외관

호텔 리마 - 어른 투숙 권장 여행 후기

4 out of 5
호텔 리마 - 어른 투숙 권장
Avenida Antonio Belon, 2, Marbella, Malaga

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 404개 이용 후기 중 252개" "
평점 8 - 좋아요. 404개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 404개 이용 후기 중 22개" "
평점 4 - 별로예요. 404개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 404개 이용 후기 중 3개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Rhys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice safe hotel
2024년 5월에 3박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 5월 11일
Dear Rhys,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

10/10 - 훌륭해요

Linda 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly and informative. Convenient to beach, shopping, dining and transportation. Balcony facing the square but no ocean view.
2024년 5월에 2박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 5월 11일
Dear Linda,We're thrilled to hear that you had a wonderful stay with us! The team works hard to ensure our guests feel welcome and informed throughout their visit. It's fantastic to hear that you found our location convenient for accessing the beach, shopping, dining, and transportation options. We hope to have the opportunity to welcome you back for another enjoyable stay!All the best and kind regards,SusanaGuest Experience Manager

8/10 - 좋아요

Raphael

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 9박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 5월 11일
Bonjour Raphael,Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.Nous espérons vous revoir bientôt !Meilleures salutations de Marbella,Susana Responsable du service clientele

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t often leave reviews but this hotel is fantastic, great location and really nice rooms, much better than other comparable hotels in the area. Hope to return soon.
2024년 5월에 1박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 5월 4일
Dear Tom,Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a fantastic stay with us and that our location and rooms exceeded your expectations. Your kind words truly mean a lot to us. We can't wait to welcome you back soon for another wonderful stay!All the best and kind regards,SusanaGuest Experience Manager

10/10 - 훌륭해요

Clive

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Confident to popular areas
2024년 4월에 1박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 5월 4일
Dear Clive,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

10/10 - 훌륭해요

wout

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, pool is nice but small
2024년 4월에 1박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 5월 4일
Dear Wout,Thank you for your feedback! We're delighted to hear that you enjoyed our prime location. While our pool may be on the smaller side, we hope it still provided a refreshing escape during your stay. We appreciate your kind words and hope to welcome you back again soon!All the best and kind regards,Susana Guest Experience Manager

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff … close to everything
2024년 4월에 2박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 4월 20일
Dear Marc,We're thrilled to hear that you had a positive experience with our staff and found our location convenient for your needs! Our team works hard to provide excellent service and ensure our guests have a comfortable stay, the team will be happy to hear your kind words! Thank you for choosing us, and we hope to welcome you back again soon!All the best and kind regards,SusanaGuest Experience Manager

8/10 - 좋아요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes, neu renoviertes Hotel mit Dachterrasse. Die Lage war super, wenige Meter von Altstadt und Meer entfernt. Leider war das WLAN jedoch sehr schlecht.
2024년 4월에 4박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 4월 14일
Lieber Theresa,Vielen Dank für Ihr ehrliches Feedback! Es freut uns zu hören, dass Ihnen unser neu renoviertes Hotel und die Lage gefallen haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten bezüglich des WLANs. Wir werden sicherstellen, dass unser Team dieses Problem angeht, um die Qualität unserer Internetverbindung zu verbessern und unseren Gästen ein noch angenehmeres Erlebnis zu bieten. Wir hoffen, Sie in Zukunft erneut bei uns begrüßen zu dürfen, um Ihnen eine rundum positive Erfahrung zu bieten.Herzliche GrüßeSusana

8/10 - 좋아요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hat alles geklappt super Lage!
2024년 4월에 1박 숙박함
답변 제공: Susana - Guest Experience Manager 님, 2024년 4월 13일
Lieber Sandra,Vielen Dank für Ihren Aufenthalt und Ihre positive Bewertung! Es ist schön zu hören, dass Sie Ihren Aufenthalt bei uns im Hotel Lima genossen haben.Wir hoffen, dass Sie uns bald wieder besuchen werden.Herzliche Grüße,Susana

10/10 - 훌륭해요

Blanca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent
2024년 4월에 2박 숙박함
답변 제공: Juan - Guest Experience 님, 2024년 4월 11일
Estimada Blanca:Gracias por haber compartido su reseña. Nos alegra saber que su estancia con nosotros ha cumplido sus expectativas.Esperamos poder volver a darle la bienvenida próximamente.

