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로만틱 호텔 클로스터구트 야콥스베르크 여행 후기

4 out of 5
로만틱 호텔 클로스터구트 야콥스베르크
Im Tal der Loreley, Boppard, RP

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 172개 이용 후기 중 90개" "
평점 8 - 좋아요. 172개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 172개 이용 후기 중 16개" "
평점 4 - 별로예요. 172개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 172개 이용 후기 중 0개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강추!
꼭 다른 친구들에게 이근처 여행시 가보라고 권하고 싶은곳..

10/10 - 훌륭해요

lee 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
near Rhein, nice break fast
The room was little bit old and small but it's nice hotel to stay

10/10 - 훌륭해요

Benoït

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique établissement au calme et de charme
Très bel hôtel sur tous les points avec tout ce qu'il faut pour passer de bons moments. Belle piscine, sauna et hammam fermés pour cause de Covid19. Ne manque que la climatisation qui serait appréciable dans les chambres par fortes chaleurs.
2020년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2020년 2월 27일
Vielen herzlichen Dank für Ihre tolle Bewertung

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 3박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 10월 14일
Dear guest, Thank you very much for your great feedback. Kind regards Your Team Jakobsberg

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo perfecto. Sería excelente que el agua de la pileta sea más cálida
2019년 9월에 3박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 10월 7일
Dear guest, thank you very much for your great review. We are happy you enjoyed your stay so much. Kind regards Your team Jakobsberg

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and staff are amazing. The facilities are nice. The breakfast is delicious...as is all the food in the restaurant. The rooms are sizable, but don't have central air - so your relying on the wonderful air from outside to freshen things or cool the room (in the summer that can be tough). The bathrooms could use some re-design, but what they lack in beauty they make up for in function.
2019년 9월에 2박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 9월 23일
Dear guest, thank you very much for your perfect review. It is an honor to make our guests happy and additionally read about it. We are looking forward to your next stay. We are renewing our bathrooms little by little. Some rooms already have a new bath. Feel free to ask for it with your next reservation. Kind regards Your Team Jakobsberg

10/10 - 훌륭해요

bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 9월 2일
Dear bonnie, thank you very much for your great review! See you next time Your Team Jakobsberg

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eine Reise wert
Sehr schön gelegenes Hotel, tolles Ambiente, sehr zuvorkommendes, aufmerksames und nettes Personal. Tolle Aussicht auf den Rhein. Zimmer und Bäder etwas in die Jahre gekommen, dennoch völlig in Ordnung. Sehr gutes und umfangreiches Frühstücksbuffet welches wie die Benutzung der Minibar im Preis enthalten ist. Empfehlenswert.
2019년 8월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 10월 9일
Lieber Frank, vielen Dank für Ihre Bewertung, es freut uns sehr, dass es Ihnen bei uns gefallen hat. Bis zum nächsten Mal Ihr Team vom Jakobsberg

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Zag er heel authentiek uit. De vitrines binnen waren prachtig. De kamer was ruim en schoon. De Tv was niet fijn heel veel storend beeld en geluid, douche gaf in de nacht bij thuiskomst bijna geen druppel water en ijskoud.
2019년 8월에 2박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 8월 27일
Dear guest, we are happy you enjoyed our rooms and our art exhibition. Sorry for the inconvenience with the shower and the television. Feel free to notify us on sight so we can fix these things and garantuee a great stay for you. Kind regards Your Team Jakobsberg

