숙박 시설 정면 - 저녁/밤

이비스 욕야카르타 말리오보로 여행 후기

3.5 out of 5
이비스 욕야카르타 말리오보로
Jalan Malioboro No 52-58, Yogyakarta, Yogyakarta

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 163개 이용 후기 중 37개" "
평점 8 - 좋아요. 163개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 163개 이용 후기 중 23개" "
평점 4 - 별로예요. 163개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 163개 이용 후기 중 2개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jung Lan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
말리오보로 걸어다니기 좋은 호텔
말리오보로 거리에서 가까운 평범하지만, 거리상 이점이 있는 호텔
족자카르타 선셋
2021년 5월에 1박 숙박함
답변 제공: Nanang 님, 2021년 7월 19일
Thank you for your review. We are looking forward to welcoming you in the near future.

8/10 - 좋아요

seungmin

좋아요: 직원 및 서비스
가격대비 괜찮아요.
오전 10시쯤일찍 도착했는데 얼리 체크인도 해 주시고 위치도 너무 좋았어요. 객실도 가격대비 만족합니다. 말리오보로의 상점가에 위치해 있고 쇼핑몰과 붙어있어서 여러모로 좋았어요. 단 어메니티는 별로에요. 저도 어메니티 가져가란 후기를 보고 가져갔었는데 그러길 잘했단 생각이 들더라구요. 욕실은 좀 좁아요.
2019년 9월에 1박 숙박함
답변 제공: Nuraini Chandra 님, 2019년 9월 27일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
위치는 좋지만 짐이 없었음. No gym 짐이 있다고해서 선택한 호텔인데 수영장만 있었음 . 방은 쾌적한 편이었지만 청소가 완벽하진않았음 .
2019년 7월에 2박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 7월 14일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: Nuraini Chandra 님, 2019년 3월 6일
Dear Valuable guest Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Very appreciate your feedback and it is very important to us to maintain and improve the quality of our service. We are looking forward to welcoming you again in our hotel

8/10 - 좋아요

cho 님, jakarta

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
대체로 깨끗하고 편안한 잠자리 제공 아침조식은 가격대비 만족스러웠으나 청결은 좀..벌레가 나왔음. 주변은 우리나라 동대문 시장같았음. 볼거리가 많으나 번잡스러움.
2018년 7월에 2박 숙박함
답변 제공: Novi Soesanto 님, 2018년 7월 26일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apologies for your inconvinience staying in our hotel. I will share to departement concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Novi Soesanto General Manager

8/10 - 좋아요

David Kim 님, Seoul

좋아요: 직원 및 서비스
편리한 위치
위치가 아주 좋습니다. 호텔과 쇼핑몰이 연결되어 있고 길건너가 여행자거리라 편리합니다. 물론 더 저렴한 가격의 호텔들도 주위에 있지만, 브랜드호텔치고는 리즈너블한 가격입니다. 직원들의 서비스 태도도 아주 좋습니다
답변 제공: Novi Soesanto 님, 2014년 10월 4일
Dear Valuable Guest, Warmest greetings from ibis Yogyakarta Malioboro... Thank you for choosing Hotel ibis Yogyakarta Malioboro to be your preference stay during your travels to our friendly city Yogyakarta, Indonesia. We very much appreciate your comments regarding your pleasant stay at our Hotel. It is always a pleasure to receive positive feedback from our valuable guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for the opportunity to welcoming you to Hotel ibis Yogyakarta Malioboro in the near future. Warm regards, Novi SOESANTO General Manager Hotel ibis Yogyakarta Malioboro

