Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board
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Reviews of Hotel Santi

4 out of 5
Hotel Santi
Ul. Dominikanska 1, Kraków, Lesser Poland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 495 out of 901 reviews" "
Rating 8 - Good. 343 out of 901 reviews" "
Rating 6 - Okay. 45 out of 901 reviews" "
Rating 4 - Poor. 11 out of 901 reviews" "
Rating 2 - Terrible. 7 out of 901 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Stayed 2 nights in Apr 2024
Response from Jakub Augustyn, Santi Hotel**** on May 18, 2024
Dear Phillip,We really appreciate your time spent on writing a review and all kind comments.It was a great pleasure having you with us so far and we hope that you will return to our hotel soon.Best Regards,

10/10 Excellent

David, Fenwick Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful!! We are going back to stay for sure!
Stayed 2 nights in Feb 2024
Response from Jakub Augustyn | Santi Hotel**** on Mar 12, 2024
Dear David,Thank you for a high note and kind review. We appreciate all of your kind comments. It will be a pleasure to welcome you again in our hotel.Best Regards,

8/10 Good

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Tyler,Thank you for your review.Best Regards.

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.
Stayed 4 nights in Dec 2023
Response from Jakub Augustyn | Santi Hotel**** on Mar 12, 2024
Dear Wayne,Thank you for high note and so many kind comments. We are glad that you had great time in our hotel. Please feel welcome to visit our hotel again.Best Regards,

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in such a great location. We were on the top floor, so in the eaves. Room was incredibly spacious, and had a lovely lounging area. Trams are a bit loud but you get used to it and the hotel did provide ear plugs but I didn't need them. Breakfast was lovely too
Stayed 2 nights in Dec 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Cecilia,Thank you for sharing your review. We are glad that you liked our hotel.We appreciate all of your kind comments.It will be a pleasure to welcome you again in our hotel.

8/10 Good

Katrina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closed to US embassy.
Stayed 4 nights in Nov 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Katrina,Thank you for your review.Best Regards.

10/10 Excellent

Giles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very helpful staff
Stayed 1 night in Nov 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Giles,Thank you for hihest possible note. We appreciate all of your kind comments.It was a great pleasure having you with us so far and we hope that you will return to our hotel soon.

8/10 Good

Kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Kiyomi,Thank you for your review.Best Regards.

10/10 Excellent

Rebecca V

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Rebecca,Thank you for your review.Best Regards.

10/10 Excellent

John, Enfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear John,Thank you for your review.Best Regards.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a suite which was lovely size however there was no air con in room and it was very hot Family had a standard room on 3rd floor and they had air con Breakfast wasn’t worth the money as it was very limited and was not the best Ideal location in walking distance of main square
Stayed 4 nights in Jul 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Anderw,We really appreciate your feedback and high note. As to AC, right now we are installing it in every room so i won't be a problem any more. We also changed our breakfast option. Hopefully, we will be able to see you again sometime in the future.

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was surprisingly big; the beds were very comfortable. The staff went out of its way to assist us and were always very pleasant. It is convenient to all attractions in the old town, with many restaurant options available within walking distance.
Stayed 2 nights in Jul 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Martin,Thank you for your high note and wonderful comments, especially about our staff. We are glad that your stay with us met your expectations. We will be so happy to see you again.Best Regards,

4/10 Poor

Philip

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no air conditioning and the decor of the rooms was out of 1980s Poland. All beds were singles. The trams run directly by the hotel making sleep impossible until they stop.
Stayed 2 nights in Jun 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Philip,We are sorry that our hotel did not meet your expectations. We are trying to improve ourself all the time so right now we are finishing air conditioning installation. As to bed type we can prepare them as you wish, when we have this information earlier. Please check if we improved our service and visit us again.Best Regards,

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole place was beautifully maintained and cleaned, the staff very friendly and accommodating. The only minor downside was the noise of the trams passing outside, but earplugs were already thoughtfully provided in the room!
Stayed 2 nights in Jun 2023
Response from Jakub Augustyn, Santi Hotel**** on Mar 11, 2024
Dear Roger,Thank you for this kind reveiew. I certainly hope that we can welcome you back again in the future.Best Regards

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Santi Hotel**** on Mar 11, 2024
Dear Neil,Thank you for maxiumum rating. We look forward to welcoming you back on a future occasion.Best Regards,

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location - HUGE rooms - great breakfast
Stayed 2 nights in May 2023
Response from Jakub Augustyn, Santi Hotel on Jul 11, 2023
Dear Carol,Thank you for such a good review of our hotel. We are happy that you liked our location, rooms and breakfast of course. We are hoping to see you again in our hotel.Best Regards.

