발코니 전망

스테리스 엘레건트 비치 호텔 & 아파트먼트 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 131개 이용 후기 중 68개" "
평점 8 - 좋아요. 131개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 131개 이용 후기 중 12개" "
평점 4 - 별로예요. 131개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 131개 이용 후기 중 1개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Stephen 님, Bozeman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall this was a nice property with very convenient shopping options. The restaurant and breakfast was amazing and the staff there was easy to work with and professional. Working with the front desk, staff was awkward. During each breakfast, there was a gentleman sitting on the edge of the patio, smoking cigarettes the entire time we were eating. The wind blew all that smoke across into all the seats. He seemed like an owner or manager, But he never really did anything. His friends would come join him and make even more smoke. Other than this, it was a nice restaurant and a good hotel to stay, great balcony views of the ocean.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Georgios

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic property with wonderful amenities. Next to the sea with many dining options. Clean, quiet and convenient. Definitely recommended
2024년 4월에 4박 숙박함
답변 제공: maria 님, 2024년 4월 11일
Thank you, so much for your comment! Hope to see you again!

10/10 - 훌륭해요

Aleksanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: maria 님, 2023년 11월 6일
Thank you so much for your rating!

10/10 - 훌륭해요

Bernd

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schöne Zimmer, gute zentrale Lage. Frühstücksbuffet hat noch deutlich Potential.
2023년 10월에 4박 숙박함
답변 제공: Athanasia Manolakaki 님, 2023년 10월 26일
We would like to thank you for yoyr kind review.We hope that you"ll trust us for your accomodation again in your future journeysAthanasia Manolakaki

8/10 - 좋아요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice people, friendly, clean. Many good restaurants around. Short walk to the fortress and old town. Parking in the street is possible in off season (oct). Recommend Sotos, Hercules and the italian restaurant opposite the street.
2023년 10월에 4박 숙박함
답변 제공: Athanasia Manolakaki 님, 2023년 10월 26일
Thank you so much for your kind review!We are very happy that you were satisfied and we hope to see you again soon!!Athanasia Manolakaki

10/10 - 훌륭해요

Louise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Book here - it’s the best!
I would highly recommend! The position of the hotel is just across the road from a blue flag beach - lots of sun loungers and water sports available. Two minute walk to a supermarket to make the most of the studio apartment rooms we had booked. Room was spotless on arrival and kept that way for my whole stay. Water pressure on the shower was great (a big bug bear of mine when I can’t get a proper shower!) Aircon was easy to use and kept the the room at a good temperature when required. We arrived early hours of the morning and had a great reception by Dino, very attentive service via Maria’s x 2 and the lovely Athanasia (the hotel is clearly her passion). Thank goodness for local businesses that do a great job and make my stays away when not doing business just wonderful! Couldn’t recommend more!
2023년 10월에 7박 숙박함
답변 제공: maria 님, 2023년 10월 21일
Dear Louise, we really thank you for your kind comment! Many greeting from the staff of Steris Hotel! Hope to see you again in future!

6/10 - 괜찮아요

safranic

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Petit déjeuner pas à la hauteur des autres hôtels durant notre séjour
2023년 10월에 1박 숙박함
답변 제공: maria 님, 2023년 10월 21일
Dear Safranic, thank you for your comment. we appreciate that, as we are trying to offer our best service!

10/10 - 훌륭해요

Olga

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Очень понравился отель!!!Обязательно приедим ещё!!!Номер ,еда,персонал,расположение!!!!!!!Спасибо!
2023년 9월에 3박 숙박함
답변 제공: Athanasia Manolakaki 님, 2023년 10월 26일
Thank you so much for your kind review !We are very happy that you were satisfied and we hope to see you again soon!!Athanasia Manolakaki

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room Very clean, staff very helpful the bed very comfortable great value would definitely stay again
2023년 9월에 1박 숙박함
답변 제공: maria 님, 2023년 9월 25일
Dear Tony , thank you so much for your kind comment .Hope to visit us again !

