외관

미트시스 셀렉션 라구나 여행 후기

5 out of 5
미트시스 셀렉션 라구나
Anissaras, Hersonissos, Crete Island

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 642개 이용 후기 중 436개" "
평점 8 - 좋아요. 642개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 642개 이용 후기 중 28개" "
평점 4 - 별로예요. 642개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 642개 이용 후기 중 6개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

saurabh sachin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing pool, friendly staff and good food
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Not much around the local area. Good walking along the coastline.
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Alexander Lloyd

좋아요: 직원 및 서비스
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Yan 님, Germantown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food in the theme restaurants was excellent!
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall excellent, but some more options for entertainment in the evenings would be good.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Marlina Simbolon De

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We would love to come back!
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Laguna Management Team 님, 2023년 11월 11일
Dear Justin, Thank you for the positive feedback! We can't wait for your next visit!Kind regards,

8/10 - 좋아요

Jana

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’d give 5* to kids club facilities & staff. Great entertainments, safe conditions, lovely and friendly staff. Restaurant options, menu and service were also great. Only downside is it was difficult to get a booking for certain restaurants. Cons The hotel looks a bit worn out, especially rooms, sun beds and spa area. Bare minimum was done when cleaning rooms. Repetitive meals in main restaurant, limited food choices especially for people with food allergies Overall we had a pleasant stay, although it didn’t always feel as luxury 5* holiday
2023년 10월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 11월 3일
Dear Jana, Thank you for sharing your experience! We're thrilled to know your family enjoyed the kids' club and our entertainment program. Our Guest Relations is always happy to assist our guests with their table reservations. Please be assured that your feedback will be passed on to the relevant departments. We hope to welcome you back soon.Kind regards,

8/10 - 좋아요

jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would not rate 5 stars but still pleasant stay. Very hard to book specific restaurants and buffet seemed repetitive
2023년 10월에 5박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 29일
Dear Jane, Thank you for your review and for choosing us for your holidays. We are glad that you had a pleasant stay. Our Guest Relations is always happy to assist our guests with their table reservations. Kindly note that regarding the Main restaurant, we follow a cyclic program to ensure variety. Moreover, thematic nights take place to enhance the culinary experience. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic holiday stay
2023년 10월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 28일
Dear Charles, Thank you for your rating and for sharing your amazing photo! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete! Kind regards,

10/10 - 훌륭해요

stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is amazing , rooms faultless . Main restaurant food and staff are great . Only let down is the pool bars and booked restaurants ,they lack character and a personal touch which the others have in abundance. Kids swimming pool is great and life guard (Mary) lovely. Kids shows are also very good entertainment.
2023년 10월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 27일
Dear Stuart, Thank you for your kind words about our amazing hotel and excellent rooms. We're delighted to hear that you enjoyed the main restaurant's food and we appreciate your compliments on our exceptional staff. Your feedback will be passed on to the relevant departments. It's wonderful to read your comments regarding the kids' swimming pool as well as a member of our team, along with the kids' shows providing excellent entertainment. We hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Pabitar

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its an amazing location beautiful views of the sea. So close to the sea and very accessible too.
2023년 10월에 6박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 27일
Dear Guest, We're thrilled to hear that you had an amazing experience at our beautiful location, enjoying the stunning sea views. We appreciate your positive feedback and look forward to welcoming you back for more memorable moments by the sea in the future.Kind regards,

10/10 - 훌륭해요

Idan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, great value, friendly service. Just watch out form the stuff driving the carts at night too fast through the resort.
2023년 8월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 22일
Dear Idan, Thank you for choosing our resort for your holidays and for sharing your feedback. We're delighted to hear that you had a great stay and found value in our services.Please be assured that we will pass your feedback on to the relevant departments. We hope to welcome you back in the future for another great experience.Kind regards,

10/10 - 훌륭해요

Eloise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
We had an amazing stay at Mitsis laguna in Crete. Our room was well designed and equipped with everything we need. The food was brilliant and lots of choice, we especially enjoyed eating at the Italian, cretan and Asian restaurants. Staff were friendly and attentive. We will definitely be trying more Mitsis hotels!
2023년 10월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 17일
Dear Eloise,Thank you for sharing your amazing experience at the Mitsis Laguna! We're delighted that you had a wonderful stay and found your room well-designed and equipped to meet your needs. It's great to hear that you enjoyed the brilliant food options and the wide range of choices, with special mentions for the Italian, Cretan, and Pan-Asian restaurants. Your kind words regarding our friendly and attentive staff are much appreciated. We look forward to hosting you at the Mitsis Hotels in the future and providing you with more fantastic experiences. Kind regards,

