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Reviews of Days Inn & Suites by Wyndham Kanab

2 out of 5
Days Inn & Suites by Wyndham Kanab
296 W 100 N, Kanab, UT

Reviews

6.8
Rating 10 - Excellent. 236 out of 1004 reviews" "
Rating 8 - Good. 282 out of 1004 reviews" "
Rating 6 - Okay. 191 out of 1004 reviews" "
Rating 4 - Poor. 178 out of 1004 reviews" "
Rating 2 - Terrible. 117 out of 1004 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Traveled with partner
Disliked: Cleanliness
The bathroom was in need of some TLC. The door key system wasn't working properly.
Stayed 1 night in May 2024

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, staff & service
The eggs and sausage didn't taste real. The second day I had cereal and yogurt that was just fine.
Stayed 2 nights in May 2024
Response from General Manager on May 20, 2024
we appriciatate your stay with us . We will definately take care of issues you have mentioned .

2/10 Terrible

Pamela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, poor plumbing-cold shower, old worn uncomfortable beds, no housekeeping unless you ask maybe. DO NOT RECOMMEND THIS HOTEL….terrible experience and website fotos very deceptive.
Stayed 3 nights in May 2024
Response from General Manager on May 20, 2024
We are very sorry for your experience . we are new Management & we will definately make this place better . we truly apologize

4/10 Poor

Spencer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 20, 2024
Thank you .

10/10 Excellent

Sharon

Liked: Amenities
Prompt courteous check in and given room of choice. Good location, easy to find & ample parking. Roomy handicapped room. Cable TV, internet. Small, clean pool to cool off. Clean room, comfy bed. Great value one hour from Bryce.
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
We appreciate your stay with us. Thank you .

4/10 Poor

Sandie

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
ok

6/10 Okay

Douglas

Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
ok

10/10 Excellent

MYRIAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicevhotel
Stayed 4 nights in May 2024
Response from General Manager on May 13, 2024
Thank you

6/10 Okay

Sylvia, san jose

Traveled with partner
Oh boy, the toilet bowl hasn’t been cleaned for ages maybe. It’s probably “the water is clean, oh it’s clean”. It’s black surrounding the water. The sheets and pillows and pillow case smell. I have to use the towels to cover one pillow and put away the other two . The breakfast ? Coffee and some others were always running out and front desk needs to be called. The next day, they don’t have to eggs. Probably this is a small business so I give 4 to the effort of the owner in meeting our needs. He’s probably saving some $$$
Stayed 3 nights in Apr 2024
Response from General Manager on May 13, 2024
We do apologize for your poor experience new management has took over & will try our best to have all customers better experience .

4/10 Poor

Panayiota

Traveled with partner
Disliked: Property conditions & facilities
Bath tub was not draining. You stepping in not clean water????
Stayed 1 night in Apr 2024
Response from General Manager on May 20, 2024
We are very soory for your experience .

2/10 Terrible

Adrianna

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Had a need to reschedule my trip by one day due to unforseen inclement weather making safe travel impossible. The hotel was unwilling to work out any kind of deal or waiver of any kind even tho I was only a few hours past the 24hr mark and was not wanting to cancel but just postpone by one day. I still had plans to stay at the hotel, I only needed to reschedule so I could actually arrive safely with my 4 small children. Their unwillingness to work out any kind of deal and making me pay two full nights was frustrating to say the least. I know they have rules around cancelation and could see if it were a no call no show but I was a good 16 hours before check in when I inquired about just rescheduling, not cancelling. The customer service was very poor. Not to mention when I arrived for my new date after paying in advance for the two full nights as it had to be done, I had no other options, they tried to say I had no reservation. It wasn't until I called for confirmation through the third party that they "suddenly" received my reservation that was placed 24 hours before. This hotel is in mid condition at best and the customer service really shot it down a lot more.
Stayed 1 night in Mar 2023
Response from General Manager . on May 20, 2024
We are very soory for your experience , we are new management & we will definately make it better experience

6/10 Okay

Tran

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price was right but the property needed some work. If you're just looking for a place to sleep, there is value in this hotel.
Stayed 1 night in Apr 2024
Response from General Manager . on May 20, 2024
We appriciatate your stay with us .