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
Spa und Zimmer sind sehr schön und modern. Das Schwimmbad bedarf einer Renovierung, ist aber noch vollkommen ok. Das Frühstück kann man noch gut im Hotel genießen, fürs Abendessen gilt diese Empfehlung explizit nicht. Dies ist sehr schade, weil man nur mit dem Auto zum nächst gelegenen Restaurant kommt. Der Unterschied zwischen „Der Jakob“ und „Waidblick“ ist selbst den Mitarbeitern nicht verständlich und existiert de facto räumlich nicht. Die Website ist hier auch nicht hilfreich. Wir wurden an unseren Platz gebracht und dann erstmal 20 Minuten nicht bedient, bis wir gefragt haben, wer für uns zuständig ist. Das wechselte letztlich den ganzen Abend und der Service wurde nie gut. Die Rechnung bestellen funktioniert überhaupt nicht, mehrere Tische sind daran nach mehrfachen Aufforderungen verzweifelt. Wir sind nach zwei Aufforderungen und 15 Minuten warten einfach selber zur Kasse gegangen, eine Katastrophe - vor allem bei den A La Carte Preisen. Zudem mischt sich Abends ein „All-Inclusive“ Buffet Publikum - mit der entsprechenden Lautstärke und teilweise auch Benehmen - mit den A la Carte Gästen.
2019년 7월에 2박 숙박함
답변 제공: T3am Jakobsberg 님, 2019년 7월 26일
Lieber Gast, vielen herzlichen Dank dafür, dass Sie sich die Zeit für eine ausführliche Bewertung genommen haben. Gerne hätten wir mit Ihnen natürlich vor Ort gesprochen. Wir sind jederzeit für unsere Gäste da. Im Nachhinein ist es natürlich immer schwierig, Unstimmigkeiten und Missverständnisse zu klären. Der Jakob ist räumlich von unserem Hauptrestaurant Waidblick abgegrenzt und zeichnet sich dadurch aus, dass unsere Köche hier speziell für Sie Mehrgangmenüs (bis zu 8 Gänge) nach Vorreservierung zubereiten. Warum unser Personal Ihnen dies nicht erklären konnte, ist uns allerdings ein Rätsel, zumal der Jakob sichtbar abgetrennt und mit einem großen Logo gekennzeichnet ist. Wir werden diesen Umstand umgehend prüfen. Für Ihre Erlebnisse beim Abendessen möchten wir uns natürlich aufrichtig entschuldigen. Es entspricht nicht unserem Standard, dass der Service nicht zufriedenstellend ist. Unsere geschulten Mitarbeiter arbeiten stets professionell und koordiniert. Selbstverständlich werden wir hier das Gespräch suchen. An dieser Stelle ist es natürlich schade, dass wir nicht wissen, von welchem Datum Sie sprechen. Melden Sie sich gerne bei uns, sollten Sie uns behilflich sein wollen. Herzliche Grüße Ihr Team vom Jakobsberg

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Hotel with Style! Great view! Delicious food! Fair price
2019년 7월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 7월 22일
Dear guest, thank you very much for your great feedback. We are happy you enjoyed your stay and that you liked the hotel. See you next time. Kind regards Your Team Jakobsberg

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 6월 25일
Dear guest, thank you so much for your great rating. See you next time Kind regards Your team of Jakobsberg

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A big hotel with a good feel about it, there’s nothing within walking distance the restaurant is good but not for any one on a budget. The single rooms are a little basic but comfortable and functional and no air con. Staff were very helpful and motorbikes get premium parking right outside reception in very secure courtyard.
2019년 6월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 6월 24일
Dear guest, thank you very much for your feedback. We are happy you enjoyed your stay. During the season we have a second restaurant with another menu and smaller prices, the "Flight's End" in our golfing area. We really recommend to check it out. Hopefully we will see each other again soon. Kind regards Your team of Jakobsberg

10/10 - 훌륭해요

Björn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 6월 14일
Dear Björn, thank you very much for your great feedback. We are looking forward to your next stay. Kind regards Your Team Jakobsberg

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2019년 6월 13일
Dear Guest thank you very much for your review. Kind regards Team Jakobsberg

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel. Sehr gutes Frühstücksbuffet. Leckeres Essen im Restaurant. Etwas abgelegen, was aber kein Nachteil ist. Wir kommen bestimmt wieder.
2019년 5월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Team Guest Relations 님, 2019년 4월 30일
Herzlichen Dank für Ihre tolle Bewertung!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eigenlijk was alles aan dit hotel perfect, behalve de matrassen. Ik voelde de stalen veren. Nieuwe andere matrassen zou dit verblijf 100% tevredenheid hebben opgeleverd. Niettemin graag tot weerziens want werkelijk elke medewerker was tegelijk EEG beleefd én gemeend vriendelijk.
2019년 3월에 3박 숙박함
답변 제공: Team Guest Relations 님, 2019년 3월 18일
Dear Guest, thank you very much for your feedback. We are happy you enjoyed your stay and are also very sorry, that you did not like our matresses. We have different types of beds in our house. Feel free to ask next time. We are looking forward to your next stay. Kind regards Your team for guest relations

8/10 - 좋아요

Massimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soggiorno relax vicino a Coblenza
Hotel resort ideale per un weekend o un soggiorno di lavoro, con molto verde attorno. In inverno le saune sono molto confortevoli, due saune tradizionali a temperature differenti, una sauna di vapore e varie docce di diversi tipi. Un bella piscina abbastanza grande per fare nuoto. L'unica differenza rispetto ad altri soggiorni negli anni passati, non fanno più Aufguss nei fine settimana. Ottima prima colazione e ristorante.
2019년 1월에 3박 숙박함
답변 제공: Team Guest Relations 님, 2019년 1월 20일
Dear Massimo, thank you very much for your great feedback. Feel free to ask our Spa team on site for essences of infusions in the sauna. We also provide sauna honey and salts for our guests. Until your next stay we wish you a great time. Kind regards your team for guest relations

