조감도

크레스텐 팰리스 호텔 여행 후기

4 out of 5
크레스텐 팰리스 호텔
6th klm. Kallithea ave., Rhodes, Rhodes Island

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 150개 이용 후기 중 50개" "
평점 8 - 좋아요. 150개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 150개 이용 후기 중 26개" "
평점 4 - 별로예요. 150개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 150개 이용 후기 중 4개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Solvita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you like peacefully hol it’s perfect,out of city buzz
2023년 10월에 5박 숙박함
답변 제공: angelos 님, 2023년 10월 17일
Dear Solvita,Thanky ou very much for staying with us and for taking some time to leave your review. We are relly happy that you enjoyed your stay and you had a relaxing holiday.We hope to see you again!Kind regards, Kresten Palace team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: Angelos 님, 2023년 9월 18일
Dear guest,Thank you very much for choosing our hotel for your stay in Rhodes and for giving us a perfect score. We are very glad to know that oyu enjoyed your stay.We wish you the best.Kind regards

8/10 - 좋아요

Mahir 님, Gerlingen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Abgesehen vom Strand ist die Hotelanlage und der Service gut. Hoteleigener Transfer zum Flughafen nicht vorhanden.
2023년 8월에 7박 숙박함
답변 제공: Angelos 님, 2023년 8월 24일
Dear Mahir,First of all we would like to thank you for choosing our hotel for your stay in Rhodes and for leaving this review.We are really glad reading that you enjoyed our facilities and the provided services. Though, we would like to inform you that we offer transfer service from the airport with extra cost and after agreement.It would be an honour to welcome you again and offer you a perfect stay.Warm regards, Kresten Palace team

10/10 - 훌륭해요

yakup

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super séjour
Excellent accueil dans cet hôtel bien situé, au calme, avec une grande facilité pour se garer a l'entrée de hotel. De plus, il est très agréable et rénové avec beaucoup de goût. Le personnel très sympathiques et souriants sont aux petits soins, soucieux du bien être des clients, n'hésitant pas à conseiller, un accueil parfait! La chambre était très agréable et très propre face à la mer. Quant au petit-déjeuner : varié, copieux avec de très bons produits. Nous avons passé un très bon séjour et nous n'hésiterons pas à le recommander! Continuez ainsi , c'était parfait ! Ne changez rien et bonne continuation à toute l'équipe ! "
2023년 7월에 2박 숙박함
답변 제공: Angelos 님, 2023년 8월 1일
Dear Yakup,Taking the opportunity we would like to thank you for choosing Kresten Palace for your great holidays and we are beyond pleased to hear that you would recommend us to further travellers!We were thrilled to know that you enjoyed your room and loved so many aspects of your stay. Our goal is to deliver top notch hospitality and exceptional customer service and we are truly happy that we accomplished that. Rest assured we will share your wonderful remarks with all departments as they are encouraging for all and add value in our services and facilities.Would like to thank you for staying with us and we hope to serve you again whenever your journey takes you back to Rhodes!The Best wishes,Kresten Palace Team

8/10 - 좋아요

Christina

2023년 7월에 8박 숙박함
답변 제공: Angelos 님, 2023년 8월 1일
Dear Christina,Thank you very much for staying with us and we hope to see you again!Best regards

8/10 - 좋아요

Santeri

2023년 7월에 8박 숙박함
답변 제공: Angelos 님, 2023년 8월 8일
Dear Santeri,Firstly, we would like to express our gratitude for staying with us!We hope you had a great time and we wish you the best!Kind regards, Kresten Palace team

8/10 - 좋아요

Santeri

2023년 7월에 8박 숙박함
답변 제공: Angelos 님, 2023년 8월 8일
Dear Santeri,Thank you very much for staying with us and for taking sometime to leave your review.We hope to have a chance to welcome you again and offer you a perfect stay!Kind regards, Kresten Palace team

