스쿠버다이빙, 스노클링, 비치 바, 카야킹
예약 가능 여부 확인

호텔 산 페드로 데 마하과 여행 후기

4 out of 5
호텔 산 페드로 데 마하과
Isla Grande, Rosario Islands, Bolivar

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 376개 이용 후기 중 191개" "
평점 8 - 좋아요. 376개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 376개 이용 후기 중 48개" "
평점 4 - 별로예요. 376개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 376개 이용 후기 중 19개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an absolutely stunning location and the staff when out of their way to be helpful. Food at the restaurant was great, activities they offered were a delight and we could not recommend it highly enough. The rooms were beautifully laid out and private. You will not regret booking this!
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful, but the food was some of the worst I've ever tasted.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful, staff were kind and accommodating, we had a beautiful stay. Some of our favorite parts were the snorkeling, the beaches and the spa services
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Gabriella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great overnight stay at Majagua. They have 2 beaches conveniently located on the property with different vines. They have great food options at the restaurant. My room was also super comfortable and nice. Highly recommend staying here if you’re visiting the island.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jorge

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Suzanne

10/10 - 훌륭해요

Michael 님, Dallas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our time at this property. We didn't utilize the eco tours. We rented bikes one day but honestly there isn't very good signage indicating which dirt path goes where so we turned around. The staff and the hotel are great, the food is fantastic and we were blessed with great weather.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Julia

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice and they work hard to make you happy, however, a lot of improvement in the facility is needed. There’s no hot water at all. You need to take cold showers. The water pressure is also minimal. Rooms are fine, but the entire hotel is under construction so it’s very noisy all day. There’s nothing to do there other than two tiny beaches (enough to fit like 6 chairs each). No pools, no gift shops like the they say, not even different restaurants/ food. You get stuck in an island with the same food starting at a super tiny beach and that’s all. Not worth it at all.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Oskar

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very low standard! Unresponsive! Hotels.com awful!
Our stay was very unsatisfactory. For the very high price paid we received: (1) rooms unfit for 4 persons and totally unprepared, (2) no hot water at all and/or very low pressure cold water, (3) no reaction from the hotel for 3 days as to our complaints (!), (4) nobody from hotel spoke English, (5) 2-hours long check-in, (6) the entire "paradisal" facility under construction, (7) dirty sunbeds and many more. Problem 1. In one bungalow we found the room with beds for only 3 people (1 double bed and 1 single bed). The hotel's solution was absurd! They added an extra bed to one of the bungalows. Since the bungalows are very small, the bed was placed in the middle of the room. The bed obstructed the access to the wardrobe and to the bathroom! The coffee table was moved to the bathroom! The entire room looked like a one big bed (see the photo)! Also another room is not suitable for a stay of 4 people. Although formally there was a couch which could allow for additional 2 people to stay, the standard is unacceptable. Two people must “cross each other” and the beds were extremely short. Problem 2. For 3 days the hotel was not able to provide us hot water. Problem 3. For 3 days after the complaint nobody bothered to contact us. ONLY after we decided to make a scene (which was very unpleasant), the manager magically showed up and after hours of shouting, gave us around 17% discount. Also hotels.com was extremely unhelpful. They simply accepted the hotel's position.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

daniela

2023년 10월에 2박 숙박함

8/10 - 좋아요

Ana Gabriela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Erik

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Issues of connunication
We were a couple who stayed at this hotel, and we found out that we needed to go one day earlier than planned. In that case we tried to communicate with the number of the hotel on WhatsApp. And this were really difficult. They did not answer the questions I had and were not helpful. The only solution they had, was to rent a boat for 650 USD. The lack of communication from the staff did also appear when it came to the late check-in. They said they should inform us when the room was ready, but that never happened. We also ordered massage, but they also managed to mess this up too when they booked us on the day before. This were never communicated until the hour of massage. It seems like the hotel has a serious problems in communication, which is not making the stay relaxing. One of the reception staff acted a bit rude and was not very humble. All this were unfortunately characterizing our stay in a bad way. The hotel have two nice beaches and the rest of the staff and waitors were good. The food and cleaning were ok.
2023년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great under the circumstances!
This is the best you are going to get on this island I think. The staff was great except of a couple of the eco-guides who have serious machismo attitude. Jeffrey was amazing though who took us to see the bioluminescent plankton. Also Andreas with the snorkeling team.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was awesome! Just keep in mind that there is no market in the area.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Dayvid 님, Oakland

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The place is beautiful, modern and clean. It's in a jungle. The staff is professional and friendly
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Dayvid 님, Oakland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's beautiful and relaxing and the staff is professional and friendly
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Kaká

2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Lea

2023년 4월에 2박 숙박함

8/10 - 좋아요

Houcine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was really nice and so was the service. The food was ok and the hotel can use some improvement in that area.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Fiona