10/10 - 훌륭해요

Fahad

연인과의 여행
좋아요: 편의 시설/서비스
Well located. Modern rooms.
2024년 4월에 4박 숙박함
답변 제공: Juan - Guest Experience 님, 2024년 4월 11일
Dear Fahad,Thanks for sharing your review. We are delighted to know your stay with us meet your expectations.

4/10 - 별로예요

Lamija 님, Irvine

좋아요: 청결 상태
별로예요: 직원 및 서비스
There is no parking. Public parking far away only for 27 dollars per night. Unpleasant, unprofessional Front desk person Maria.
2024년 4월에 1박 숙박함
답변 제공: Juan - Guest Relations 님, 2024년 4월 6일
Dear Lamija,Thank you for sharing your experience with us. It's very important as it allows us to improve every day.Firstly, we regret that you did not have an experience that met your expectations. Guest satisfaction is a priority for us, and therefore, I have investigated what happened.Your reservation was made with one day's notice, and consequently, we sent you an email detailing not only all the information regarding the garage but also how to access the hotel, transfers, and other relevant information, as we do with all our guests. You can also see this information when making a reservation on Expedia, where we indicate garage availability. It's challenging for us to provide garage space if there are no vacancies, which is why it's so important to make garage reservations well in advance.We take pride in having Maria on our team, as she is a very valuable asset to this hotel. If you take the time to look at reviews on Expedia and other social networks, you will see the positive comments and praise for her, which is why we believe there must have been a misunderstanding regarding this. In fact, when you were checking in, you even said to her, "don't get nervous," perhaps hoping to reassure her.In any case, we reiterate our regret that your experience was not as satisfactory as it should have been, but we remain hopeful for the opportunity to greet you again on another occasion and have the chance to improve it. However, please contact us well in advance if you need garage space so we can reserve it if there is availability.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brilliant stay and lovely hotel -will come again
2024년 3월에 2박 숙박함
답변 제공: Juan · Guest Experience 님, 2024년 4월 2일
Thank you for your glowing review! We're thrilled to hear that you had a brilliant stay and enjoyed our lovely hotel. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.We look forward to welcoming you back again in the future. If there's anything specific you'd like us to arrange for your next visit or if you have any special requests, please feel free to let us know.

8/10 - 좋아요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Great staff. Missing a workout facility.
2024년 3월에 2박 숙박함
답변 제공: Juan · Guest Experience 님, 2024년 4월 2일
Thank you for your kind words about our hotel and staff. We're thrilled to hear that you had a positive experience during your stay.Regarding your feedback about the lack of a workout facility, we apologize for any inconvenience this may have caused. We understand the importance of having fitness amenities available for our guests, and we will certainly take your comments into consideration as we continue to improve our services and facilities.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

KRASIMIR 님, ISTANBUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel! I have been in many hotels, but such a nice suite, so elegant, so comfortable, so easy staying place!!! Such a nice stuff! The people working in the hotel including the room service are SPLENDID! The terrace .... mamma mia .... what a terrace!!! Such a nice experience ... And guys.... congratulations for the bathroom. The hidden light inserted in the toilet is amazingly useful nighttime! Thank you Lima Hotel!!! I am looking forward to visiting you again soon!!!
2024년 3월에 5박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 3월 11일
Dear Krasimir,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly, our hotel very clean, and our terrace great. It's wonderful to hear that you had a comfortable and enjoyable stay with us, and we appreciate your kind words. We can't wait to welcome you back! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us!All the best and kind regards,SusanaHotel Lima

10/10 - 훌륭해요

Lars

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allerbeste Lage in der Mitte von Marbella. Tolle Ausstattung und insbesondere, dass superfreundliche Personal sind zu erwähnen!
2024년 3월에 1박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 3월 8일
Lieber Lars,Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Ihnen unsere Lage in der Mitte von Marbella gefallen hat und dass Sie unsere Ausstattung und unser freundliches Personal besonders hervorheben. Es ist unser Ziel, unseren Gästen einen unvergesslichen Aufenthalt zu bieten, und es ist großartig zu hören, dass wir das erreicht haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!SusanaHotel Lima

10/10 - 훌륭해요

Armando

2024년 3월에 1박 숙박함
답변 제공: Juan · Guest Experience 님, 2024년 4월 2일
Gracias por su magnífica reseña. Esperamos tener la oportunidad poder darle la bienvenida pronto.

