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4 out of 5
벤토타 비치 바이 시나몬
NATIONAL HOLIDAYS RESORT, BENTOTA,, Bentota, Southern Province

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 83개 이용 후기 중 22개" "
평점 8 - 좋아요. 83개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 11개" "
평점 4 - 별로예요. 83개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 5개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent sur tout tous les plans
decouverte d'un hotel au charmes discrets beaux balcon pour se détendre
2017년 6월에 3박 숙박함

2/10 - 너무 별로예요

shishanee

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Do not stay here !!! It is a awful hotel!
The hotel is one of the worst hotels we have stayed in. I have been to this hotel as a child and it was a fantastic hotel back then but now its gone down so much! The room was dirty and had a terrible smell.The room looked like it wasn't clean for years. We complained to the manager and he move us to another room and it was also very dirty and my partner showed the manager the dirty parts of the room and the manager agreed that the room is not clean. The manager said that he could upgrade us to a better room but they are fully booked and we will need to stay in the room that was dirty for one night. since it was only one night we said that its ok. The manager got housekeeping to clean the room but they didnt do a great job. The following day we were very sick ( we are still recovering ) because the aircon was full of dirt and dust and possibly bacteria. This ruined our holiday!!! We didnt get the room change till 5pm the next day even though we were promised first thing in the morning after breakfast. The food was tasteless and the breakfast was not good. We will never stay in this hotel again. It is a shame because the pool and beach areas are wonderful.

4/10 - 별로예요

Steve 님, Canada

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
Older building and basic rooms. My reservation was for a king bed room, but only a room with three singles was offered on arrival. WiFi did not work in our wing of the hotel. Would not recommend.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dated and grubby hotel
Hotel dated and grubby, could be great but showing its age

8/10 - 좋아요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Storyn och fint hotell!
Mkt bra på alla sätt!!!

6/10 - 괜찮아요

SALEH

별로예요: 객실의 편안함
كان التكييف سيئ لكن اليوم الثاني غيرو لنا الغرفه

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lives up to its standards
Very nice hotel A1the grounds were imaculat unfortunately our stay wasn't long enough would come back.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
除了海水和沙滩，一般般的酒店
海边风景很美，黄色沙滩不错，酒店地理位置很优越。但是，卫生状况、设施及服务、餐饮一般般。

8/10 - 좋아요

omar 님, london

좋아요: 객실의 편안함
Nice Hotel close to the beach.
House keeping was not good. reception staff were cooperative

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kul arkitektur, behagelig sted
Fint beliggende hotell med veldig bra bassengområde. Maten på hotellets uteterrasse og inne på á la carte var bra priset (buffeten dyr). Jernbanen ligger rett på østsiden av hotellet, men vi ble ikke plaget av lyden. Fin uteterrase til rommet, med mulighet til å gå rett ut i den store hagen med lekeplass for barn, svømmebasseng og 2 utebarer

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Famidha

별로예요: 청결 상태
The food and service was great. Need to improve on room facility and practicality especially cleanliness. Beds were old and linen was discolored.we asked for 2 double rooms one of the rooms had a third bed which unrestricted the space. One bathroom did not have a shower cubicle or shower curtain. Floors got wet after a shower.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Nalin 님, Colombo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not upto a 4 Star hotel service. Long delays
Check-in was delayed even though we arrived after 6.00p.m. The Staff does not pay attention to detail. The Hotel does NOT provide Tooth Brush/ Toiletry items as standard issue with room booked. One has to request and then wait 20 minutes until someone brings it, especially when the rooms are away from reception area. Also, the Restaurant capacities and service was very poor. Long delays at the MEZZ restaurant & Fire was having a private function. The in-house guests do not have convenient dining as few seats.

8/10 - 좋아요

Zbigniew 님, Irvine , CA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Nice place
Nice place with nice location ( not directly on the beach ), generally staff are very nice with the exception of main dark where for some reason all guys we deal with where not pleasant at all lily some would expected .

4/10 - 별로예요

Michael 님, Malmö

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Poor behavior in the reception
Our stay at Bentota Beach started with the staff in the reception being really unfriendly and stating that we don't have a room booked, not until we get them to call Hotels.com do they admit that they have one, however, they don't have a room for us. All in all the wasted more than an hour for us before they told us to come back later in the afternoon. When we got back the service was still poor and they started lying and stating that we are upgrading you to a premium room for the inconvenience, however, that was just bs because we got exactly the room we were suppose to have the whole time, just poorly handled. The hotel it self is fresh and close to the beach with a nice pool. The guys done by the parking were friendly and provided good service. I would not recommend this place, it is not worth the cost with the poor service you get.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overrated overpriced
Sad and tired is the only way to describe this mould infested tip.Pleade save your money as there are a lot nicer places to spend your money . The bathroom was an absolute disgrace , the vanity basin leaked out onto the floor and light fittings hung out of the ceiling!Complete joke and a very miserable girl at reception . Never again Peter

4/10 - 별로예요

Anthony 님, Beirut

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Good hotel but not so good experience
The stay was okay. The hotel is well maintained and fun to stay at but staff are not that welcoming. During check in, bookings.com made a mistake and did not send our confirmation to the hotel which caused us to stay about 3 hours at the reception waiting for the confirmation and the receptionist was not that friendly and proactive.