좋아요: 직원 및 서비스
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Krista

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Josephine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Gisella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREA PLACE FOR RELAXATION AND QUIET TIME. THE RIDE BACK WAS ROUGH THOUGH, WOULD NOT RECOMMEND FOR LITTLE ONES, AS THERE IS NO POOL
2023년 3월에 3박 숙박함

6/10 - 괜찮아요

Maximilian

2023년 3월에 2박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
This is a unique location and experience. Due to the remoteness of the island, the services and options are limited. We spent 2 nights at the hotel which was more than enough. We saw mostly day trippers come to the island. The boat services to/from Cartagena is a bit of a hassle, there is no flexibility in the schedule and you can only leave or come at the same time every day if you are not willing to hire your own charter. I thought the food at the restaurant was fine but can get boring with no other options. I highly recommend doing a canoe tour of the mangroves, getting a massage and exploring the island and other resorts on foot. The island and beaches are stunning.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

8/10 - 좋아요

Karla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The two private beaches on the property were perfect. The food was amazing! Best food we tried in our trip to Colombia.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Sallie

2023년 2월에 1박 숙박함

4/10 - 별로예요

Yury

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Over priced food that was pre cooked and they will heat it up and give it to you, drinks cost 3 times regular price, beach with a lot seaweed and washroom smells like sewage.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable stay
We very much enjoyed our stay at the Hotel San Pedro de Majagua. We selected this hotel based on the article in the Travel&Leisure magazine, which listed it as the best place to stay on the island. It's a beautiful property with only 17 bungalows with a wide range of activities (snorkeling, kayaking, massage, etc.) being easily arranged and well executed). We travel a lot and typically stay at somewhat upscale accommodations and were happy with our stay on all fronts. In addition to great accommodations, the hotel's restaurant is wonderful with a large variety of fresh caught seafood dishes. We ate there lunches and dinners in addition to a good breakfast included. Hotel stuff is very nice and helpful. Eveline, who is the best English speaker on site, at the front desk is wonderful. She is always ready to help and does it very efficient always with a smile on her face. The hotel is lucky to have her as an employee. Jader, the captain in charge of the restaurant, is also very helpful. We had some work being done in front of our bungalow when we arrived. Eveline immediately took care of this issue moving us to the more spacious upgraded room (without any additional pay) for the remainder of our stay. Would definitely stay at the hotel if we come back. Very much recommended.
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I visited the restaurant on a night when I did not have accommodation. The waiter told me I wasn’t able to sit any of the many free tables in the ‘guest’ section. Instead they showed me to a section where I had to sit away from everyone else, alone- but in line of sight of the main section. The section I was seated in had no music, no table cloths and a stray dog who sat next to me. The waiter didn’t make any effort to remove the stray dog until asked. Even though it was sitting in between us as he took my order.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Marcio Andre

가족 여행
Ilha paradisíaca, hospedagem nem tanto.
Estadia razoável. A ilha não tem fonte de água doce, a pressão da água nos chuveiros e torneiras é baixíssima, o que torna os banhos e até mesmo escovar os dentes uma experiência que deveria ser melhor. No check-out tentaram me cobrar uma taxa adicional, como se eu tivesse adquirido um pacote turístico na ilha. Ao serem questionados, alegaram que o adicional seria pelo fato da minha filha de 13 anos estar pagando uma tarifa mais baixa. Mesmo mostrando que a idade havia sido informada no momento da reserva e que o valor pago já levava em consideração a idade de 13 anos, até a gerência do hotel insistiu na cobrança do adicional e somente após perceberem que estavam falando com viajantes bastante experientes é que desistiram. Me pareceu claramente que estavam tentando tirar vantagem de mim, utilizando a velha máxima do "se colar, colou".
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Daniel

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

anderson

2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Gabrielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a beautiful and majestic stay! Will definitely be back!
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Staff was attentive and helpful. Thank you
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

gayle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely fantastic in every way. Property was impeccable, staff wonderful. Plenty of excursions like snorkeling, diving, mangrove tour. The massages were delicious as was the food. Everyone was very accommodating, can’t wait to go back.
2023년 1월에 4박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow wow wow! Beautiful time on this gorgeous island! Loved every second here. The rooms are beautiful and you must take a canoe through the mangroves and go snorkeling while there!!

10/10 - 훌륭해요

Jose

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Luisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect to relax and recharge!
This hotel surprised us since the beginning. Every employee was very polite and friendly. The property is incredibly beautiful and calm. I’d love to spend more time there, relaxing, and enjoying the nature around.
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Brie

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

andrew phillips

2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Dexteril

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A jewel great staff great food and great amenities Best experience in Colombia
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Some things are a little dated but still nice. Food is decent. Staff are great. Lots of actives options. Def recommend snorkeling/diving on the reef.
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Hernan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most peaceful and nature environment with the commodities of the real world in one place I highly recommend this relaxing resort hotel
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Mariana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved this hotel!! The rooms were spacious and very clean. Staff is very attentive and go above and beyond.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

ROLANDO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and romantic rooms with nice views of the ocean. Great food and beaches were nice...
2022년 9월에 1박 숙박함