리셉션

호텔 비토리아 여행 후기

4 out of 5
호텔 비토리아
Via Pietro Calvi 32, Milan, MI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 279개 이용 후기 중 86개" "
평점 8 - 좋아요. 279개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 279개 이용 후기 중 57개" "
평점 4 - 별로예요. 279개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 279개 이용 후기 중 10개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족했으나 주차 시 인근 주차장에 유료 주차를 해야합니다.
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

KOOK YOUNG 님, 한국

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
방이 좁고 에어컨도 시원하지 않습니다
별4개 호텔로는 별로입니다. 가격은 동금 4성급 호텔 대비 다소 저렴하나 방도 좁고 에어컨도 시원하지도 않고 시끄럽고 비추입니다.

10/10 - 훌륭해요

SEUNG JOON 님, 서울, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하지만 편리한 밀라노 포르타 비토리아 지역
시내 중심가에서 트램으로 10분 거리, 걸어서도 20분 정도로 매우 가까웠습니다. (트램역까지 걸어서 10분이고 가까운 지하철 역이 없었지만 걷는 것을 좋아해서 괜찮았습니다.) 방은 약간 좁았지만 가격대비 만족할 만했으며 식당의 인테리어가 매우 클래식해서 휴식하기에는 매우 이색적이었습니다. 좋아하는 페라리 모형차들도 많이 있어서 볼 거리도 풍부했습니다. 특히 건물 뒤편의 작은 정원의 꽃장식 등이 매력적이었습니다.

10/10 - 훌륭해요

James

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great very Italian hotel. Good breakfast. Friendly and helpful staff. Facilities would get 5 stars if they descaled the shower heads.
2024년 4월에 3박 숙박함
답변 제공: Claudio Messina, General Manager 님, 2024년 4월 8일
Dear Sir,We appreciate this review of your stay.We are delighted to hear that you appreciated our sumptuous breakfast offerings and found our staff to be both friendly and helpful. It's heartening to know that the cleanliness of our rooms and the condition of the hotel met your expectations, alongside the amenities provided. We regret any inconvenience you may have experienced with the shower heads, and we appreciate your bringing this to our attention. Please rest assured that our maintenance team is dedicated to ensuring the quality and comfort of all facilities. It brings us joy to learn that our efforts to create a welcoming and authentically Italian atmosphere have contributed positively to your overall experience.It would be a pleasure to welcome you again.Best wishes,Claudio Messina, General Manager

2/10 - 너무 별로예요

Graeme

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Francesco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un posto elegante , silenzioso al centro di Milano Pulito e con un personale gentilissimo. Colazione completa. Ci rivedremo presto
2024년 3월에 1박 숙박함
답변 제공: Claudio Messina, Direttore generale 님, 2024년 3월 15일
Gentile Francesco,La ringraziamo per la sua recensione.Siamo lieti che abbia trovato il nostro hotel un'oasi di eleganza e tranquillità nel cuore di Milano e che la pulizia e la cortesia del personale abbiano incontrato il suo apprezzamento. Grazie per aver menzionato la nostra colazione completa, ci fa piacere sapere che ha apprezzato la varietà e la qualità dei prodotti offerti, selezionati con cura per garantire un'esperienza indimenticabile fin dal mattino.In attesa di poterla accogliere di nuovo presso l'Hotel Vittoria, le porgiamo i nostri cordiali saluti.Claudio Messina, Direttore generale

6/10 - 괜찮아요

Maria Concetta

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
da migliorare
Camera molto piccola, con un minimo spazio per passare attorno al letto. Cassaforte non funzionante. Ma la cosa che mi ha infastidito di più è stata la richiesta di 50 € in più oltre il prezzo preventivato. Alla mia rimostranza che il prezzo comunicato non era stato quello, mi è stato risposto che c'è stato un errore. Non è concepibile per un albergo a 4 stelle.
2024년 1월에 2박 숙박함
답변 제공: Claudio Messina, Direttore generale 님, 2024년 1월 31일
Gentile Maria Concetta,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia trovato la pulizia della camera soddisfacente. Ci dispiace, tuttavia, leggere dei disagi riscontrati durante il suo soggiorno. Per quanto riguarda le dimensioni delle camere, offriamo differenti tipologie per venire incontro alle esigenze di spazio di ogni ospite, come indicato nelle informazioni a disposizione della nostra clientela. Per la cassaforte non funzionante, il nostro personale è sempre disponibile per assistere con qualsiasi inconveniente tecnico. Riguardo al disguido relativo al prezzo, desideriamo assicurarle che la trasparenza e la correttezza nei confronti dei nostri ospiti sono per noi di fondamentale importanza, e qualsiasi errore è sempre trattato con la massima serietà per garantire la soddisfazione dell'ospite.Le porgiamo i nostri cordiali saluti.Claudio Messina, Direttore generale

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Gentile Ospite,Grazie per averci fatto conoscere la sua opinione.Siamo felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione ci incoraggia a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso l'Hotel Vittoria, le porgiamo i nostri cordiali saluti.