8/10 - 좋아요

Michele

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
femme de ménage au top ! on nous dit facilité de parking , alors que le personnel de l hôtel et du commerce en face se réserve les places en garant leur deux roues pour eux . personnel réception laxiste , gentil mais loin d être compétent . personnel restaurant très désagréable .
2023년 9월에 4박 숙박함
답변 제공: maria 님, 2023년 9월 17일
Dear Michele, thank you for your comment.

10/10 - 훌륭해요

Guillaume

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: maria 님, 2023년 8월 27일
Thank you so much for the rating!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, very friendly, helpful and kind. It was a pleasure staying there. I would highly recommend it.
2023년 7월에 4박 숙박함
답변 제공: maria 님, 2023년 7월 27일
Dear Mary, thank you for your comment! is our pleasure that you enjoyed your staying in Steris Hotel!

10/10 - 훌륭해요

Bobby

2023년 7월에 1박 숙박함
답변 제공: maria 님, 2023년 7월 27일
Dear Bobby, thank you for your rationg!

8/10 - 좋아요

Sandrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour acceptable au bord de la mer
Accueil mitigé (pas de réservation du petit-déjeuner par carte, à régler en espèce, et bon de réduction au restaurant voisin "attention le fonctionne qu'une seule fois" a insisté l'hôtesse) Une minuscule piscine, déconseillée à notre arrivée Sinon appartement propre, correctement aménagé Silencieux Personnel de ménage très aimable Au final, à part le petit-déjeuner, nous y avons passé un bon séjour
2023년 7월에 3박 숙박함
답변 제공: maria 님, 2023년 7월 25일
thank you, so much!

10/10 - 훌륭해요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location across from the beach. Lovely and clean.
2023년 5월에 1박 숙박함
답변 제공: maria 님, 2023년 7월 19일
Dear Caroline, thank you for your kind comment!

10/10 - 훌륭해요

Krisztina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is great, the old town only 15 minutes walk and the hotel is just next to the sea which is extremely convenient. The room was spacious, well-equipped and clean. The staff was very helpful and kind. Perhaps the selection of the breakfast could improve, but from my side it was absolutely fine. Overall, we couldn't wish better staying for us.
2023년 7월에 5박 숙박함
답변 제공: maria 님, 2023년 7월 18일
Dear Krisztina, thank you so much for your kind comment. hope to see you again in future!

8/10 - 좋아요

marthe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed staying at Steris, the hotel was nice and the rooms was clean. What could be better was the breakfast, it was not much to chose from and it wasn’t clean there
2023년 6월에 12박 숙박함
답변 제공: maria 님, 2023년 7월 11일
Dear Marthe, thank you for your comment. i will forward your comment to the restaurant. thanks once more!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
We could not fault the hotel the only down side was the noisy road, which made it very uncomfortable when we sat on the balcony
2023년 6월에 7박 숙박함
답변 제공: maria 님, 2023년 7월 5일
thank you, for your comment. we really appreciate that!

10/10 - 훌륭해요

Dario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All excellent
2023년 6월에 1박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
Thank you for your comment.Hope to see you again!

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
hank you for your comment.Hope to see you again!

2/10 - 너무 별로예요

Fredrik

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Fanns ingen frukost men Annons utlovad möjlighet t frukost.
2023년 4월에 1박 숙박함
답변 제공: maria 님, 2023년 4월 24일
Dear Fredrick, thank you for your comment. There is breakfast in the hotel. but you have to order that. we are open from the 1st of April and we have many reservations with brekafst included. I am sorry about misunderstanding.

10/10 - 훌륭해요

Bente

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra hotell . Rett ved stranden og det du trenger🌸
2022년 9월에 7박 숙박함
답변 제공: maria 님, 2022년 9월 29일
thank you, so much!

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel and great location
2022년 9월에 3박 숙박함
답변 제공: maria 님, 2022년 9월 24일
Thank you so much for your kind comment!

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 14박 숙박함
답변 제공: maria 님, 2022년 9월 24일
thank you so much , for the rating!

