Hi Valeriya; Thank you for your kind feedback and high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi tia; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Anonymous; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Raquel; Thank you for your score. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Adriana; Thank you for your kind words and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Nancy; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Dean; Thank you for taking the time to write your kind feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Herwig; Thank you for your kind feedback. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Sandra; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Eduardo; Thank you for your high score rating. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi James Andrew; We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Ira; Thank you for taking the time to write your kind words and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Hernan; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Lauren; Thank you for taking the time to write your feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Joseph; Thank you for your kind words and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Anonymous; Thank you for taking the time to write your review. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive feedback which we will address internally. Our sincere apologies. Our guests' satisfaction and comfort is our #1 priority. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Paul; Thank you for your kind words and high score rating. We are delighted to know that you thoroughly enjoyed your stay with us and our team member Tarek was able to meet and exceed your expectations. Our amazing team from the front desk to our housekeepers work very hard to ensure all our guests enjoy a cozy, clean and comfortable stay.Besides all of the above we hope that you are feeling better!We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Vanessa; Thank you for your kind feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Suylleng; Thank you for your feedback. We are happy that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience in certain areas was the opposite. You reserved a regular room and as soon as you expressed your disappointment in the room you were upgrade to a superior room at no charge. After this we understood that you were very happy and because of this we were surprised and sorry to read your comments. Our guests' satisfaction is our number one priority. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Patricia; Thank you for taking the time to write your feedback and high score rating. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Brenda; Thank you for your kind review and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Francisco; Thank you for your feedback. We are happy to hear that you enjoyed the hotel's superb location near all that Tel Aviv has to offer. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them. We also appreciate your constructive feedback which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Elaine; Thank you for taking the time to write your feedback. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Kenneth; Thank you for taking the time to write your kind feedback. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We hope to welcome you again to one of our Atlas Hotels. Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Peter; Thank you for taking the time to write your feedback. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive comment which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Larry; Thank you for taking the time to write your kind feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive comments which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Luis; Thank you for taking the time to write your review. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. We take your comments very seriously and will definitely address this issue. Taking nothing away from your feelings, we do hope to welcome you again at one of our Atlas hotels. Best Regards; Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Marcelo; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Mario; The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. The comfort and satisfaction of our guests is our number 1 priority. We wish you would have shared your feelings with our staff. They would have done everything possible to ensure that you were satisfied. Our reception manager did see you at our complimentary happy hour but had no idea that you had any complaints. We also have Spanish speaking staff in many of our hotels so you could have spoken to them. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels! Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Maria Elena; Thank you for taking the time to write your feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Elisabeth; Thank you for your feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Rachel; Thank you for your feedback. We are delighted that you enjoyed our hotel's super location near to all that Tel Aviv has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive comment which we will address internally. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Dear Karen; Our guest’s security and comfort is our #1 priority. According to the law in Israel, any hotel with less than 80 rooms does not require a security guard at the door. Our reception clerks have extensive security training and this training is refreshed on an on-going basis. Taking nothing away from your feelings, we do hope to welcome you again at one of our Atlas hotels. Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Dorota; Thank you for taking the time to post your high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Madison; Thank you for your high score rating. We are so happy that you enjoyed your stay. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Rochelle; Thank you for taking the time to write your kind feedback. We are delighted to know that you thoroughly enjoyed your stay with us and our team member Tarek was able to meet and exceed your expectations. Our amazing team from the front desk to our housekeepers work very hard to ensure all our guests enjoy a cozy, clean and comfortable stay.The hotel offers multiple room categories, at various sizes and different price ranges. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Stephen; Thank you for your kind feedback. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We also appreciate your constructive comment which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

Hi Laurie; Thank you for your kind feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

Hi Tim; Thank you for taking the time to write your kind feedback and high score rating. We appreciate that you took the time to share your observations. Glad to know that you enjoyed our hospitality. Our amazing team from the front desk to our housekeepers work hard to ensure all our guests enjoy a cozy, clean and comfortable stay. We are very happy to hear we were able to provide you a memorable stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel