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퀄리티 인 & 스위트 레스브리지 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 레스브리지
4070 2nd Avenue South, Lethbridge, AB

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 577개 이용 후기 중 231개" "
평점 8 - 좋아요. 577개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 577개 이용 후기 중 65개" "
평점 4 - 별로예요. 577개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 577개 이용 후기 중 17개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Pat

Access to amenities
2024년 5월에 2박 숙박함
답변 제공: sam 님, 2024년 5월 10일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon!!!

8/10 - 좋아요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good accommodations
2024년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 5일
This review made our day! We hope to see you again soon!!!

10/10 - 훌륭해요

Belal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best customer service
2024년 5월에 1박 숙박함
답변 제공: Sue 님, 2024년 5월 3일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon!!!Sue

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get to
2024년 4월에 1박 숙박함
답변 제공: Sue 님, 2024년 4월 13일
We’re so glad you had a good experience. We hope to see you again soon!

6/10 - 괜찮아요

Daria 님, Red Deer

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good hotel but expected more from the pool. Way to deep for little kids
2024년 3월에 1박 숙박함
답변 제공: sam 님, 2024년 3월 18일
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for honest feedback and truly use all information to help us improve.

10/10 - 훌륭해요

Guyaume

2024년 3월에 1박 숙박함
답변 제공: SAM 님, 2024년 3월 11일
This review made our day! We hope to see you again soon!!!

10/10 - 훌륭해요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: SAM 님, 2024년 1월 22일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon!!!

6/10 - 괜찮아요

Donnie

가족 여행
좋아요: 편의 시설/서비스
Staying in a winter cold snap property has only couple plug ins block heaters
2024년 1월에 2박 숙박함
답변 제공: sam 님, 2024년 1월 15일
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for honest feedback and truly use all information to help us improve.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: sam 님, 2024년 1월 15일
Thank you so much for taking the time to leave us this amazing review. We hope to see you again soon!!!

8/10 - 좋아요

Tina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: sam 님, 2023년 12월 6일
We're happy you had a pleasant time with us!Thanks for your trust, we're thankful for amazing customers like you.We hope to see you again soon!

6/10 - 괜찮아요

Mike

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Really loud. Not sure why sound carried so much (maybe just our room location) but you could hear everything. I could hear the TV program from both adjoining rooms as well as conversations in the lobby. The room was fine staff was friendly. It was just a very difficult sleep as it was incredibly loud.
2023년 12월에 1박 숙박함
답변 제공: sam 님, 2023년 12월 6일
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for honest feedback and truly use all information to help us improve.

8/10 - 좋아요

Valerie

아이를 동반한 가족 여행, 가족 여행
Friendly staff, clean room
2023년 12월에 1박 숙박함
답변 제공: sam 님, 2023년 12월 6일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon!!!

8/10 - 좋아요

Maureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly staff
2023년 12월에 2박 숙박함
답변 제공: sam 님, 2023년 12월 6일
We’re so glad you had a good experience. We hope to see you again soon!

10/10 - 훌륭해요

Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 11월에 2박 숙박함
답변 제공: sam 님, 2023년 12월 6일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

8/10 - 좋아요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is convenient for when i visit
2023년 11월에 1박 숙박함
답변 제공: sam 님, 2023년 11월 20일
We’re so glad you had a good experience. We hope to see you again soon!

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The receptionist at check in was very nice and informative. The bed was very comfortable and the room was clean. Great location and we will definitely stay there again.
2023년 11월에 1박 숙박함
답변 제공: sam 님, 2023년 11월 20일
We're happy you had a pleasant time with us!Thanks for your trust, we're thankful for amazing customers like you.We hope to see you again soon!

6/10 - 괜찮아요

Lorie

좋아요: 청결 상태, 직원 및 서비스
On again a team was in the building. Playing hockey up and down the stairs they were laughing but were very loud and you couldn't use the stairs.
2023년 11월에 1박 숙박함
답변 제공: sam 님, 2023년 11월 20일
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for honest feedback and truly use all information to help us improve.

8/10 - 좋아요

KEITH 님, Airdrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice ,except it sounded like a truck stop with all the outside traffic
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 2일
Thank you for taking the time to give us a review. We enjoyed hosting you and hope to see you again soon!

8/10 - 좋아요

Susan

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service excellence.
2023년 10월에 1박 숙박함
답변 제공: sam 님, 2023년 10월 9일
We’re so glad you had a good experience. We hope to see you again soon!

