숙박 시설 정면

더 유니온 클럽 오브 브리티시 콜럼비아 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 297개 이용 후기 중 150개" "
평점 8 - 좋아요. 297개 이용 후기 중 97개" "
평점 6 - 괜찮아요. 297개 이용 후기 중 32개" "
평점 4 - 별로예요. 297개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 297개 이용 후기 중 8개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Wayne

좋아요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Marilee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would have appreciated having a coffee machine in the room.
2024년 4월에 2박 숙박함
답변 제공: Grace 님, 2024년 5월 4일
Thank you for your review! We do have freshly brewed coffee and tea available for all guests in the reading room, but understand the convenience of a coffee machine in the room. We hope you enjoyed your stay otherwise!

4/10 - 별로예요

Joseph

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Yes to rats, no to hats. So first off I would like to say this hotel has comfy beds and is in a perfect location. The stuffiness, and the fact they did not want us there, was off putting. I am not young, I am 43, but when I walked in the door I felt like a teenager breaking into my grandparents library. We followed the dress code, but it would shift slightly based on who we were. An example of that was that they specifically did not allow baseball caps. So I wore a jaunty newsboy hat. I was approached by staff, "We do not allow hats in the Union Club." Ok, then say that in your rules. "We do not allow hats", is much easier and clearer statement than saying we do not allow a specific hat. Then walks in a 70 , probably member, wearing a terrible and cheap looking tan ball cap. He walks in, sits down, no one says anything or approaches them. We saw a few examples of that. 70 guy walking in wearing all sweats, but we couldn't wear nice sneakers. Double standards, cause kids these days. Every time we walked in the wait staff, would look at us like we broke in and were not in the right place. Then would simply ignored us. Even when I was able to flag the waiter down he walked away before my wife could order a drink, which then we had to stop him to ask for her order. Definitely had an error that woman should better be seen. The drink was amazing though, best Old Fashioned I had on the trip. Exterminate the mice, you are a place with food. Traps aren't enough.
2024년 4월에 2박 숙박함
답변 제공: VIC 님, 2024년 4월 15일
Hi Joseph. Thank you for taking the time to send us a review. This is certainly not the atmosphere we strive to provide and I do apologize to both you and your wife that this was your experience. I have shared your comments with our staff and followed up on the issues that you have shared.

8/10 - 좋아요

Vinodh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What did we like: 1) Located right in the Victoria downtown. If you arrive by Ferry, you can walk to the hotel. 2) Royal BC Museum, Legislative assembly of British Columbia, Fisherman's Wharf, Victoria Pier, Miniature World, Empress Hotel National Historic Site of Canada, Government Street and Victoria Bug Zoo are all walkable from the hotel. 3) The check-in time was 4 pm. We arrived at 10:15 am. We went to the hotel to ask them to hold our luggage. But they told us the room is ready and we can check-in if we want. So, we got our room keys at 10:15 am itself. 4) The lady at the reception was super nice and very helpful. Customer service was quite amazing. What didn't we like: 1) We paid $20 (Canadian dollars) per day for parking, but we got a parking spot in a public garage that is a few blocks away. The problem is, it is a gated parking lot and there is no attendant on the weekends. The hotel has only two key cards to go in or out of the garage that is a few blocks away. So, every time you have to take your car out or to park it during weekends, you have to go to the hotel and get the keycard from the reception and then bring it back immediately (because they have only 2 access cards). 2) There is no Microwave in the hotel room. 3) If you do not wear formal shoes and buttoned up shirts with a collar, you cannot use their on-premise restaurant or reading area. But they do have some shoes and shirts that you can borrow if you want to use these facilities.
2024년 3월에 2박 숙박함
답변 제공: VIC 님, 2024년 4월 3일
We are so pleased that you enjoyed your stay! I have shared your comments with our team. We hope your travels bring you back to the city soon.