4/10 - 별로예요

Phillip

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I loved the proximity to the beach, and it was walkable to the old town area. Lots of great shops and restaurants around. The hotel was very modern and hotel staff was very nice. My room had a beautiful view of the beach, and the price was very affordable. I the things I really disliked about this hotel were that on Expedia it said that there was free parking available (there wasn’t) and it seemed that the hotel had their own beach facilities (they don’t). I felt misled by the listing, but I made it work. Other complaints about the property are that the shower was wide open, so water would splash all over the bathroom floor, which was super annoying and a very poor design. I also found that the bathroom towels got really smelly like body odor after one or two uses. I think the hotel needs to wash their towels better, or consider getting new towels. Given the price point, I was overall pleased with the hotel, but there is some need for improvement.
2022년 7월에 4박 숙박함
답변 제공: maria 님, 2022년 8월 2일
Dear Phillip, thank you for the comment. I am sorry that you did not enjoy your staying in our hotel. I like to inform you, that, many situations are easy to change if we get the information during your staying. The situation with bathroom and towels, are easy to checked and fixed. Many guests, prefer to write the comments after their departure. With this behaviour, you do not allow us to help and service you. The reception is open 24 hours, and the staff of the hotel, is here to serve and help the guests.

10/10 - 훌륭해요

Trine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liker hotellet veldig godt☺️ sentralt, hyggelige folk, rent og pent, senralt🙏
2022년 7월에 4박 숙박함
답변 제공: maria 님, 2022년 8월 2일
Thank you so much, for your kind comment!

10/10 - 훌륭해요

Trine

2022년 7월에 1박 숙박함
답변 제공: maria 님, 2022년 7월 18일
we really thank you for the rating!

8/10 - 좋아요

Marianne Lyng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel lige ved stranden
Dejligt hotel lige ved stranden. Hotellet er rigtigt dejligt, men hvis du vil have morgenmad er det i den tilstødende restaurant, Her er standard ikke optimal, renlighed heller ikke i orden, meget ensidig morgenmad til en alt for dyr pris. rengøring på hotellet er i top, utrolig venligt personale.
2022년 7월에 8박 숙박함
답변 제공: maria 님, 2022년 7월 18일
Thank you so much for your kind words, about the staff of the hotel! We really appreciate that! I will forward the comment to the restaurant, there is another company, we co-operate just for the breakfast of the guests, but in any case i will let them know.

8/10 - 좋아요

Omer

2022년 6월에 8박 숙박함
답변 제공: maria 님, 2022년 7월 18일
thank you so much!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: maria 님, 2022년 6월 26일
thank you for the rating! Hope to welcome you back!

10/10 - 훌륭해요

jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour parfait proche de la mer
2022년 6월에 1박 숙박함
답변 제공: maria 님, 2022년 6월 25일
Thank you, very much for your kind comment! Hope to see you again!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt hotel med gåafstand til byen
Lækkert værelse med havudsigt. Rent og pænt. God service overalt også i den tilknyttede restaurant.
2022년 6월에 2박 숙박함
답변 제공: maria 님, 2022년 6월 25일
thank you, so much for your comment! Hope to welcome you back!

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
7 days at Steris
Amazing staff, so friendly and kind and good service :) stayed there for 7 days. Very close to the beach and the old town! The resturant was one of the best i ever have taken a meal. And the waitress and the rest of the crew 10/10 !
2022년 6월에 7박 숙박함
답변 제공: STERIS TEAM 님, 2022년 6월 19일
Thank you so much for your kind comment! We wish to welcome you in future!

10/10 - 훌륭해요

michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I can’t say enough great things about Maria and Steris! The whole staff was wonderful. The location is easy for driving in and walking to old town. We borrowed bikes and rode them to old town. Everyone really was just above and beyond!
2022년 6월에 2박 숙박함
답변 제공: maria 님, 2022년 6월 10일
Thank you so much, for your comment! is a pleasure for us to accommodate guests like you! Hope to enjoy your holidays in Greece!