6/10 - 괜찮아요

Mandip

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Such a shame that hotel lets itself down with reception and dining staff who are cold and unhelpful, rude too. Free WiFi in the hotel but charged per device if you want it in your room. You have to pay for the safe too. Breakfast was nice. Great entertainment crew and enjoyed the pool vibe. Few nice restaurants nearby on foot otherwise getting a taxi or buses into town is tricky - buses are full and taxis don’t stop so be prepared to wait a while. Won’t be visiting again and wouldn’t recommend this hotel sadly.
2023년 7월에 6박 숙박함
답변 제공: Angelos 님, 2023년 7월 14일
Dear Mandip,Thank you for taking the time to bring your feedback to our attention following your recent stay at Kresten Palace.We are happy to read that you enjoyed the pool and our entertainment program.At the same time we can see through your review that we have feel short of your expectations in certain areas and that we could have provided a better overall experience during your time here in resort. We pride ourselves on delivering a first class service and we are sorry that on this occasion we didn’t meet nor exceed your expectations.We were disappointed to read that you felt this way about our Team Members as they are usually praised for their friendliness and helpfulness. Please accept our apologies if a member of our staff was not up to the level of care and attention expected.We hope that you have still enjoyed your holidays in Rhodes.Warm Regards,Kresten Palace Team

10/10 - 훌륭해요

francesco

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tutto perfetto sopratutto se si viaggia con la famiglia, camere grandi e spaziose.
2023년 5월에 7박 숙박함
답변 제공: Stella 님, 2023년 6월 6일
Dear Francesco,Hello from Kresten Palace. We wold like to thank you for choosing our hotl for your stay in the island of Rhodes.We are thrilled to read that you enjoyed our facilities and that you had a great time with your family.We hope to see you again!Best regards, your Kresten Palace team

8/10 - 좋아요

Amit Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The dining options could have been better and more varied. The general sea view rooms were very average. We had to upgrade to deluxe rooms with pool access which were much better.
2023년 5월에 5박 숙박함
답변 제공: Stella 님, 2023년 6월 2일
Dear Amit Paul,First of all we would like to thank you for staying with us and for taking some time in order to write your review about your holidays in our hotel.We are happy that in general you had a good stay and your comments will be taken under consideration for our continuous effort for improvement.We hope to see you again in the future!Best regards, Kresten Palace team

8/10 - 좋아요

Johan Melvin Hedman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service, Staff was the best part. Had an alright room but had an ant problem over our week, but it wasnt too bad and im sure its not the same everywhere, Really nice views, Good breakfast, Super nice main building, nice bar etc. Great transportation with taxi and bus stop within 50M, the beach is the only thing we were dissapointed with. 4/5 would come back
2023년 5월에 7박 숙박함
답변 제공: Stella 님, 2023년 5월 31일
Dear Johan, first of all we would like to express our gratitude for choosing our hotel for your stay in Rhodes and for taking some time to leave a review for your experience.We are very happy to read to that you enjoyed our facilities and for your nice words about our staff. We hope to have the opporunity to welcome you again and offer ou a perfect stay without the small shortcomings that you faced.Have a nice day and kind regards, your Kresten Palace team

10/10 - 훌륭해요

Wendy 님, Sacramento

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property. Lovely swimming pool. Friendly and helpful staff. Quick check-in and check-out. Delicious breakfast and dinner buffet. Lunch by the pool was delicious too. Good cocktails at reception bar and pool bar. Bus stop out front of hotel made it easy to go to Rhodes Town inexpensively and quickly. I would gladly stay here again.
2023년 5월에 3박 숙박함
답변 제공: Stella 님, 2023년 5월 30일
Dear Wendy, We would like to thank you for choosing our hotel for your stay in Rhodes! We are very glad to read that you loved so many aspects of your stay in our hotel!We think that your review would be very helpful for future possible travelers.We hope to have the opportunity to welcome you again!Best wihes, Kresten Palace team

4/10 - 별로예요

Jülide

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Shir

2022년 9월에 7박 숙박함
답변 제공: Angelos 님, 2022년 10월 7일
Dear guest,Thank you for taking the time to share your experience in our hotel.Kind regards