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고명당자리에 있는 편리한 비즈니스호텔
족자카르타에서 보로부드르와 프람바난을 보기 위해 머문다면 최고의 호텔이 되지 않을까 싶다. 특히 족자카르타 최고의 쇼핑몰인 말리오보로몰과 바로 연결되어 있어 쇼핑후 방에 짐정리까지 한꺼번에 마칠 수 있다. 5층인가엔 수영장도 있는데 크기는 작다. 아침에 일어나서 혼자서 노는데 그런대로 놀만하다. 인터넷은 유료로 15분에 500원 정도에 쓸 수 있다. 조식도 그런대로 먹을만하다. 현지식 + 일반호텔조식 섞인 조식이다. 강추한다.
답변 제공: Novi Soesanto 님, 2014년 10월 4일
Dear Valuable Guest, Warmest greetings from ibis Yogyakarta Malioboro... Thank you for choosing Hotel ibis Yogyakarta Malioboro to be your preference stay during your travels to our friendly city Yogyakarta, Indonesia. We very much appreciate your comments regarding your pleasant stay at our Hotel. It is always a pleasure to receive positive feedback from our valuable guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for the opportunity to welcoming you to Hotel ibis Yogyakarta Malioboro in the near future. Warm regards, Novi SOESANTO General Manager Hotel ibis Yogyakarta Malioboro

10/10 - 훌륭해요

Fivina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2022년 8월 26일
Dear Valuable GuestWe are happy to know that you experiences the pleasant stay at our hotel.You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest.Please let us know if you plan to visit us in the near future.We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro.Nanang SumardjonoGeneral Manager

2/10 - 너무 별로예요

Sam

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Agus

2022년 1월에 1박 숙박함
답변 제공: Nanang 님, 2022년 2월 10일
Dear Mr Agus Thank you for your review We are looking forward to welcoming you in the future. Best Regards Nanang Sumardjono General Manager

8/10 - 좋아요

Yusi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Nanang 님, 2021년 5월 9일
Thank you for your review We are looking forward to welcoming you in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Nanang 님, 2020년 7월 30일
Dear Valuable guest Thank you for your score during stay at Ibis Yogyakarta Malioboro. We are looking forward to welcoming you back in the near future. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

Aldi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Nanang 님, 2020년 7월 30일
Dear Valuable Guest Thank you for your positive comment during stay at Ibis Yogyakarta Malioboro. Please inform us if you want to stay again in the near future. Best Regards Nanang Sumardjono Hotel Manager

8/10 - 좋아요

シニアさいたま 님, 日本さいたま市

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテル朝食美味しく、マリオボロモール、マリボロ通り等ショッピング、外食が便利、バスを利用して、ボロブドゥール、プランバナン寺院を散策安く、現地の社会見学を、楽しめました。
2020년 3월에 2박 숙박함
답변 제공: Nanang Sumardjono 님, 2020년 3월 25일
Deat valuable guest Thank you for your review about our hotel. We are looking forward to welcoming you back in the near future. Best regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location for first time visitors as the hotel near amenities and best pick up location for most of the ground tours.
2020년 1월에 5박 숙박함
답변 제공: Nanang 님, 2020년 2월 28일
Dear Valuable Guest We are happy to know that you experiences the pleasant stay at our hotel. You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest. Please let us know if you plan to visit us in the near future. We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro. Best Regards Nanang Sumardjono(Mr) Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel
Concierge service was good, excellent location.
2020년 1월에 5박 숙박함
답변 제공: Nanang 님, 2020년 2월 28일
Thank you for your review, please inform us if you want to back again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

8/10 - 좋아요

Siti 님, Sg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was simple and clean, pleasant stay, near to shopping centre
2020년 1월에 4박 숙박함
답변 제공: nanang 님, 2020년 1월 21일
Dear Valuable Guest Thank you for your review, we are looking forward to welcoming you in the near future. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

Yong Meng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay. Communicaton can be improved.
Happy with the stay. Except spa booking is confusing. Went to front counter at ground floor, the staff said spa is open, can go directly. But when went to the spa floor, the staff there said is not open (during spa operation hours), but can check with front desk at ground floor. Anyway, not critical, so not bother to go back to front desk at ground floor. I believe there is a communication problem. Overall, the stay in ibis Yogya is wonderful. Great location.
2019년 11월에 4박 숙박함
답변 제공: nanang 님, 2020년 1월 1일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

