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아르와나 인 여행 후기

2.5 out of 5
아르와나 인
1231, Terusan Semerak, Tok Bali, Pasir Puteh, Kelantan

이용 후기

5.4
평점 10 - 훌륭해요. 3개 이용 후기 중 0개" "
평점 8 - 좋아요. 3개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 3개 이용 후기 중 1개" "
평점 4 - 별로예요. 3개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 3개 이용 후기 중 1개" "

6.0/10

청결 상태

4.0/10

직원 및 서비스

4.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Naruding

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Aini(front Office) 님, 2023년 9월 27일
Thank you for revies

6/10 - 괜찮아요

Nabiela 님, N.I.

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Receptionist
It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time and customer arriving late for check-in should not be an issue since payment had been made earlier.

2/10 - 너무 별로예요

zul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
far away from beach
i didn't have my room likes as booked when i arrived at hotel. i and my small family very regret for this service. how i want to find another hotel or resort around near place at the night after drive for 13hours from shah alam, selangor