6/10 - 괜찮아요

Branimir

좋아요: 청결 상태, 객실의 편안함
Rhodes stay
We have chosen probably the best room on offer, swim-up with access to a private swimming pool and room was all right and comfortable, however swimming pool was freezing, they don’t heat up the water. Breakfast was included, but it was very mean, food of average quality, awful coffee and oversweeted juices from a concentrate. Instead of eggs/ommelette station they had a “mountains” of prepared omelette which is more like 3 stars hotel and they advert them as 4 stars. Dinner - buffet style with average and oily food, less tasteful than you would expect at 4 stars hotel. At the checkout I was offered to pay part of someone l’s else bill which was charged to the room 3 days before I checked in, disgraceful and unforgivable, I did not receive even sorry.
2022년 9월에 4박 숙박함
답변 제공: Angelos 님, 2022년 10월 6일
Dear Branimir,Thank you for choosing our hotel for your holidays and for taking the time to share your experience!We feel sad that some points led your stay not to live up to your expectations. Any direct feedback and constructive criticism are always more than welcome as this is what we are looking for in order to maintain a high level of service.We hope that you have still enjoyed your holidays in Rhodes and that we will have the chance of hosting you again in the future, so we may better demonstrate the complete quality stay you expect and deserve!Warm Regards,Kresten Palace Team

8/10 - 좋아요

Petr

2022년 9월에 14박 숙박함

6/10 - 괜찮아요

kirsi

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Vaellusreissu
Keskinkertainen hotelli hyvällä sijainnilla. Bussi yhteydet todella toimivat. Hotelli siisti. Uima-allas alue ok. Ranta hieman vaikeakulkuisen matkan päässä ja rantatuolien sijainti surkea. Aamupala monipuolinen.
2022년 9월에 7박 숙박함
답변 제공: Angelos 님, 2022년 9월 27일
Dear Kirsi,We would like to thank you for choosing our hotel for your vacation and for taking the time to leave a review regarding your experience with us.We are happy to read that you enjoyed our facilities and the breakfast and we have noted your concerns.We hope to have another chance to offer you a perfect stay, if you choose to come back to Rhodes.Kind regards

10/10 - 훌륭해요

lionel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 8박 숙박함
답변 제공: Angelos 님, 2022년 9월 18일
Dear Lionel,Thank you for choosing our hotel for your holidays and thank you for the perfect rating!We are thrilled to know that you had a great experience with us and you enjoyed your stay.It would be a pleasure to welcome you again in the future if you choose to return in Rhodes!Warm regards,Kresten Palace team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: Angelos 님, 2022년 9월 12일
Dear guest,Firstly we would like to thank for choosing our hotel for your holidays and for spending some time to leave your review regarding your stay!It seems that your had a great experience and it would be a pleasure to welcome you again some time in the future!Best regards, Kresten Palace team

8/10 - 좋아요

Do

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 7박 숙박함

6/10 - 괜찮아요

alessandro

2022년 8월에 6박 숙박함

6/10 - 괜찮아요

Raffaella

좋아요: 청결 상태
별로예요: 직원 및 서비스
2022년 8월에 1박 숙박함

8/10 - 좋아요

Veli-Matti

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 4박 숙박함

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir sind auf die Umbauarbeiten im Herbst gespannt
2022년 7월에 7박 숙박함
답변 제공: Angelos 님, 2022년 7월 24일
Dear Sandra, Thank you for this great review following your recent stay at Kresten Palace! We would be honored to have you back next summer, in order to ensure one more magnificent holiday experience. Wishing you all the best and hopefully see you soon! Best Regards, Kresten Palace Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not my cup of tea
We stayed at this hotel in April. I was not expecting the room to be so COLD. There were no blankets in the room. The first night, I was so tired from the journey, I didn't want to go all the way to the front desk to request a blanket and I couldn't figure out how to call the front desk from the phone in the room. I slept with my jacket on and a towel over me, shivering the whole time. The next day I asked at the front desk for a blanket and they said they would leave one in the room. Well, they left a tiny, sad-looking blanket that looked like it was maybe 40 years old and barely covered one person, let alone two. Internet is available for free in the lobby but you have to pay if you want to use it in your room. I like that there is a tiny gym area. The pools were beautiful, but it was too cold to really enjoy them. Beautiful little beach area you can walk down to from the hotel. My daughter liked the kids' club. Overall though, not my preferred type of hotel at all, and I wasn't super impressed with the service (mostly the blanket issue, and I overheard a few other people also saying that the rooms were cold and asking staff for blankets). The restaurant was overpriced and there did not seem to be any consistent pricing system for kids. One night I was charged a full adult price for my kindergartener and another night she ate for free. Make it make sense.
2022년 4월에 2박 숙박함
답변 제공: Angelos 님, 2022년 7월 16일
Dear guest, We would like to thank you for taking the time to share your feedback with us following your stay at Kresten Palace. We very much appreciate you taking the time to do so! We are very sorry to read that your stay in our resort is not as enjoyable as expected and although we do not necessarily agree with all points raised we would still like to offer our apology for any inconvenience caused. We are happy to read that you likes our facilities like the pool and our mini club. We only hope that there is still some enjoyment gained out of your holiday in Rhodes and that perhaps you might consider visiting us again at some point in the future. Kind regards, Kresten Palace Team

