숙박 시설의 전망

베스트 웨스턴 호텔 두퐁 윌슨 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 531개 이용 후기 중 205개" "
평점 8 - 좋아요. 531개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 531개 이용 후기 중 65개" "
평점 4 - 별로예요. 531개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 531개 이용 후기 중 10개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

JEONGWON

2022년 4월에 2박 숙박함
답변 제공: William, réceptionniste. 님, 2022년 5월 4일
Thank you for the time you took to give us a wonderfull mark, meaning you enjoyed your stay in our hotel. We are more than happy to welcome you anytime soon in Lyon. Regards, Reception desk.

8/10 - 좋아요

Song

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
전반적으로 좋았습니다
2021년 11월에 2박 숙박함

8/10 - 좋아요

Seungjun 님, 런던

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 굿. 위치 굿. 써비스 굿
깔끔하고 위치도 좋아서 주변 구시가지 및 쇼핑거리 10분내 접근가능

8/10 - 좋아요

Yunjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Hung Tsai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay experience
Clean quite nice setting
2024년 1월에 1박 숙박함
답변 제공: Le Best Western Hotel du Pont Wilson **** 님, 2024년 2월 8일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and kind regards, The Best Western Hotel du Pont Wilson

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Le Best Western Hotel du Pont Wilson **** 님, 2024년 2월 8일
Nous tenons à vous remercier sincèrement au nom de tout le personnel pour avoir partagé votre expérience. Nous sommes ravis de voir que votre séjour parmi nous ait été une réussite et que vous avez pu apprécier nos services dévoués.

8/10 - 좋아요

Razvan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent acceuil avec sourire et humour!
2024년 1월에 2박 숙박함
답변 제공: Le Best Western Hotel du Pont Wilson **** 님, 2024년 2월 8일
Cher Razvan,Au nom de toute l'équipe, nous vous remercions pour ce commentaire si élogieux et cette très belle note.Nous sommes ravis que vous ayez passé un excellent séjour parmi nous, et nous apprécions particulièrement votre retour quant à l'accueil, auquel nous accordons une grande importance.Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour lyonnais.

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait pour un séjour touristique
Hôtel très bien placé pour un séjour touristique à Lyon. Les chambres sont spacieuses, bien décorées et propres. Le personnel est sympathique et efficace. Parfait!
2024년 1월에 2박 숙박함
답변 제공: Le Best Western Hotel du Pont Wilson **** 님, 2024년 2월 8일
Chère Audrey,Au nom de toute l'équipe, nous vous remercions pour ce commentaire si élogieux et cette très belle note.Nous sommes ravis que vous ayez passé un excellent séjour parmi nous, et nous apprécions particulièrement votre retour quant à l'accueil, auquel nous accordons une grande importance.Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour lyonnais.

8/10 - 좋아요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 12월 19일
Merci infiniment d'avoir pris le temps de nous laisser votre avis qui nous importe beaucoup !Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel à Lyon et nous espérons avoir le plaisir de vous accueillir à nouveau dans la ville des lumières pour un autre beau séjour ! Dans l'attente de vous revoir à Lyon.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 12월 6일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and kind regards, The Best Western Hotel du Pont Wilson

2/10 - 너무 별로예요

Isabelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 12월 6일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and kind regards, The Best Western Hotel du Pont Wilson

6/10 - 괜찮아요

Maria Fiammetta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La struttura è ubicata in prossimità del fiume Rodano, basta attraversare il Ponte e si arriva direttamente in centro città. Il personale è stato gentile e disponibile. Le camere sono piacevoli, semplici ma ben arredate sul format della catena alberghiera, il letto era davvero comodo e confortevole. Essendo classificato come un 4 stelle mi sarei aspettata servizi come Smart tv (Netflix, etc). I prodotti cosmetici prevedono un dispenser shampoo bagnoschiuma nella doccia e sapone per lavarsi le mani, anche qui mi aspettavo di trovare almeno un campioncino di crema corpo, delle pantofoline usa e getta per chi come me si era scordata di tutto ciò. Nel complesso è stata una buona esperienza.
2023년 11월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 12월 6일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and kind regards, The Best Western Hotel du Pont Wilson

10/10 - 훌륭해요

Suzanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean, good location and service minded staff
2023년 10월에 1박 숙박함
답변 제공: Liliana 님, 2023년 11월 9일
Dear guest,Your kind mention of our team's quality service is especially appreciated along with the highlight of our quality value. Your complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. We look forward to welcoming you back on a future visit to Lyon.

