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쉐라톤 바쿠 에어포트 여행 후기

5 out of 5
쉐라톤 바쿠 에어포트
Heydar Aliyev Intl Airport, Baku

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 88개 이용 후기 중 50개" "
평점 8 - 좋아요. 88개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 88개 이용 후기 중 6개" "
평점 4 - 별로예요. 88개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 88개 이용 후기 중 1개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 도보도 가능
바쿠 공항에서 도보도 가눙하고 개인적으로 출도착 셔틀 이용할 수 있습니다 직원도 매우친절합니다
2018년 6월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 8월 31일
Dear Guest, Thank you so much for sharing your review regarding your stay at Sheraton Baku! We will be always more than happy to welcome you back amongst us all at our hotel! We will look forward to the pleasure of welcoming you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Natalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Havaalanındaki güzel otel
Havaalanında kalmak isteyenler için çok uygun bir otel.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for one night before or after flights
One night stay before an early morning departure. Nice property, lives up to the expectation of a Sheraton property. Good food choices, clean comfortable rooms, helpful staff. Not near downtown Baku, so for an extended stay I would recommend going closer to town.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Jacob Sund

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been to about 100 countries and have never stayed in any hotel any better than this one especially when considering the cost Also, One of their tour guys did an excellent job In fact this is the first time I have ever commented on my stay at a hotel. Great job guys
2019년 10월에 1박 숙박함
답변 제공: Narmin Sultanli 님, 2019년 11월 28일
Dear Guest, Thank you very much for taking time and evaluating our survey regarding your stay in the Sheraton Baku Airport Hotel! It is huge pleasure for us to see that you loved the service that we have provided for you. Your feedback will be shared with team members and with the higher management. We will be at your service whenever your travel plans will bring you back to our property! Best Regards, Narmin Sultanli Assistant Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 9월 30일
Dear Guest, Thank you very much for sharing your experience during your recent stay at Sheraton Baku! We are always curious about opinion of the guest related to services and facilities! Our associates will always remain at your entire disposal, whenever your travel plans will bring you back to our property! Looking forward to the pleasure of welcoming you back amongst us all at our community! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

Mubark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 8월 26일
Dear Mubark, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are always curious about opinion of our guest related to services and facilities! Our associates will always stay at your disposal, whenever your travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

bander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 8월 26일
Dear Guest, Thank you so much for taking time and sharing your feedback regarding your recent stay at Sheraton Baku! It is a real pleasure for the whole team to make sure that your accommodation is smooth and comfortable here! Your feedback is the most effective way to improve the service at the hotel! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

Wojciech

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Polecam jako hotel typowo pod podróż samolotem
2019년 7월에 2박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 8월 12일
Dear Wojciech, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to hear that you liked our hotel in general terms! Our associates will always remain at your entire disposal, whenever your travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Albeshri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a quiet place and friendly staff I like everything
2019년 8월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 8월 7일
Dear Albeshri, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to hear that you had a pretty nice stay at our hotel during your visit in Baku! Our associates will remain at your entire disposal, whenever your travel plans will bring you back to our hotel. We look forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

HITOSHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
居心地がいいので早朝にチェックアウトするのがもったいない感じ。 コーヒー・テイーサービス、電気ポットあり。 空港ターミナルからほぼ1km、シャトルは定時運行してなくて依頼に応じて随時。 周辺は明るいので深夜でも空港ターミナルまで歩くのは何ら問題ない。 空港ターミナルにはファーストフード店しかない。
2019년 7월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 8월 5일
Dear Hitoshi, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are always curious about opinion of the guest related to services and facilities! I would ensure you that our shuttle bus available for 24 hours and we run them during night time as well. Our associates will always be at your disposal, whenever your travel plans will bring you back to our hotel! It is a real pleasure for all of us to deliver you an outstanding service! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