8/10 - 좋아요

Enrico

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Gentile Enrico,La ringraziamo per averci fatto conoscere la sua opinione.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione, oltre ad essere una grande gratificazione, ci incoraggia a proseguire su questa strada.Saremo lieti di poterla accogliere di nuovo presso l'Hotel Vittoria in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Older but good.
It is small and older, but comfortable. In the single room at least the toilet is in a very small space, but it was manageable. The beds are firm, and pillows hard but it worked. It was clean and the staff was very nice which made up for any shortfalls.
2023년 12월에 3박 숙박함
답변 제공: Claudio Messina, General Manager 님, 2024년 1월 2일
Dear Guest,Thanks for taking the time to review your stay at our hotel.We're pleased to hear that our staff's friendliness greatly contributed to your positive experience at our hotel. It's also rewarding to know that you found your stay to be comfortable despite the concerns you've raised about the room size. We appreciate your feedback regarding the beds and pillows, and while they are part of our recent updates with new orthopaedic mattresses for improved guest comfort, we understand that personal preferences vary. We are also glad that the overall cleanliness of our establishment met your expectations.We have noted your comments on the toilet space in the single room and understand that while our classic style and space-saving design are typically appreciated, they may not meet everyone's individual needs. Please rest assured that our team is dedicated to providing a welcoming and comfortable environment for all our guests.We hope to welcome you back. Wishing you a Happy New Year!Claudio Messina, General Manager

10/10 - 훌륭해요

Karl Erik

2023년 11월에 3박 숙박함
답변 제공: Claudio Messina, General Manager 님, 2023년 11월 22일
Dear Karl,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Claudio Messina, General Manager

10/10 - 훌륭해요

Yukino

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
All staff are friendly and helpful. Particularly they always greet us! We felt welcome from them. Thank you very much!
2023년 10월에 1박 숙박함
답변 제공: Claudio Messina, General Manager 님, 2023년 10월 29일
Dear Yukino,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that our friendly and helpful staff made you feel welcome during your stay. It is always our goal to provide a warm and welcoming atmosphere for our guests.We appreciate your feedback on the hotel condition and room amenities, and we are continuously working to improve our facilities and services. We are glad that you enjoyed the recent renovations, such as the new beds, mattresses, and bathroom amenities.We hope to have the pleasure of welcoming you back in the future. Kind regards,Claudio Messina, General Manager

10/10 - 훌륭해요

Yongming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Claudio Messina, General Manager 님, 2023년 10월 29일
Dear Yongming,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We will be happy to welcome you back in the future. Best wishes,Claudio Messina, General Manager

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel well situated. Very friendly staff
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Dear Dan,We appreciate that you took the time to review your recent stay.We are delighted to hear that you found our hotel well situated and appreciated the friendliness of our staff. Our team always strives to provide excellent service to ensure a comfortable stay for our guests.It is great to know that you enjoyed the cleanliness of your room. We take pride in maintaining a high standard of cleanliness throughout the hotel, and our housekeeping team works diligently to ensure that every room is spotless.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,

10/10 - 훌륭해요

Bjørn Steinar

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hei Bjørn Steinar,tusen takk for den flotte anmeldelsen av oppholdet ditt hos oss!Vi håper du hadde et flott opphold hos oss!Vi ser frem til å ha deg som gjest igjen.

