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더 바이크 올드 앵커 비치 리조트 & 스파 여행 후기

3 out of 5
더 바이크 올드 앵커 비치 리조트 & 스파
Cavelossim Mobor Beach, Cavelossim, Goa

이용 후기

5.4
평점 10 - 훌륭해요. 87개 이용 후기 중 8개" "
평점 8 - 좋아요. 87개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 87개 이용 후기 중 23개" "
평점 4 - 별로예요. 87개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 87개 이용 후기 중 20개" "

5.2/10

청결 상태

5.6/10

직원 및 서비스

10/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Catherine

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very rundown. Looks like it has never had any maintenance work. Dirty. Lazy staff. Very dissatisfied as it is a good location and has great potential to be a nice place.
2023년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
listen up or SHUT DOWN!
i wish the byke had better trained and more attentive staff.. the condition of most rooms are deplorable and most of the air conditioners and mini fridge in the rooms don't work.. one of my friends mobed 3 rooms in 4 days!
2022년 11월에 5박 숙박함

4/10 - 별로예요

Alan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff are friendly and helpful
2022년 11월에 5박 숙박함

6/10 - 괜찮아요

Alan

별로예요: 숙박 시설 상태 및 시설
The staff where very friendly and helpful

8/10 - 좋아요

Vipin

가족 여행
좋아요: 직원 및 서비스
Nice hotel, need some maintenance.
Property is nice but not very well maintained.
2020년 12월에 2박 숙박함

6/10 - 괜찮아요

R

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

Neeta

가족 여행
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Did not stay here in the end as the rooms were nothing like the photographs seen when booked, the place was not to our liking. Booked out 30 mins after we checked in.
2019년 10월에 6박 숙박함

4/10 - 별로예요

wendybrown 님, Bude, Cornwall, England

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Byke is very run down I'm afraid . The buildings need thousands spending on them to bring them up to scratch - they are damp and in a very poor state of disrepair. However the staff are wonderful, the gardens phenomenal, and the hotel couldn't be in a better location. The restaurant, recreational areas, pool very good. The problem is the poor condition of the rooms.
2019년 10월에 11박 숙박함

6/10 - 괜찮아요

Catrine

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

Junia

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Falta de piscina
A piscina do hotel estava em manutenção e não fomos avisados antes e nem teve nada para compensar. Teve um casamento que deixou o hotel muito tumultuado
2019년 1월에 2박 숙박함
답변 제공: Koshal 님, 2019년 5월 3일
Dear Guest, Greetings from Byke Old Anchor Goa!!! Thank you for your feedback further to your stay with us and please accept my sincere apologies for not meeting your expectations and living up to the reputation of The Byke Hospitality brand. Please be assured that we take guest feedback very seriously and look forward to restoring your faith in our brand. Warm Regards, Team Byke

6/10 - 괜찮아요

Edsel C S

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely NO
The property is run down and absolutely crappy. Found a coach roach in the breakfast. Breakfast is veg. The staff are pretty non-service trained and speak Hindi only. I found a couple of guest complaining about the maintenance and upkeep of the rooms. Really not worth the price. The security are rude and don’t care about the paying guest.
2018년 12월에 2박 숙박함
답변 제공: koshal 님, 2019년 5월 3일
Dear Guest, Greetings from Byke Old Anchor Goa!!! Thank you for your feedback further to your stay with us and please accept my sincere apologies for not meeting your expectations and living up to the reputation of The Byke Hospitality brand. Please be assured that we take guest feedback very seriously and look forward to restoring your faith in our brand. Warm Regards, Team Byke

6/10 - 괜찮아요

Ajay

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay elsewhere
I wouldn't recommend staying here unless you are happy with extremely cheap. Room is full of mosquitos and room was not fully clean - lots of dust everywhere. Service was poor - it took 3 calls before anything would be done/if at all. Pool water was extremely cloudy too. Unless you literally want a cheap bed, I would recommend staying elsewhere
2018년 11월에 1박 숙박함

