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래디슨 블루 호텔 & 리조트, 알 아인 여행 후기

4 out of 5
래디슨 블루 호텔 & 리조트, 알 아인
Sarooj District, Hilton Road, Al Ain, Al Ain, Abu Dhabi

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 277개 이용 후기 중 99개" "
평점 8 - 좋아요. 277개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 277개 이용 후기 중 52개" "
평점 4 - 별로예요. 277개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 277개 이용 후기 중 12개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Junyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good option in Al Ain
Nice facilities.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

taehun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 직원은 친절하였다. 주변에 관광과 골프를 즐길수 있어서 너무좋았다.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
awesome stay overall
It was amazing except all the hotel guest had to come pass security check due to VIP staying at hotel. But hotel upgraded my room since I had to pass double security check!

6/10 - 괜찮아요

Ian 님, Abu Dhabi

별로예요: 객실의 편안함
not bad but not good
not bad but not good

10/10 - 훌륭해요

Farhadkhan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine hotel
2024년 5월에 3박 숙박함

4/10 - 별로예요

ABDULLA

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found a cockroach in the bed
2024년 2월에 1박 숙박함

8/10 - 좋아요

Imad

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Abdulla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Der Service war sehr schlecht. Die Leute die bei der Rezeption setzen haben keine Ahnung. Behandlung schlecht. Ich denke, sie sind Inder!
2024년 1월에 9박 숙박함

2/10 - 너무 별로예요

mohammed

2024년 1월에 1박 숙박함

4/10 - 별로예요

Fatima

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying at Radission blu Al ain
The first time i’m not enjoying staying at Radisson hotels , I’m not feeling comfortable this time, The reception not helpful, the furniture is dilapidate
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rhonda 님, Salem

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ali

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Scott

가족 여행
별로예요: 직원 및 서비스
Terrible
We were over charged significantly from the price on our hotels.com booking and spent the whole 2 days grying to get the money back. No one would help and we were rold to come back each day at a different time but there was never anyone available to help. We are keaving now with the promise someone will contact us! As well we didnt get the room we paid fdor and the whole grass area in front of the room is a building site
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Muhammad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All perfect
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kwok wing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Great experience , nice staff and clean place
2023년 10월에 4박 숙박함

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great, friendly and helpful folks, but toilet had a crack in the seat that pinched when one sits on it and the room service brought waffles that were inedible. Everything else was fantastic!
2023년 9월에 1박 숙박함

4/10 - 별로예요

Tanvir

가족 여행
별로예요: 직원 및 서비스
Great location but hotel group not my favourite
Confusion at check in about booking not an experience I would like to repeat
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
Family Staycation
On an overall note, the family staycation was pleasant with good breakfast and dinner buffet. Based on the experience, following to enhance the Hotel's USP's if they provided, 1. More indoor play activities, such as Snooker / Pool tables, Table tennis, Chess / Card tables, Arcade games maybe; as the only family activity available is the family / lap pool. 2. The hotel could also provide the staying families or guests a shuttle service to Jebel Hafeet to watch the sunset or sunrise
2023년 6월에 1박 숙박함

8/10 - 좋아요

Kerri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice interior, outside needs a bit of paint. Comfortable room with amenities. The lap pool was, unfortunately, closed but the family pool was not too crowded. We availed Paco's, located in the hotel, and had excellent service.
2023년 6월에 2박 숙박함
답변 제공: Mohamed Khedr 님, 2023년 6월 17일
Dear guest,Thank you for sharing your feedback about your recent stay at Radisson Blu Al Ain Hotel and Resort. We are glad to hear that you appreciated the nice interior and comfortable room with amenities.We apologize for any inconvenience caused by the lap pool closure. However, we are pleased to know that the family pool was not overcrowded, providing you with a pleasant swimming experience.Thank you for mentioning Paco's, located in our hotel, and the excellent service you received there. We take pride in delivering exceptional dining experiences to our guests.We appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,