4/10 - 별로예요

Rashid

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old and dated
Dated and in need of a renovation
2019년 6월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 6월 18일
Dear Guest, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We apologize for all the inconveniences you had to experience during your recent visit. All your concerns are taken into consideration and will be followed up accordingly, as we plan to make renovation works in rooms. I hope that remains an isolated case in our business relationship and our associates will always remain at your entire disposal, whenever your travel plans bring you back to our property! Looking forward to the pleasure of welcoming you back amongst us all at Sheraton Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Sevket Arda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tavsiye olunur.
Özellikle yatakları çok rahat, odalarda ücretsiz su ve çay, kahve mevcut. Personel çok iyi. Ücretsiz internet çok hızlı. Memnun kaldım.
2019년 6월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 6월 18일
Dear Sevket, Thank you very much for your positive feedback regarding your recent stay at Sheraton Baku! We are so delighted to hear that you liked our hotel's facilities and services! It is a real pleasure for all of us to serve at the hotel during your stay! Our associates will always stay entirely at your disposal, whenever your business plans will bring you back to Baku! Looking forward to the pleasure of seeing you again at our hotel! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Sevket Arda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tavsiye olunur
Yataklar çok rahat, otel havalimanına yurume mesafesinde beğendim.
2019년 6월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 6월 12일
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at Sheraton Baku! We are delighted to hear that you had a great stay at our hotel! It is a real pleasure for our team to make your stay memorable! Our associates will remain at your entire disposal, whenever your travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Çok iyi
Otel konumu, Bakü Expo Center a free shuttle, Oda servisi... Hepsi çok iyiydi.
2019년 5월에 2박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 6월 12일
Dear Guest, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to hear that you had a great stay at our hotel! It is a real pleasure for our team to make your stay memorable! Our associates will remain at your entire disposal, whenever your travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

6/10 - 괜찮아요

yujun

별로예요: 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 5월 17일
Dear Yuyun, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are always curious about opinion of the guest related to services and facilities! I would appreciate if you could leave some comments about your stay, so we can know what we need to improve, as your feedback is the most effective way to do it. As they say, there is nothing we can do with the past, but we will always be more than happy to welcome you back amongst us all! Sincerely, Rasul Jamalov Front Office Manager

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy access to airport
The hotel was great. Staff was very friendly and helpful. Shuttle to the airport (across parking lot) was free and quick. Our two biggest problems were that room service was unable to accept our credit card requiring us to pay cash and we were unable to adjust the temperature in the room which was too hot for our taste.
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good. Shuttle service first class from the airport and very welcome after a delayed flight.
2019년 4월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 4월 25일
Dear Guest, Thank you very much for sharing sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to hear that you liked the services at our hotel and our associates will remain entirely at your disposal, whenever you decide to come back to our hotel again! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

MOHAMMED

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 4월 26일
Dear Mohammed, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are always curious about opinion of the guest related to services and facilities.Our associates will always remain at our disposal,whenever your travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms very nice and clean, friendly staff. Swimming pool and sauna area had poor hygiene.
2019년 2월에 1박 숙박함
답변 제공: Leyla 님, 2019년 3월 5일
Thank you for the feedback.

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Leyla 님, 2019년 3월 5일
Thank you for the feedback

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2019년 1월 9일
Dear Guest, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to hear that you liked our hotel's facilities and services! We will be always more than happy to welcome you back amongst us all at our hotel! Looking forward to the pleasure of welcoming you back amongst us all at Sheraton Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The employees were great, the driver was never late, everything went well!
2018년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 11월 2일
Dear Guest, Thank you very much for your positive review left on official page of Expedia regarding your recent visit at Sheraton Baku Airport Hotel! We are delighted to hear that you had a great stay and our staff members will always remain entirely at your disposal,wheneve you decide to come back to our property! Looking forward to the pleasure of welcoming you back amongst us all at Sheraton Baku in close future again! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 11월 2일
Dear Guest, Thank you very much for your positive feedback left on official page of Expedia regarding your recent visit at Sheraton Baku Airport Hotel! We are delighted to hear that you had a great stay and our associates will always remain entirely at your disposal,wheneve you decide to come back to our property! Looking forward to the pleasure of welcoming you back amongst us all at Sheraton Baku in close future again! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 4박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 10월 27일
Dear Guest, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to know that you had a great stay and our staff made positive impression on you! We will always be more than happy to welcome you back amongst us all at Sheraton Baku Airport Hotel, whenever your travel plans will bring you back to Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
تجربه رائقه
الفندق من اروع ما يكون بدون مجامله لكن عسى تحصل حجز
2018년 10월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 11월 2일
Dear Guest, Thank you so much for such a positive feedback given to our hotel during your recent stay with us! We are delighted to hear that you liked the hotel and all the services that have been provided to you during the stay! Our staff will always remain entirely at your disposal and will always be more than happy to take care of your requests whenever you decide to come back to Baku! Looking forward to the pleasure of welcoming you back amongst us all at Sheraton Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 4박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 10월 27일
Thank you very much for sharing your positive score regarding your recent stay at Sheraton Baku! We are delighted to know that you had a great stay and our staff made feel you like home! We will always be more than happy to welcome you back amongst us all at Sheraton Baku Airport Hotel, whenever your travel plans will bring you back to Baku! Best Regards, Rasul Jamalov Front Office Manager