4/10 - 별로예요

Taina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En suosittele.
Huone johon ensin meidät majoitettiin oli aivan homeessa, haisi pahalle, luvattu jääkaappi puuttui. Saimme neljän yön jälkeen uuden huoneen, joka oli myöskin homeessa, tosin hieman vähemmän. Muurahaisia pyrki tulemaan sänkyyn koko ajan jostain. Siisteystaso oli aivan hirveä (likainen wc-istuin yms. kosteus mädännyttänyt wc oven karmit, kaapit epäsiistit, ja tämä oli se parempi huone..) Lämmintä vettäkään ei tullut kummassakaan huoneessa. Aamiaisastiasto oli likainen,mikä ei houkuttanut useasti aamiaista siellä syömään... Tv ei toiminut (vaikkei sitä nyt lomalla tarvitse, mutta silti..) ja wifi oli vain hotellin aulassa ja allasalueella, ei huoneissa. Hotellin puolesta luvatut vesipullot eivät tulleet ilman erillistä pyyntöä. Todella huono tämän hintaluokan hotelli. Ainut mikä oli hyvää, on sijainti.
답변 제공: VISHAL 님, 2018년 3월 14일
Please accept my sincere apologies for the discomfort faced during your stay. Please allow us to say that the issues experienced by you are not reflective of our normal guest service standards and request you to give us an opportunity to showcase that to you on your next visit. We certainly will try our best to convert your experience to a superlative 5 star review on your next visit.

8/10 - 좋아요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel 5 Minutes from the Beach
This is a basic hotel resort similar to many timeshare resorts in Spain The staff were helpful The breakfast was included Food from various countries so you should be able to find something for your taste The room I had included basic air conditioning and a TV
2018년 2월에 2박 숙박함
답변 제공: VISHAL 님, 2018년 3월 14일
Our location is indeed our USP and is one of the best in the Goa. It was a privilege to have your stay with us at The Byke Old Anchor. We look forward to welcoming you again soon and we will be glad to note that The Byke Old Anchor remains your preferred hotel on all your future visits to Goa.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy holiday
After reading lots of very bad reviews I thought we would try it for a couple of nights, the reception staff were very friendly and helpful, the room was very clean , the television worked, it had a kettle and tea and coffee, the bed was very comfortable and we enjoyed our breakfast. The hotel is two minutes walk to the beach .mainly Russian visitors there .
2018년 1월에 2박 숙박함
답변 제공: VISHAL 님, 2018년 3월 14일
Thank you so much for your kind review. We are delighted to note you had a memorable time with us and have carried back fond memories of your stay. We look forward to welcoming you back with us at The Byke Old Anchor Beach Resort soon and thank you again for your patronage and recommendations to others.

10/10 - 훌륭해요

Vick 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They upgraded my room for free
Beautiful location and nice staff ! New Restaurant just opened across the street. Great experience :)
2018년 1월에 2박 숙박함

2/10 - 너무 별로예요

lotte 님, Dessau

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HERUNTERGEKOMMEN, DRECKIG, KAPUTT
Ja was soll man schönes schreiben? Es befindet sich definitiv nah am Strand. Und ansonsten kann ich nichts empfehlen! Es fing damit an, dass uns ein äusserst unfreundlicher, genervter und wenig hilfsbereiter rezeptionist am 4.1.2018 empfangen hat und uns nach reichlich Diskussion den zimmerschlüssel überreichte. Die Fotos der DELUXE SUITE entsprechen sicherlich der Realität, von vor 20 Jahren. Alles sehr runtergekommen und dreckig. Das Wasser in der Dusche lief nicht ab; die Lüftung im Bad funktionierte überhaupt nicht, an allen Wänden bröckelte der Putz, Schimmel und Dreck. Und uns wurden sehr ,,freundlich" wasserflaschen gebracht, welche schon angefangen waren und nach dem wir uns erkundigt hatten weshalb, erfuhren, dass sie lediglich nur mit LEITUNGSWASSER aufgefüllt wurden. Mehrfach wurde in der Nacht anscheinend getestet ob wir auch abgeschlossen haben, denn das Personal klingte des öfteren und konnte auf Rücksprache, weshalb das abends 23.00 nötig ist, sich auch nicht erklären. Das Essen, welches wir einmal nutzten, war auch nicht zu empfehlen. Da wir nur Halbpension hatten, testeten wir auch lediglich das Frühstück. Alles in allem ist es unserer Meinung nach eine Täuschung und nicht zu empfehlen, Preis Leistung stimmen keinesfalls. Zudem wird einem nicht einmal die volle Leistung zugestanden, in der Hausordnung steht geschrieben, dass Check out um 10.00 erfolgen soll, wir wurden 9.20 genervt angerufen wann wir denn denken endlich mal aus zu checken.
2018년 1월에 11박 숙박함