6/10 Okay

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on May 13, 2024
Thank you

6/10 Okay

Michael

Traveled with family
An older place and needs some maintenance.
Stayed 1 night in Apr 2024
Response from A modi on Apr 23, 2024
Thanks for your feedback sorry for your inconvenience

4/10 Poor

Josh

Traveled with family
Disliked: Staff & service, property conditions & facilities
Updating needed. I suppose you get what you pay for, so my expectations were manageable.
Stayed 3 nights in Apr 2024
Response from A modi on Apr 22, 2024
Thanks for your feedback sorry for your inconvenience

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our car was loaded with luggage was right in front of our room. My handicapped spouse had only a few steps to our room. The fastest check-in in a long time. Also happy with two chairs. Laminate would be an improvement over carpet. For the rest we got good value. JD
Stayed 1 night in Apr 2024
Response from A modi on Apr 22, 2024
Thanks for your feedback see you again

6/10 Okay

Todd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room they put us in there was a hole in the bathtub and the door would not lock. The second room they put us in was much better
Stayed 2 nights in Apr 2024
Response from A modi on Apr 22, 2024
Thanks for your feedback

8/10 Good

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from A modi on Apr 22, 2024
Thanks for your feedback appreciate your business

6/10 Okay

Steve

Stayed 1 night in Apr 2024
Response from A modi on Apr 17, 2024
Thanks for your feedback

8/10 Good

brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night, it was clean and quiet. Beds were comfortable, breakfast was sufficient.
Stayed 1 night in Mar 2024
Response from A modi on Apr 9, 2024
Thanks for your feedback see you again

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
Dust on furniture. Hair on floor and walls in bathroom. Ants on coffee maker counter. Moth eaten curtains. Very comparable to our last Wyndham experience. No more Wyndham for us.
Stayed 1 night in Apr 2024
Response from A modi on Apr 9, 2024
Thanks for your feedback sorry for your inconvenience

6/10 Okay

Austin

Stayed 1 night in Apr 2024
Response from A modi on Apr 28, 2024
Thanks for your feedback we appreciate your business

10/10 Excellent

Gary, Ottawa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Located on North side of Kanab, on the main road. Good local restaurants 1 mile away and many other options some even closer. Reasonable fee for pet. Carpet and room look clean and functional. Great for overnight or a couple of day while visiting Kanab, Utah
Stayed 1 night in Apr 2024
Response from A modi on Apr 7, 2024
Thanks for your feedback see you again

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great town
Stayed 1 night in Apr 2024
Response from A modi on Apr 17, 2024
Thanks for your feedback see you again

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stop overnight in Kanab.
Stayed 1 night in Apr 2024
Response from A modi on Apr 5, 2024
Thanks for your feedback see you again

4/10 Poor

Kerri

Traveled with partner
Disliked: Amenities, property conditions & facilities
There wasn’t enough hot water for a shower.
Stayed 1 night in Apr 2024
Response from A modi on Apr 5, 2024
Thank you for your feedback sorry for your inconvenience

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in terrible condition, the mattresses are extremely old. The hotel smells like bleach. We ordered a king size room was supposed to be a sweet ended up with maybe a queen size bed
Stayed 1 night in Apr 2024
Response from A modi on Apr 5, 2024
Thanks for your feedback sorry for your inconvenience

10/10 Excellent

Mary

Stayed 1 night in Mar 2024
Response from A modi on Apr 28, 2024
Thanks for your feedback we appreciate your business see you again

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty had to switch rooms
Stayed 3 nights in Mar 2024
Response from A modi on Apr 5, 2024
Thanks for your feedback sorry for your inconvenience

8/10 Good

Songshan

Stayed 1 night in Apr 2024
Response from A modi on Apr 22, 2024
Thanks for your feedback

