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코스트 선댄스 로지 - 선 피스 여행 후기

3 out of 5
코스트 선댄스 로지 - 선 피스
3160 Creekside Way, Sun Peaks, BC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 823개 이용 후기 중 341개" "
평점 8 - 좋아요. 823개 이용 후기 중 320개" "
평점 6 - 괜찮아요. 823개 이용 후기 중 105개" "
평점 4 - 별로예요. 823개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 823개 이용 후기 중 15개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

sp 님, vancouver

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 좋네요
위치빼곤 다 별로 입니다. 객실 방음이 전혀 안되서 옆방에서 코고는 소리까지 다 들려서 잠을 잘 수가 없었어요. 아이들 동반이라 작은 주방은 용이 했습니다. 스키락커 포함 위치는 정말 편리하지만 호텔객실의 방음은 정말 최악 입니다.

10/10 - 훌륭해요

keith 님, york

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay staff friendly and helpful room was excellent can’t fault it except for the parking which is at a premium not the fault of the hotel
2023년 6월에 1박 숙박함
답변 제공: Robyn - GM 님, 2023년 8월 24일
Thank you for your stay and your review. We are delighted to know our staff made an impact on your visit.

8/10 - 좋아요

Tony

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Really nice location. for the price charged, was expecting better updated upgrade, but location was right by the Sundance Chair
2023년 2월에 3박 숙박함
답변 제공: Shay 님, 2023년 2월 28일
Hi Tony, thank you for taking the time to provide us with your feedback! We are thrilled you enjoyed our location. I have shared your feedback with relevant departments, in regard to updates.

6/10 - 괜찮아요

Cassia

가족 여행
2022년 11월에 2박 숙박함
답변 제공: Robyn - GM 님, 2023년 1월 28일
Thank you for your stay and review, if you have any direct feedback on how we could have improved your stay please be in touch. Regards, Sundance Lodge

4/10 - 별로예요

Sanjeev 님, Abbotsford

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

james

10/10 - 훌륭해요

Ben

2022년 12월에 2박 숙박함
답변 제공: Robyn - GM 님, 2023년 1월 29일
We are thrilled you enjoyed your visit. Our location is awesome, our amenities convenient and our staff are here to make sure you have a wonderful stay in Sun Peaks. Regards, Sundance Lodge

10/10 - 훌륭해요

Bin

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very friendly; room is clean; location is great (walk out the ski storage room and 2 chairlifts are within 50 meters). Will stay here again next time when we visit Sun Peaks.
답변 제공: Robyn - GM 님, 2023년 1월 28일
Thank you so much! We love our location and are glad you did too! We have the best ski in, ski out. Our team look forward to welcoming you back again, Regards, Sundance Lodge

10/10 - 훌륭해요

Shaoting

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Juliane

4/10 - 별로예요

Erin

아이를 동반한 가족 여행
별로예요: 청결 상태
We found bugs in the kitchen and on the beds, which is so disgusting.
답변 제공: Robyn - GM 님, 2023년 1월 29일
We appreciate that you made our team aware of this issue. We were able to successfully identify and remedy this situation. Regards, Sundance Lodge

6/10 - 괜찮아요

Philipe

가족 여행
Needs renovations
This property needed renovations 5 years ago! Damaged walls, worn carpets, outdated bathrooms, etc. The second bed in our room was actually a Murphy bed without sheets or blankets and it was dirty. Some of the staff was friendly.
2022년 12월에 1박 숙박함
답변 제공: Robyn - GM 님, 2023년 1월 29일
I am sorry your stay had these challenges within the room. Many of our guests enjoy the extra space the Murphy bed configuration gives tot he room, but it most certainly should have been found clean and ready to use. We will follow up with our team. Regards, Sundance Lodge.