6/10 - 괜찮아요

Cecile

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: Angelos 님, 2022년 7월 15일
Dear Cecile, Thank you for taking the time and sharing your feedback with us regarding your recent stay at Kresten Palace. Should you return to our area in the future we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve. The Best wishes, Kresten Palace Team

8/10 - 좋아요

Csaba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 7박 숙박함
답변 제공: Angelos 님, 2022년 7월 5일
Dear Csaba, We would like to thank you for staying with us and for taking some time to leave your feedback regarding your experience! We are very happy for the nice review and it would be a pleasure to welcome you again if you choose to return in Rhodes! Kind regards, Kresten Palace team

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 6박 숙박함
답변 제공: Angelos 님, 2022년 6월 28일
Dear Christopher, Thank you very much for choosing our hotel for your holidays and for taking some time to leave a feedback regarding your experience with us! We are very happy that you had a great stay! It would be a pleasure to welcome you again if you choose to come back in Rhodes! Best regards

8/10 - 좋아요

Teemu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 6월에 5박 숙박함
답변 제공: Angelos 님, 2022년 6월 13일
Dear Teemu, Thank you for taking the time to share your feedback regarding your recent experience with us and thank you for choosing our hotel for your holiday! We really hope to have the opportunity to serve you again in the future. Best wishes, Kresten Palace Team

10/10 - 훌륭해요

Nico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suosittelen! Huone siivottiin jokapäivä eikä ikäviä yllätyksiä tullut huoneessa vastaan. Rauhallinen ympäristö sopii erityisesti lapsiperheille. Aamupalalla monipuolisesti vaihtoehtoja. Hotellista n. 1km lähimpiin ravintoloihin ja jalkakäytävä todella kapea ja näkyvyys paikotellen huono.
2022년 5월에 7박 숙박함
답변 제공: Angelos 님, 2022년 6월 10일
Dear Nico, We would like to thank you for choosing our hotel for your holidays and for taking some time to share your experience! We are very happy to read that you enjoyed your stay, your room and our facilities in general. It would be a pleasure to welcome you again some time in the future! Best regards, Kresten palace team

8/10 - 좋아요

Esmee

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Alles in allem 4sterne
Die Anlage ist weitläufig und meist ist das internet verfügbar. In unserem Zimmer mit poolzugang war die Verbindung jedoch sehr schlecht und hat nicht mal für email gereicht. Die Liegestühle sind extrem hart. Nach Anfrage haben wir dann ein Polster bekommen. Die Polster der Liegestühle am Hauptpool sind sehr dünn und damit auch sehr unbequem. Die Behandlungen im Spa sind unprofessionell. Das Frühstücksbuffet war ok aber auch nicht überwältigend. Die Gartenanlage braucht mehr Pflege. Die Rezeption hat ebenfalls nicht überzeugt. Für alle Fragen (Mietwagen, Spa) konnte nicht weitergeholfen werden und wir wurden einfach weitergeschickt. Alles in allem sind es zwar 4 Sterne, jedoch in manchen sachen einfach auch eher ein 3Sterne Hotel.
2022년 5월에 7박 숙박함
답변 제공: Angelos 님, 2022년 6월 13일
Dear Esmee, Thank you for taking the time to share your experience at Kresten Palace, your feedback is greatly appreciated! We were happy to read that you had a good holiday. On the other side, we are sorry to read that your stay was not as enjoyable as expected. We want to thank you to bringing your concerns and suggestions as we always looking for the ways to better our service and your feedback is an invaluable part of that process. Once again thank you for your feedback, we very much hope that despite the issues mentioned you were still able to enjoy your holidays and we hope you will reconsider giving us another chance so we can show you our genuine hospitality. Kind Regards, Kresten Palace Team