10/10 - 훌륭해요

Peter

2023년 8월에 1박 숙박함
답변 제공: Hotel Vittoria 님, 2023년 8월 19일
Dear Guest,We really appreciate your positive review.We look forward to welcoming you back on your next visit.Best wishes,Alessandro Messina, General Manager

10/10 - 훌륭해요

Christoph

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
Dear Christoph,Thank you for such a positive review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,

4/10 - 별로예요

Leroy

출장 여행
좋아요: 직원 및 서비스
The hotel was located nicely with lots of food opportunities. The staff was very nice and welcoming. But the hotel was not worth the price! The rooms are not comfy for this price and the bathroom was old. The rooms were also very noisy. I arrived very late and got a room which actually was a connected room with another room (40/41). The people next to me were very loud and using the blow dryer until very late. It was as if we were in the same room. Because I had to work early next morning I asked for a new room. The gentleman at the reception gave me room 44. All together the quality was just not worth the price. The people working there are very professional and nice.
2023년 6월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 6월 19일
Dear Leroy,Thank you for taking the time to share your review.We are glad to hear that you appreciated our convenient location and the variety of food options nearby, as well as our friendly and welcoming staff. However, we are sorry to hear that you found the rooms not up to your expectations and experienced noise issues during your stay. We would like to assure you that our rooms have been recently renovated, including new mattresses, pillows, and bathroom amenities, to provide a comfortable stay for our guests. As for the noise, we understand how important a good night's sleep is and we will look into this matter to ensure a more pleasant experience for our future guests. Regarding the bathroom, we have also undergone refurbishments in December 2019 to improve the overall experience for our guests.We hope to have the opportunity to welcome you again.Best wishes,

10/10 - 훌륭해요

GULCIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 6월 19일
Dear Gulcin,Thanks for this kind review.We are glad you had an enjoyable stay; our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Best wishes,Alessandro Messina, General Manager

6/10 - 괜찮아요

Quang Vinh

좋아요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Sehr geehrter Quang Vinh,haben Sie vielen Dank für Ihre Bewertung unseres Hotels.Es tut uns leid, dass Ihr Aufenthalt nicht so angenehm war, wie wir es uns gewünscht hätten.Wir würden gerne wissen, was Ihren Aufenthalt noch besser gemacht hätte.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Cristian

2023년 5월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 5월 31일
Dear Cristian,Thank you for taking the time to share your opinion with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Alessandro Messina, General Manager

8/10 - 좋아요

Anne Katrine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 5월 31일
Kære Anne Katrine.Mange tak for din positive anmeldelse af opholdet på Hotel Vittoria.Det glæder os stort at du havde et meget behageligt ophold, og at du kunne lide hotellet.Vi håber altid på at få lov til at byde dig velkommen tilbage. De allervenligste hilsner,Alessandro Messina, General Manager

4/10 - 별로예요

Luc

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 5월 22일
Dear Luc,Thank you for taking the time to share your review.We are sorry your stay was not as good as you would have liked.We would welcome your suggestions on how we could have improved your experience.We hope to welcome you again.Kind regards,Alessandro Messina, General Manager

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 5월 17일
Dear Victor,Thank you for taking the time to review your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to have the occasion to welcome you back.Best wishes,Alessandro Messina, General Manager

6/10 - 괜찮아요

Josephine 님, Franklin Square

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very convenient to buses and trams. Easy access to the Duomo and to Milan Central. Nice location. However, I do not feel it's a 4 star hotel. The breakfast was very average. Most of the food was cold. The only hot items were eggs and soggy soggy bacon. The eggs were not replaced until they were all gone in the tray. Therefore, you needed to wait a while to get fresh scrambled eggs. The pancakes are ready made and just microwaved. I understand it's an american food. Plenty of cheeses, cold meat, and cakes. We couldn't get air conditioning in our room because they were not ready to turn it on so we had to open the windows instead. We were there for 8 nights. The sheets were not changed once. A coffee mug sat on the dresser for days and the trash bin was not cleaned out. It was literally overflowing. We placed our used towels in the shower stall in the morning figuring that would be a way of getting fresh towels, but no, they actually folded the used wet towels and placed them back on the shelf. I know that because the lipstick that was on my towel that morning, was the same towel I was using that evening. When I complained about that to the front desk, I was told it's not their policy to not change the towels but it was that particular cleaning staff was at fault. Totally unsanitary and disgusting. Would not stay there again.
2023년 4월에 8박 숙박함
답변 제공: Manager 님, 2023년 4월 29일
Dear Josephine,Thank you for taking the time to share your feedback.Thank you for for highlighting our convenient location with easy access to public transportation. We are sorry to hear that your experience with our breakfast did not meet your expectations. We have recently made improvements to our breakfast offerings, including a new juice machine, homemade honey, and an increased variety of fruits, cereals, pastries, hams, cheeses, bread, juices, coffees, and teas. Furthermore, we apologize for any inconvenience you experienced during your stay. Regarding the air conditioning, it is available from June to September, and we apologize if this caused any discomfort. As for the housekeeping issues you mentioned, we take these concerns very seriously and will address them with our team to ensure a better experience for our future guests. Nevertheless, please do let us know at the time of any concerns so that we can take action. We use one of the best cleaning agencies in Italy and strive to provide a clean and comfortable environment for all our guests.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,