8/10 - 좋아요

Susan

2024년 3월에 1박 숙박함
답변 제공: Grace 님, 2024년 4월 15일
We are pleased to see you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great classic building, very friendly and helpful staff. Close to everything downtown. Will stay again
2024년 3월에 2박 숙박함
답변 제공: Min 님, 2024년 3월 12일
Good day Kevin,Thank you for your warm review. We are so glad that you enjoyed the stay with us and had a good experience. We look forward to welcoming you again.Have a great day.Sincerely,

10/10 - 훌륭해요

JOHN

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The parking was a hassle
2024년 3월에 3박 숙박함
답변 제공: VIC 님, 2024년 3월 7일
Thank you for your review. We are pleased you enjoyed your stay at the Inn. We realize the off-site park-ade is not ideal and do apologize that it was inconvenient.

10/10 - 훌륭해요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were amazing. The property is so quaint and the original artwork in common areas was impressive. I would recommend mentioning to guests that there is a dress code for the dining room. I was in town for a running race and had not brought anything other than jeans, a nice sweater and my Blundstones.
2024년 2월에 2박 숙박함
답변 제공: VIC 님, 2024년 2월 19일
Thank you Gayle! We are so pleased you enjoyed your stay. I have shared your comments with our team.

10/10 - 훌륭해요

Ariane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay. Great dining options and friendly staff. Property is very historical.
2024년 1월에 1박 숙박함
답변 제공: VIC 님, 2024년 1월 24일
We are so pleased that you had a great stay. I have shared your kind review with the staff. We hope to see you again!

10/10 - 훌륭해요

Ian

2023년 12월에 1박 숙박함
답변 제공: VIC 님, 2024년 1월 3일
We are so happy that you enjoyed your stay! Thank you.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Vic 님, 2023년 11월 21일
Thank you for your review. We are so pleased that you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Piers

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Vic 님, 2023년 9월 2일
Thank you for staying with us!

8/10 - 좋아요

Anne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Vic 님, 2023년 8월 23일
Thank you for staying with us and for leaving us a review.

6/10 - 괜찮아요

Edward

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great liocation, but the room did not match the description or photos and was in need of a refresh. The common areas were nice, but the smell of fish from the resturant could be smelled throughout the common areas and first floor. Friendly staff, nice reading room.
2023년 8월에 3박 숙박함
답변 제공: Vic 님, 2023년 8월 23일
Thank you for takign the time to leave us a review. we were pleased you like the location. Every room at the inn is unique. I have shared your comments with our team.

10/10 - 훌륭해요

Manish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A clean and well kept property. Has preserved Victorian heritage and abound in classic style. Must have experience
2023년 8월에 1박 숙박함
답변 제공: Vic 님, 2023년 8월 15일
We are so pleased that you enjoyed your stay and our heritage building. We hope the rest of your trip was fantastic! Thank you for your review and for staying with us.

8/10 - 좋아요

John

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mice and expensive
Charming building but full if mice on 1st floor. Great coffee/tea service, reading room, library, and locker rooms. Big room but pricey on value.
2023년 7월에 1박 숙박함
답변 제공: Vic 님, 2023년 7월 30일
Thank you for your review. We are pleased that you enjoyed the historic building and the Parliment View King room.

10/10 - 훌륭해요

Mark

2023년 7월에 3박 숙박함
답변 제공: Vic 님, 2023년 8월 5일
We are very happy that you had a great stay and we hope your travels bring you back to Victoria soon! Thank you for your review and for staying with us.

8/10 - 좋아요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like = Quiet property, friendly staff, location to harbor Dislike = stairs to get to the front door were a bit difficult with luggage.
2023년 6월에 2박 숙박함
답변 제공: Vic 님, 2023년 7월 14일
We are please that you had a good stay. If you find yourself in Victoria again, we do have a ground level entrance to the elevator. Thank you for staying with us!

8/10 - 좋아요

carmel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Vic 님, 2023년 7월 12일
Thank you for your review!

10/10 - 훌륭해요

Kate

2023년 6월에 1박 숙박함
답변 제공: Vic 님, 2023년 6월 8일
Thank you for staying with us! We are very pleased you had a great stay.

10/10 - 훌륭해요

Tony Hung

2023년 6월에 1박 숙박함
답변 제공: Vic 님, 2023년 6월 7일
We are very happy that you enjoyed your stay. Thank you for your review!

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So convenient to Harbour Air terminal and all of downtown area. In a safe location. Loved the hot coffee in the morning. Very comfortable accommodation and the staff were amazing. I will return.
2023년 6월에 2박 숙박함
답변 제공: Vic 님, 2023년 6월 7일
Thank you for your lovely review! we are pleased that you had a great stay and have shared your comments with our team. Looking forward to welcoming you back the next time you are in the city.

