maryanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff & a quiet clean room made our stay enjoyable.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태
While the facilities were clean and bed comfortable, the shower over the spa bath is dangerous. Standing on an uneven surface with closed eyes (washing hair) are conditions for a fall. The bright light over the door outside which was on all night did not make for a good nights sleep as the blinds did not shut out the light completely. Maybe a less bright globe could be an easy fix.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Thomas

2023년 11월에 1박 숙박함

8/10 - 좋아요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good feed in the sports bar Parmi and Pint $16 was awesome
2023년 11월에 4박 숙박함

4/10 - 별로예요

John

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It began with confusion over booking Staff seemed to struggle with booking system Room in dot points 1. Mould in bottom of shower 2. No where to hang clothers where the space was provided there were only 4 coat hangers provided 3. Little bench space == suit cases had to be unpacked either from the floor or the bed 4. no plug in wash basin 5. difficulty in filling kettle as space in basin to reach tap was too small for their large kettle 6. We arrived a day earlier than expected and accepted their offer of a cheaper room for the days we were there @ $20 per night less than those we originally booked An unforseen consequence had noisy patrons to gaming / dining, unable to park outside the room due to patrons parking in spaces I assume were for motels guests 7. Bar fridge located at floor level which meant to gain proper access one had to kneel to get things out [both my partner and I are in out 70's] 8. We were required to pay a $200 bond refundable on room being checked for damage by cleaning staff plus $40 [$20 per night saved by not staying in the orginally booked room] Therfore refund should be bond plus 2 nights saved equals $240 BUT was told when door passes were handed back prior to departure the $40 was not refundable due to a commission to be paid to Expedia [the booking agent] This I dispute -- I dont pay the commission they do -- thats not my problem Property damage on arrival shower exhaust fan not working window near door catch missing Wont be staying there again
2023년 10월에 2박 숙박함

8/10 - 좋아요

Karin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Preis-Leistung stimmt. Die Zimmer sind in Ordnung. Die Lage ist gut für den Besuch der Stadt.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything, shower, bed bar fridge wverything was perfect thank you so much ...will definitely stay again n recommend your hotel to my friends and family ❤️
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tracey

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Ricky

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were rude. The room was disgusting and had water leaks, the staff didn't even care. absolutely appalling
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nyree

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great food, lovely big rooms, close to public transport
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Dennis

2023년 8월에 1박 숙박함

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스
Large room, however the shower being in the spa bath was inconvenient and hard to get in and out of.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Keith

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Prabhjot

2023년 7월에 1박 숙박함

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy place to get around.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Graham

연인과의 여행
Bar staff and reception staff seem to be having off days.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value for money, staff all friendly and helpful.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Jenny

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Great meal and excellent service.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Aldo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
value for money
2023년 5월에 1박 숙박함

8/10 - 좋아요

joanne

2023년 4월에 2박 숙박함

8/10 - 좋아요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The cost was affordable for the area. It was also pretty close to shopping facilities. Was disappointed that we had to wait 20min for a room to be clean after check in time, but sometimes this happens due to busy schedules.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스
There was no ice on freezer, normally when i stay away for night, other hotels have ice in freezer compartment.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Brandon Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Another great stay.
2023년 3월에 11박 숙박함

10/10 - 훌륭해요

Paul

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Leonard

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
非常满意
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Phillip

2023년 2월에 3박 숙박함

4/10 - 별로예요

Johanna

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Arrived shortly after 4:30pm and checked ok, very lovely girl checked us in. Poor / Lack of directions or map to get to our room. Once we found our room first thing was our door was propped open with a chair from the room. I assume from cleaning. But seeing that we were needing to be at engagement party by 5:30pm we just needed to drop our stuff and get changed. Little did we realise there was no comforters on the bed just thin blankets, no extra blankets anywhere in the room. Wake the next morning to realise there was no towels or soap to wash our hands with nothing. Very disappointing couldn’t shower next day. So room wasn’t finished being cleaned or forgotten to be finished the day before. Waiting to check bank statement that we weren’t charged from the mini bar as we didn’t touch it but who knows if it was re stocked prior. Very disappointed in our stay.
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Wendy

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast was cereal, juice. No toaster, microwave. Muesli bars made to look part of breakfast yet were listed on mini bar. Issue with filling spa from tap,rang, sent someone to look, no solution for rest of stay. No wifi code given when checking in, rang reception, given an incorrect one so had to ring again.
2023년 1월에 4박 숙박함

8/10 - 좋아요

Lakindu Udara

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was pretty good, pillows were hard, bed itself was fine, sheets were washed and clean, surrounding area is not the best, smokers everywhere, lights on at night all around not bad
2023년 1월에 7박 숙박함

6/10 - 괜찮아요

Sarah

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wasn't impressed with rude staff , gardener using blower and getting dust all over nearly polished car, cleaned my room and told cleaners they didn't need to do much as I cleaned up behind myself . I got a rude look and no thank you. Had to bleach the spa bath and shower upon arrival before using.

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very happy with this motel
I have stayed here before & will stay again. The room is nice & big, the shower room is big enough for two people showing together. Also for me a great location
2023년 1월에 4박 숙박함

10/10 - 훌륭해요

Roy

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for me

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was clean, but a bit tired, needed some cosmetic fixing up.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Nazek

출장 여행
좋아요: 직원 및 서비스
Its okay for couple of nights
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cost of drinks and meals in the bistro was higher than what I was anticipating
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great, especially for the price. All staff were helpful and easy to talk to, ecsept the man who checked us in, so grumpy! Definitely will stay again and recommend to family and friends. Qorrh staying out of CBD and at a cheaper rate.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Karen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean close to other places Great food and good prices at hotel
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

Adam

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was a great place to stay only we stayed in the spa room and being in our late 60’s we found it hard to get in and out of the shower, next time we’d stay on normal room otherwise the room was lovely. 👍
2022년 11월에 4박 숙박함