10/10 - 훌륭해요

Lukas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein wunderschöner Urlaub..Alles an Speisen und Getränke, was man sich nir vorstellen kann. Selbst beim Pool und am Strand ist Bedienung. Personal ist immer sehr freundlich. Wir haten das Zimmer oberhalb des Eingangsbereich, da war es in der Nacht offt sehr laut. Die Zimmer sind schlecht gedämmt, man hört alles was im Haus passiert.
2023년 10월에 9박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 13일
Dear Lukas, Thank you for your feedback! We're delighted to hear that you had a beautiful vacation and enjoyed the wide variety of food and drinks available. Your compliments on our friendly staff are much appreciated. Please be assured that your feedback will be passed on to the relevant departments. We hope to welcome you back for another wonderful stay in the future. Kind regards,

10/10 - 훌륭해요

Wolf

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 10일
Dear Guest, Thank you for the positive feedback. We are looking forward to seeing you back soon!Kind regards,

10/10 - 훌륭해요

idan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great vacation in Mitsis
Everything was 10/10!!!
2023년 9월에 3박 숙박함
답변 제공: Laguna Management Team 님, 2023년 10월 3일
Dear Idan, Thank you for your positive feedback! We are excited that everything was to your satisfaction! We look forward to the opportunity to welcome you back in the future. Kind regards,

10/10 - 훌륭해요

Mario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay. Family friendly property. The beach in front of the property was not great but you could walk to a much nicer beach. I would suggest perhaps having a train or something to transport guests to the nicer beach.
2023년 9월에 3박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 17일
Dear Mario, Thank you for taking the time to share your views regarding your recent stay with us. We are excited to hear that you really enjoyed your stay! Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. Your comments and suggestions are highly appreciated and will be taken into consideration. We look forward to welcoming you back again soon! Kind regards,

10/10 - 훌륭해요

INES

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Très beau complexe, on s'y sent extrêmement bien. Le personnel est aux petits soins, vraiment adorable ! Le buffet n'est pas top mais les restaurants sont excellents. Les chambres, notamment la salle de bain mériterait d'être rafraîchie, la propreté des chambres est aussi perfectible pour un 5 étoiles. Petit bémol sur les lumières des couloirs et les clims allumées non stop (pensons à la planète). Des activités et concerts sont proposés c'est top !
2023년 9월에 6박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 16일
Dear Ines,Thank you for your review and for choosing us for your holidays. We appreciate your compliments on our staff and we are happy to see that you remained satisfied with our activities as well as our entertainment program. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

Karen Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff who all seem to go out of thier way to help, rooms modern and clean with nice extras. Plenty of space. Very varied food choices at all times of day & night.
2023년 9월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 13일
Dear Karen, Thank you for writing your lovely review and we appreciate your compliments on our very friendly staff as well as the variety of our food offerings. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, great facilities, didn't leave the resort once. Extremely accommodating - the kids club is fantastic!
2023년 9월에 6박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 13일
Dear Danny,Thank you for sharing your views regarding your recent stay with us. It is nice to see that our facilities met your expectations! We hope to have the opportunity to welcome you again in the future. Kind regards,

10/10 - 훌륭해요

Said

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal sehrrr extrem freundlich. Super Familienhotel.
2023년 9월에 8박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 11일
Dear Said, Thank you for your lovely review and for choosing us for your holidays. Being more than accommodating and helpful but also extremely kind and friendly are some of the values of hospitality we believe in! We are looking forward to your return. Kind regards,

10/10 - 훌륭해요

Hernan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 6박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 2일
Dear Hernan, Thank you for the positive feedback! It was a pleasure having you with us and we hope to see you again in the near future!Kind regards,

10/10 - 훌륭해요

THOMAS FRANCOIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout est excellent: prestations, service, propreté, activités
2023년 8월에 9박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 20일
Dear Thomas, Thank you for your amazing review. it is nice that everything was to your satisfaction. We look forward to welcoming you again soon! Kind regards,

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is really fabulous, everything is perfect, personnel are very Kind, helpfull and professional. The prestation are more than we could expect.
2023년 8월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 20일
Dear Vincent, Thank you for your lovely review and for your excellent comments regarding our team! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete! Kind regards,