8/10 Good

Catrina

Traveled with partner
Liked: Cleanliness, staff & service
Excellent location in city centre with clean, spacious room
Stayed 5 nights in Apr 2023
Response from Jakub Augustyn, Santi Hotel on Jul 11, 2023
Dear Catrina, Thank you for taking the time and review our property. We are really glad that our room met your expectations and that location made your stay better.I certainly hope that we can welcome you back again in the future.Best Regards.

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and convenient to Old Town.
Stayed 3 nights in Apr 2023

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in Old Town with Old Town charm. Friendly staff.
Stayed 1 night in Apr 2023

6/10 Okay

Latisha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023
Response from Natalia Szpil, Junior General Manager, Santi Hotel on Mar 9, 2023
Dear Latisha,Thank you for sharing your opinion. We are pleased to invite you to Krakow again!Kind regards,

10/10 Excellent

David Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.Location was great! Breakfast was delicious. Would definitely recommend and would love to stay there again.
Stayed 4 nights in Dec 2022
Response from Katarzyna Zbylut on Jan 8, 2023
Dear David, Thank you very much for such a great review! We are so glad that you enjoyed your stay in our hotel. It will be a pleasure to welcome you again in our hotel. Kind regards, Hotel Santi

10/10 Excellent

Ursula

Stayed 1 night in Oct 2022

6/10 Okay

Jordanka

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
While the place was clean and fairly nice, it had very limited parking which caused us an unpleasant welcome as we had to find public/street or paid parking which was either quite expensive or impossible as the parking meters required local currency which did not have as we checked-in the evening. The rooms facing the main street, which we had, are also quite noisy since they are directly exposed to the tram traffic below. Soundproof windows would help.
Stayed 2 nights in Sep 2022
Response from Katarzyna Zbylut on Oct 15, 2022
Dear Guest, We would like to apologize for all the inconveniences you faced during your stay. According to availability, there is a possibility to change a room, if you find yours somehow not suitable. We are hoping to see you again in our hotel. Kind regards, Hotel Santi

8/10 Good

Bronwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable hotel. Good location. Friendly staff.
Stayed 3 nights in Sep 2022
Response from Katarzyna Zbylut on Sep 24, 2022
Dear Bronwen, It is nice to hear that you enjoyed your stay with us. It will be a pleasure to welcome you again in our hotel. Kind regards, Hotel Santi

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed in this hotel . Perfect location with comfortable and clean rooms and very helpful staff .
Stayed 3 nights in Sep 2022
Response from Katarzyna Zbylut on Sep 24, 2022
Dear Elaine, Thank you very much for these positive comments! We are so glad that you enjoyed your stay in our hotel. We will be happy to see you again in future. Kind regards, Hotel Santi

4/10 Poor

Sebastian, ADDISON

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel itself is very nice and in a great location. It is an old building but is refurnished inside. However the major disappointment I had in this hotel is the fact there was no AC even though the hotel site said there was. Europe is going through a summer heat wave and the room was very hot. When we asked the staff they said there is AC however only on the top floor. I feel that this is misleading on the hotel description. I always make sure to reserve rooms in the summer with AC. I would have enjoyed my stay there if the room had AC because the location is great and staff were very friendly and helpful.
Stayed 1 night in Jun 2022
Response from Jakub Mazur on Aug 3, 2022
Dear Sebastian, Thank you for your review and we appreciate every valuable comment that will allow us to adjust our services accodringly. Sorry to hear about the heat as we understand that it was a big inconvinience during stay however there is no information on our sites regarding air conditioning in hotel description. Kind Regards,

10/10 Excellent

JOANN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel Santi is a charming, small, and quiet boutique hotel located 5 minutes from the center square. The rooms are spotless, and I love that it is an eco-friendly hotel. You won't find the noise and long check-in lines that you will find with larger chain hotels. The hotel staff are very friendly and accommodating, and check-in & check-out took less than 5 minutes. I highly recommend this hotel for both business & family travelers.
Stayed 9 nights in Jul 2022
Response from Jakub Mazur on Jul 24, 2022
Dear Joann, Thank you very much for such a great review. It was a great pleasure having you with us and we hope that you will return to our hotel in the future. Best regards,