10/10 - 훌륭해요

Krista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Sue 님, 2023년 10월 6일
Thank you for your great review. See you soon.

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was extremely friendly, very warm and inviting. The room was very clean and quiet. The only complaint I have is the mattress was very uncomfortable to the point that it hurt to lay on it, I had to put the extra blankets that were in the room on the mattress to make it bearable to sleep on. The bed’s definitely need new mattresses. The reason I won’t stay there again is because of the mattress, other than that I would definitely recommend this hotel.
2023년 10월에 1박 숙박함
답변 제공: Nancy 님, 2023년 10월 17일
Thank you so much for taking the time to give us a review. We have 2 types of mattresses in the hotel. Hotel firm, and Hotel medium. We are sorry you were uncomfortable, if you would have called down to the desk we could have provided you with extra mattress pads or if one is available, we could put a foam relief on your bed. We always want you to be comfortable with us.

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay. Friendly staff!
2023년 10월에 1박 숙박함
답변 제공: Nancy 님, 2023년 10월 4일
Thank you so much for your kind review. We truly enjoyed hosting you and hope to see you again soon!

8/10 - 좋아요

Tammi

가족 여행
Parking and parking lot were clean.
2023년 10월에 1박 숙박함
답변 제공: SAM 님, 2023년 11월 2일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon!!!

4/10 - 별로예요

Nicolas

2023년 9월에 1박 숙박함
답변 제공: Nancy 님, 2023년 10월 17일
Thank you for taking the time to give us a review. If you need to contact the hotel with your concerns, we would be very open to receiving more information.

10/10 - 훌륭해요

Sharon 님, Hillcrest Mines

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our choice of hotels to stay at when in Lethbridge.
2023년 9월에 1박 숙박함
답변 제공: sam 님, 2023년 9월 25일
We’re so glad you had a good experience. We hope to see you again soon!

10/10 - 훌륭해요

Maria Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesomeness
2023년 9월에 1박 숙박함
답변 제공: SAM 님, 2023년 9월 18일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2023년 9월에 1박 숙박함
답변 제공: SAM 님, 2023년 9월 18일
We’re so glad you had a good experience. We hope to see you again soon!

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were excellent at this hotel. Very friendly and accommodating with our requests. Greeting hotel guests in the morning at the breakfast and offering to assist in making waffles or checking on food items making sure that there was always hot food available. Front desk clerk was friendly at check in and advised us of a problem with the hot water when we arrived. The issue was quickly resolved within an hour.
2023년 9월에 2박 숙박함
답변 제공: SAM 님, 2023년 9월 7일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

2/10 - 너무 별로예요

Sylvia

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the quality Inn & Suites for one night on Sept 2 to the 3rd. The Air Condition in the room was not working. The morning of Sept 3rd, the hot water tank was not working in the whole hotel and was forced to shower cold water for church. My whole family of 8 had a terrible experience, and you think they could have offered some type of a discount due to this but nothing was done. we paid $169 per night and it was definitely not worth the money. Will not recommend this place.
2023년 9월에 1박 숙박함
답변 제공: Nancy 님, 2023년 9월 5일
We are so sorry this was your experience. We can not find your reservation to look up the details as you have not provided us enough information. Unfortunately, when you book with a 3rd party booking site, our ability at the hotel to offer compensation is limited. We often do not even know what you pay for a room.

6/10 - 괜찮아요

Frank

좋아요: 청결 상태
No hot water in the morning so very uncomfortable shower. The breakfast lounge is very small for the size of the hotel - they maybe had 6 tables. Had to take our breakfast back to the room. will not be staying here again.
2023년 9월에 1박 숙박함
답변 제공: sam 님, 2023년 9월 5일
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for honest feedback and truly use all information to help us improve.

2/10 - 너무 별로예요

Jan

2023년 9월에 1박 숙박함
답변 제공: Sam 님, 2023년 9월 4일
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for honest feedback and truly use all information to help us improve. Hope you come again so that we can make a better impression

10/10 - 훌륭해요

Eric

2023년 9월에 1박 숙박함
답변 제공: sam 님, 2023년 9월 25일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you .We hope to see you again soon

8/10 - 좋아요

JIM 님, COLEMAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: SAM 님, 2023년 8월 28일
Thank you so much for taking the time to leave us this amazing review. We hope to see you again soon!!!