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are very kind
2023년 10월에 3박 숙박함
답변 제공: Liliana 님, 2023년 11월 9일
Dear guest,Your kind mention of our team's quality service is especially appreciated along with the highlight of our quality value. Your complete satisfaction is our only goal, so we're pleased to hear we exceeded your expectations. We look forward to welcoming you back on a future visit to Lyon.

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities were nice and the staff were exceptionally nice and helpful. Breakfast was overpriced so we didn't eat there.
2023년 10월에 1박 숙박함
답변 제공: la reception 님, 2023년 10월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 - 훌륭해요

Alain

2023년 10월에 1박 숙박함
답변 제공: Le Best Western Hotel du Pont Wilson **** 님, 2023년 11월 4일
Cher Alain,Au nom de toute l'équipe, nous vous remercions pour ce commentaire si élogieux et cette très belle note.Nous sommes ravis que vous ayez passé un excellent séjour parmi nous, et nous apprécions particulièrement votre retour quant à l'accueil, auquel nous accordons une grande importance.Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour lyonnais.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Great reception and location but very dated.
This is a tiny hotel (few rooms) that makes a v-corner. It is well situated, 1 block away from the river and in a fairly quiet area. This is good because the walls and windows are fairly thin and you can easily hear what your neighbours are saying. My room was just outside the slow elevator so I was worried but the bathroom was closed off with a vestibule and no noise carried from my front door. The bed was comfortable and all required was there. However, everything in the room was old (not dated but well used). Holes in the curtain and bed cover, sheets with fuzz, etc. While all smelled clean, there were hairs in the shower and in the bed. Long story, I did not expect this from a BW at this price range. I would not stay here again nor would I recommend it. The reception staff were excellent, it was well located, and all seemed clean are the only positive comments I can make.
2023년 10월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 10월 14일
Thank you for taking the time to share your experience in our establishment during your stay in Lyon. On behalf of the entire team, we would like to apologize if our service did not meet your expectation. Your satisfaction is very important to us, and we will use your feedback to make improvements to make sure we provide a better experience for our guests in the future.

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 9월 30일
Dear Karen, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and kind regards,

8/10 - 좋아요

Peter Borberg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 9월 30일
Dear Peter, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and kind regards,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: la reception 님, 2023년 10월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 - 훌륭해요

Christian 님, Quebec

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre de qualité très propre, personnel avenant, bon petit déjeuner inclus, bien placé
2023년 9월에 1박 숙박함
답변 제공: Le Best Western Hotel du Pont Wilson 님, 2023년 9월 30일
Chère Christian,Au nom de toute l'équipe, nous vous remercions pour ce commentaire si élogieux et cette très belle note.Nous sommes ravis que vous ayez passé un excellent séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour lyonnais.

6/10 - 괜찮아요

sabrina

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Correct
La chambre superieur était confortable et grande mais malheureusement bruyante. elle donne sur la rue et les fenêtres ne sont pas vraiment hermétiques . petit déjeuner assez cher dans une toute petite salle de restaurent. Proche du centre donc facile de circuler à pied.
2023년 8월에 1박 숙박함
답변 제공: la reception 님, 2023년 10월 23일
Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement.Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous en tiendrons compte lors de notre prochaine rénovation.Nous espérons que vous reviendrez nous voir bientôt.Nous sommes un hôtel situé en centre-ville de Lyon avec les inconvénients des grandes villes. Pour cela, nous vous présentons toutes nos excuses.Nous espérons que vous reviendrez nous voir bientôt.Toute l’équipe du Wilson

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view from our window was something to be desired. But it was for only one night so no big deal.
답변 제공: la reception 님, 2023년 10월 24일
The room with the view on the river is the junior suite.