8/10 - 좋아요

Simona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel ben tenuto e pulito, situato in posizione strategica per raggiungere le bellissime spiagge nei dintorni.
2022년 5월에 7박 숙박함
답변 제공: Angelos 님, 2022년 6월 13일
Dear Simona, Firstly, we would like to thank you for staying with us and then for taking some time to leave your feedback about your experience! We are very glad to read that you enjoyed our facilities! We hope to welcome you again in the future if you choose to come back to Rhodes island! Best regards, Kresten Palace team

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설
2022년 5월에 5박 숙박함
답변 제공: Angelos 님, 2022년 5월 19일
Dear guest, Firstly, we would like to thank you for choosing our hotel for your holidays and for taking some time to leave your feedback about your stay! If you choose to return to Rhodes, we wish to give another chance to fulfill all of your expectations. Kind regards, Kresten Palace team

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 5박 숙박함
답변 제공: Kresten Palace Team 님, 2022년 5월 13일
Dear Patricia, We would like to thank you for taking the time to leave such a lovely review further to your recent stay at Kresten Palace. It was our pleasure to have you here with us! We are very happy to know that you enjoyed our facilities and our services! We would be more than happy if you would consider return as a guest sometime in the future. Best regards, Kresten Palace Team

6/10 - 괜찮아요

Peter

2022년 4월에 4박 숙박함
답변 제공: KRESTEN PALACE team 님, 2022년 4월 26일
Thank you for your time to review us,

10/10 - 훌륭해요

Ganesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 7박 숙박함
답변 제공: Angelos 님, 2022년 4월 16일
Dear Ganesh, Thank you for taking some time to leave your feedback about your experience with us! We are thrilled that you enjoyed your stay!

6/10 - 괜찮아요

Ravinder

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This hotel is very nice, entertainment staff is so nice and fun! Reception staff not so nice. They will literally rinse your bank accounts out, so expensive, food was not so nice.
2021년 9월에 11박 숙박함
답변 제공: Angelos 님, 2021년 10월 12일
Dear guest, Thank you for taking the time to share your experience with us. Every comment is important for our continuous efforts to improve our services. Kind regards

10/10 - 훌륭해요

miro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Angelos 님, 2021년 9월 18일
Dear Miro, Thank you very much for your review and we very glad that you enjoyed your stay with us! We hope to see you again! Kind regards

10/10 - 훌륭해요

miro

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place and view is nice. And you can even rent car in the lobby. And old town only 10 minutes away
2021년 9월에 2박 숙박함
답변 제공: Angelos 님, 2021년 9월 16일
Dear Miro, Thank you for choosing our hotel for your holidays and for taking some time to leave your feedback. We are very happy to read that you enjoyed your stay in our hotel. It would be a pleasure to welcome you again in the future! Kind regards

6/10 - 괜찮아요

FOTIOS

좋아요: 청결 상태, 객실의 편안함
2021년 8월에 6박 숙박함
답변 제공: Angelos 님, 2021년 8월 9일
Dear Fotios, Thank you for choosing our hotel for your vacations and for taking some tome to rate us! It would be a pleasure to welcome you again!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a great value. The breakfast was good and the pool was spotless. It was an easy walk to the beach. The only downside is lack of Wi-Fi available in the rooms, and even if you paid for the Wi-Fi, it does not work for iPhone or iPad products. Otherwise, WiFi can be reached in the lobby and on the grounds.
2021년 8월에 1박 숙박함
답변 제공: Angelos 님, 2021년 9월 16일
Dear valued guest, Thank you for choosing our hotel for your holidays and for taking some time to write a review. We are very happy to read that you enjoyed your stay to our facilities. We are aware for the problem with the WiFi and we are trying to resolve it. We hope to welcome you again in the future! Kind regards

6/10 - 괜찮아요

Julius Simoni

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Angelos 님, 2021년 7월 20일
Dear Julius, thank you very much for your feedback! It is important to us for our improvement. We hope to welcome you again sometime!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Great big pool area. Friendly staff, especially Maria from the Spa and Eleni from the reception are very warm and welcoming persons. Breakfast is very good plenty where to choose. Aircon including the price is also like it should be.
2021년 7월에 7박 숙박함
답변 제공: Angelos 님, 2021년 7월 14일
Dear guest, Thank you very much for the nice words. We are happy to hear that you had a good time with us and we hope to see you again!