Steve 님, Los angeles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location within (a long) walking distance of major city sights. Attached to a mall with many restaurants and shops. Helpful and courteous staff. Comfortable and clean rooms. Only downside is late night music from 2nd floor restaurant which can be remedied by earplugs for those of us who are noise-sensitive. Or request a room on the back side of the hotel.
2019년 12월에 4박 숙박함
답변 제공: Nanang 님, 2019년 12월 23일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

8/10 - 좋아요

Kohei

좋아요: 직원 및 서비스
2019년 12월에 2박 숙박함
답변 제공: Nanang 님, 2019년 12월 23일
Dear Valuable Guest We are happy to know that you experiences the pleasant stay at our hotel. You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest. Please let us know if you plan to visit us in the near future. We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro. Best Regards Nanang Sumardjono(Mr) Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 11월 29일
Dear Valuable guest Thank you for your review, we are looking forward to serving you in the near future Best regards Nanang Sumardjono

8/10 - 좋아요

Leox

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location is quite convenient, near Malioboro and mall. But the volume of Air Conditioner seems uncontrollable, if turned lower, there seems to be no cool any more.
2019년 10월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 10월 30일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to engineering to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 4박 숙박함
답변 제공: Nuraini Chandra 님, 2019년 9월 27일
Dear Valuable guest Regret to know that you felt disappointed during stay at our hotel. On behalf of management and staff of Ibis Yogyakarta Malioboro please accept our sincere apology for the inconvenience caused. I would like to informed you that we have been doing renovation, we really hope that our new look will bring new comfort and new atmosphere for our guest Thank you for sharing concern and we are looking forward to get the opportunity to welcoming you to our hotel. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

Sri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied.
Good buffet breakfast spread. Clean room. Comfy bed. Friendly staff. Centrally located. Will come back again.
2019년 9월에 3박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 9월 8일
Dear Valuable Guest We are happy to know that you experiences the pleasant stay at our hotel. You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest. Please let us know if you plan to visit us in the near future. We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro. Best Regards Nanang Sumardjono(Mr) Hotel Manager

8/10 - 좋아요

STay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location and attached with Mall
2019년 5월에 5박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 30일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
普通のビジネスホテルと思えば、値段も安いし清潔なので問題ありません
2019년 5월에 2박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 26일
Dear Valuable Guest We are happy to know that you experiences the pleasant stay at our hotel. You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest. Please let us know if you plan to visit us in the near future. We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro. Best Regards Nanang Sumardjono(Mr) Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water!, only luke cold. Breakfast is OK, service staff is great. The room is really dated. Staff are great overall.
2019년 5월에 3박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 21일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 19일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
水がかなり濁ってました。
2019년 4월에 3박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 8일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sinyal wifi..
jika masuk ke kamar sinyal hp langsung hilang.. wifi pun susah.. hilang timbul.. kabel hair dryer juga jorok..
2019년 4월에 3박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 8일
Tamu yang terhormat Terima kasih atas waktu yang telah diluangkan dalam berbagi pengalaman selama berada di hotel kami.Mohon maaf atas ketidak nyamanan yang telah tamu alami selama berada di hotel kami.Akan kami sampaikan ke department terkait untuk ditindaklanjuti sehingga ke depannya hal tersebut tidak akan terulang kembali di kemudian hari.Feedback yang diberikan sangatlah penting bagi kami demi peningkatan hotel kami. Kami tunggu kedatangan tamu kembali di lain waktu dan lain kesempatan. Matur Nuwun Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ショッピングモールに隣接しているので、必要な物がすぐに調達できて便利でした。マリオボロ通りをぶらぶらと歩くのも楽しかったです(^^) 屋上のプールを3歳の息子が気に入っていました。 夜、ソノブドヨ博物館にワヤン・クリッを見に行きました。20時〜22時という遅い時間でしたが、歩いて行って大丈夫でした。 昼間にソノブドヨ博物館自体の常設展示を見に行こうと思ったら、入り口がマリオボロ通り沿いではなくゲートを過ぎて右に曲がった広場の対面にあったので、少々迷いました。
2019년 3월에 2박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 4월 30일
Dear Valuable Guest We are happy to know that you experiences the pleasant stay at our hotel. You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest. Please let us know if you plan to visit us in the near future. We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro. Best Regards Nanang Sumardjono (Mr) Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
飯店位置離市中心很近,去日惹市區內景點都方便。不過第一天入住就遇到房間有漏水,但飯店服員處理態度積極,馬上協助更換房間,之後也有再確認房間是否滿意,感覺還可以。另外飯店早餐菜色選擇不少,口味也不錯。
2019년 3월에 3박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 5월 2일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) Hotel Manager