8/10 - 좋아요

Rohinton 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A colony of Row Houses
Good hotel, close to the beach and a couple of minutes drive from Cavelossim town.
2018년 1월에 4박 숙박함

4/10 - 별로예요

Neeraj

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cavelossim stay
The rooms are ill maintained
2017년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were outdated, linnen and towels were old and stained. The gym that is mentioned on their website has been closed for months and will be closed for the coming months. Breakfast is only vegetarian, not including eggs, so was limited for me. Location is good, pool is nice but closes really early (6 I believe).
2017년 11월에 4박 숙박함

4/10 - 별로예요

Pranav

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Experience
Bad rooms, unfriendly manager, food quality worst. Price per room was very high.
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

Ирина

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Отель для отдыха без завышенных требований
отель представляет собой цепочки двухэтажных домиков среди сада. Если обнаруживаются какие-либо недостатки, это будет обусловлено возрастом отеля. В номере довольно чисто, каких-либо серьезных насекомых за время пребывания замечено не было. душ работал нормально. Чайник и холодильник в номере есть, а также набор для чая/кофе. Кондиционер не работал , хотя включался. Есть вентилляторы. В номере высокая влажность. Завтрак расчитан на индийский вкус, есть фрукты -папайя или арбуз, вкусные лепешечки. Окружающая территория очень красивая. Хочется отметить очень хорошее отношение всего персонала-начиная от охранников до официантов: все стараются помочь, всем чем возможно. Это очень радует. Кстати, отель огорожен и круглосуточно охраняется. Океан через дорогу.
2017년 9월에 4박 숙박함

4/10 - 별로예요

Abhimanyu 님, Bangalore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not coming back
Frequent power cuts, shabby rooms, slow service
2017년 8월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average hotel close to beach, food is not good
Location of Hotel is good but maintenance, cleaning and staff behavior is very bad, service is very poor, reception staff is not responsible, no WiFi in rooms.

2/10 - 너무 별로예요

Rufina 님, Mumbai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel & Service i Have come across !
I have been travelling to Goa for last 10 years and this the worst hotel and sevice I have come across. Firstly when we tried checking in they told us room was not ready so could we go have lunch and come back. When we returned after 2.5 Hrs the room was still not ready. Then they offered to show us another room , I checked out the room but when we returned back to Reception they said the room was given to someone and we should take original room as it was ready . After all this drama we checked into our room. I decided to take a bath 2 mins into my bath and the water stops ... after trying all the knobs I somehow managed ro get the soap off with the towel and came out and called reception. They promised to send someone within 5 mins but no one turned up after waiting i again called and was given the same message. Finally after half n hour the water was restored. Then finally when I got thru the bath, I realised the drain was not working properly and i hv water all over the bathroom. Next day the breakfast was a sad affair . Watery tea / coffee, oily puri with moong sabzi / Upma which looked as if someone and cooked it with Gallon of water. But I must say checking out was a breeze , they were very prompt in collecting the payment. Over all a bad experience.

2/10 - 너무 별로예요

sue 님, uk

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would be great if it was cleaned up and decorated
Booked out and stayed elsewhere after first few days. Sheets and towels dirty. Toilet disgusting.Pool murky. Breakfast was horrendous. Only good thing was the staff. Very polite and helpful.

4/10 - 별로예요

Timo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel mit Potential aber in miserablem Zustand
Handtücher sind uralt und schmutzig, musste lange warten, um überhapt welche zu bekommen. Allgemein lässt der Zustand des Hotels sehr zu wünschen übrig. WLAN ist miserabel. Checkin dauerte ewig und das Personal an der Rezeption schien hoffnungslos überfordert.

2/10 - 너무 별로예요

PETER

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
komplett verdeckten pool
Horror

6/10 - 괜찮아요

KARNA

좋아요: 객실의 편안함
별로예요: 직원 및 서비스

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Gutes Hotel aber leider im schlechten Zustand
Das Hotel ist rennovationsbedürftig. Der Frühstückstaum ist zu klein. Schlechter Service. Ich würde nicht mehr dahin gehen.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A personal item of mine went missing from the room while I was out. My understanding was that the cleaners had been in earlier. I reported the loss at reception and they told me they would investigate and get back to me, if necessary by email. To date I have still not had a response.

6/10 - 괜찮아요

YULIYA

별로예요: 청결 상태, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dåligt
Sämsta hotellet jag har bott på, smutsigt. kameraväska blev stulen från rummet när vi låg och sov. kan ej att rekommendera.