6/10 - 괜찮아요

Ali

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
1- STRAND VOLLER KLEINE FELSEN.. KINDER HABEN KEINE CHANCE ZUM SCHWIMMEN.. DAS STRAND VOR DEM HOTELWAR NICHT GENIESSBAR. 2- AUTO VERMIETER "ANSA" IN HOTEL FAHRZEUG AM LETZTE TAG WAR DAS KUPPLUNG AM ENDE UND NICHT ERWÄHNT ZUM GLÜCK BRAUCHEN WIR DAS AUTO NUR ZUM FLÜGHAFEN. 3- HABEN WIR IMMER WENIG SEIFEN UND SHAMPOO IN HOTELZIMMER 3- LEIDER KEINE 5 STERNE WERT
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Christos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful holiday at the Mitsis Laguna! The best hotel with the best staff! My family and I spent 11 nights at the Mitsis Laguna and had the most amazing and relaxing holiday. The hotel itself is great with excellent facilities, very clean and with great dining options. The food served at all the restaurants was of an excellent quality, tasty and plentiful. Most importantly, all the staff were amazing! Very friendly, attentive and made us feel very welcome. They all went out of their way to make sure we were looked after. For me this sets the hotel head and shoulders above the rest. Thank you very much to the whole Team! Far too many too many to personally name, but a special thanks goes to; Panayiotis – manager; Alexandros – manager; Babis – reception; Giorgos – buffet; Dimitris - à la carte; Panayiotis - à la carte; Antonis – Cretan; Spyros – Italian; Johnny – Asian; Matheos - beach bar; Lefteris - beach bar; Petros - pool bar; Apostolis - security; Iliana - night bar. We hope to be back to your fantastic hotel in the near future.
2023년 7월에 11박 숙박함
답변 제공: Laguna Management Team 님, 2023년 9월 5일
Dear Christos, Thank you for your lovely review and for choosing us for your holidays. We are excited to see so many members of our team mentioned by name in your comments! They will be thrilled to know that they made a positive impact in your experience! It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiene una excelente atención de todos los empleados. Muy buen lugar, buena comida, buena atención!!!
2023년 8월에 3박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 16일
Dear Marco, Thank you for your excellent review. Creating unforgettable memories and experiences for our guests is our top priority, and we are happy that we achieved this with you. We are looking forward to seeing you again in the near future!Kind regards,

10/10 - 훌륭해요

Mahari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best thing about this hotel is the service. The best i have seen. Everyone is professional and friendly. There is nothing in the area within walking distance but 10 mins taxi drive to Hesronesou lots of bars and restaurants to cater for all ages. Definitely recommend the hotel.
2023년 8월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 14일
Dear Mahari,Thank you for your review and of course for recommending us. Your compliments on our service are much appreciated. It was a pleasure having you with us and are looking forward to welcoming you back soon!Kind regards,

10/10 - 훌륭해요

Oded

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 6박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 14일
Dear Oded, Thank you for the perfect rating. It was a pleasure having you with us and we are looking forward to seeing you back soon!Kind regards,

6/10 - 괜찮아요

Eleri

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 14일
Dear Eleri, Thank you for your feedback. We would have been more than happy to assist you with any inconvenience you may have faced. Kind regards,

10/10 - 훌륭해요

Mike

좋아요: 숙박 시설 상태 및 시설
Amazing service
2023년 8월에 3박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 13일
Dear Mike, Thank you for your review and for your compliment on our service. It was a pleasure having you with us and we hope to see you back soon!Kind regards,

8/10 - 좋아요

Martin Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is well setup, the various restaurant options is a welcoming variant from the buffet option, sushi bar is nice with a preset platter and no bookings required, my advice is to take beach shoes if you are going to venture into the sea due the rock surface.
2023년 7월에 14박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 13일
Dear Martin, Thank you for your review and for choosing us for your holidays. We are happy that we met your culinary expectations. Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. We hope to welcome you again to our hotel. Kind regards,

10/10 - 훌륭해요

Stefano Brenz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything excellent, huge variety of food and drinks, three pools and a beach.
2023년 7월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 6일
Dear Stefano, Thank you for your review and for choosing us for your holidays. We are happy that everything was to your satisfaction. We hope to welcome you again to our hotel. Kind regards,

10/10 - 훌륭해요

Oleksandr

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall experience was very positive. We were happy with food and drinks selection. Pools were great. Unfortunately entrants to the sea has a lot of rocks. Every night shows for kids are not very exciting. Everything else was great.
2023년 7월에 10박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 6일
Dear Oleksandr, Thank you for sharing your views regarding your recent stay with us. We are delighted that overall you enjoyed your stay and that you remained satisfied with the food and drinks selection as well as with our pools. Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. Please be assured that your feedback will be taken into consideration. We look forward to welcoming you again to our hotel. Kind regards,