10/10 - 훌륭해요

Tatang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnificant
Great
2019년 3월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 4월 3일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not efficient and poor time management
Room not ready for check in even it is already 2pm Indonesia time... which I still need to wait 45minutes to prepare my room.
2019년 3월에 3박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 3월 15일
Dear Valuable guest Regret to know that you felt disappointed during stay at our hotel. On behalf of management and staff of Ibis Yogyakarta Malioboro please accept our sincere apology for the inconvenience caused. Thank you for sharing concern and we are looking forward to get the opportunity to welcoming you to our hotel. Best Regards Nanang Sumardjono Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 2월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 4월 30일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 4월 3일
Dear Valuable guest Regret to know that you felt disappointed during stay at our hotel. On behalf of management and staff of Ibis Yogyakarta Malioboro please accept our sincere apology for the inconvenience caused. Thank you for sharing concern and we are looking forward to get the opportunity to welcoming you to our hotel. Best Regards Nanang Sumardjono Hotel Manager

10/10 - 훌륭해요

Abdan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strategic location.
2019년 2월에 1박 숙박함
답변 제공: Nanang Sumardjono 님, 2019년 2월 18일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only one toothbrush for two guests. We have to call reception to get the additional one
2019년 2월에 2박 숙박함
답변 제공: Nanang 님, 2019년 2월 24일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. For your information that for hotel standard that only one toothbrush set up in the room but we provide additional amenities at house keeping department. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Nanang Sumardjono(Mr) Hotel Manager

8/10 - 좋아요

hadi

좋아요: 직원 및 서비스
Great location to stay
The location is great as it's central of Yogya surround with market, shops & next to shopping mall. The only setback was there were small ants at the desk, aircon not working on the 1st day, after repaired, can't adjust temperature, hand towel always missed after the daily cleaning. Overall, i should say it's ok but if those i mentioned taken care, would be great place to stay.
2019년 2월에 5박 숙박함
답변 제공: Nanang 님, 2019년 2월 15일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apologize for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Nanang Sumardjono Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Lokasi bagus dekat malioboro
Kondisi hitel sdh tua perlu renovasi, kamarmandi nat2 nta kurang terawat
2019년 1월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2019년 1월 25일
Kepada Tamu yang terhormat Salam hangat dari Ibis Yogyakarta Malioboro. Terima kasih atas waktu yang telah diluangkan di dalam memberikan rating selama berada di Ibis Yogyakarta Malioboro. Dengan segala kerendahan hati kami memohon maaf apabila ada hal hal yang tidak berkenan di hati para tamu selama berada di hotel kami. Kami Ibis selalu berusaha meningkatkan mutu pelayanan dan kami telah melakukan renovasi kamar dengan harapan bisa lebih membuat tamu merasa nyaman. Kritik dan saran sangat kami perlukan demi peningkatan hotel kami. Besar harapan kami untuk dapat melayani tamu kembali dengan suasana yang lebih menyenangkan. Matur Nuwun Novi Soesanto(Mr) General Manager