10/10 - 훌륭해요

sjoerdjan

좋아요: 편의 시설/서비스
Very nice , central location . Brand new updated hotel . Great friendly staff . Definitely recommend
2024년 3월에 6박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 3월 7일
Thank you for taking the time to leave this great review of your recent stay with us. We are glad to hear that you found our location to be nice. Our staff is dedicated to providing excellent customer service, and we are delighted that you found them to be helpful and friendly.It has been a pleasure having you at the hotel and we look forward to your next visit! All the best and kind regards,SusanaHotel Lima

10/10 - 훌륭해요

Pascale 님, cooperstown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recently refurbished good value for the money
2024년 2월에 2박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 3월 7일
Dear Pascale,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!All the best and kind regards,

6/10 - 괜찮아요

Luckshman

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was good, only criticism I have is very poor WiFi connection. They need to sort this out for good communication and for business user. Our room was not properly cleaned or stocked. This the worst hotel we ever stayed in Spain so far.
2024년 2월에 5박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 3월 5일
Dear Luckshman,We greatly appreciate you taking the time to share your recent experience at our hotel. We're delighted that overall, your stay met your expectations. However, we deeply regret any inconvenience caused by the poor WiFi connection during your time with us.Please rest assured that we take your feedback seriously and are actively addressing these issues to ensure a more seamless experience for our guests in the future. We recognize the vital role of reliable WiFi for both communication and business needs, and we're committed to enhancing this aspect of our service.Furthermore, we've carefully noted your concerns regarding room cleanliness and stocking. Cleanliness is a cornerstone of our commitment to excellence, and we are dedicated to maintaining high standards in this regard. We encourage guests to communicate any issues directly to our reception desk, where our attentive staff are ready to assist promptly. While we understand and acknowledge your concerns, addressing them in real-time allows us to resolve them effectively and ensure your satisfaction during your stay.We genuinely value your preference for our hotel and eagerly anticipate the opportunity to provide you with an even more satisfying accommodation experience in the future.Kind regards,SusanaHotel Lima

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely modern hotel , super friendly staff
2024년 2월에 3박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 27일
Dear Danielle,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us, and that our modern facilities and friendly staff exceeded your expectations. The entire team is very motivated by your kind observations!Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.All the best and kind regards,SusanaHotel Lima

10/10 - 훌륭해요

Paul

2024년 2월에 3박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 3월 21일
Dear Paul,We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,SusanaHotel Lima

8/10 - 좋아요

ERMANNO 님, SONDRIO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everithing perfect with the exception of the wifi line which was not sufficient
2024년 2월에 3박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 25일
Dear Ermanno,Thank you for taking the time to share your review with us. We're delighted to hear that you had an overall enjoyable experience during your stay.However, we apologize for any inconvenience caused by the insufficient WiFi connection. We understand the importance of a reliable internet connection for our guests, and we will certainly look into ways to improve this aspect of our service.Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even more seamless experience in the future.All the best and kind regards,SusanaHotel Lima

4/10 - 별로예요

Johanna

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The temperature in the room was too hot. It’s set for 24 grades Celsius and you can’t adjust it. Staff was in a hurry to end breakfast and it was not 11am. The keys got deactivated before the check out time 12pm. And Our personal belongings where still in the room. Bad experience. You need to put your customers necessities before anything else.
2024년 2월에 1박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 14일
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to improve our services for future guests.We apologize for the inconvenience you experienced regarding the temperature in your room. Our standard temperature is set at 25 degrees Celsius to ensure the comfort of our guests, but we understand that individual preferences may vary. With regards to the locking of the entry cards to the accommodation before 12:00 p.m., we understand your frustration. However, it is important to note that our keys are set to automatically deactivate at 12:00 p.m., which is the standard check-out time. This measure is implemented to ensure the safety of our guests and to protect their belongings. Unfortunately, we are unable to make exceptions to this policy, but we are here to assist you in the event of future visits to ensure a smooth departure.Regarding breakfast, we apologize if you felt rushed. Our intention is always to provide a pleasant and relaxed dining experience for our guests, and we regret if this was not the case during your visit. We will address this matter with our staff to ensure that they allow our guests to enjoy their meals.We do not have records of any complaints during your stay, but if we had been made aware of any issues, we would have taken immediate action to address them and ensure your comfort. We are always looking for ways to improve our services and provide the best possible experience for our guests. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back to our hotel in the future.Kind regards,SusanaHotel Lima

