Dear, Thank you for your comment. We hope you enjoyed your stay in Lloret de Mar. Best regards, Reception

Buenos chicos, podemos recomendar 100%. Gracias por elegir nuestro hotel para su estancia en Lloret de Mar. Esperamos verles pronto de nuevo.

Good guys, we can recommend 100%. Thank you for choosing our hotel for your stay in Lloret de Mar. We hope to see you again soon.

Good guys, we can recommend 100%. Thank you for choosing our hotel for your stay in Lloret de Mar. We hope to see you again soon.

Dear Loubna Benmousss Thank you for your comment

gracias un saludo

Dear guest, Thank you for your comment. We are happy you enjoyed your stay in our hotel. Best regards, Reception Staff

Dear Robert, Thank you for your comment. We hope you enjoyed your stay in Lloret de Mar. Best regards, Reception Staff

Dear Michael, Thank you for your feedback. we are happy to see that you enjoyed your stay in our hotel. Best regards, Reception Staff

Dear Eszter, Thank you for taking your time to write this comment. Regarding to negative part we will take it into account in order to improve our service. Best regards, Reception Staff

Dear Charlotte, Thank you for your feedback. We are happy that you enjoyed your stay in our hotel. Regarding to negative partw e will be working on it to improve our service. Best regards, Reception Staff

Estimado cliente, Gracias por su comentario. Esperamos que haya disfrutado de su estancia en nuestro hotel. Saludos cordiales, Recepción

Dziekujemy bardzo za Panska opinie, zapraszamy ponownie. Pozdrawiamy, Recepcja

Dziekujemy za wysoka ocene naszego hotelu. Pozdrawiam, Recepcja

Dear Fabio, Thank you for taking your time writing this comment. We recommend you to read carefully all information on the website before making a booking. On the website on whichyou reserved your stay there is information about security deposit and also about size of each room. You chose the cheapest option - Economic Room which has 8m2, however at the same time there was available also Classic Room which is a little bit more expensive but has a balcony and is bigger. Regarding to the payment, on the website also in Italian version there is explained clearly that if you choose the option payment to the hotel, the toatl cost of teh reservation will be charged by hotel, not in the hotel at the check, and what is more surprise for us, in any case at the check-out. Regarding to the cleaning, we can unsure that we change bed linen and towels after every check-out. We are sad that the only posiitve thing that you noted during your stay was the locatio. We wish you a nice day. Best regards, Reception Staff

Dear client, Thank you for your comment about our hotel. We are happy that you liked the breakfast we served. Regarding to the location we don't understand your point that is no convenient as we are in the centre of the city, near to the beach but at the same time is quiet here because there is not so much noise as near to the street with all clubs. However if you prefer to stay in a place near to the clubs we recommend you to before make a booking take a look on map and decide. As it comes to the size of the room: before make a booking you ahd an information on the website that the Economic Room has 8m2 and Classic Room 11m2 and also that the Economic Room doesn't has a view. Besides that, we hope you enjoyed your stay in Lloret de Mar. Best regards, Reception Staff

Dear Mounir, First of all thank you for your comment. We are happy that you pointed our staff as friendly and also you liked the breakfast we serve. Regarding to the size of the room: on our website before making a reservation you could see its exact size - 8m2. We consider the price you paid in August for a room with a breakfast included is correct, including the fact that we provided you a room with double bed as you requested. Best regards, Reception Staff

Dear guest, First of all tahnk you for your comment. We are happy that you liked our location, near to the beach and nightlife. Best regards, Reception Staff

Dear guest, First of all thank you for your comment. We are happy that you liked the location of our hotel and the breakfast we serve. Regarding to Lloret de Mar is a very famous place to go out and we understand if you didn't like the noise and the crowds. We recommend you to visit our city in June or in September when is more peaceful. Despite this we hope you enjoyed your stay in our city. Best regards, Reception Staff

Dear Lisa, First of all thank you for your comment. Thank you for pointing that our hotel was clean. Regarding to the lift, unfortunately during your stay we had a serious lift breakdown and it couldn’t be repaired quickly, for that reason we offered you to choose between 2 Economic Rooms which we had available at that moment. It is true that we have a narrow staircase but it is a one of the staircase in our building. The other one is bigger, sorry to know that you didn’t see it, we thought you knew it as at the check-in we explained it. We understand if you are not satisfied with the size of the room but you booked Economic one which is smaller and cheaper that Classic one. We inform on the websites the customers about the size of each room, the Classic Room has 11 m2 and a Economic Room 8 m2. Regarding the towels, when you informed us that you couldn’t find it we checked and the towels were in the bathroom on the shelf, we are sorry if you didn’t find it and you thought we didn’t provide it. Despite this we hope you enjoyed your stay in our beautiful city Lloret de Mar. Best regards, Reception Staff

Dear Igor, Thank you for your comment. We would like to inform that as you can see on the website we offer 2 types of room: Economic which has 8m2 and Classic which is bigger 11m2 and little more expensive. We hope you enjoyed your stay in Lloret de Mar. Best regards, Reception Staff

Dear Cheryl, Thank you for your comment. We are happy that you enjoyed your stay in our hotel. Best regards, Reception Staff

Dear Martina, Thank you for taking your time to write this comment. We are happy you liked our location. Regarding to room you booked - Economic Room - we inform on website that has 8m2 and has no balcony. We hope you enjoyed your stay. Best regards, Reception Staff

Dear guest, Thank you for your comment. We are happy you liked our location and the cleanliness of the rooms. We hope you enjoyed your stay in Lloret de Mar. Best regards, Reception Staff