Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,We value the score given to our hotel and we hope you will give us another opportunity to improve it.Your observations are well received, We are constantly evolving so that each experience offered exceeds the previous one.Kind regards,

Dear guest,We appreciate your loyalty over the years and the time you have invested in sharing your experience.We are sorry on this occasion that we did not meet your expectations. We are always open to listening to our guests in order to maintain a constant improvement of our services.We hope to be able to serve you again in the future.Kind regards,

Dear guest,We appreciate taking part of your time to share the details of your stay.We regret that you encountered atypical situations of our service brand, your review is definitely not the impression we want to leave our valued guests. Please receive our sincere apologies for any incident caused by us.We hope to have a new opportunity to receive you to offer you the treatment you deserve.Kind regards,

Dear guest,We extend our gratitude for your visit and evaluation.We are extremely pleased to note that your vacations have been to your complete satisfaction and that the distinguished service that characterizes our hotel has created a positive effect on your visit.We look forward to welcoming you on a new occasion.Kind regards,

Dear guest,We are sorry that our hotel did not meet your expectations. We have noted every issue you had and this information will be passed on to the manager involved for further review as guest satisfaction is our top priority.We hope to have the opportunity to serve you once again in the future.Kind regards,

Cher invité,Pour les clients, nous avons la possibilité d'acheter un pass journalier.Depuis novembre 2022 le service "tout compris" n'est plus disponible, nos options d'hébergement sont visibles sur tous nos canaux de réservation.Nous attendons avec impatience une deuxième occasion d'améliorer votre expérience récente.Avec nos meilleures salutations,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,We apologize for your negative experience and thank you for taking the time to provide us with feedback. Since it is our priority to ensure that all guests receive an exceptional vacation experience, your feedback can only help us make future improvements.Kind regards,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,

Dear guest,We appreciate the assessment given to our hotel and taking part of your time to share your experience.Your comment gives us the feeling of having fulfilled our duty, since our mission is that our guests have a memorable stay.We hope you continue to choose us as your vacation destination.Kind regards,

Dear guest,Thank you for taking part of your time to share your experience.We are sorry we did not meet your expectations. We are always open to listening to our guests, so your comments will undoubtedly be taken into account and transmitted to the corresponding departments to take the necessary measures.We hope you will give us a second chance to stay in our facilities.Kind regards,

Dear guest,We do not offer the all inclusive service, but we do offer the food and beverage service under the concept of payment for consumption.It will be a pleasure to serve you another time.Kind regards,

Dear guest,We appreciate taking part of your time to share the details of your stay.We regret that you encountered atypical situations of our service brand, your review is definitely not the impression we want to leave our valued guests.Please receive our sincere apologies for any incident caused by us.We hope to have a new opportunity to receive you to offer you the treatment you deserve.Kind regards,

Estimada huésped,Gracias por habernos elegido como su destino de vacaciones.Nos place saber que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas. Valoramos en gran manera la distinción hecha a nuestro equipo de colaboradores, pilares esenciales para brindar una experiencia con calidad.Será un placer volver a recibirle.Saludos cordiales,

Dear guest,Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments have been shared with the head departments involved. Certainly, our guests’ feedback are the best tool we can use to improve our services, and you can be self-confident we will be taking corrective measures to prevent any future occurrence.With that been said, it would be a pleasure for us to welcome you back during a future visit.Kind regards,

Estimada huésped,Queremos agradecerle por su preferencia al seleccionar nuestra propiedad para sus vacaciones.Apreciamos el reconocimiento al maravilloso trabajo de nuestro staff, quienes con su genuina amabilidad y dedicación en sus funciones hacen que huéspedes como usted se lleven un bello recuerdo de sus vacaciones. Será un placer volver a servirle.Saludos cordiales,

Dear guest,We are sorry we did not meet your expectations. We are always open to listening to our guests, so your comments will undoubtedly be taken into account and transmitted to the corresponding departments to take the necessary measures.We hope you will give us a second chance to stay in our facilities.Kind regards,

Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,

Dear guest,We are sorry we did not meet your expectations. We are always open to listening to our guests, so your comments will undoubtedly be taken into account and transmitted to the corresponding departments to take the necessary measures.We hope you will give us a second chance to stay in our facilities.Kind regards,

Dear guest,We have noted every issue you had and this information will be passed on to the manager involved for further review as guest satisfaction is our top priority.We hope to have the opportunity to serve you once again in the future.Kind regards,

Dear guest,We apologize for your negative experience and thank you for taking the time to provide us with feedback. Since it is our priority to ensure that all guests receive an exceptional vacation experience, your feedback can only help us make future improvements.Kind regards,

Dear guest,We apologize for your negative experience and thank you for taking the time to provide us with feedback. Since it is our priority to ensure that all guests receive an exceptional vacation experience, your feedback can only help us make future improvements.We are sorry that our hotel did not meet your expectations. We have noted every issue you had and this information will be passed on to the manager involved for further review as guest satisfaction is our top priority.We hope to have the opportunity to serve you once again in the future.Kind regards,

Estimado huésped,Extendemos nuestra gratitud por su visita y valoración.Nos satisface sobremanera constatar que sus vacaciones han sido a su entera satisfacción y que el distinguido servicio que caracteriza nuestro hotel ha creado un efecto positivo en su visita.Con gusto esperamos recibirle en una nueva ocasión.Saludos cordiales,