8/10 - 좋아요

Parmeeta 님, Pune

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to chill!
We were in room 801...it was one of the oldest rooms in the hotel and it showed. The room needs a makeover and especially the bathroom. I have put this down as a comment at the hotel as well and hope that it will be looked into. The hotel on the whole is a really nice place and the staff is really helpful. I would definitely go back...but maybe stay in a different room :-)

8/10 - 좋아요

Chamara 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Location, Very Nice Beach
Excellent Location, Very nice calm beach, Very pleasant helpful staff. Pool with a character. Views from the room amazing. Very quiet and relaxing.

2/10 - 너무 별로예요

Steve 님, Toronto, Canada

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Poor Experience at Bentota Beach Hotel
Very disappointing, run down hotel. Certainly not 4-star. Room had cockroaches, leaky shower - into the bathroom and bedroom! Beds were good. Hotel reception and buffet staff were unhelpful and uninterested. The only place we got good food and service was in the a-la-carte restaurant. Buffet restaurant had poor food and was dirty. Most waiters could not speak or understand English. The grounds are very well maintained and the beach location is lovely.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Ulf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

sharad 님, Delhi

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Big name nothing to say pathetic is better
Nothing great pathetic service in restaurants ordered for French fries for kids came absolutely cold ask for replacement waiter mr priyanthil started eating from our plate and told it's warm not cold and we should eat the fries why to replace he was like giving us orders never to go back to this hotel

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
Great hotel! We loved it :)

6/10 - 괜찮아요

pip 님, 日本

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ロケーションは良かったです。
客室の冷房がききすぎており、エアコンの電源をオフにしても何故か効果がなかったので終始寒さを感じながら過ごしました。また、シャワー室の掃除が丁寧にされておらず、髪の毛が落ちていたり、汚れがあったのが残念でした。ロケーションはとても良かったですが、特におすすめはしません。

8/10 - 좋아요

natsuko 님, ホリデー

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
お値段お手頃で食事も美味しく満足でした。スタッフがとても良い。
今から思えばスリランカのホテルの中でお値段もお手頃で夕方にクッキーとベープを持って来てお部屋のゴミを持って行ってくれたりとてもフレンドリーにしてくれて食事も美味しく満足したのに最後に評価の紙に普通にマルをして申し訳無く思った。夕方夕日も綺麗で目の前が海で孔雀もいた。

10/10 - 훌륭해요

xiaodong 님, 广州

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BAWA设计的酒店
超级一流的沙滩！

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Nice simple hotel with great beach & nice buffet - rooms r ok not bad but not great - very nice overall experience

2/10 - 너무 별로예요

Alex 님, Copenhagen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only good thing is the price
Nice hotel at a reasonable price, but I rate it bad due to three things: 1) We got bad food. Twice, the bacon was to old (dinner and breakfast buffet). In the former case, the restaurant did not do anything about it. In the later, I did not give them the chance 2) We forgot our swimming glasses on our last day due to a very fast bad rain. The reception had called pool attendant several times and talked to hum, but he had not seem them. I chose to walk their and verify this. He had not been called and he knew exactly where they were in the lost-and-found 3) Everything seems to be close to falling part. The power went 3 - 4 times a day

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
近くにあるジェフリー・バワの週末の自邸「ルヌガンガ」を観るために、バワがデザインしたこちらのベントタビーチホテルにも滞在することにしました。 カラフルな天井のバチックや美しい中庭。岩を利用したホテルのプールなど、百聞は一見にしかず。夜には、ロビーにプルメリアとフローキャンドルを浮かべたライトが配されたりと、とても美しいホテルでした。 チェックイン、アウトもスムーズ。翌日に乗りたい電車をスタッフが検索・印刷してくれて、対応もとても良かったです。 近くにはバワデザインの「ベントタ駅」もあります。 ウォータースポーツのサービスも充実しており、相方がサーフボードを借りました。 プールと海に面した部屋から観る夕景も素晴らしかったです。 バワ建築と知らない人でも十分に楽しめるホテルだと感じました。 到着時に荷物を運んで来たスタッフがしばらく話し込んでいたのでチップが必要なのかな？と思ったら単に「日本が好きだから」とのことでチップは断られました。スリランカ人は人懐こい印象です。 深夜までバンドが音楽を演奏しており、疲れていて早く寝たかったのでしばらくうるさかったです。 バワ建築のホテルで感じたことは、建築や波音や風の音を聞いているだけで素晴らしいのに、いらないものをいろいろと付属させていること（その代表が音楽...）。もったいないと感じますが、バワ建築を楽しみたいだけの顧客は少ないのかもしれません。

8/10 - 좋아요

BASEM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Paul 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant
Excellent in every aspect. This was my fifth stay.