8/10 - 좋아요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함
답변 제공: maria 님, 2022년 6월 1일
Thank you, so much! Hope to welcome you again in future!

8/10 - 좋아요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
10 day break
Very clean hotel, we would have preferred a double bed rather than 2 singles pushed together. There was a confusion with our booking so had to change rooms half way through the holiday, which was a little annoying. But great views and a good place to stay.
2022년 5월에 9박 숙박함
답변 제공: maria 님, 2022년 6월 14일
Dear Annette, thank you so much for your comment! Thank you also for the photo!!!!

10/10 - 훌륭해요

may-britt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nydelig rom med fin utsikt over havet. Velholdt over alt.
2022년 5월에 4박 숙박함
답변 제공: maria 님, 2022년 5월 11일
Thank you, so much for your comment! We really appreciate ! Hope to see you back!

8/10 - 좋아요

flemming

가족 여행
좋아요: 객실의 편안함
Udemærket hotel tæt på strand og centrum. Vi var der udenfor sæsonen og restauranten var lukket. Men vi fik leveret morgenmad på værelset.
2022년 4월에 7박 숙박함
답변 제공: maria 님, 2022년 4월 18일
Thank you for your kind comment, hope to see you again!

8/10 - 좋아요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfactory hotel for our one night stopover
We stayed there for one night. The hotel is opposite the beach. Our room was rather kitch with a 60s/70s type decoration. The staff were nice and offered a welcome bottle of wine. Our stay was brief as we only slept there, but pleasant. The room had a bad odor when we arrived so we had to air it out, but otherwise was fine. We were there really only to sleep.
2021년 10월에 1박 숙박함
답변 제공: maria 님, 2021년 11월 1일
Dear Dana, thank you for your comment. We appreciate that. Hope to accommodate you in future, again! We wish to you a nice winter time!

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location by the beach. Nice big room with view.
2021년 10월에 1박 숙박함
답변 제공: maria 님, 2021년 10월 28일
Thank you, so much for your comment! Hope to accommodate you in future!

10/10 - 훌륭해요

Jouni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 7박 숙박함
답변 제공: maria 님, 2021년 10월 28일
thank you for your rating! Hope to accommodatr you, in future!

10/10 - 훌륭해요

Florin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: maria 님, 2021년 9월 13일
Thank you, for your rating!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay
Great location. Nice place. Right on the beach.
2021년 8월에 3박 숙박함
답변 제공: maria 님, 2021년 9월 6일
Dear Kate, thank you so much for your comment! hope to see you again in the future!

8/10 - 좋아요

Persefoni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spacious suite
The suite was big with a separate big bedroom and it’s own bathroom and balcony. The living room was also big with its own bathroom and balcony. Could be better cleaned due to covid but over all a great hotel and we loved our stay here. Can recommend!
2021년 8월에 1박 숙박함
답변 제공: Maria 님, 2021년 8월 29일
Dear Persefoni, thank you so much for your comment. Hope to see you agian in the future!

8/10 - 좋아요

Silke

좋아요: 청결 상태, 객실의 편안함
2021년 8월에 5박 숙박함
답변 제공: Maria 님, 2021년 8월 29일
Dear Silke, thank you for your rating!

8/10 - 좋아요

Tanja

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Ihan ok mutta vähän pettymys. Luvattiin ilmainen pysäköinti - mutta pysäköinti tarkoittikin yleisiä kadunvarsipaikkoja. Allas oli mini kokoinen (max 3 henkilölle) paikassa johon ei aurinko paista. Huoneessa oli vikoja, esim pistorasiat irtosivat seinistä ja fööni oli vanha ja rikkinäinen ja haisi palaneelle. Yleisöarviolta hotelli oli ok, mutta odotimme enemmän. Sijainti tosin hyvä, aivan rannassa ja rantakadulla
2021년 8월에 3박 숙박함
답변 제공: maria 님, 2021년 8월 24일
Dear Tanja, thank you for your comment. We really appreciate the comments of the guests, as we are trying to getting better. about the parking place, i like to clarify, that we never said that we offer private parking place. As we do not have it. We always say to the guests, that they can park around the hotel. this period is very busy in town, and the problem with parking is everywhere. Hope to have a better experience next time!