10/10 - 훌륭해요

DAHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 4박 숙박함
답변 제공: Angelos 님, 2021년 6월 4일
Thank you very much!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bella struttura pulita e curata, stanze sempre pulite, personale disponibile gentile tutti quanti, mangiare ogni sera cambia tutto benissimo
2019년 10월에 7박 숙박함
답변 제공: Your Kresten Palace team 님, 2019년 10월 10일
Dear valued guest, We would like to thank you for choosing Kresten Palace for your precious vacations. It is our pleasure to know that you have enjoyed our facilities and services. We hope to welcome you again soon. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: Your Kresten Palace team 님, 2019년 9월 29일
Dear valued guest, We would like to thank you for choosing Kresten Palace for your valuable holidays. It is our pleasure to know that you have enjoyed our facilities and services. We hope to welcome you again soon. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 7박 숙박함
답변 제공: Your Kresten Palace team 님, 2019년 9월 21일
Dear valued guest, We would like to thank you for choosing Kresten Palace for your valuable holidays. It is our pleasure to know that you have enjoyed our facilities and services. We hope to welcome you again soon. Kind Regards,

4/10 - 별로예요

Marie

연인과의 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Un établissement qui ne vaut pas 4 étoiles. Il faut faire attention quand on demande une chambre "vue sur la mer" car l'établissement joue sur les mots, ce n'est pas vue ms côté mer donc si vous avez un immeuble, arbre devant votre fenêtre et que c'est le coté mer vous ne voyez rien et vous n'êtes pas remboursé sur le supplément que vous avez payé. Pour l'annulation du Spa, il faut batailler pour se faire rembourser même si on est dans ses droits de rétractation soit 24h. La wi-fi est payante 1€ par jour pour un 4 étoiles... L'hotel fait bas de game dommage, la façade laisse à désirer (effet motel que palace). La réception pas trop accueillant en cas de problèmes mais le personnel de ménage ou du restaurant sauve l'honneur.
2019년 8월에 5박 숙박함
답변 제공: Your Kresten Palace team 님, 2019년 8월 25일
Dear Marie, Thank you for taking the time to review the hotel after your recent stay with us. We are sad to hear that you did not thoroughly enjoy your stay at Kresten Palace. We always suggest our guests to immediately share their concerns with the team whilst their stay in order to immediately resolve the issue. Our staff remain as always at your disposal for any assistance you may require. We are sorry that other rooms were not available to you during your stay as the hotel was highly occupied. However, we would like to mention to you that the room was booked it was actually the room that was offered. We are also disappointed to read that we did not meet expectations about staff. Because, we receive generally positive feedback about staff. We hope to have the chance to welcome you back in the future. Kind regards,

6/10 - 괜찮아요

Stefano

좋아요: 청결 상태
별로예요: 직원 및 서비스
Sevizio al di sotto di un 4 stelle, servizio colazione pessimo, tavoli sempre sporchi e riutilizzo delle posate non utilizzate dai precedenti clienti per apparecchiare, quando lo facevano. Orario cena limitato fino alle 21. Cena greca tipica pessima, dopo le 20 già tutto servito freddo, non organizzato nonostante fosse prenotato a parte, tanto che poi siamo andati a cena fuori in altro locale. Servizio spiaggia pessimo e richiedono pagamento lettini extra. Francamente non lo consiglio è non ci torneremo.
2019년 8월에 14박 숙박함
답변 제공: Your Kresten Palace team 님, 2019년 8월 19일
Dear Stefano, Thank you for taking the time to review the hotel after your recent stay with us. We are sad to hear that you did not thoroughly enjoy your stay at Kresten Palace. We always suggest our guests to immediately share their concerns with the team whilst their stay in order to immediately resolve the issue. Our staff remain as always at your disposal for any assistance you may require. Finally, since we treat all comments and feedback with great significance whether they are positive or negative, we would like to thank you for bringing these shortcomings into our attention. We will do the best possible to improve ourselves moving forward and we hope to have the chance to welcome you back in the future. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La posizione e personale e struttura molto accogliente
2019년 7월에 7박 숙박함
답변 제공: Your Kresten Palace team 님, 2019년 8월 6일
Dear valued guest, We would like to thank you for choosing Kresten Palace for your precious vacations. It is much appreciated as we really pay great attention to each detail to make sure the stay of our valued guests is magical in every aspect. We can’t wait to have you with us again for another visit and offer you yet another memorable holiday in our hotel and in beautiful Rhodes! Kind regards,