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not quite awesome
They touted themselves as a 5-star, "ultra all inclusive" resort. The resort itself might be more like 4.5 star as it could use a little TLC in some areas. We checked in to find water all over our bathroom floor from an apparent leaky toilet. After 3 different calls to the front desk, an employee came in and laid a towel down in front of the toilet. That was their repair! I had asked various questions (like meal times, how to book reservations at the restaurants, etc.) and was just told to refer to their website. I couldn't even find the correct website! I had to call the front desk and have the lady walk me through each click on the website, only to learn that there were no reservations available at any of their restaurants! I didn't even know there was a gym on the premises until I happened upon it while searching for a restroom. Information at check-in was definitely lacking. Many of the employees there were not really friendly. They appeared to dislike their jobs. We have stayed at many different all inclusive resorts in several different countries, and this has to be the worst service I've ever received, despite the physical beauty of the place. I would recommend they send management and/or staff to an all-inclusive in the Caribbean to learn how to operate. I will also add that the beach is very rocky and not very swimmable. But the rooms were very spacious.
Main pool
Mail Pool
Rooms and pool
2023년 7월에 3박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 30일
Dear James, Thank you for your review. We are happy that you remained satisfied with the size of your room. Please be assured that your feedback will be passed on to the relevant departments. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

Yannick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gut
2023년 7월에 11박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 29일
Dear Yannick, Thank you for your positive feedback. We hope to see you back in the near future.Kind regards,

6/10 - 괜찮아요

Oren

2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Lavinia Liliana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The AC will not be efficient, especially in a very hot day, Food is good, a lot of options, and very tasty, something that you rarely find in an all inclusive. Great activities , the highlight of the facilities is the big pool! Great immense pool, clean water, a lot of chairs around it. Don’t expect too great of the bar service, cocktails are not great! Overall meeting expectations for a luxury all inclusive resort, I will be back if I will chose the room on the ground floor with shared pool option instead of sea view! Top floors are way too hot in the summer.
2023년 7월에 5박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 30일
Dear Lavinia, Thank you for writing your review and for choosing us for your holidays. We are happy to see that we met your culinary expectations and that you remained satisfied with our activities as well as our Main pool. We are surprised by your comment regarding our cocktails, as they have been praised several times by our guests. Please be assured that your feedback will be taken into consideration. We hope to welcome you again to our hotel. Kind regards,

10/10 - 훌륭해요

Marthe Yding

2023년 7월에 7박 숙박함

8/10 - 좋아요

Hasan

2023년 7월에 10박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 16일
Dear Hasan, Thank you for your rating. We would have been more than happy to assist you with any inconvenience you may faced. We hope to welcome you back soon.Kind regards,

2/10 - 너무 별로예요

Jim 님, Longmont

2023년 7월에 2박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 14일
Dear Jim, Thank you for your rating. We would have been more than happy to assist you with any inconvenience you may have experienced. Kind regards,

10/10 - 훌륭해요

SHINO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 24일
Dear Guest, Thank you for the positive feedback. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

bernard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for families. Close to the beach. Really nice and clean. Make sure you download the Mitsis app, set up your account and book the great restaurants ahead of time.
2023년 7월에 3박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 24일
Dear Bernard, Thank you for sharing your views regarding your recent stay with us. We are happy that you remained satisfied with the cleanliness of the hotel. We hope to welcome you again in the future. Kind regards,

10/10 - 훌륭해요

Amato

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bon établissement
2023년 7월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 24일
Dear Guest, Thank you for your review and for your kind words regarding our hotel. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 - 훌륭해요

Alessandra

2023년 7월에 10박 숙박함
답변 제공: Laguna Management Team 님, 2023년 8월 13일
Dear Alessandra, Thank you for the high rating. It is great that you enjoyed your stay. We hope to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Gor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 24일
Dear Guest, Thank you for the high rating. It will be our pleasure to welcome you back soon.Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 24일
Dear Guest, Thank you for the positive feedback. We hope to see you back soon!Kind regards,

10/10 - 훌륭해요

Ariel

2023년 7월에 7박 숙박함
답변 제공: Laguna Management Team 님, 2023년 7월 23일
Dear Ariel, Thank you for the excellent rating. We are happy that everything was to your satisfaction. We look forward to welcoming you again soon! Kind regards,