10/10 - 훌륭해요

Fred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great pkace
2023년 6월에 1박 숙박함
답변 제공: Vic 님, 2023년 6월 4일
We are very happy that you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

DAVID

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It has character.
2023년 4월에 4박 숙박함
답변 제공: Vic 님, 2023년 5월 2일
We appreciate your review and are happy you enjoyed your stay!

10/10 - 훌륭해요

Dawn 님, Prince George

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful boutique hotel. Old world charm with new world amenities within or nearby. Take note of the stairs in the picture as the entrance is not clearly marked. The hotel staff were all amazing. I enjoyed riding in the oldest elevator in Victoria. Room/bed were clean and comfortable and the location is perfect. I would definitely stay again.
2023년 4월에 1박 숙박함
답변 제공: Vic 님, 2023년 5월 2일
Thank you for staying with us and for your lovely review! I have shared your comments with our team. We hope your travels bring you back to Victoria soon.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Time warp in a good way. Club members were welcoming. Great location
2023년 4월에 2박 숙박함
답변 제공: Vic 님, 2023년 4월 26일
Thank you for your review- we are pleased that you enjoyed stay!

8/10 - 좋아요

Garry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely little hideaway leaving one feeling very comfortable with fantastic service, friendly, respectful and very helpful staff.
2023년 4월에 4박 숙박함
답변 제공: Vic 님, 2023년 4월 26일
Thank you for your kind words about the staff. I have shared your comments with them. We hope to welcome you back another time!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and the front desk staff were very helpful with restaurant recommendations. Everyone there was professional and welcoming. Experience was first rate.
2023년 4월에 2박 숙박함
답변 제공: Vic 님, 2023년 4월 21일
Thank you for your kind words about the service from the staff! I have shared with the team. we appreciate you staying with us and hope to see you again.

10/10 - 훌륭해요

Dorothy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was so great. The staff were all incredibly friendly and helpful. The location was amazing along with the character with such an old hotel! Having the original elevator with metal grates and wooden door was so fun! We really enjoyed our stay!
2023년 4월에 3박 숙박함
답변 제공: Vic 님, 2023년 4월 21일
We are so pleased that you enjoyed your stay! I have shared your kind words with our staff. We hope your travels bring you back to the city again soon.

10/10 - 훌륭해요

Bonnie 님, North Saanich

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet stay.
2023년 3월에 1박 숙박함
답변 제공: Vic 님, 2023년 3월 11일
Thank you for your review Bonnie! we are pleased that you had a nice stay and we hope your travels bring you back to Victoria soon.

10/10 - 훌륭해요

kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located, great staff, and a really nice, comfortable room with a view!
2023년 2월에 1박 숙박함
답변 제공: Vic 님, 2023년 2월 24일
Thank you for your kind words about our staff! We are pleased you enjoyed your stay.

10/10 - 훌륭해요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most hotels in this price range provide a couple of bottles of water - not here. No drinking glasses, only wine glasses. No alarm clock and the robes are really worn and frayed. Having said that, it's a beautiful property, staff is excellent and the location is great. My gripes are minor, just saying they could up their game a bit.
2023년 2월에 1박 숙박함
답변 제공: Vic 님, 2023년 2월 19일
Thank you for your review Rick. The new robes have arrived and we hope to see you again!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not as expected
Thin walls, unaccompanied children, and no staff available to address it. It just wasn't a place to sleep. For place with rules that include a dress code, I expected a better experience. The room was also dirty and the walls had improperly patched holes and scapes everywhere.
2022년 12월에 1박 숙박함
답변 제공: Vic 님, 2022년 12월 26일
Thank you for taking the time to give us your feedback. We have addressed some of your concerns and apologize that your stay was not restful.

10/10 - 훌륭해요

Mohammad

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Gary 님, Kelowna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. The only downside was that .... the only parking available for guests is either on the street if you can find a paid spot or some distance away in a public parkade.
2022년 8월에 2박 숙박함
답변 제공: Vic 님, 2022년 9월 15일
Thank you for taking the time to leave us a review. We hope to see you again the next time your travels bring you to Victoria.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great to stay in such a wonderful heritage property and a wonderful experience
2022년 8월에 2박 숙박함
답변 제공: Vic 님, 2022년 9월 15일
Thank you for your kind review. We are so pleased that you enjoyed your stay and we hope to see you again!