10/10 Excellent

Olga M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, excellent localization from major touristic attraction, cleanliness and friendly staff. I highly recommend; we extended our stay. We encountered difficulties with the bedroom keys. Anybody can enter the hotel because you don t a key to enter the hotel from the side and main doors. Other than lock of security I rate the hotel a 5 star.
Stayed 1 night in Mar 2024
Response from A modi on Apr 2, 2024
Thanks for your feedback see you again

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So much noise from the fridge, tenants, water, shower toilets, walking around, monkeys jumping on beds, bed was stiff had a rough night. Was clean and safe. But I’d sleep better in the car
Stayed 1 night in Mar 2024
Response from A modi on Mar 31, 2024
Thanks for your feedback we try more harder

4/10 Poor

Susan Noel

Traveled with family
First key did not work, 2nd key for a different room already had someone using the room. Third time different room and the key finally worked. Very inconvenient.
Stayed 1 night in Mar 2024
Response from A modi on Apr 5, 2024
Thanks for your feedback sorry for your inconvenience

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Fine for the price. Toilet ran every 30 seconds. Light leaked thru curtains. Otherwise fine and quiet.
Stayed 1 night in Mar 2024
Response from A modi on Mar 26, 2024
Thanks for your feedback

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money
Stayed 2 nights in Mar 2024
Response from A modi on Mar 20, 2024
Thanks for your feedback see you soon

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from A modi on Mar 20, 2024
Thank you for your feedback

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
They didnt clean room in 5 days
Stayed 4 nights in Mar 2024
Response from A modi on Mar 20, 2024
Thanks for your feedback sorry for your inconvenience

2/10 Terrible

SANDY

Traveled with family
Checked in and checked out after seeing room. Smelled terrible. Entire hotel smells horrible
Stayed 3 nights in Mar 2024
Response from Amodi on Mar 12, 2024
Thank you for your feedback we trying more harder

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The rooms are large and reasonably priced. The staff are super friendly. It is a little dated and in need of upgrades. But its by far the best bang for the buckbfor 100 miles in any direction.
Stayed 3 nights in Mar 2024
Response from A Modi on Mar 12, 2024
Thank you for your support and feedback see you again

2/10 Terrible

Verified traveler

Bad experience
The host was not friendly then she put us in a room that stunk so bad of Clorox we could not even breathe. She said well she can’t help it if they used chemicals to Clean. Also the card key would not work had to have it reset twice. Went to get a refund to leave it was so bad and they would not honor it. Finally put us in an another room which was much better smell wise. But the bathroom tub was discussting did not even want to shower. The fridge rattled all night and the fan sounded like A 747 plane taking off. The place is in need af a remodel and better management. Will not Stay there again.
Stayed 2 nights in Feb 2024
Response from A Modi on Feb 20, 2024
Thank you for your feedback sorry for inconvenience

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you! It was a great place to stay for a quick vacation.
Stayed 2 nights in Feb 2024
Response from A modi on Feb 20, 2024
Thanks for your feedback see you again

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness
Nothing
Stayed 1 night in Feb 2024
Response from A modi on Feb 20, 2024
Thanks for your feedback see you again

4/10 Poor

LOREN

Stayed 3 nights in Feb 2024
Response from A modi on Feb 20, 2024
Thanks for your feedback

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
They seem to always have problems with the room keys working . Heater had trouble . Hair wods everywhere and someone’s salad remains on floor , faucett spray everywhere. … staff seemed to want to help.
Stayed 2 nights in Feb 2024
Response from A modi on Feb 20, 2024
Thanks for your Feedback

6/10 Okay

Caleb

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from A Modi on Jan 14, 2024
Thanks for your feedback

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, quiet
Stayed 1 night in Dec 2023
Response from A Modi on Jan 2, 2024
Thank you for your feedback see you again

6/10 Okay

Gayle

Stayed 1 night in Dec 2023
Response from A Modi on Jan 22, 2024
Thanks for your feedback

10/10 Excellent

Prakash

Stayed 1 night in Dec 2023
Response from A Modi on Dec 29, 2023
Thanks for your feedback see you again

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from A Modi on Dec 18, 2023
Thank you for your feedback and support see you soon

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from A Modi on Dec 4, 2023
Thanks for your feedback