4/10 - 별로예요

bibhu 님, mumbai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff is not trained.
Ok. Nothing much to share. Except for 31st night party, most of the things were not upto mark.

4/10 - 별로예요

Prakash

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
helt OK hotell för pengarna
Helt ok vistelse för slappa på förmiddag vid pool och sova på kvällen.

2/10 - 너무 별로예요

Nilufar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Obekvämt och dåligt!
Smutsigt

6/10 - 괜찮아요

Gerardo

An ok place
This is an ok place

2/10 - 너무 별로예요

Mrs H

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience ever, springs sticking out of mattresses hardly any hot water for shower. Nobody spoke or understood English apart from reception staff. Only lentils were severed for breakfast. I'll never recommend or use that place again.

8/10 - 좋아요

Rakesh

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
3 star good resort
Food was awesome. Bit disappointed on the hotel maintenance though, had to fallowup multiple times for DTH issue and water pressure in restroom.
답변 제공: General Manager 님, 2016년 11월 15일
Dear Guest, we hope that you had a fulfilling experience during your stay with us at The Byke Old Anchor Beach Resort. We are glad that you enjoyed the food service, we truly regret for the minor inconvenience which you have faced during your stay, we will definitely look into the matter and resolve it at the earliest. We hope that you stay with us again for your next holiday in Goa.

6/10 - 괜찮아요

실제 이용하신 고객

Value for money
Value for money, good ambience and location. Value for money, good ambience and location.Value for money, good ambience and location
답변 제공: The Byke Old Anchor (Marketing) 님, 2016년 8월 17일
Dear Guest, Thank you for your appraisal, we are glad to know that you had a delighted experience during your stay with us at The Byke Old Anchor, Goa. We hope to see you soon.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Live here if you want cheap room
I had a small svit, Wi-fi didn't work, tv didn't work either. I also ordered 2 bottles of Water and i received them 1 day after. When i complained i got no attention from the staff or any compensation.
답변 제공: General Manager 님, 2016년 8월 17일
Dear Guest, Thank you for your review, we heartily regret for any inconvenience you have faced during your stay. Our staff has worked on the issue and corrective steps have been undertaken to assure that no such issues shall arise during your next stay with us. Your review helps us in improving our services so we thank you for taking your time to highlight the inconvenience during your stay. We hope to see soon.

8/10 - 좋아요

Cavelossim-Fan

별로예요: 청결 상태, 직원 및 서비스
Rein vegetarisch ... könnte so schön sein!!!
Hübsch am Fluss mit toller Aussicht. Zimmer sehr unterschiedlich. Nicht gleich das erstbeste Zimmer andrehen lassen.

2/10 - 너무 별로예요

Peter M

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please Book another Hotel, do not stay here.
We booked this hotel months ago. When we arrived we could not stay here and had to find another hotel. It is a total disgrace the management are to blame they set no standards for the poor staff looking after the place. I feel sorry for anyone who has booked and has to stay here. Fortunately we were in a position to move to another place up the road. We have written 4 times to the management to get a response before posting a review. We have waited 2 months now and still no repsosne. They clearly do not care.

2/10 - 너무 별로예요

Mrs Wendy 님, Bristol

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse hotel I have ever stayed in!
We stayed for 2nights. The pool was flithy back mould in it! I think your people should go and see it . You need to take it off your books! I would never stay there again. I can't think of anything what was good about it. Anyone wanting to book it don't!!! BE WARNED!!!!

6/10 - 괜찮아요

subramaniam

좋아요: 청결 상태, 객실의 편안함
Hotel is ok. Worth for money. Food quality is good.
Dear Esteemed Guest, Thank you for taking the time to post your feedback from your recent stay with us. We are delighted to learn that you liked our hotel and that you enjoyed your stay overall. It is very encouraging to know that our guests leave the hotel satisfied with our services and facilities. I have already communicated your positive feedback to the entire team. It is very motivating to know that our efforts are well appreciated by our guests. The entire team at The Old Byke Anchor Goa, would look forward to welcome you back at the hotel during your next visit to the city. Please do let me know in case any of your friends do plan to visit Goa it will be a pleasure for me to assist them with the reservations. Please do write to me directly should you need any assistance on Yours sincerely,

10/10 - 훌륭해요

Sukhjendra 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to stay as couple
Our stay was nice and enjoyed with their courtiers respond and there room service