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always consistently clean and comfortable,
The good thing about ibis hotels is that they are all of a high standard regarding bed quality, WIFI, aircon, cleanliness,
2018년 10월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2018년 10월 18일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro. Very appreciate to receive your positive comment staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. I will share your feedback to all Ibis team to let them know that their work hard acknowledge by the guest. We are looking forward to serving you in the near future. Best Regards Novi Soesanto(Mr) General Manager

8/10 - 좋아요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strategis di kawasan Malioboro
Kami senang sekali menginap di sini karena sangat dekat dengan Malioboro
2018년 10월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2018년 10월 30일
Kepada tamu yang terhormat Terima kasih atas rating bintang 4 yang telah diberikan selama berada di Ibis Yogyakarta Malioboro. Senang rasanya dapat melayani tamu selama berada di Yogyakarta. Kami selalu berusaha meningkatkan mutu pelayanan yang maksimal terhadap semua pelanggan untuk itu saran dari semua tamu sangatlah kami perlukan. Kami tunggu kedatangan tamu kembali di hotel kami di lain waktu dan kesempatan Salam Novi Soesanto(Mr) General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
this hotel is very bad the room smells smoking and mosquito in the room is not very comfortable to stay I pay expensive is not worth it this hotel I'm very disappointed
2018년 8월에 3박 숙박함
답변 제공: Novi Soesanto 님, 2018년 9월 20일
Dear Valuable guest Warmest greeting from Ibis Yogyakarta Malioboro Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Please accept our apology for your inconvenience staying in our hotel. I will share to department concern to follow up this problem and I hope this case never happen again in the near future. Ibis always strive to give the best service to all our customer so your feedback is very important to us. Please inform us if you want to stay again in our hotel. Best Regards Novi Soesanto General Manager

8/10 - 좋아요

Aki 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and convenient
The front desk and concierge were all cheerful and nice. The room was spacious and comfortable for 1 person. The hotel is located right by Malioboro, so I was able to walk to restaurants and convenience stores.
2018년 4월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2018년 5월 17일
Dear Valuable guest Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Very appreciate to hear that you are satisfied about staff service ,comfortable room and also our location. Your feedback is very important to maintain and improve the quality of our service. We are looking forward to welcoming back you in the near future. Best Regards Novi Soesanto(Mr) General Manager

10/10 - 훌륭해요

とみじゃか 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
親切快適便利
ibisはジョグジャには3つあるらしく最初タクシーはまちがったibisに着いた、要注意です。 ホテルには昼前の早めについたがチェックインさせてくれたのはとてもありがたかったし入館時の説明も詳しかった。しかしデポジット200,000Rpが必要だったのは旅の終盤で持ち合わせが少なくつらかった・・・ ホテルの設備は非常にとてもよかった。館内も部屋もきれい。洗面も整っていました。朝食も美味しかったが、なぜか定番の卵料理がなかった、その日だけ?? 立地もよかった。百貨店隣接、地下にはスーパー。 ジョグジャは歩いて回れるが暑いのでバスを使ったが、バス停も近くてボロブドゥールも空港もバスで行った、一律3500Rpは安い。周辺は屋台や食堂もたくさんある。活気があって楽しかった。
2018년 5월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2018년 5월 11일
Dear Valuable Guest We are happy to know that you experiences the pleasant stay at our hotel. You were able to enjoy your time at Yogyakarta, it really encourage us to always serve the best to our guest. Please accept our apologies due to our procedure for keep other deposit at reception. Ibis always strive to give the best service to all our customer so the feedback is very important to us to maintain and improve the quality of our service. Please let us know if you have plan to visit us in the near future. We would like be happy to welcoming you back to hotel Ibis Yogyakarta Malioboro. Best Regards Novi Soesanto(Mr) General Manager

