안녕하십니까? 저희 호텔을 이용해 주셔서 대단히 감사합니다. 호텔 주변 환경과 위치를 즐기실수 있으셨다니 다행 입니다. 나나이모 다운타운이라 여러 식당과 재미난 볼것들도 많이 있습니다. 수상비행기로 20분거리에 밴쿠버 다운타운까지 가실수 있고, 페리항도 10분 거리에 있습니다. 앞으로 한국분들도 많이 저희 호텔에 투숙 하실수 있으시길 바랍니다. 손님께서도 나나이모 다음 여행에도 꼭 저희 호텔을 이용해 주시기 바랍니다. 대단히 감사합니다. Julie Park General Manager Best Western Dorchester Hotel

Dear Lorraine,We are sorry to see that you rated our hotel experience so low. We strive to provide exceptional service and comfort to all our guests, and it is disappointing to hear that we fell short of your expectations. Your feedback is valuable to us, and we would appreciate more details about your stay so we can address any issues and improve our service. Please feel free to reach out to us directly with any specific concerns you may have. We hope to have the opportunity to make things right for you in the future.

Hello Deighan,We sincerely apologize for the less-than-ideal experience you encountered during your stay with us. Your feedback is invaluable to us, and we are actively addressing the issues you have brought to our attention to ensure a more seamless and enjoyable experience for all our guests. We truly hope for the opportunity to welcome you back in the future, where we aim to exceed your expectations with our improved services and facilities.

Dear Kisu,Thank you for this great review. We are glad to hear that you found our staff to be kind and helpful. We wish to welcome you back for another great stay in future.

Dear Kristy,Thank you for taking out time to write this review. We are delighted to know that you found our staff fabulous. We look forward to welcoming you back to the hotel.

Dear Paulette, Thank you for your feedback! We are delighted to hear that our location was convenient for your medical appointment and that you enjoyed the nearby restaurants. We strive to offer competitive prices to ensure our guests receive great value. We hope to welcome you back soon!

Hello Elaine,Thank you for taking out time to write this feedback. We are delighted to hear that you found the upgraded suite to be spacious and comfortable and our staff friendly. We appreciate your feedback regarding the noisy heater in the bedroom. Our sincere apologies for any inconvenience this may have caused during your stay. We will certainly look into this matter to ensure that it is addressed promptly. Your input is invaluable to us as we continually strive to improve the overall experience for our guests. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable experience.