Dear Jan, thank you for taking the time to share your experience with us. We appreciate your kind words and are glad to know that you have enjoyed your time staying with us at Poetry. We hope to have you again with us soon. If you plan to come back to Buenos Aires, please do not hesitate in contact us. It will be a pleasure for us to assist you.

Thank you so much for such kind words, we really appreciate it. It fills us with joy to know you enjoy your time here. Hope to receive you and your lovely family again soon!

Hello Victor, thank you for taking the time to share your experience. We are more than happy to know you enjoyed your stay here and hope to receive you again in the future!

Hello Blair, thank you for taking the time to share your experience with us.We really hope to receive you again!Poetry Staff

Silvana, muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos que considere que la comunicación fue escasa, es algo en lo que hacemos puntual hincapié para que todos nuestros huéspedes estén informados tanto antes como durante la estadía. Hemos enviado algunos mails, sin respuesta, al correo que nos proporcionó. Quizás tomamos mal la información. Esperamos recibirla nuevamente con nosotros y una vez mas, gracias por sus comentarios, como alojamiento en crecimiento nos ayuda muchísimo a mejorar constantemente. Quedamos a disposición.Poetry Staff

Hello Ed, it has been a pleasure to receive you and Kathryn, thank you for sharing your experience, it make us so happy to know that you enjoyed your time here!

Elizabeth, thank you for taking the time to share your experience with us. We really look forward to receiving you again on a near future! Poetry Staff

Chris, thank you for your kind words, we couldn't be happier to know that you enjoyed your stay with us, hope to receive you again soon! Poetry Staff

Muchas gracias Cecilia! nos alegra mucho que hayan disfrutado su estadía con nosotros, quedamos a total disposición! Poetry Staff

Muchas gracias Jimena, esperamos que nos visiten pronto nuevamente!!!

Muchas gracias Duval por sus amable palabras, nos alegra que hayan disfrutado de su estadía y esperamos volver a recibirlos nuevamente pronto. Saludos! Poetry Staff

Dear Steve, thank you very much for your kind words and for taking the time to share this. We are really pleased to know that we have been helpful during this situation. We look forward to receiving you again on a near future! Best regards, Poetry Staff

Thank you John! We hope to having you staying with us again when all this situation improves

Thank you very much for your kind words! We are really happy to hear that you enjoyed your time with us!

Dear Richard, We write you this to thank you once again for having chosen us for your stay and we are really happy with the kind words you wrote about us on your review. We are very sorry to know that the linen was not in great conditions. If we would have known at the moment you noticed it, we would have provided you new ones right away. Of course, we had a serious conversation with our cleaning staff, who will be more attentive to this, as well as us. As you have seen on our page, we always try to provide a quality service to all our guests and we care that each of them is pleased and comfortable throughout the stay. That is why we regret that you had this problem, those are details that we cannot miss. Thank you for taking the time to write a review and letting us know about this. As a growing business, we are constantly trying to improve our service and all comments and suggestions are helpful to us. Hope to see you soon on a near future! Warm regards, Poetry Staff

Obrigados por suas amáveis palavras, estamos felizes em saber que você gostou da sua estadia conosco!

Muito obrigado pela sua mensagem. Gostamos muito de ouvir quando os nossos hóspedes voltam satisfeitos. Tomara que tinham viajado bem á casa e esperamos recebé-los em outra oportunidade. Cordialmente, Irina

Hello Silvio, We just wanted to thank you once again for having chosen us for your trip to Buenos Aires. We really appreciate all our guests' comments and suggestions, as a growing business those are very important to improve our services. On the apartment we always leave a bottle of water on the fridge and a bottle of Argentinian Malbec wine as a complimentary courtesy. If for some reason our staff while preparing the apartment to receive you, forgot to left the water, we apologize and if we would have known at the moment we would have provided one right away. Also, as you booked through this site, your reservation had daily cleaning included, we left a grey tag in the apartment that you can put outside the door every day you want it. We are sorry if that was not clear or not explained to you properly during the check-in. We care about our guest very much and we try to make all of them feel at home. Thank you very much and we hope to have you both staying with us again.

Thank you very much for your nice words, we are glad you enjoyed your stay with us.