6/10 - 괜찮아요

Hiroyuki 님, 東京

좋아요: 직원 및 서비스
ショッピングモールに近いコンパクトホテル
ショッピングモールに隣接した、コンパクトなホテルです。 画像で見るほど外観は新しくなく、小奇麗なホテルの印象でした。 朝7時半に到着してしまい、荷物を預けて、マリオボロ通りを散策し、ロビーに戻ると、 部屋を使えるようにしてくれました。感謝します。 しかし、部屋に蟻が多数いたり、バストイレのドア開閉時に音がして、見るとドアが古く、蝶番の油をさしていないようです。 また、ルームウェアや髭剃りはついていませんでした。 朝食は6時半からとなっていたので、追加しようにも出発が6時半でしたから、食べられませんでした。マイナス点はありますが、3.4~3.5点くらいの評価だと、思います。 ※冷蔵庫は小さいですが、ブラックライト風でおしゃれです!!
2018년 5월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2018년 5월 6일
Dear Valuable guest Warmest greeting from Yogyakarta Very appreciate to receive your feedback staying at Ibis Yogyakarta Malioboro. Please accept our apologies if our service is not follow you expectation. Your feedback is very important to us to maintain and improve the quality of our service. We are looking forward to serving you in the near future. Best Regards Novi Soesanto(Mr) General Manager

10/10 - 훌륭해요

Dion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pengalaman yang menyenangkan bisa menginap di IBIS Malioboro. Semua kebutuhan saya terpenuhi. Makanan, shooping, serta kemudahan transportasi. Hanya saja ada sedikit masalah dengan AC kamar. Teknisi hotel sudah berusaha memperbaiki, karena tidak berhasil kemudian menyarankan pindah kamar. Namun karena barang bawaan saya banyak. Saya menolak. It's OK. Yang penting pihak hotel sudah berusaha membantu. Saya sangat menghargai itu. Terima Kasih IBIS Malioboro atas pengalaman yang menyenangkan.
답변 제공: Novi Soesanto 님, 2018년 4월 13일
Bapak Dion yang terhormat Terima kasih sudah meluangkan waktu dalam berbagi pengalaman selama berada di Ibis Yogyakarta Malioboro. Kami memohon maaf atas ketidaknyamanan yang terjadi selama berada di hotel kami. Hal tersebut kita langsung sampaikan ke department terkait untuk ditindak lanjuti di dalam perawatan ac dikamar agar permasalahan tersebut tidak terulang kembali di kemudian hari. Besar harapan kami untuk dapat melayani tamu kembali di hotel kami. Salam Novi Soesanto(Mr) General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2018년 3월에 1박 숙박함
답변 제공: Novi Soesanto 님, 2018년 3월 19일
Dear Valuable Guest Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Your feedback is very important to us to maintain and improve the quality of our service. We are looking forward to serving you in the near future.

8/10 - 좋아요

Natsuki

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
日本人向けの外資チェーン
出来たばかりの綺麗で快適な建物だった。この日は、バンドンから7時間かけて夜中の0時にジョグジャカルタ到着だったので、駅から近いホテルを探していましたが、ここは夜中でもメイン通り沿いで人が多くおり安心なロケーションで助かりました。
2018년 1월에 2박 숙박함
답변 제공: Candra 님, 2018년 2월 5일
Dear Mrs Natsuki Thank you for taking your experience staying at Ibis Yogyakarta Malioboro. Ibis always strive to give the best service to all our customer so your feedback is very important to us. We are looking forward to serving you in the near future. Best regards Nuraini Candra Asst Fo Manager

8/10 - 좋아요

CHAN WING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good location, next to the big mall ! Highly recommended to live there .
2017년 12월에 1박 숙박함
답변 제공: Candra 님, 2018년 2월 5일
Dear Mr Chan Wing Thank you for taking your experience staying at ibis Yogyakarta Malioboro. Very appreciate to receive your positive feedback and it is very important to us to maintain and improved the quality of our service. We are looking forward to serving you in the near future. Best Regards Nuraini Candra Asst FOM Manager