6/10 - 괜찮아요

Guido

좋아요: 청결 상태, 객실의 편안함
WiFi down
Just few hours before my night flight: all okay except that the wifi was down and it had to work. For me that was a problem. For the rest the hotel looks fine and with an excellent shuttle service for the terminal
2018년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 10월 3일
Dear Guest, Thank you very much for taking time and leaving your feedback regarding your recent stay at Sheraton Baku! I realize that we failed your expectation on that particular stay and we will use that case for future guest interactions in order to avoid such kind of negative experience in future. As they say, there is nothing we can do with the past, but we will be more than happy to welcome you back amongst us all at our hotel! Looking forward to the pleasure of welcoming you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Bulent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 10월 3일
Dear Guest, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to know that you liked out hotel's services and facilities! We will be more than happy to welcome you back amongst us all at our hotel, whenever your travel plans will bring you back to Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Aida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minute booking
Basically at the airport, any closer and it would be in it. Staff were exemplary, property clean and comfortable, I plan on returning for my next visit to Baku.
2018년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 10월 3일
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at Sheraton Baku! We are delighted to hear that you had a great stay at our property! Our staff will always remain at your entire disposal, whenever you decide to come back to our hotel! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

Edvins

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convinient
Good stay
2018년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 10월 3일
Dear Guest, Thank you very much for sharing your score regarding your recent stay at Sheraton Baku! We are so curious about your opinion related to the guest services and facilities! Our staff will always be more than happy to take care of your requests, whenever you stay at our hotel! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Taylor 님, Houston, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PERFECT airport hotel
I had a 5am departure out of Baku and this hotel was perfectly located for the early morning. Beautiful lobby, friendly staff, clean comfortable room, and fast free wifi -I couldn't ask for more! (Minor point, but if mobility is an issue, I'd note that the step into the shower was much higher than I'm used to.) I would definitely stay here again as a transit hotel for a super early/late arrival/ departure. The access to the airport couldn't be better, but expect 20 minutes drive to downtown. The best part was the shuttle driver was available on demand at a moment's notice.
2018년 8월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 8월 31일
Dear Guest, Thank you very much for such a positive review left regarding your stay at Sheraton Baku! We are delighted to hear that you had a great stay and enjoyed the hotel's services! It is our pleasure to serve you here anytime you decide to come back to Baku! Looking forward to the pleasure of welcoming you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 8월 31일
Dear Guest, Thank you very much for sharing your feedback regarding your stay at Sheraton Baku! We are so grateful for the score and looking forward to the pleasure of welcoming you back at our hotel in close future again! Best Regards, Rasul Jamalov Front Office Manager

6/10 - 괜찮아요

Hendrik 님, Nieuwerkerk aan den IJssel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Goed hotel, zeer dicht bij het vliegveld.
Het is een goed hotel, ideaal om snel bij de luchthaven te kunnen zijn. De kamers zijn goed geluidsgeïsoleerd. De bediening is zeer attent en beleefd. Vanaf dit hotel ben je in 15 min. in het centrum van Baku.
2018년 5월에 6박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 5월 22일
Dear Guest, Thank you very much for sharing your review regarding your stay at Sheraton Baku! We appreciate your valued feedback and we will do our best in order to take corrective measures, so we can improve all missing points. Once again, let me thank you for all your remarks, as your opinion is the best way for us to improve the property! As they say, there is nothing to be done with the past, but we will be more than happy to welcome you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel está muy cerca del aereopuerto y cuentan con transporté gratuito, el personal es muy amable, y dispuesto a ayudarte. Las instalaciones en general muy buenas. La habitación cómoda y bonita.
2018년 4월에 3박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 5월 22일
Dear Guest, Thank you very much for such a positive comments regarding your recent stay at Sheraton Baku! We will always be more than happy to take care of your needs and requests! Once again, let me express my gratefulness for positive review. We will look forward to the pleasure of welcoming you back amongst us all at Sheraton Baku! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