10/10 - 훌륭해요

mario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the hotel were friendly and welcoming. Good location very close to city center
2023년 8월에 2박 숙박함
답변 제공: Liliana 님, 2023년 8월 23일
-Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services. We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon. With our very best wishes and regards, The Best Western Hotel du Pont Wilson

10/10 - 훌륭해요

Daniel

2023년 8월에 1박 숙박함
답변 제공: Liliana 님, 2023년 8월 19일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards, The Best Western Hotel du Pont Wilson

10/10 - 훌륭해요

Petra

2023년 8월에 1박 숙박함
답변 제공: Liliana 님, 2023년 8월 19일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards, The Best Western Hotel du Pont Wilson

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
À l’écoute de ses clients , l’accueil dans ce charmant hôtel est irréprochable. Bien placé, avec parking souterrain très pratique ! Nous conseillons et reviendrons ! Merci encore
2023년 8월에 1박 숙박함
답변 제공: Liliana 님, 2023년 8월 19일
Nous tenons à vous remercier sincèrement au nom de tout le personnel pour avoir partagé votre expérience. Nous sommes ravis de voir que votre séjour parmi nous ait été une réussite et que vous avez pu apprécier nos services dévoués.Dans l'attente de vous revoir à Lyon. Le Best Western Hôtel du Pont Wilson

8/10 - 좋아요

Paul 님, Kearneys Spring

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 7월에 6박 숙박함
답변 제공: Liliana 님, 2023년 8월 19일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards, The Best Western Hotel du Pont Wilson

10/10 - 훌륭해요

Daniel

2023년 8월에 1박 숙박함
답변 제공: Liliana 님, 2023년 8월 19일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards, The Best Western Hotel du Pont Wilson

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great base point for exploring Lyon as it near the Tram 1 at Liberté, Metro D at Guillotière Gabriel Péri, and various bus lines. It is also very walkable to neighboring districts. Breakfast is very basic and needs a little work - they need to do something about the flies near the buffet table. The reception and maid staff are five-star: very nice and will help you with anything. I would stay again.
2023년 7월에 4박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 8월 5일
Dear Michael, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

8/10 - 좋아요

pier giuseppe

2023년 7월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 8월 4일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

Frédéric

2023년 7월에 1박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 8월 3일
Cher Monsieur, Merci infiniment d'avoir pris le temps de nous laisser votre avis qui nous importe beaucoup !Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel à Lyon et nous espérons avoir le plaisir de vous accueillir à nouveau dans la ville des lumières pour un autre beau séjour ! Dans l'attente de vous revoir à Lyon.

10/10 - 훌륭해요

Thure

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Also excellent breakfast buffet.
2023년 7월에 6박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 7월 22일
Dear Thure, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

6/10 - 괜찮아요

Martin E 님, Weston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine but the area immediately around the hotel was sketchy.
2023년 7월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 7월 20일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and a very lovely hotel. Met all our expectations.
2023년 7월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 7월 12일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 7월 12일
Cher Simon, Merci infiniment d'avoir pris le temps de nous laisser votre avis qui nous importe beaucoup !Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel à Lyon et nous espérons avoir le plaisir de vous accueillir à nouveau dans la ville des lumières pour un autre beau séjour ! Dans l'attente de vous revoir à Lyon.

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant experience
Enjoyed our stay - reception staff pleasant and helpful
2023년 6월에 4박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 7월 6일
Dear Anthony, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