8/10 - 좋아요

James

2023년 8월에 2박 숙박함
답변 제공: SAM 님, 2023년 9월 18일
Thank you so much for taking the time to leave us this amazing review. We hope to see you again soon!!!

10/10 - 훌륭해요

KARLA

2023년 8월에 2박 숙박함
답변 제공: SUE 님, 2023년 8월 21일
It was a pleasure hosting you [and your family]. I really appreciate you taking the time to share your feedback. We hope to see you again soon!!!

10/10 - 훌륭해요

Sharon 님, Hillcrest Mines

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk clerk was awesome! Room was clean and comfortable. Will stay here again.
2023년 8월에 1박 숙박함
답변 제공: SUE 님, 2023년 8월 21일
It was a pleasure hosting you [and your family]. I really appreciate you taking the time to share your feedback. We hope to see you again soon!!!

8/10 - 좋아요

Heather

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite employees:)
2023년 8월에 1박 숙박함
답변 제공: sam 님, 2023년 8월 16일
We’re so glad you had a good experience. We hope to see you again soon!

8/10 - 좋아요

Casie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint was the water slide was down while we were there. Everyone was so friendly and helpful.
2023년 8월에 1박 숙박함
답변 제공: SAM 님, 2023년 8월 11일
We’re so glad you had a good experience. We hope to see you again soon!

8/10 - 좋아요

Beatrice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in quick, comfortable beds/pillows, hot breakfast cereal & yogurt, pool and hot tub. Waterslide not in operation. Nice staff.
2023년 8월에 2박 숙박함
답변 제공: Nancy - GM 님, 2023년 8월 8일
Thank you so much for your kind review. We truly enjoyed hosting you and hope to see you again soon.

6/10 - 괜찮아요

Vipin

별로예요: 편의 시설/서비스
noisy
2023년 8월에 2박 숙박함
답변 제공: Nancy 님, 2023년 9월 2일
Thank you so much for taking the time to give us a review. We hope to see you again soon to make a better impression.

8/10 - 좋아요

Casie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everyone was very nice and was clean. The water slide was broken which was a bummer.
2023년 8월에 1박 숙박함
답변 제공: SAM 님, 2023년 8월 7일
Thank you so much for taking the time to leave us this amazing review. Sorry about the waterslide being out of order, We hope to see you again soon!!!

10/10 - 훌륭해요

Leanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff who were all so helpful and great to talk to.
2023년 7월에 2박 숙박함
답변 제공: SAM 님, 2023년 8월 1일
Thank you so much for taking the time to leave us this amazing review. We hope to see you again soon!!!

2/10 - 너무 별로예요

Dallas 님, Calgary

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
We checked in on Friday and then went to visit some friends. We were so tired when we got back that we dint notice that there was blood on the pillows and sheets where I was sleeping. We then let the front desk know that the sheets were bloody and they tried to say it was me. I wasn't bleeding from anywhere. We asked them to change all of the bedding. We were out again on Saturday and then when we got back, the sheets were not changed and the bedding was just as we left it. I went to the front desk and the lady there was trying to make it seem like it was our fault for booking on Expedia rather than through them. We got in to a bit of an argument before she put us in another room. We have been staying there for about 10 years now along with some of our friends. After this, we will never stay there again and neither will our friends
2023년 7월에 2박 숙박함
답변 제공: Nancy GM 님, 2023년 8월 8일
Thank you for your many reviews. We did our best to address the situation and your concerns.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an easy place to get to and quite a nice hotel. Night staff guy was superb.
2023년 7월에 1박 숙박함
답변 제공: sam 님, 2023년 7월 19일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

10/10 - 훌륭해요

Melanie

2023년 7월에 1박 숙박함
답변 제공: sam 님, 2023년 8월 7일
Thank you so much for taking the time to leave us this amazing review. We hope to see you again soon!!!

10/10 - 훌륭해요

Norm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: sam 님, 2023년 7월 19일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

10/10 - 훌륭해요

Jordan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were extremely welcoming and friendly. The breakfast was amazing and had so many options. The hotel and rooms were clean and tidy.
2023년 7월에 1박 숙박함
답변 제공: sam 님, 2023년 7월 11일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to see you again soon!!!

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: sam 님, 2023년 7월 11일
This review made our day! We hope to see you again soon!!!

10/10 - 훌륭해요

Marty

2023년 7월에 1박 숙박함
답변 제공: Sue 님, 2023년 7월 5일
We're happy you had a pleasant time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
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2023년 7월에 1박 숙박함