10/10 - 훌륭해요

Binbin

6/10 - 괜찮아요

Christopher 님, Edmonton

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasn’t very quiet, very loud hallways and I specifically chose a place with a kitchenette but then read a note that to use the kitchenette you must pay another $25 to use it. Parking was full when I arrived but had to park further away which was reasonable. On another note bed was comfortable and shower was hot. Probably won’t come back again but was ok.

10/10 - 훌륭해요

Monika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Delightful stay at this lodge. Rooms are very well equipped with all you need in the kitchen too :)
2022년 11월에 2박 숙박함
답변 제공: ZAHID 님, 2022년 11월 18일
We are glad that you enjoyed your stay here

6/10 - 괜찮아요

Amber

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Phaedra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Shay 님, 2022년 11월 12일
Hi Phaedra, thank you for your review! I am glad you enjoyed your stay with us.

8/10 - 좋아요

heather

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the Germany style of the Village, the room need so updates but overall very sweet
2022년 10월에 1박 숙박함
답변 제공: Robyn - FOM 님, 2022년 10월 17일
Thank you for your visit and your feedback. We love our quaint village, and love our central location. We hope to see you again!

2/10 - 너무 별로예요

Hsien-Le

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Camela

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lll
2022년 10월에 1박 숙박함
답변 제공: Shay 님, 2022년 10월 14일
Hi Camela, Thank you for taking the time to provide us with your feedback. We are thrilled you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Dara-Lanne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs improvement
There was wads of wet paper towel thrown on the ceiling by other guests and cob webs and dust along hard to reach spaces. Shower was dreadful!
2022년 10월에 3박 숙박함
답변 제공: Shay 님, 2022년 10월 14일
Hi Dara-Lanne, Thank you for taking the time to provide us with your feedback. I do apologize that the room was not up to standard. We have front desk agents available 24/7 to assist with anything our guests may require, we would have been happy to give you another room. I have passed along your review to the relevant departments, in order to fix the problems in the room.

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property with exceptional service
2022년 9월에 1박 숙박함
답변 제공: Shay 님, 2022년 10월 7일
Hi Ann, we are so glad you enjoyed your stay with us!

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn't asked for my Coast rewards # so no points for stay. Nice that they allowed a late check in.
2022년 9월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 18일
Hi Larry, I do apologize however, third party bookings do not qualify for coast rewards points. To gain points, the booking must be made direct through Coast Hotels. I am thrilled to hear our 24/7 front desk agent availability was of a benefit to you during your stay!

10/10 - 훌륭해요

Luci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
awesome time. friendly place
2022년 9월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 16일
Hi Luci, Thank you for taking the time to provide us with your feedback. We are glad you enjoyed the area and found our team friendly!

4/10 - 별로예요

Gregory

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Too Little Too Expensive
$196 a night is way too expensive when friends stayed at another local hotel 100 feet away and got a larger and well appointed room , cleaner and comfortable for $160 a night, not happy with the coast Sundance lodge
2022년 9월에 1박 숙박함
답변 제공: Shay 님, 2022년 10월 7일
Hi Gregory, I took a look at your booking and the 196 included the 50 incidentals hold that gets cancelled at check out. If this was not the case, please contact our front desk team.

6/10 - 괜찮아요

Natalie

가족 여행
좋아요: 숙박 시설 상태 및 시설
Okay, nothing special.
2022년 9월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 11일
Thank you for taking the time to give us your feedback!

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great stay & room. On the downside, one of our two queen beds we booked was a pullout queen bed. Should've stated it was a sofa bed.
2022년 9월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 11일
Hi Peter, we are glad to hear you enjoyed your overall experience with us in Sun Peaks! All of our rooms have a unique layout, and in the winter during longer stays, the murphy bed can be a big bonus to those who require a little more living space. I do apologize this was not what you were expecting in your room.

2/10 - 너무 별로예요

Wanetta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t get a room close to the bar loud music until 1:30am NO SLEEP.
2022년 9월에 2박 숙박함
답변 제공: Shay 님, 2022년 9월 4일
Hi Wanetta, apologies that the bar kept you awake. Please always let the front desk team know of any disturbances to your stay, and we will do everything we can to amend the situation.