8/10 - 좋아요

Hermann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zentrale Lage, freundliche Reception, sauber
Zügige und freundliche Check-In und Check-Out. Saubere Zimmer und man ist nur zwei Gehminuten vom Rhoneufer entfernt. Zimmer zum Hof sind ruhig.
2023년 6월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 7월 5일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and easy access to Tram stop. This hotel was clean and comfortable with good air conditioning meaning a cool room to sleep in. The decor was slightly tired, but the bathroom had been recently refitted.
2023년 6월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 7월 5일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Pleasant stay
Amazing spot within the city, clean, and had just about everything I needed. Once the staff showed up at the front desk after 15 minutes (this is why I have service a lower score), they were very helpful and pleasant to speak with. My only suggestion would be for the staff to have a bell or some other way to notify them of a guest's arrival when the staff has to step away.
2023년 6월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 6월 25일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien mais mauvaise literie
Le personnel est chaleureux et accueillant. Les chambres sont spacieuses et propres. Mon principal problème c'est la literie. Il faut absolument arrêter de dire qu'un lit double c'est deux lits simples collés. C'est vraiment de l'économie de bout de chandelle qui fait passer le confort de la chambre de 100 à 0. Je ne comprends pas les hôtels qui font ça, est-ce qu'ils détestent le dos et le sommeil de leurs clients ? Bref, pour cette raison principale, je ne reviendrai pas.
2023년 5월에 2박 숙박함
답변 제공: Reception team 님, 2023년 6월 6일
Nous tenons à vous remercier d'avoir écrit ce très chaleureux avis pour notre hôtel. Il est vrai que toute l'équipe est ravie de répondre à toutes les demandes de nos clients et vous apporter un service optimal. Nous avons bien sûr transmis votre entière satisfaction à tous nos collaborateurs. Lors de votre prochain séjour, n'hésitez pas à nous contacter pour nous faire part de vos préférences en termes de literie, car nous avons tout type des choix possibles. En fonction de nos disponibilités et le type de chambres choisi, nous essayerons de satisfaire au mieux votre demande.Dans l'attente de vous revoir à Lyon. Le Best Western Hôtel du Pont Wilson

10/10 - 훌륭해요

Aneta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Close to everything.
2023년 5월에 3박 숙박함
답변 제공: Reception team 님, 2023년 6월 6일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards, The Best Western Hotel du Pont Wilson

10/10 - 훌륭해요

JAYA

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great property,walkable to other interesting areas including the river front
2023년 5월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 5월 30일
Dear Jaya, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

8/10 - 좋아요

Walter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prima hotel
Prima verblijf, op een aantrekkelijke locatie nabij de Rhone en het oude centrum. Alleen komen foto's op de website van Hotels.com niet overeen met de kamer.
2023년 5월에 2박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 5월 30일
Dear Walter, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

Colette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 5월 10일
Chère Colette,Merci infiniment d'avoir pris le temps de nous laisser votre avis qui nous importe beaucoup !Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel à Lyon et nous espérons avoir le plaisir de vous accueillir à nouveau dans la ville des lumières pour un autre beau séjour ! Dans l'attente de vous revoir à Lyon.

10/10 - 훌륭해요

nathalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extrement sympathique,bien placé et tres tres agréable
2023년 5월에 2박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 5월 6일
Chère Nathalie,Au nom de toute l'équipe, nous vous remercions pour ce commentaire si élogieux et cette très belle note.Nous sommes ravis que vous ayez passé un excellent séjour parmi nous, et nous apprécions particulièrement votre retour quant à l'accueil, auquel nous accordons une grande importance.Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour lyonnais

8/10 - 좋아요

jean pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 5월 2일
Cher Monsieur, Merci infiniment d'avoir pris le temps de nous laisser votre avis qui nous importe beaucoup !Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel à Lyon et nous espérons avoir le plaisir de vous accueillir à nouveau dans la ville des lumières pour un autre beau séjour ! Dans l'attente de vous revoir à Lyon.

8/10 - 좋아요

Maud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 4월 14일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

NICKLAUS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: The Best Western Hotel du Pont Wilson 님, 2023년 4월 14일
Dear Guest, Thank you very much indeed for your valuable feedback. We are delighted to hear that you enjoyed your stay, and we appreciate your evaluation of our hotel as well as the kind mention of our team’s services.We are looking forward to welcoming you back soon on a future visit to our beautiful city of Lyon.With our very best wishes and regards,

10/10 - 훌륭해요

Virginie

2023년 4월에 1박 숙박함
답변 제공: Le Best Western Hôtel du Pont Wilson 님, 2023년 4월 9일
Chère Madame,Merci infiniment d'avoir pris le temps de nous laisser votre avis qui nous importe beaucoup !Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel à Lyon et nous espérons avoir le plaisir de vous accueillir à nouveau dans la ville des lumières pour un autre beau séjour ! Dans l'attente de vous revoir à Lyon.