8/10 - 좋아요

GNANASEKARAN THARMIA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lighting in the room should be improved. The bath accessories such as the shower were not functioning properly.
2023년 5월에 2박 숙박함
답변 제공: Mohamed Khedr 님, 2023년 6월 17일
Dear guest,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Al Ain Hotel and Resort. We appreciate your comments about the lighting in the room and the functionality of the bath accessories.Your feedback is important to us, and we will take it into consideration as we continuously strive to enhance our guests' experience. We apologize for any inconvenience you encountered and assure you that we will address these issues promptly.We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with an improved stay that meets your expectations.Warm regards,

8/10 - 좋아요

Chloe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Took a weekend trip to Al Ain with my 3 year old. Hotel is ok but dated, lots of construction ongoing. Rooms are a bit tired and didn't smell great but beds were comfortable enough and was clean. Food was nice enough, and pool is decent for kids but music blaring out is a bit off-putting.
2023년 5월에 1박 숙박함
답변 제공: Mohamed Khedr 님, 2023년 6월 17일
Dear guest,Thank you for sharing your feedback regarding your recent stay at Radisson Blu Al Ain Hotel and Resort. We appreciate your comments and apologize for any inconveniences you experienced.We understand your concerns about the dated appearance of the hotel and ongoing construction. We are continuously working on improvements to enhance our guests' experience.We apologize for any issues with the room's condition and any unpleasant odors you encountered. Our housekeeping team strives to maintain cleanliness, and we will address these matters promptly.Thank you for acknowledging the comfort of the beds and the overall cleanliness. We are glad to hear that you enjoyed the food and found the pool suitable for kids. We apologize if the music was a bit overwhelming and will ensure that the volume is adjusted accordingly.We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with an improved experience that meets your expectations.Warm regards,

2/10 - 너무 별로예요

Mohamed 님, Abu Dhabi

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Mohamed Khedr 님, 2023년 6월 17일
Dear guest,Thank you for taking the time to review us on your recent experience at Radisson Blu Al Ain Hotel and Resort. We apologize for any inconvenience you may have encountered during your stay and we appreciate if you may be able to provide us with more details about your stay experience for improvement and consideration. Please rest assured that we take your feedback seriously as We are committed to providing excellent facilities for our guests.We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring a more enjoyable and satisfactory stay.Warm regards,

10/10 - 훌륭해요

Bahaa Eddine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to relax with kids
2023년 4월에 2박 숙박함
답변 제공: Mohamed Khedr 님, 2023년 6월 17일
Dear guest,Thank you for your feedback regarding your recent stay at Radisson Blu Al Ain Hotel and Resort. We are delighted to hear that you found our hotel to be a great place to relax with kids.Creating a relaxing and enjoyable environment for our guests, especially families, is one of our top priorities. We are pleased that you and your children had a wonderful time during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another relaxing experience.Warm regards,

4/10 - 별로예요

Tamer

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jackpot was not working squash court user for gym other not in good conditions
2023년 4월에 2박 숙박함
답변 제공: Mohamed Khedr 님, 2023년 6월 17일
Dear guest,Thank you for taking the time to provide feedback on your recent experience at Radisson Blu Al Ain Hotel and Resort. We apologize for any inconvenience caused regarding the non-functional jackpot and the condition of the squash court.Please rest assured that we take your feedback seriously and will address these issues promptly. We are committed to providing excellent facilities for our guests, and we appreciate your understanding in this matter.We value your patronage and hope to have the opportunity to welcome you back in the future, ensuring a more enjoyable and satisfactory stay.Warm regards,

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Sony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Birgitte

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for families. Very friendly staff. Under some renovation, but we still enjoyed the facilities.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Houda

2023년 3월에 2박 숙박함

8/10 - 좋아요

Gerd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 9박 숙박함

8/10 - 좋아요

Joseph

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함

4/10 - 별로예요

Arpit

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended for family/couple/leisure stays
This is a below average hotel and looks like a dead property. Good for business travel.
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Mirza

