Dear Renate, thank you for taking the time to leave your comment and for staying with us. It's a pleasure to read that you enjoyed our hotel and its style. We hope to have the pleasure of welcoming you again in the future. Best regards

Dear Evgeniia, thank you very much for this excellent review! It is indeed the reward to our effort to provide memorable moments to our Guests. We really look forward to welcoming back to our hotel! Best regards

Dear Randy, thank you for evaluating your stay at Starhotels Business Palace. We are pleased to read that you appreciated our proximity to the subway M3, Porto di Mare stop, which makes travel very convenient for exploring Milan. We apologize for the inconvenience with the sheets and the smell of towels: our Housekeepers, who always take care to the cleanliness and hygiene of the rooms, are very sorry about this and are checking what you reported. We hope you will choose to stay with us again, in order to guarantee a better experience. Best regards

Dear Stella, thank you for the time and attention you gave us in sharing your opinion about your experience in Starhotels Business Palace. We apologize for the inconvenience you had with the charge. We understand the importance of a correct payment process, in fact from our side it seems that the charges have been made correctly. However, if you prefer to contact us to sort out any issue, we would be glad to assist you as soon as possible. We appreciate your patience and understanding, and apologize for any inconvenience caused. We hope to see you again in the next future. Best regards

Dear Adenike, thank you very much for the good feedback of your stay. It's so nice and comforting to read that you didn't have any issues to report. Thank you for your comment about the breakfast, we will share it with the Departments involved in order to improve constantly the service offered. It has been a pleasure to have you as our Guest and on behalf of all the Staff, we look forward to welcoming you back. Sincerely

Dear Joseph, thank you very much for this review! We really look forward to welcoming back to our hotel. Best regards

Dear Joanna, thank you so much for taking the time to describe in such a detailed way your experience of staying in our hotel, and for pointing out the excellent service received from our Staff. As confirmed in your review, our hotel has rooms of different category, size and features: it's a pleasure to know that you had the opportunity to try several of them during your stays. We look forward to welcoming back soon, so that you can try even more rooms! Best regards

Dear Joseph, thank you for your feedback. We regret that you did not report the critical issues encountered during your stay and the services that should be improved allowing us to offer you in the future a better experience. We hope to welcome you again for your next stay in Milan. Best regards

Dear Donna, we are pleased to hear that you had a pleasant experience with us. We hope to have the pleasure of welcoming you again soon. Best regards

Dear Mrs. Ashley, thank you so much for taking the time to evaluate your experience of staying in our hotel. We are happy to know that the rooms, the location and all the staff was up to your expectations. It's nice to know that our Guests can see our passion and dedication for this work. From our side, we can only renew our daily commitment to improve over time the quality standard obtained with so much hard work. We hope to have you again as our Guests. Best Regards.

Dear Alstrid,thank you for choosing to stay at Starhotels Business Palace! It sounds like you had a great experience with us, and that you enjoyed our comfortable and clean rooms, perfect for resting after a day of sightseeing, and we're really happy to hear that. Please note that the VIP benefits can be applied on Food & Beverage consumptions and on the parking with a discount, and it seems that you did not use none of these services during your stay. We would be glad to apply all these benefits in a future stay!Best regards

Dear Tanya,thank you for taking the time to leave your comment and for staying with us. It's a pleasure to read that you enjoyed our hotel and the service offered. We take into high consideration all the suggestions of our Guests, and we appreciate your comment regarding the room keys. We sincerely hope to have the pleasure of accommodating you again in the future.Best regards.

Dear Guest,thank you for the kind review! We can't wait to have you back as a guest! Best regards

Dear Mr. Robert,thank you so much for your feedback. We are happy to read that everything was good for you. Hoping to welcome you back very soon we send you our Best Regards.

Dear Mrs. Nicole,thank you for your feedback concerning your stay with us. Please accept our apologies if the hotel service was not up to your expectations. We regret to read the inconvenience occurred upon arrival, unfortunately, for the Italian law, it's forbidden to enter in hotel rooms without showing a physical passport, that's the reason why our Reception staff asked to show the passports before giving you the room's key. We hope that you will choose to stay with us again in the future, to show you our best level of service.Best regards,the Management

Dear Mateusz,We really appreciate the high rating you gave us, so we thank you and hope to welcome you again. Kind Regards Starhotels Business Palace Staff

Dear Veronica,Thank you for staying at the Business Palace and for taking some of your precious time to convey your comments. Your feedback is a very important opportunity for us to experience our services through the Guests' eyes. Your positive remarks gratify who works day by day to deliver the best service and your notes help us to work towards even better service in the future. Thank you for expressing your positive notes about our staff. Looking forward to welcoming you back soon in Starhotels, we send our Best regards The Management

Dear Ali,It’s such a pleasure to read your kind words regarding Starhotels Business Palace and for dedicating some of your personal time to us. We are very happy to have contributed to making your stay in Milan a pleasure one.We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to better Starhotels’ hospitality. Precious feedback and what guests might want to recommend is the key to improvement.We sincerely thank you for your time and hope to have the possibility of welcoming you once again in Starhotels. Best regards, The Management