John 님, Mississauga Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet
I was at the Formula 1 race in Baku. I stayed here because I thought that it would too noisy downtown. It was a great decision because the hotel is nice and quiet and has easy access to the Airport. The staff was quite helpful and the morning breakfast is very good.
2018년 4월에 4박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 5월 7일
Dear Guest, Thank you very much for taking time and sharing your feedback in regards to your recent stay at Sheraton Baku! We are delighted to hear that you liked the hotel and staff attitude to work, so we were able to meet you expectation! Our team will always be entirely at your disposal, whenever you travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight at Airport Hotel
We used the hotel to stay in before an early morning flight. The beds were outstanding, the service was outstanding. We did not eat any meals there as our schedule would not allow the time. The next time we would come to Baku, we would stay here again.
답변 제공: Rasul Jamalov 님, 2018년 5월 3일
Dear Guest, Thank you very much for sharing your fantastic review on Expedia in regards to your recent stay at Sheraton Baku! We are delighted to hear that you had a great stay and willing to stay at our hotel again! It's a real pleasure to realize that our guest enjoys the stay, as we work for your convenience here! Our team will always be glad to see you at our hotel and serve you with great pleasure! We will look forward to the pleasure of seeing again at our hotel, whenever your travel plans will bring you back to Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable & quiet hotel. Friendly staff
Comfortable and quiet hotel near the airport with a free shuttle service. Friendly and helpful staff. Great place to spend the first or last day of your stay in Azerbaijan, especially when you arrive or depart at a very early hour. Only ... I wished the swimming pool would be open during Novruz...
답변 제공: Rasul Jamalov 님, 2018년 4월 23일
Dear Guest, Thank you very much for sharing your positive review regarding your recent stay at Sheraton Baku Airport Hotel! We are delighted to know that you liked our hotel and all services that been provided to you during your stay! Our staff will always be more than happy to take care of your requests in order to make your stay comfortable, so you can feel like home! Once again, let me thank you for positive review and we will look forward to the pleasure of welcoming you back here amongst us all at Sheraton Baku! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Katariina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pidennetyn viikonlopun aloitus
Yövyimme yhden yön Sheratonissa, kun lentomme Bakuun saapui aamuyöstä. Hotelli on heti lentokentän vieressä, joten sijainti oli mitä parhain tähän tarkoitukseen, että pääsi vain nopeasti nukkumaan ja sai seuraavana päivänä herätä virkeänä. Huone oli hiljainen ja sänky mukava, joten hyvät yöunet oli taattu. Huoneen ilmastointi oli myös todella tehokas, joten huone tuskin on kuuma kesähelteilläkään. Uima-allasta ja muita mukavuuksia emme ehtineet testaamaan, mutta hotelli kyllä vaikutti kaikin puolin tasokkaalta. Kävelymatkan päässä lentokentästä (tosin hotellilla on myös ilmainen kuljetuspalvelu) ja lentokentältä saa helposti bussin tai taksin keskustaan.
답변 제공: Rasul Jamalov 님, 2018년 4월 16일
Dear Guest, Thank you so much for your positive score in regards to your recent stay at Sheraton Baku! We are really delighted to realize that our guest is happy to stay at our hotel and attention is given to every slight detail! Our staff members will always be more than happy to take care of your requests as your patronage is highly appreciated at our hotel! Looking forward to the pleasure of welcoming you back amongst us all at our property in close future! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing, A++++!
This hotel is beautiful, comfortable and had extremely good food, both the breakfast buffet as well as the Beef Wellington in the dinner restaurant. The staff know English, and the free shuttle to and from the airport is a bonus. The rooms are nicely appointed and fairly large. It’s located about 3 minutes from the airport, so you just ask at the “i” information booth (upon arrival) for the Sheraton shuttle, and it’s there within 4 minutes. We couldn’t be happier with our stay.
답변 제공: Rasul Jamalov 님, 2018년 4월 4일
Dear Guest, Thank you very much for your fantastic feedback in regards to your recent stay at Sheraton Baku Airport Hotel! We are delighted to hear that you had a great stay with us and we could met your expectation in terms of service. It's our pleasure to provide you with best service and deliver all benefits! We will be more than happy to welcome you back amongst us all, whenever your business plans will bring you back to Baku! Looking forward to the pleasure of seeing you here again! Best Regards, Rasul Jamalov Front Office Manager