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff and service are amazing So is the food and buffet breakfast But the hotel is in very bad and old shape The washrooms need upgrades Bad smell is coming from washrooms The showers are constantly changing water temperature I was disappointed in the conditions of the hotel But the staff is amazing Hope they can upgrade it to a proper 5 star resort
2023년 1월에 1박 숙박함

8/10 - 좋아요

Mohan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An elegant hotel with all that you require.
A great place to stay and the hotel provides an excellent breakfast in the morning.
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Mostafa

2022년 10월에 2박 숙박함
답변 제공: Mohamed Khedr 님, 2022년 12월 8일
Dear Mr Mostafa, Greetings from Radisson Blu Al Ain!Thank you very much for your review. It is a pleasure to learn that you have enjoyed your stay with us.We are looking forward to welcoming you back soon in your next visit to Al Ain. Thank you

10/10 - 훌륭해요

Mohammad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very conveniently located, With excellent facilities
2022년 10월에 1박 숙박함
답변 제공: Mohamed Khedr 님, 2022년 12월 8일
Dear Mr Mohamed, Thank you very much for taking the time to share your feedback with us. It is a pleasure to learn that you have enjoyed your stay.We are looking forward to welcoming you back soon in your next visit to Al Ain. Thank you

8/10 - 좋아요

Reda

2022년 10월에 2박 숙박함
답변 제공: Mohamed Khedr 님, 2022년 12월 8일
Dear Reda, hank you for choosing our property for your recent stay and sharing your experience.We are glad to know that you enjoyed your stay with us and we looking forward to hosting you again in the near futureThank you

10/10 - 훌륭해요

Zoltán

2022년 9월에 1박 숙박함

8/10 - 좋아요

Al Haythem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Mohamed Khedr 님, 2022년 9월 26일
Dear Al Haythem, Thank you for taking the time to share your feedback from your recent visit to the Radisson Blu Hotel and Resort, Al Ain . We are delighted to read from your review that you had enjoyed your recent stay with us It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel and Resort, Al Ain , I look forward to welcoming you back.Thank you Kind regards

8/10 - 좋아요

Malak

좋아요: 직원 및 서비스, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
اكثر من تميز
فندق رائع في العين بجانب البوادي مول
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good place to be, in a historical city.
I seriously think this hotel is under rated on Hotel.com, probably elsewhere as well. We have had an excellent time staying there for 2 nights. The hotel staff were very polite, friendly and helpful. The location is good too, easy for us to go places in Al Ain. The hotel has a history, a landmark in AA, but with a new interior. We will come back if we visit AA again, hopefully in the winter when temperature is lower.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Bárbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
My family and I really enjoyed!
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Sultan

가족 여행
별로예요: 청결 상태
The rooms were OK. Balcony is dirty and room size is small. The main issue is the pool and facilities which is not to the level of a 4 stars hotel and resort. Dirty sunbeds, pool and bathrooms in common areas and unprofessional staff who simply reply back as take it or leave it (pool lifeguards mainly). No separate cleaning crew except the life guards on the pool side, so obviously it will lead to such a case. The reception staff are nice and welcoming. Hotel buffet for both breakfast and dinner was mainly Indian food, which may not be suitable for all guests. I am sure there are plenty of room for improvement from Radisson blue here in al ain city.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Mohammad

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The check in was too bad. We had to wait till 7pm to get the room. First their system had problem, then the room was also not ready!!!
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Mohamed

2022년 2월에 1박 숙박함
답변 제공: Mohamed Khedr 님, 2022년 3월 2일
Dear Mr Mohamed. , Thank you for taking the time to review us. We are delighted to know that you have enjoyed your stay with us and We all look forward to welcoming you back to Radisson BLU Al Ain in the not too distant future. Best Regards,

8/10 - 좋아요

Marie-Josée 님, Québec

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Sachin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location where the chalets are blends with the nature.
2021년 12월에 1박 숙박함
답변 제공: The Management 님, 2022년 2월 22일
Thank you for the great feedback of your recent holiday experience at our Radisson Blu Al Ain; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel were able to meet all your needs during your stay.