10/10 - 훌륭해요

Florian 님, Rhein-Hunsrück-Kreis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice Hotel and friendly staff. A extraprdinary view all over the Rhine valley just from the breakfast table. The Hotel was bulit and owned by Hans Riegel. Mr. Riegel was the founder of HARIBO.
2018년 11월에 1박 숙박함

8/10 - 좋아요

PATRICK 님, LIEGE (BELGIUM)

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vue exceptionnelle - la qualité au rendez-vous !
Hotel de classe, parfaitement équipé, jouissant d'une position exceptionnelle avec une vue toute aussi exceptionnelle sur les boucles du Rhin. Restaurant avec service, variété et qualité au rendez-vous. Infrastructure piscine/thermes impeccable et très complète, avec accès direct au départ des chambres. N'étant pas golfeurs, pas d'avis sur le sujet. Adresse à retenir.
2018년 7월에 1박 숙박함
답변 제공: Team Guest Relations 님, 2018년 10월 22일
Dear Patrick, thank you very much for your great feedback. We are happy, that you enjoyed your stay so much. We are looking forward to your next stay with us. Kind regars Your team for guest relations

10/10 - 훌륭해요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stannade en natt på vår resa genom Spanien det blev en mycket positiv överraskning det här var inte ett rum det var en fullt utrustad lägenhet.Mycket prisvärd.Något enkel frukost,lite trångt i p garaget för vår stora bil men i övrigt mycket bra vi återkommer gärna. Tomas o Gunilla
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

A 님, CPH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk udsigt over Rhinen
Hotel I rolige omgivelser med alt I wellness. ********************************************
2018년 8월에 3박 숙박함
답변 제공: Team Guest Relations 님, 2018년 8월 22일
Dear A, thank you very much for your great feedback. We are looking forward to your next stay. Kind regards Your team for guest relations

10/10 - 훌륭해요

Helle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 8월 3일
Herzlichen Dank für Ihre tolle Bewertung

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Golf hotel with no golf.
We picked the hotel for the golf, but then could not use the course because we were not members, so there was no point being there. The room is well furnished and decorated, but a very sterile and modern design for such a lovely historic building - out of place. Also, the shower is over a high and very narrow bath - not comfortable to get in and out. Breakfast is good and varied, with lovely views, but service is poor - the staff are unattentive (always standing around chatting) and items are not quickly provided or replenished. We waited a while for coffee and cutlery after arriving, and were the only table not to receive a Lindt chocolate gift (the waitress even asked us if we wanted one, which we accepted with thanks, and then never brought it!). Lack of attention to detail.
2018년 4월에 3박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 7월 26일
Dear Sir or Lady, we are very sorry for your experience. It would have been lovely, if you had informed us on site so we could have processed this shortcoming right away. Please note that this is not our standard. We hope to be able to welcome you again so we can convice you of our quality. Sincerely Your Team Jakobsberg

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Zimmer Top aber Bad Renovierungbedürftig
2018년 7월에 4박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 7월 28일
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir versuchen uns ständig zu verbessern und arbeiten stets an Erneuerungen und Renovierungen in unserem schönen Hotel. Mit freundlichen Grüßen Ihr Team Jakobsberg

10/10 - 훌륭해요

Ole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk Hotel
Et rigtig godt hotel på alle områder med en fantastisk udsigt over Rhinen. En meget stor oplevelse.
2018년 7월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 7월 26일
Dear Ole, thank you very much for your wonderful feedback. We are happy that you enjoyed your stay and looking forward to welcome you again soon. Sincerely Team Jakobsberg

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schönes Ambiente und toller Blick
Schöner Aufenthalt mit kleinen Hindernissen. Leider teilweise nicht genügend Personal z.B. für die Bewirtung der Terrasse an einem Sommerabend.
2018년 5월에 2박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 7월 28일
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir sind stets bemüht unseren Service zu verbessern und hoffen, Sie bei Ihrem nächsten Aufenthalt davon überzeugen zu dürfen. Mit freundlichen Grüßen Ihr Team Jakobsberg