4/10 - 별로예요

allen

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property desperately need updating and the rooms need painting. The tub didn't drain properly. Stayed for two days and didn't get any house keeping at all. Keys had to be reprogrammed multiple times each day
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 3일
Hi Allen, Thank you for taking the time to provide us with your feedback. Our front desk team are always here to help with any issues that may arise in the rooms, please inform us and we will get our maintenance department on the issue ASAP! For the safety of our team and guests we have limited contact points for our housekeepers. That being said, this should have been relayed to you at check-in, and the option for fresh towels or item replenishments offered as well. Unfortunately, our keys can be a little tricky. Most of the times they get near a phone and that demagnetizes them. We completely understand the frustration with needing to have them reprogrammed and apologies for the inconvenience.

6/10 - 괜찮아요

Theresa

단체 여행
별로예요: 편의 시설/서비스
No parking or air conditioning
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 3일
Hi Theresa, We're sorry to hear the lack of air conditioning had a negative impact on your stay. Parking during Retro Rock Weekend can be a struggle across the whole resort, we hope you enjoyed the shows though!

10/10 - 훌륭해요

Amanda 님, Kamloops

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, friendly staff, room was clean
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 3일
Hi Amanda, thank-you for taking the time to give us your feedback. We are glad to hear that our location, staff and rooms added to the enjoyment to your trip to Sun Peaks!

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The location is great but the hotel is getting worn down. The room was so hot as there is no a/c. There is only 1 elevator which made checking out take a long time. But the most disappointing part is that when we checked in they explained that they won’t be doing housekeeping but just to call down if we need anything. We called in the morning for more towels and nothing arrived by 4:30pm. So we called again and asked but still no towels were delivered by the time we got back to our room.
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 29일
Hi Lisa, Apologies that your towels did not make it to you. That is definitely an error on our part. We hope you enjoyed the Retro weekend, and we hope to see you again!

10/10 - 훌륭해요

Al

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff at front desk
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 9월 4일
Hi Al, We are so glad to hear that our front desk team left a positive lasting impression during your stay! Enjoy the remainder of your travels.

10/10 - 훌륭해요

Irina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very nice, the room is nothing special but renovated and clean, no conditioner though as it is in the mountains. The Sun Peaks village is amazing place! Golf, mountain biking with lifts and lessons for all levels, trails to walk, bike and run, horse back riding.
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 28일
Hi Irina, thank-you for taking the time to provide us with your feedback! It definitely appears you took advantage of all that Sun Peaks has to offer, and we're glad we were a part of your holiday.

8/10 - 좋아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Missed the fact that there was no AC on a very hot day. Everything else was great.
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 27일
Hi Carolyn, we apologize if the lack of AC caused an uncomfortable evening for you. We are glad that you enjoyed the rest of your stay!

4/10 - 별로예요

Dianne

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was very disappointed, at that cost I expected to have A/C. Temperature was around 27 all night with just a fan, for a “resort” with “Resort Costs”?
2022년 8월에 1박 숙박함
답변 제공: Brock 님, 2022년 8월 24일
Hi Dianne,thank you for taking the time to leave a review and feedback. We do try and inform and apologize to guests at check-in about our lack of air conditioning. Unfortunately at this time there is only one hotel with A/C up in Sun Peaks. We do understand it can get quite warm in the rooms, but wee hope you were still able to enjoy your visit to Sun Peaks.

10/10 - 훌륭해요

Alice

2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 27일
Hi Alice, thank-you for taking the time to provide us with your feedback!

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location Lots of restaurants and bars Nice room
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 27일
Hi Robert, Thank-you for taking the time to provide us with your feedback. We are glad to hear you enjoyed the rooms and the surrounding businesses.