4/10 - 별로예요

Jason

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is historic but with that comes the challenges of older buildings, no a/c, antiquated and tiny elevator, tiny room and small bathroom. Would have been good to know ahead of time that there is a strict dress code that goes with this being a private club. Parking was a couple of blocks away and only accessible in the evenings with a pass from the front desk.
2022년 7월에 1박 숙박함
답변 제공: Vic 님, 2022년 8월 3일
Thank you for taking the time to leave a review.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great historic hotel. Beautiful inside and the patio dining was great.
2022년 7월에 1박 숙박함
답변 제공: Vic 님, 2022년 7월 26일
Thank you for your kind review! We are so glad that you had a great stay. We hope to see you again.

6/10 - 괜찮아요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful architecture. Property was obviously a grand inn/club in its day. Has become a little tired. Some of the furnishings were not to the standard one would expect, especially in the room. Staff was very nice and helpful.
2022년 7월에 1박 숙박함
답변 제공: Vic 님, 2022년 7월 17일
Thank you for your kind words about our staff! We appreciate your review and will take a look at the furniture. We hope to see you again.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unique club atmosphere. Rooms and finishings were a bit retro sort of old school, but very comfortable. The only small issue is that if you have a vehicle to park, the parkade is a couple of blocks away. It is very secure so no issues that way, just a bit of a walk to get there.
2022년 7월에 1박 숙박함
답변 제공: Vic 님, 2022년 7월 16일
Thank you for your kind words. We are so pleased that you enjoyed your stay!

8/10 - 좋아요

Candace

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a big like staying at the Empress, but quieter. I loved that the windows opened fully. It is a very old world kind of place with an extensive art collection. The food in the dining room is quite good. It is a little odd not having coffee in the room as you have to wait until 7 am or go out. It is a membership club foremost and they are serious about the dress code. An interesting experience and I would stay here again.
2022년 7월에 4박 숙박함
답변 제공: Vic 님, 2022년 7월 15일
Thank you very much for your kind review. We are so pleased that you enjoyed your stay with us.

8/10 - 좋아요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is classic Victorian style
2022년 6월에 1박 숙박함
답변 제공: Vic 님, 2022년 6월 18일
Thank you staying with us! We are so glad you enjoyed our heritage building.

6/10 - 괜찮아요

Jocelyn

좋아요: 청결 상태
Probably wouldn’t stay here again, room was lovely but no coffee maker in room, had to carry our luggage up stairs to get into the building, parking was off site.
2022년 5월에 1박 숙박함
답변 제공: Vic 님, 2022년 6월 18일
We are glad you liked our room. Thank you for taking the time to let us know what we could do better to make your stay more comfortable.

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Historic but smells
Hotel was beautifully decorated however the building and room smelt. The historic elevator was fun to use. The rooms were less than average and lacked many amenities of hotels.
2022년 5월에 1박 숙박함
답변 제공: Vic 님, 2022년 5월 18일
Thank you for your review. We would love to discuss further with you.

10/10 - 훌륭해요

Elvie

2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Rob

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Needs room updating and in-room coffee makers would be nice. I appreciate the age of the building but the rooms and furniture are very dated.
2022년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 5월 1일
Thank you for sharing your thoughts with us! Because we are a heritage building, our furniture and décor is meant to maintain that feeling rather than modernize it, but it is very fair that that would not be to everyone's tastes! Your suggestion for in-room coffee rather than the coffee served to all our guests in our reading room has been passed on to management.

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

8/10 - 좋아요

Kim

2022년 3월에 4박 숙박함
답변 제공: Guest Services 님, 2022년 4월 10일
Thank you very much for your review! We hope you can stay with us again.

8/10 - 좋아요

Laurey-Anne 님, Quesnel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It has an old school vibe to it.
2022년 3월에 1박 숙박함
답변 제공: unionclub 님, 2022년 4월 5일
Thank you for staying with us. We hope to see you again!