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
OK
Zuviel tote Tiere an den Wänden. Schöne Terrasse leider nicht zum Frühstück oder Abendessen. Die Damen am Check In waren sehr nett und machen einen guten Job.
2018년 5월에 4박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 7월 28일
Sehr geehrter Gast, vielen Dank für Ihr ehrliches Feedback. Die Tierpräparate sind Teil unserer Kunstausstellung zum Thema Heimat und Jagd, die eine der Philosophien unseres Hauses widerspiegelt. Viele unserer Gäste sind begeistert vom Lehr- und Lerneffekt dieser einzigartigen Thematik. Schade natürlich, dass wir Ihren Geschmack damit nicht treffen konnten. Ihr Lob haben wir an die Damen von der Rezeption weitergeleitet. Mit freundlichen Grüßen Ihr Team Jakobsberg

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schön für Golfer und Wellness
Ein Gutes Hotel mit sehr freundlichem Personal, fast alle Zimmer haben Balkon oder Terrasse, das Essen hat gute Qualität und ist dem Preis angemessen. Es sind in und um das Hotel viel Kunstwerke und der Ausblick auf den Rhein ist fantastisch. Der Wellness Bereich ist groß aber an Regentagen auch gut gefüllt.
2018년 5월에 2박 숙박함
답변 제공: Team Jakobsberg 님, 2018년 5월 31일
Lieber Anonymous, herzlichen Dank für die Bewertung und die Weiterempfehlung. Es freut uns, dass wir Sie von uns begeistern konnten. Bis Bald

6/10 - 괜찮아요

Carol

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Unusual hotel above the Rhine.
This hotel is the strangest German hotel I have ever stayed in. The best thing about the hotel is the great view of the Rhine from the restaurant. The bedroom did not have a view though. However it was very spacious and modern, and had high quality bedding, but the bathroom was very poorly designed. The shower was over the bath but the bath was too narrow to stand in, and bizarrely the loo roll holder could not be reached from the loo! The strangest part of the hotel though is the corridor which is full of exhibits of stuffed African animals and a lion skin, a bit distasteful in my opinion. There are display cases of other items too, for example antique guns and irons, and lots of African art and sculptures. The hotel has some connection with Haribo so there are free sweets in the bar, but on the negative side we found that the barman didn’t ever fill the measure when he was pouring drinks. So our stay was ok, but I wouldn’t recommend the hotel if you want a traditional German experience. If you are after something a little different, then you might like it!
답변 제공: Team Jakobsberg 님, 2018년 5월 29일
Dear Carol, thanks for your nice review. We know that we are a special hotel on a special place. Typical german hotels you find downtown in Boppard. Our hotel embodies the passion of our founder Dr. Hans Riegel. Art, history and modernity are combined in the interior. All the Best

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tolle Lage
wir haben uns sehr wohl gefühlt, hervorzuheben ist auch das sehr große Schwimmbecken
2018년 3월에 1박 숙박함

8/10 - 좋아요

F 님, sao paulo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overnight stay
Stayed in town for one night. Arrived by car. Nice view of the river, not far from key cities.
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Euti 님, Belgien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Hotel in einer super tollen Lage
Guter Wellnessbereich mit sehr freundlichem Personal wie im gesamten Hotel einfach top
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Het was geweldig! Prachtig hotel! Mooi gelegen! Het was subliem! Enkel internet verbinding was een beetje moeilijk!
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

Massimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend break durante viaggio d'affari
Fantastico hotel con una SPA eccezionale. Ottimo per incontri d'affari o galanti riservati
2018년 1월에 4박 숙박함
답변 제공: Petra Strate 님, 2018년 1월 24일
Thanks for your nice feedback. Hope we see us soon. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
답변 제공: Petra Strate 님, 2018년 1월 24일
Thanks! See you

10/10 - 훌륭해요

Sven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel zum Entspannen und Geniessen
Wunderbares Umgebautes Kloster mit sehr schönen Zimmern. Der Service war sensationell und es gab überall gratis Haribo's. Die Lage ist ebenfalls sehr nett, denn man kann hier wunderbar an den Weinhängen spazieren gehen, oder sich im Spa Bereich entspannen. Das Frühstück lässt keine Wünsche offen und auch in den diversen Restaurants kann man sich abends verwöhnen lassen.
2017년 10월에 2박 숙박함