Dear Ydey,First of all we would like to thank you for taking the time to leave your comment about your recent experience and for choosing our hotel in Milan. This is for us a very important opportunity to constantly improve our level of service as we accept all the reviews in a very constructive way. We would like to take this occasion to apologize for any unpleasant event experienced during your stay. We hope you consider returning to the Starhotels Business Palace on your next visit to Milan and we guarantee you our best care and attention. Best regards The Management

Dear Karam,Thank you very much for taking the time to tell us about your experience with this evaluation.We take note of it and hope to welcome you as our guest again. We will continue to improve for our customers to offer them the best version of the Starhotels business palace.Kind regards The management

Dear David,Thank you very much for your positive review about Starhotels Business Palace.We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards, The Management

Dear Sanjiv,Thank you very much for taking some of your precious time to convey your comments regarding your stay at Starhotels Business Palace. We regret to learn our failure in meeting your expectations to the fullest.The information we have received from you have been reviewed by the Management staff to ensure that we are consistently offering the highest levels of service.Remaining at your complete disposal, we look forward to serving you again.Best regardsThe Management

Dear Anthony,Thank you for staying with us and taking some time to leave your comments.We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards, The Management

Dear Shaun,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards, The Management

Gentile Ospite,siamo lieti che la nostra Ospitalità sia stata di Suo gradimento. La invitiamo a tornare presto in Starhotels.

Dear Guest, thank you for sharing your opinions about your stay. We are happy to read that you enjoyed the comfort of our rooms and our location. Anyway, we regret for the negative reporting concerning the staff, we always try to make our guests feel at home and we apologize if this aspect was not achieved during your stay. We hope to welcome you again and show you our best level of service.Best regards,The Management

Dear Xiaorong,thank you very much for taking the time to convey your comments regarding your recent stay at Starhotels Business Palace. We are glad to see that you enjoyed your stay with us, and that you appreciated many aspects of it. We look forward to welcoming you back at your earliest convenience.Best regards,The Management

Dear Mr Istvan,thank you for kindly evaluated Starhotels Business Palace. We're proud to read your positive comment about breakfast, it will be shared with all our staff. I shared your kind comment with my staff in order to renew my thanks for your professionalism and dedication to customers.We thank you again for your time and look forward to welcoming you back to the Starhotels Business Palace in the near future.The Management

Dear Mr. Randal,thank you very much for the good feedback of your stay. We are happy to know that your stay was lovely. Hoping to welcome you for your next trip in Milan, we send you our best regards.The ManagementGC

Dear Mr. Renato,thank you for taking the time to leave your comment and for staying with us. It's a pleasure to read that you enjoyed our hotel and the comfort of our rooms. We hope to have the pleasure of accommodating you again in the future.Best regards,The ManagementGC

Dear Mr. Vadym, thank you for your good feedback. We hope to see you soon. Best regards, the Management GC

Dear Guest, thank you for your feedback. We regret that you did not report the critical issues encountered during your stay and the services that should be improved allowing us to offer you in the future a better experience. We hope to welcome you again for your next stay in Milan. Best regards, Fabio Renna - General Manager Starhotels Business Palace GC

Dear Raiad,thank you for your review. Your score is important for us, since it helps us improving our service. We hope to have the opportunity of welcoming you again and to give you a better experience.Best Regards,Fabio Renna - General Manager Starhotels Business PalaceGC

Dear Xiangyue,thank you for choosing Starhotels Business Palace for your stay in Milan and for your good words: our goal is to guarantee a pleasant stay to each guest. We look forward to welcoming you again.Best regards,Fabio Renna - General Manager Starhotels Business PalaceGC

Dear Amorcito,thank you for the review and the great score. We are proud to understand your satisfaction regarding your stay with us, and look forward to welcoming you again.Best Regards,Fabio Renna - General Manager Starhotels Business PalaceGC

Dear Omar,thank you for your review. We apologize for not satisfying your expectations. Your opinion will be shared with all the staff, in order to improve ourselves and the service offered. Once again we apologize for the trouble caused and hope to have the pleasure of welcoming you again.Best Regards,Fabio Renna - General Manager Starhotels Business PalaceGC

Gentile Ospite,è un piacere scoprire che il suo soggiorno sia stato di suo gradimento. Uno dei nostri obiettivi principali è quello di offrire un’esperienza unica, curando ogni dettaglio. Ci auguriamo di poterla nuovamente accogliere nella nostra struttura.Cordiali Saluti,Fabio Renna - Direttore Starhotels Business PalaceGC

Dear Lilian,thank you for your kind evaluation. We are happy that you loved your time with us and we’re proud to see that we satisfied your expectations.We would be glad to give you the warmest welcome back.Best regards,Fabio Renna - General Manager Starhotels Business PalaceGC

Dear Nick, thank you for your review. We are glad to learn that you appreciated the comfort of our rooms and the courtesy of our staff. We hope to accommodate you again.Best Regards,Fabio Renna - General Manager Starhotels Business PalaceGC