8/10 - 좋아요

S 님, JAPAN

좋아요: 직원 및 서비스, 객실의 편안함
ビーチサイドのリゾートホテル
ビーチサイドの要塞跡に建てられたリゾートホテルだが、のんびりと過ごすことができる。 エントランスホールの天井の絵がすごい。

8/10 - 좋아요

CG 님, G

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Amazing location
Excellent location, spread over a wide area...though service is a little tardy...took over an hour to check in despite being well later than the designated time. Food is decent with a good breakfast spread.

6/10 - 괜찮아요

claire 님, Ohio

좋아요: 청결 상태, 객실의 편안함
Big resort- clean but not a lot of charm
It is a big hotel, with nice access to the beach and a swimming pool. Rooms are clean. It's a big resort, and has little charm. Swimming pool and restaurant are mobbed.

6/10 - 괜찮아요

실제 이용하신 고객

Bra boende på bentota beach
Bra läge nära till stranden. Bra mat. Rummet något slitet men helt ok

8/10 - 좋아요

Michael 님, københavn

좋아요: 숙박 시설 상태 및 시설
OK men slidt
Fint ophold. Hotellet har toppet. Det er lidt slidt men faciliteterne virker. Maden i buffetrestauranten var udemærket men selve restauranten er stressende at sidde i. Det er muligt at sidde ude, men der er meget få borde. Maden til frokost er tarvelig. Swimmingpool er god stor og haven er fin stor med udgang til strand, som også er rigtig god.

6/10 - 괜찮아요

Pouyan 님, Sri Lanka

별로예요: 청결 상태, 직원 및 서비스
I am sure it was a perfect hotel 20 years before!
everything is nice except rooms, it is old and bath room is not clean

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Supert hotell med super beliggenher
Hotellet er ikke nytt, men vi likte godt hotellets særpregede design! Rommene var romslige med gode senger! Stort bad. Fantastisk hageanlegg- med solstoler spredt under skyggefulle palmetrær- og direkte adgang til den flotteste stranden du kan tenke deg! Maten var god. Vi hadde halvpensjon - greit for noen dagers opphold!

10/10 - 훌륭해요

Peter 님, Gävle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Utmärkt!
Mycket bra. Trevlig personal och bra service. Många roliga aktiviteter om man inte ville ligga i en solstol hela dagen.

4/10 - 별로예요

Ed

별로예요: 직원 및 서비스
Staff are only there to rip you off... It's a hotel where 75% are rich Russians who don't seen to know that they are overpaying everything for Sri Lanka. and the rest are wealthy Arabs, who actually do not care what they pay... Hotel location is great, on the beach, but I didnt like the beach over there....

8/10 - 좋아요

Henning 님, Nittedal

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stedet for god mat og tomme strender.....
Kort, men meget bra!

6/10 - 괜찮아요

gerarrd 님, melbourne, Aust

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel designed within a big rock
Hotel is now out dated, location is nice, needs major refurbishment. When we made the booking they said van driver gets meal and accommodation FOC. At the end driver had to pay for meals, and accommodation atrocious.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning Hotel with Fabulous Staff
A glorious and classic hotel in a great ocean and river setting with brilliant staff

8/10 - 좋아요

solo traveler 님, MD, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sir Lanka vacation
Lovely hotel for relaxation, and a great way to end my Sri Lanka trip. staff were friendly, my room was spacious and clean, the view and grounds were breath taking.

10/10 - 훌륭해요

Norma 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Located on the beach and on the Bentota River
Most enjoyable. Was given an upgrade at no extra charge as hotel was very quiet. Standard rooms view the garden. Go for a deluxe with super sea and pool view. Very pleasant.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Считаю что отель достойный свои 4 звезды. Все очень понравилось, номер чистый, постельное белье белое чистое без пятен, полотенца белые, меняли регулярно... Завтраки очень вкусные, большой выбор.. Территория ухоженная, много зелени, цветов. По территории бегают забавные бурундуки и игуаны)) Пляж просто шикарный, песок и океан сказочные... Вообще советую, один раз съездить можно.

8/10 - 좋아요

PP 님, London

Great location and nice grounds
Lovely beach and nice lounge. However the hotel is in need of a refurbishment. When we checked out we were told they are soon to close down for two years of refurbishment so that makes sense.

10/10 - 훌륭해요

mary&anis 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
beautiful beach & garden- great place to chill
On our 1st night (Sat), we couldnt sleep due to loud music until well after 3am. As the noise was coming from a property adjacent to the hotel (the end next to the bridge going into Bentota), nothing could be done that night. However, next morning, the hotel management moved us to a suite (no additonal charge) at the other end of the hotel ! Fantastic response to a customer complaint. The suite was spacious, kept meticulously clean & had views to die for. Somebody already posted photos of the Frangipani suite- ours was similar. We were lucky to witness a local wedding on the beach-complete with elephant with a 'just married'sign! also, hotel staff organised a trip to a local (annual) fiesta & we were treated as honoured guests with reserved seating & stewards keeping the crowd at bay, so we could see the parade. The hotel is very old, and some parts could do with a revamp, but the staff are excellent and ever willing to do anything in their power to help - which more than makes up for the odd slip up.