10/10 Excellent

Antoni

Stayed 1 night in Jul 2022
Response from Katarzyna Zbylut on Sep 5, 2022
Dear Antoni, Thank you for rating us 10 out of 10 points. We are so glad that you enjoyed your stay in our hotel. We will be happy to see you again soon! Kind regards, Hotel Santi

10/10 Excellent

Rambart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in the middle of everything!
The most perfect hotel in the middle of everything. This is the spot!
Stayed 2 nights in Jun 2022
Response from Jakub Mazur on Jul 24, 2022
Dear Rambart, Thank you for a high note and kind review. We are glad you had a good time in our hotel. Hope to see you again in Kraków! Kind Regards,

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Adorable place to stay in the centre of old town. Close to everything you want to explore. There is tram passing by that can be heard especially early morning. For me not a big deal as I grew up in the city with noisy trams but I can see it could be a potential nuisance for others.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Emily

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of Krakow in the main square. Perfect location to walk to restaurants and shops. Friendly staff. It also had a delicious looking breakfast for an additional fee of around $10. It was so pretty, clean, and charming. Stay here!!
Stayed 2 nights in Apr 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive stay as a solo female traveler
I stayed at Hotel Santi for 2.5 days as a solo female traveler. PROS: - Safe - Great location - Clean - Guests receive 1 free drink and unlimited water bottles on request - Michal/Michael (one of the front desk staff members) was especially helpful and friendly - The rooms have an old-school Europe vibe NEUTRAL: - There was a miscommunication over email as to whether I could check out late without a fee. We compromised (which felt fair) and I paid 50% of the fee. - The rooms are locked manually with a physical key. You have to lock yourself in and I worried what I would do in the event of a fire. The front desk worker suggested leaving the key in the lock. - There was a pretty good selection for breakfast. I do wish there was another hot option, such as pancakes, French toast, or waffles. NEGATIVES: - There isn’t a great place to interact with other people. The downstairs room (the one with the brick walls in pictures online) was closed. I believe it is indefinitely closed. And there isn’t a bar in the sense of a physical space where you can sit and be served by a bartender. On request, the front desk staff will serve you drinks in the small lounge toward the back of the hotel. - The mini fridge was only partially functioning. It was more of a cooler.
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful, clean and lovely although tram noise!
Very unique hotel, architecture and decor were lovely. Everything was spotless and the bed was comfy, however the hotel is right next to a very busy tram line that runs through most of the night. A particular issue if you have a room at the front we had a 103 so it was very noisy
Stayed 1 night in Feb 2022

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well located (5 minutes or less to the main square). The staff was friendly and very helpful. The architecture of the place is beautiful and in general, the building is perfectly restored. The bed could have been a bit more comfortable (the mattress was too soft and thin for my taste) but overall a very recommended stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Dr Zita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Száll Windows, no sunlight in the room
Stayed 3 nights in Jan 2022

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
The hotel was amazing, right in the old town centre. The room was lovely as well as the staff, really friendly and willing to help with any of my request. Thank you! I had a lovely experience!!
Stayed 3 nights in Jan 2022

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
The property appears to use old/original/restored rooms that have historical features, such as old fireplaces, old painting and decoration on the walls and celings. Unfortunately because of this it appears extractor fans are required in every room and cannot be turned off; so it was difficult for me as a light sleeper to find the peace and quiet to be able to sleep. The property is also situated right next to the tram lines so whenever they go past it is incredibly loud, although this cannot be helped. The staff were nice and helpful. My only real concern is the fact that here on Expedia, the hotel is advertised as having Breakfast Included in the price, but when I was checking out, the receptionist was asking for payment for the 3 mornings I had a coffee, a couple of biscuits and a small assortment of pickled vegetables.
Stayed 5 nights in Oct 2021

8/10 Good

Peter

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a place where location was of paramount concern but it is not a place that is modern or stylish. The staff were all nice and helpful and there was a traditional European (not American) style breakfast offered as well.
Stayed 2 nights in Aug 2021