4/10 - 별로예요

Laurel

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Ellen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not sleep well without air conditioning. Very small window for air from outside. Place in desperate need of refurbishment.
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 20일
Hi Ellen, I apologize the lack of air conditioning effected your sleep. Thank you for providing us with your feedback.

10/10 - 훌륭해요

chase

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Once you’re done shredding the gnar you can take a disco nap in your room before you get a few more laps in. Cozy beds. Quality service and good parking.
2022년 8월에 1박 숙박함
답변 제공: Brock 님, 2022년 8월 19일
Hi Chase,thank so much for the awesome review. We are very glad to hear you enjoyed your stay, and we hope to see you again.

10/10 - 훌륭해요

Gayle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything you need
We had a little trouble finding the off site parking. Signage could be improved. Everything else was perfect. If we planned better And if we were staying longer I would have bought a few items for the kitchen. Large fridge, stove and even dishwasher
2022년 8월에 1박 숙박함
답변 제공: KAT 님, 2022년 8월 16일
Hi Gayle: We are pleased you enjoyed your stay at The Sundance Lodge. We will direct an inquiry for larger signage to Sun Peaks Resort LTD. Thank you for choosing Coast

6/10 - 괜찮아요

Jason

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
1 star room in a 5 star location
With no a/c the room was uncomfortably hot . Had the fan on and window open . The room was dated and could use a deep clean and a little tlc . Or a remodel . Staff is as polite and friendly
2022년 8월에 2박 숙박함
답변 제공: Brock 님, 2022년 8월 16일
Hi Jason, thank you so much for taking the time to review your stay. We understand how a hot room can negatively impact your stay, and are doing the best we can to mitigate that. Thank you for the kind words about our staff. We appreciate your feedback and we hope you choose to visit us again.

8/10 - 좋아요

Ratna

2022년 8월에 1박 숙박함
답변 제공: Brock 님, 2022년 8월 16일
Thank you for reviewing your stay with us Ratna, we hope to see you again.

4/10 - 별로예요

Lindsey

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
We stayed here for the week and was disappointed that there was no daily cleaning - a week is a long time for no fresh linens. We had to ask for daily coffee, soap, toilet paper etc. lots of loud parties on the Friday night til early in the morning, people smoking on the patio below us and because there is no AC we had to have door open all day so had constant smoke wafting in the room. On the positive, the staff is absolutely lovely and so nice to deal with. That made up for a lot of things. Also location is great as you are right in the village.
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 14일
Hi Lindsey, we are sorry for the disappointment this caused during your stay. We are trying to minimize contact points for our team as well as our guests. This should have been communicated at check-in, apologies if it was not. We are glad that our staff left a lasting positive impression for you!

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was very nice! Place was very clean. The staff were very friendly and helpful. The only thing was that our studio didn't have air conditioning and we stayed during a hot evening. It was quite warm and difficult to sleep, even with the provided fans.
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 14일
Hi Karen, we're glad you enjoyed your stay overall! Apologies for the lack of air conditioning. Thank you for the feedback - Coast Sundance Front Desk Team

10/10 - 훌륭해요

Gurwinder

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is great
2022년 8월에 1박 숙박함
답변 제공: Shay 님, 2022년 8월 13일
Thank you for the review, we are glad you enjoyed your stay!

10/10 - 훌륭해요

ashley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
prime location , amazing staff members , cozy sleep but the no ac and LOUD fan was 0 fun as well as not as clean as one would hope but it is a very weird built room and i know they don’t have a lot of staff atm so makes sense
2022년 8월에 1박 숙박함
답변 제공: Brock 님, 2022년 8월 9일
Hi Ashley, thank you so much for the positive review and feedback. We really appreciate your understanding, and hope to see you again.

10/10 - 훌륭해요

kevin

2022년 8월에 1박 숙박함
답변 제공: Brock 님, 2022년 8월 8일
Hi Kevin, thank you so much for the great review. We hope you come visit again.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함