10/10 - 훌륭해요

Kieron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant accommodation!
Great staff. Comfy bed. Clean room. Would definitely recommend.
2021년 8월에 1박 숙박함
답변 제공: maria 님, 2021년 8월 22일
Dear Kieron, thank you so much for your comment! It is very helpful for us, to continue providing our services to our guests! Hope to see you again!

10/10 - 훌륭해요

Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel to discover the region
Steris elegant is well placed. We enjoyed the beachbjust in front of the hotel, we went to the old city just a kilometer from us. The hotel is clean and nice, the rooms are all with a balkony. We had a trip to Arkadi monastery, very good day.
2021년 8월에 2박 숙박함
답변 제공: maria 님, 2021년 8월 10일
Dear Claude, thank you, so much for your comment. We feel, really nice when our guests, keep nice memories from their vacation in Rethymno. Hope to see you in future!

6/10 - 괜찮아요

Miko

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Disapointment, Choose another hotel
We spend 5 nights at this hotel. We had deluxe sea view room. Room had nice view. Room had nice decor and it was good size. Good breakfast and restaurant was one of the best or even best at Rethymno beach street. On the another hand: - One of reseption girls was very rude. - Our airconditioner did't work properly. We complained that several times, but they never fix it. It was too hot to sleep good. -They charge extra for safe box, towels and city tax, even in sales procere safe box and tax is including at the total price. -they never changed our sheets, mop floors or clean balcony. -They also charge extra for beach chairs. They have discounted price for hotel guests but on fact you have cheaper price on another next door companys chairs. Alltogether I have been on Rethymno before and cheaper hotels have way much more hospitality and better cleaning. And my case better sleep quality, because they have proper working airconditioners or fix them if they don't work ok. I definitely won't stay here again. But I would use their restaurant. There are much better hotels with cheaper price and they won't charge extra for everything
2021년 7월에 5박 숙박함
답변 제공: maria 님, 2021년 7월 27일
Dear Mr. Miko, Firstly, i like to say thank you for your time to write your comment. Secontly, i like to express that i am really suprised, as we talked about your complaints about the payment and the extra costs and i though , that you understood. I have to explain again, (for other guests, also) that the city tax is always an extra charge. All the guests know that, and nobody has problem with it. We talked with expedia during your stay here. if they do not explain to you, then the problem is between the site where you made the reservation and expedia, who is our official partner. Furthermore, please note, that we are 3 stars hotel, that means, that we are not able to offer free facilities. Is written everywhere that we offer safety box and towel service with an extra charge. Furthermore, about the beach, i like to inform you that there is another owner - another company, we co-operate with them in case to offer better prices for the guests of Steris Hotel. we never mentioned that we offer free beach. About the cleaning, i will write that, our cleaning ladies have many many "bravo" from the guests. we never have compalints for the cleaning of the rooms. But, in any case i promise that i will check if something was wrong with your room. I also keep the complaint about the aircondition, and i promise that i will check that also. We have a technician, who comes immediately when there is a problem in the room. For the end, I will say once more,that we are thankfull for your comment, as you give us the chance to explain some things, to other guests, also. Rethymno, is a very beautiful city with many repeater guests. Hope to visit our town in the future, even if you do not stay in Steris Hotel. There are many hotels in town and several choices for your accommodation. Thank you!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Ein paar Schritte vom Strand entfernt, Hotel Pool sehr klein und nicht wie auf Bild abgebildet.
2021년 7월에 2박 숙박함
답변 제공: reception 님, 2021년 7월 12일
Dear Guest, thank you so much, for your comment. We always appreciate the comments of the guests in case to be better.We are sorry, that you are not satisfied with the size of pool. We are a small family hotel on the beach (50meters) so, our guests always prefer the beach than the pool!