10/10 Excellent
Zita In Chong
Traveled with group
Mar 29, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time at an onsen ryokan, and overall it was a very pleasant stay! The receptionist that greeted us spoke English well and was very clear at explaining the facilities and answering any questions we had. She asked clarifying questions about our food preference so that adjustments can be made to the meals. My friend doesn't eat any raw food, we both don't eat spicy, and they made note of that. The Kaiseki ryori dinner was delicious. I mentioned I liked sashimi and I'm ok with raw food, so I got sashimi while they served cooked fish to my friend. I also got onsen tamago and they made egg rolls for my friend. The private onsen looks a bit old and it was a bit small (it's just the right size for 2 people in each tub), but you do get to try both the Kin no yu and Gin no yu as they have two tubs in there, so it's a nice experience for people who are not comfortable in public onsen setting. You could also go to the public onsen at their main branch before 10pm. We requested for a room on the upper floor, and it's nice and quiet. We had a good rest. The window view faces other buildings. The upper floor is only accessible by stairs though so people with mobility issues should request for lower floor.
I would recommend this ryokan to people who are new to the onsen experience! Unfortunately it was too windy so we couldn't ride the Rokko-Arima Ropeway on this trip...
Zita In Chong
Stayed 1 night in Mar 2024