8/10 - 좋아요

Lily 님, New York City

좋아요: 청결 상태, 직원 및 서비스
Pro: Less than 10 minutes walk from airport to hotel, it also offer free airport shuttle. Dinner was tasty and price was reasonable, I spent less than $20 for my meal. Con: The property is very clean with nice lobby, but the rooms need update.
2018년 3월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 4월 4일
Dear Guest, Thank you very much sharing your valued feedback in regards to your recent stay at Sheraton Baku! We are so curious to have your opinion about the service at our hotel and all your concerns are taken into consideation, so we might have the possibility to deliver even much better service to you! Your patronage to our hotel is highly appreciated! Looking forward to the pleasure of seeing you here at Sheraton Baku again in close future! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Sergey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 4월 11일
Уважаемый Сергей, Спасибо, что поделились вашими впечатлениями об отеле на нашем гостевом портале. Для нас огромное удовольствие слышать, что вам понравилось в отеле Шератон Баку Аэропорт. Наши сотрудники сделают все возможное, чтобы и в будущем обеспечивать вам теплый прием, высококлассное обслуживание и знаменитый индивидуальный подход Шератон. С нетерпением ждем, чтобы увидеть вас снова в нашем отеле и превзойти все ваши ожидания. С Уважением, Расул Джамалов Фронт Офис Менеджер

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Greatt
Awesome hotel within the airport property
2018년 2월에 6박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 2월 25일
Dear Guest, Thank you very much for sharing your valued feedback in regards to your recent stay at Sheraton Baku Airport Hotel! We are delighted to hear that you had a great stay with us! Our team is always going to be at your entire disposal! It's a real pleasure for us to serve you at our property! Once again, thank you very much for sharing your review and we will always be more than happy to welcome you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

10/10 - 훌륭해요

Rahman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overnight stay.
Great location next to the airport excellent service & comfort.love the free shuttle to & from the airport.
2017년 12월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 1월 18일
Dear Rahman, Thank you very much for your feedback in regards to your recent stay at Sheraton Baku Airport Hotel! We would like to thank you for nice score and review left on Expedia's page about your visit in our hotel! We are delighted to hear that you had a great stay and we could met your expectation! Our team is always at your disposal and we will always be more than happy to welcome you back at our hotel! Looking forward to the pleasure of seeing again at our hotel! Best Regards, Rasul Jamalov Front Office Manager

6/10 - 괜찮아요

Okami

2018년 1월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2018년 1월 18일
Dear Guest, Thank you very much for sharing your feedback in regards to your recent stay at Sheraton Baku! Your comments would be highly appreciated for future in order to understand your concerns, otherwise we cannot fathom what definitely we need to improve, as you just rated the hotel with no comments! Once again, i would like to thank you for everything and we we will be more than happy to welcome you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager

4/10 - 별로예요

robert 님, baku

좋아요: 객실의 편안함
No breakfast in room price and no wifi in room price ...barman charged wrong price for bill on card and had to be refunded which takes 3/4 days.
2017년 9월에 1박 숙박함
답변 제공: Rasul Jamalov 님, 2017년 9월 6일
Dear Robert, Thank you very much for taking time and sharing your feedback in regards to your stay at Sheraton Baku Airport Hotel! On behalf of our team, I apologize for any inconveniences you had to experience during your stay with us! Concerning breakfast that was not included into room charge, i would notice that we have also rates that includes breakfast as well, but upon making you booking you have chosen rate that did not include the breakfast. Internet was also subject to charge, as you made a booking through third party channel. The thing related to double charge of your credit card will be taken into consideration and will be used as a training tool for future guest interactions. Once again, we apologize for all the trouble you have experienced during your stay with us. As they say, there is nothing to be done with the past, but we will be more than happy to welcome you back amongst us all at our hotel! Best Regards, Rasul Jamalov Front Office Manager