8/10 - 좋아요

G 님, Wolfsburg

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
im ersten Anschein alles oK
Zimmer (Standard) war neu eingerichtet und es gab keinerlei Grund zu klagen. Alles sauber und adrett. Das Bad dazu war dann allerdings keine 2 Sterne wert. In eine enge Badewanne steigen um zu Duschen ist keine gute Option wenn auch noch Griffe fehlen. Dazu schwarze Stellen in den Fugen, fehlende Teile an der Duschstange und eine Beleuchtung über dem Spiegel die wohl noch aus den Anfängen der Elektrifizierung stammt. Das Kippfenster... naja... da kann auch die Putzfrau nichts mehr retten. Raus reißen und den Preis so lange auf unter Standard Niveau halten wäre eine Option. Frühstück, auch nur Standard. Ist im Preis mit drin, könnte aber mit mehr Liebe zubereitet sein. Käsepackung auf, in der Mitte durchschneiden und den Stapel auf einen Teller legen. Im 4 Sterne Hotel erwartet man etwas mehr. Tomaten sind da und Gurkenscheiben auch. Wie wäre es mit Tomatenscheiben und Mozarella? Ein paar Salate? Frühstücksquark etc.? 5 Tage die 4 gleichen Wurstsorten plus Wurst die man am Stück abschneiden muss aber ja eigentlich nicht anfassen mag. Das Brot und Müsliangebot dagegen super, aber leider am anderen Ende des Saales. Da ist der Frühsport wohl gleich mit dabei. Und wenn es auf der Aussenterrasse mal etwas voller wird muss man elendig lange warten. Da fehlt scheinbar die Routine.
2017년 10월에 5박 숙박함

8/10 - 좋아요

Markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel mit sehr guter Küche
Sehr schöner Spa Bereich , angenehme Betten
2017년 10월에 1박 숙박함

8/10 - 좋아요

Pat 님, Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well situated for anybody exploring that region
Unfortunately my husband suffered a rather nasty accident due to a lack of exterior lighting in certain areas. Walking back to the car park to collect overnight baggage it was very dark with no lighting. As a result my husband tumbled over a large rock which was approximately 2 to 3 feet high. He sustained injuries to his right leg and forehead in the form of deep lacerations and a bruised kneecap, and, broke his glasses. We understand that the rock was probably placed there to prevent car parking, however, as we discovered in the daylight the rock was very dark in colour, and, think this accident could have been prevented if the rock could have been painted white, or that area had some form of subdued lighting. I must add that the reaction of the on-duty receptionist was excellent. She assisted us in returning to our room and providing first aid material. Finally, to add insult to injury when we booked out the reception tried to charge for a bottle wine which we did not have. Also we were informed that,although not available at the time, the Hotel Director would contact us by phone the following day. Still waiting.
2017년 8월에 1박 숙박함
답변 제공: Jakobsberg Hotel & Resort 님, 2017년 9월 20일
Dear Pat, thank you for your review. Our General Manager will contact you directly about the problems and accident. Best greetings, Team Jakobsberg

6/10 - 괜찮아요

arturo 님, houston

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice mountain hotel
It is and well taken care old hotel, only hearing no AC. The restaurant is amazing.
2017년 7월에 1박 숙박함
답변 제공: Team Jakobsberg 님, 2017년 7월 8일
Thanks for nice review. We hope we see us again.

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
etwas Entäuscht bei dieser Kategorie
Ein etwas in die Jahre gekommes Hotel und unserer Meinung könnte man an Freundlichkeit und Serviceleistung noch etwas verbessern. Auch die Aufzüge sind sehr klein und man braucht mehrere um in die verschiedenen Zimmer zu kommen, war für uns etwas verwirrend. Da wir nur auf der Durchreise waren, kann ich nicht mehr über dieses Hotel schreiben. Ziimmer sind sauber und in Ordnung, Bad war bei Superior-Doppelzimmer (Plus), sehr grosszügig mit wenig Ablagemöglichkeit

8/10 - 좋아요

Markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ausgangspunkt für Wanderungen, leckeres Essen
Wochenendtrip zum Entspannen und genießen + Service in Restaurants und der Bar + Qualität der Speisen + Frühstück (Omlett) + Ausgangspunkt für Wanderungen + Zimmer sehr modern und gemütlich Der Wellnessbereich ist sehr schön und sauber, jedoch klein. Für die Wintermonate ist die Anzahl der Liegemöglichkeiten sehr begrenzt. Fûr begeisterte Saunagänger ist die Auswahl an Saunen und die Anzahl der Aufgüsse gering. Für ein bisschen Wellness absolut ausreichend, für ein Wellnesswochenende würde ich es eher nicht empfehlen. Für die Lage im Weingebiet empfand ich die Auswahl an Weinen zwar sehr lecker aber auch gering.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best of the Rhine Experience
Spectacular location; highlights the best of the Rhine experience.

10/10 - 훌륭해요

Bill 님, Stoughton,MA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, very good restaurant and breakfast. Extremely friendly staff.

10/10 - 훌륭해요

Salvador Ernesto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Excelente servicio por parte del personal y con instalaciones de calidad.