10/10 Excellent

Steven Mark, Stamford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique hotel, very central, loved the brick vaulted ceilings, construction was like the cellar bars in Krakow. Staff couldn't do enough for you. Tram passed the front of the building from quite early to late. No bar.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a historic hotel with elevator and all conveniences. We had a very large room.
Stayed 2 nights in Jul 2020
Response from Weronika Banasik |Guest Relations Office on Aug 3, 2020
Dear Jan, Thank you very much for the highest rate at Hotels.comi. We are pleased to see such lovely feedback about your overall experience in our hotel. We are looking forward to seeing you again! Kind regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with history , great staff at reception and the breakfast room always smiling and so helpful , speaking perfect English . Location of hotel is brilliant, the only little snag would be the background noise from the trams ; the courtyard rooms are quieter. Overall a great place.
Stayed 4 nights in Mar 2020
Response from Weronika Banasik |Guest Relations Officer on Mar 14, 2020
Dear Guest, Thank you very much for your kind words about Hotel Santi. We are pleased to see such lovely feedback distinguishing our team, location, our breakfast and your overall experience in our hotel. We are looking forward to seeing you again! Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Weronika Banasik | Guest Relation Officer on Feb 27, 2020
Dear Guest, Thank you for giving us the highest rate. Hope to welcome you back in Hotel Santi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Weronika Banasik | Guest Relation Officer on Feb 24, 2020
Dear Guest, Thank you for giving as the highest rate. Hope to welcome you at Hotel Santi again very soon.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
My husband and I, stayed at the hotel Santi, Kraków for three nights, beginning of February, 2020. We were allocated room number 303, up on the third floor. Up in the eaves. I should mention the following. The moment we opened the door into the darkened room, I went flying, there was a step which you were not informed of from the outside. This was most dangerous. Then, I kept bumping my head. The room is obviously a conversion and the ceiling slanted down really low on the street side of the room. There were two small windows down really low. Allowing little light into the room. No view whatsoever. The room had two single beds and I tried to move my bed, the left one as you looked at it, away from the window side and the low ceiling, into the middle, as much as possible. The bed was quite comfortable. The room was large. House keeping was first class. There were tea and coffee making facilities but the fridge didn’t work. When I called reception I was told “It wasn’t a proper fridge” There were some drinks in the “Fridge” that you could have purchased, surely these needed to be chilled? Breakfast was quite comfortable and was served from six thirty. The choice was quite varied, ranging from cereal, fruit, different bread, to a cooked breakfast. There was a machine from which you could select your drinks. I would add that this room was rather noisy. The trams were running almost constantly and we heard the noise of the revellers out in the street.
Stayed 3 nights in Feb 2020
Response from Katarzyna Skulska |Guest Relations Officer on Feb 11, 2020
Dear Janet, Thank you for staying at our hotel and taking your time writing this review. We are glad to see your kind review. We are very glad that you appreciated our cleanliness. We are located in the heart of the city and also because of that, it might be a bit noisy at night. Our hotel is in a historic building. Each room is different and has a different decor. Because of the historic building, not all of our rooms can be remodeled and adapted in the same way. if you have objections to a room - don't be afraid to ask. Our reception will try (if it's available) to change your room to another one. Our professional team is always ready to help in any case. We do our best to keep the highest level of our services. We hope to see you again soon! Kind regards,

6/10 Okay

Gokhan

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jan 2020
Response from Weronika Banasik |Guest Relations Officer on Feb 1, 2020
Dear Gohkam, Thank you for the feedback. It would be great to have an opportunity to welcome you back again!

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Traditional Hotel
Stayed 1 night in Jan 2020
Response from Weronika Banasik |Guest Relations Officer on Feb 1, 2020
Dear Steve, Thank you very much for your review about Hotel Santi. We are pleased to see such a lovely feedback distinguishing our team, location, our breakfast and your overall experience in our hotel. Our professional team is always ready to help in any case. We are looking forward to seeing you again! Kind regards,

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Weronika Banasik| Guest Relation Officer on Jan 29, 2020
Dear Guest, Thank you for staying at our hotel and taking your time writing this review. We hope to see you again soon! Kind regards,

10/10 Excellent

SP, Wisconsin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, you can walk to everything in Old Town Kraków. The staff is very friendly and welcoming. We had two rooms on the third floor -the only thing was that these rooms didn’t have large windows to look out. The windows were just small and near the floor more for air flow. There were also skylights in the ceiling for light. If you face towards the square & have your windows open, it is very loud because of the traffic and the people leaving pubs at night. But then again, it’s near the square so it will be that way... Good breakfast every day!
Stayed 6 nights in Jan 2020
Response from Weronika Banasik |Guest Relations Officer on Jan 17, 2020
Dear Guest, Thank you very much for your kind words about Hotel Santi. We are pleased to see such a lovely feedback distinguishing our team, location, our breakfast and your overall experience in our hotel. We are looking forward to seeing you again! Kind regards,