Dear Guest, we thank you for your review. we are happy you have appreciated our personal commitment but but we are sorry that you have had problems finding us, because next to the main door, on the street, we have a beautiful brass sign, clearly visible. Anyway we hope you had a great time in Florence and we send you our kindest regards.

Dear Guest, Thank you for your review, even if we are very sorry to know you didn't enjoy your experience with us. What is a bit confusing for us is that we've tried many times to contact you in order to know your arrival time and you have never answered. We've even showed you the emails, where it's clearly written that the check-in is until 7,00 pm and that after 9,30 pm there’s an extra charge. Kindest regards, The Staff of Antica Dimora Firenze

Dear Guest, thank you very much for your valuable words - in just one sentence you perfectly summed up what we try to offer to our guests, a home-like feeling in a classical context! We look forward to hosting you again here!

Dear Guest, We would like to thank you for this beautiful review, what a pleasure to read that you appreciated so much your stay with us! It's a great reward for us all. Looking forward to your next visit! All staff.

Dear Madame, We would like to thank you for this beautiful review, what a pleasure to read that you appreciated so much your stay with us! It's a great reward for us all. Warmest regards

Dear Mr. David, Thank you for your nice review, we were all so happy reading it! It's a pleasure to know that you enjoyed so much your stay at our Residenza. We hope to meet you again, warmest regards

Dear Guest, We really appreciated your beautiful review. we are pleased that your stay in Florence was comfortable and to your liking. We hope to meet you again in the next future From us all, best wishes from Florence

Dear Guest Many thanks for your review very important for us We hope to see you again in Florence Lovely day Piero

Thank you for your review! We wish you a lovely summer. Kindest regards

Dear Customer thanks for the review unfortunately our technicians intervened for several days in the end we decided to change the engines that were not able to make up for the heat of these days. thank you again Piero

Dear Customer we thank you for the review that finds both the residence and the plaisant staff. for the complaint of 25 euros we solved with the keyboard at the entrance for an autonomous check in and with a code that we give to the customer only if we are warned in advance thanks and we hope to have you here again when you next stay in Florence Piero

Dear Guest, we thank you for your nice review. we appreciate so much your words and we hope to meet you in the next future. Best regards

Thank you!! We hope to have the chance to accomodate you in the future. Kindest regards

Chère Céline, Merci beaucoup! Nos meuilleurs salutations

Thank you so much for your words! We are so glad that you enjoyed your stay with us! We hope to see you soon again, our warmest regards

Dear Mr. Aleksandr, Thank you so much for your review, it is beautiful! We are happy you described the different aspects of both our Residenze and the detailed description of Antica Dimora Johlea! We hope to have the chance to host you again very soon, Warmest regards

Thank you dear Julian for your review! We hope to have the chance to accomodate you again! Warmest regards

Thank you for your kind review!! We hope to have you again with us, Warmest regards

Dear Nytoronto, Thank you for your review. We are sorry that your experience with us wasn't so pleasant, especially for the buzzing, which was probably a stupid joke that usually never happens as we are in a silent and residential area. Regarding the WiFi, we thank you for letting us know, we are very sorry for the inconvenience, but we are happy to say that we have solved the problem. Finally, yes, we are a B&B! Thank you again, this reviews always help us to improve! Kind regards

Dear Z, Thank you very much for your review and for having been our guests! We are sorry for the problems occured, but as you have seen, we always do our best to give you the best support possible. The WiFi problem (related to the recent storms) was fixed, we totally understand it wasn't easy for you, but we would like to clarify that we provide you a Smartphone with internet (and Free International and local calls!) that you can bring with you during your stay and that can be very helpful! Thank you again, Kind regards

Estimada señora, apreciamos mucho su amable comentario y esperamos haberle dejado un buen recuerdo de Florencia, la saludamos calurosamente.

Dear Guest Many thanks Piero

Thank you very much! We are looking forward to welcoming you here again, Kind regards

Thank you very much! We are looking forward to welcoming you here again, Kind regards

Dear Guest many thanks for your review and it's very important for us thanks and hope to see you in the next

Dearest David many thanks for your nice words for sure we will find a solution about the elevator. Hope to see you again

Dear guest, we thank you for your review and for being our guest at Antica Dimora Firenze. We are glad you appreciated your stay with us, especially breakfast and atmosphere! Late arrivals are, until 21,30, possible to organize without additional costs, our staff is here until 19 and it's written clearly that check ins are up to that time. But we thank you a lot for your comment, we will try to make it more visible for the future! Kindest regards, The Staff of Antica Dimora Firenze