10/10 - 훌륭해요

mary

2023년 4월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 4월 20일
Dear Mary,Thank you for taking the time to share your review with us.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Alessandro Messina, General Manager

10/10 - 훌륭해요

carlos cesar

2023년 3월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 4월 20일
Dear Carlos,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.We hope to welcome you back soon.Best wishes,Alessandro Messina, General Manager

10/10 - 훌륭해요

Liane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
super Verkehrsanbindung, kleines ruhiges u. sonniges Zimmer, besonders durch traditionellen Einrichtungsstil, sehr gutes Frühstücksbuffet, freundlicher Service
2023년 4월에 4박 숙박함
답변 제공: Manager 님, 2023년 4월 15일
Sehr geehrte Liane,vielen Dank für Ihr positives Feedback!Wir sind begeistert, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und Ihnen unser Frühstück zu einem gestärkten Start in den Tag verhelfen konnte.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 - 훌륭해요

Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 4월 7일
Dear Lucia,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Alessandro Messina, General Manager

8/10 - 좋아요

Magaly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 4월 21일
Dear Magaly,Thank you for sharing your review.We are pleased that we were able to meet your expectations in all aspects of your stay.We would be glad to have you return for another memorable stay.Best wishes,Alessandro Messina, General Manager

10/10 - 훌륭해요

Tova-Li

2023년 3월에 4박 숙박함
답변 제공: Manager 님, 2023년 4월 2일
Dear Guest,Thank you for taking the time to share your feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 16일
Gentile David,La ringraziamo per la sua recensione.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Hotel Vittoria, le porgiamo i nostri cordiali saluti.

8/10 - 좋아요

ALESSANDRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
OTTIMO PERSONALE AMBIENTE TRAQUILLO STRUTTURA SICURA GRAZIE TANTE.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 26일
Gentile Alessandro,Grazie per averci fatto conoscere la sua opinione.Ci fa piacere che abbia sottolineato la quiete dell'albergo, un aspetto che riteniamo indispensabile per poter trascorrere un soggiorno all'insegna del relax.Apprezziamo, inoltre, la menzione riguardo l'ottimo servizio svolto dallo staff. Siamo certi che le sue parole saranno molto apprezzate.In attesa di poterla accogliere di nuovo presso l'Hotel Vittoria, le porgiamo i nostri cordiali saluti.

6/10 - 괜찮아요

Malgorzata

2023년 3월에 1박 숙박함
답변 제공: Alessandro Messina, Hoteldirektor 님, 2023년 3월 22일
Liebe Malgorzata,Wir möchten uns bei Ihnen für Ihre Bewertung bedanken.Wir bedauern, dass Ihre Erwartungen nicht vollständig erfüllt wurden.Wir würden gerne wissen, wie wir Ihren Aufenthalt noch verbessern könnten.Wir freuen uns auf ein zukünftiges Wiedersehen. Mit freundlichen Grüßen,Alessandro Messina, Hoteldirektor

6/10 - 괜찮아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location. walkable to city center. friendly staff. nice breakfast. room was very small and the shower drain was very slow.
2023년 3월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 3월 22일
Dear Jeffrey,Thank you for sharing your feedback with us.We are delighted to know that we helped start your day off on the right foot with our tasty breakfast and appreciated our convenient location. We also appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we are sorry to hear that not everything was to your satisfaction. We do ask that guests make us aware of any such concerns during their stay so that we may have them immediately addressed. Nevertheless, we have noted your comments and handed them to the concerned department for review. Furthermore, we do have varying categories of rooms with different sizes and would have been happy to help you find a room better suited to your requirements. Please let us know your preferences on your next visit.We are looking forward to welcoming you again. All the best,Alessandro Messina, General Manager

10/10 - 훌륭해요

Melvin

2023년 3월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 3월 22일
Dear Melvin,Thank you very much for this positive review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Alessandro Messina, General Manager

8/10 - 좋아요

Tom

2023년 3월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 3월 7일
Dear Tom,Thank you for rating your recent stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,Alessandro Messina, General Manager

10/10 - 훌륭해요

MAURICIO 님, GUILFORD

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was exelent experience for me and Katerina's fashion week stay
2023년 2월에 8박 숙박함
답변 제공: Messina Alessandro 님, 2023년 3월 5일
Dear Mauricio. Thank you for trusting Hotel Vittoria for your recent stay in Milan.We appreciate your comment about your experience with us and are glad that it was so pleasant for you.We will be happy to host you again. Yours sincerely,HOTEL VITTORIA

10/10 - 훌륭해요

Marlon

2023년 3월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 3월 6일
Dear Marlon,Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We would love to welcome you back on many more occasions. Best wishes,Alessandro Messina, General Manager

8/10 - 좋아요

Eric

2023년 2월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 2월 28일
Dear Guest Thank you for rating your recent stay.We are pleased that we were able to meet your expectations.We hope to have the pleasure of seeing you again in the future. Kind regards,Alessandro Messina, General Manager

10/10 - 훌륭해요

Genoveva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very charming hotel , nice and comfortable, best breakfast and good location.
2023년 2월에 4박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 2월 20일
Dear Genoveva,Thank you for such a positive review of your stay.Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. Your kind comments regarding our team members are greatly appreciated!We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back.Best wishes,Alessandro Messina, General Manager

8/10 - 좋아요

LUDOVIC

2023년 2월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 2월 20일
Dear Ludovic,Thank you for rating your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Kind regards,Alessandro Messina, General Manager

10/10 - 훌륭해요

bronte

2023년 2월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 3월 7일
Dear Bronte,Thank you for such a positive review.We are pleased that we met all your expectations.We look forward to having you return. Best wishes,Alessandro Messina, General Manager

10/10 - 훌륭해요

Peter John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying with friends.
I have been staying at this hotel for 17 years, run by the same family and I'm always looked after.
2023년 1월에 3박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 1월 30일
Dear Peter,Thank you for this positive review of your stay.We are delighted that you enjoyed your latest stay with us and appreciate your kind comments about our team who always do their best to make you feel at home and among friends.We look forward to welcoming you many more times in the future. Best wishes,Alessandro Messina, General Manager

10/10 - 훌륭해요

herberti

2023년 1월에 2박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 1월 31일
Dear Herbert,Thank you for this kind feedback concerning your recent visit.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Alessandro Messina, General Manager

10/10 - 훌륭해요

Luca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Colazione ricca e varia. Personale gentilissimo
2023년 1월에 1박 숙박함
답변 제공: Alessandro Messina, Direttore generale 님, 2023년 1월 30일
Gentile Luca,La ringraziamo per aver recensito il nostro albergo.Siamo davvero felici che il suo soggiorno sia stato completamente positivo e che abbia apprezzato la nostra colazione. La prepariamo ogni giorno con ingredienti di prima qualità. Vogliamo ringraziarla, inoltre, per la gentile menzione nei confronti del nostro staff. Mettiamo molto impegno nell'accoglienza dei nostri ospiti, e le recensioni come la sua sono per noi un grande motivo di soddisfazione. Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Alessandro Messina, Direttore generale

8/10 - 좋아요

Catherine

2023년 1월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 3월 7일
Dear Catherine,We are grateful for this kind rating of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Alessandro Messina, General Manager

10/10 - 훌륭해요

Paolo

2023년 1월에 1박 숙박함
답변 제공: Alessandro Messina, Direttore generale 님, 2023년 1월 23일
Gentile Paolo,Grazie per averci fatto conoscere la sua opinione.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Alessandro Messina, Direttore generale

8/10 - 좋아요

Sergio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Alessandro Messina, General Manager 님, 2023년 1월 20일
Dear Sergio,Thank you for rating your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Kind regards,Alessandro Messina, General Manager

10/10 - 훌륭해요

Giorgio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale squisito . Stanza di dimensioni un po’ troppo ridotte .
2023년 1월에 1박 숙박함
답변 제공: Hotel Vittoria 님, 2023년 1월 18일
“ Gentile Giorgio, Grazie per averci fatto conoscere la sua opinione.Ci fa piacere che abbia sottolineato l'ottima accoglienza ricevuta. Siamo certi lo staff apprezzerà molto le sue parole. Per quanto riguarda le dimensioni delle camere variano in base alla categoria alla quale appartengono. Per una prossima occasione saremo lieti di assisterla nella scelta di quella più adatta alle sue esigenze. Saremo lieti di poterla accogliere di nuovo presso l'Hotel Vittoria in futuro. Cogliamo l'occasione per porgerle ancora i nostri auguri di buon anno. ”