10/10 - 훌륭해요

Tarek

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 2월에 2박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 13일
Dear Tarek,Thank you for taking the time to share your wonderful feedback with us. We are glad to hear that you found the location of the hotel to be excellent. I agree, our location is perfect if you are looking to be in the center of the town, full of restaurants and bar options, close to the beach and also close to the old town.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,SusanaHotel Lima

10/10 - 훌륭해요

Uwe

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gut geführtes und modernes,zeitgemäßes In zentraler Lage von Marbella. Direkt vor der Haustür sehr gute Restaurants. Wir kommen bestimmt bald wieder.
2024년 2월에 3박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 12일
Lieber Uwe,vielen Dank für Ihre wundervolle Bewertung und Ihre lobenden Worte über unser Hotel. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie unsere zentrale Lage und die moderne Ausstattung schätzen konnten.Wir sind stets bestrebt, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten, und es ist schön zu hören, dass wir Ihre Erwartungen erfüllen konnten.Es wäre uns eine Freude, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,SusanaHotel Lima

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 9일
Dear Guest,Thank you for your recent visit and for taking the time to share your valuable feedback.We hope to welcome you back on your next trip to Marbella.Kind regards,Susana

10/10 - 훌륭해요

Lazic

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Susana - Hotel Lima 님, 2024년 2월 9일
Dear Lazic,Thank you for your recent visit and for taking the time to share your valuable feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to welcome you back on your next trip to Marbella.All the best and kind regards,Susana

6/10 - 괜찮아요

Morris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel location is very close to the ocean boardwalk, Old Town and dining locations. The staff was very friendly, the hotel was recently updated. The bad - if you are not a late night partier this location is very noisy with people yelling and screeming loud vehicles. But if you are a late night partier, then party on until 6am.
2024년 2월에 3박 숙박함
답변 제공: Susana - Atención al cliente 님, 2024년 2월 9일
Dear Morris,Thank you for your recent visit and for taking the time to share your valuable review. We appreciate your feedback! We are so pleased to hear you had a great time. The soundproofing of the hotel is very good, however, As our hotel is located in the heart of the city, some noise from the surrounding area may still be audible, despite our best efforts to minimize it. We appreciate your understanding and hope that any noise did not detract too much from your overall enjoyment of your stay with us. Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future.All the best and kind regards,Susana

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Equipo de Atención al Cliente. 님, 2024년 1월 25일
Estimado Luis:Gracias por haber dedicado un momento en dejarnos esta magnífica reseña. Nos alegra que hayamos cumplido con sus expectativas y que haya disfrutado de una estancia inolvidable.Esperamos volver a saludarle de nuevo en el futuro.Un saludo.

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly revommend
Great location, good value, roof bar good
2023년 12월에 5박 숙박함
답변 제공: Guest Department Team. 님, 2024년 1월 9일
Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel to have a great location, good value, and that you enjoyed the rooftop bar. Your positive comments are appreciated, and we're glad you had a satisfying experience.If there's anything specific you liked or if you have any suggestions for improvement, please feel free to let us know. We strive to provide the best possible experience for our guests.We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to reach out.Best regards.

8/10 - 좋아요

Mary

2023년 12월에 7박 숙박함
답변 제공: Guest Department Team. 님, 2024년 1월 31일
Dear Mary,Thanks for evaluating your stay in Hotel Lima.We hope to welcome you back in the future and improving your experience with us to make it unforgotable.

8/10 - 좋아요

Dieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super gelegen, lohnt sich.
Alles iO
2023년 12월에 7박 숙박함
답변 제공: Guest Department Team. 님, 2023년 12월 30일
Dear Dieter,We sincerely appreciate your excellent rating and your kind words about your experience at our hotel.Guest satisfaction is our greatest reward, and we're pleased to know that we met your expectations during your stay. We always strive to provide exceptional service and facilities that make each visit special.If there's anything else you'd like to highlight or if you have any other observations you'd like to share, please feel free to let us know. We are here to ensure that each stay is as enjoyable as yours.We look forward to the pleasure of welcoming you again in the future. If there's anything we can improve upon or if you have any special requests, we would be happy to address them.Best regards,

8/10 - 좋아요

Mónica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Equipo de Atención al Cliente 님, 2023년 12월 30일
Estimada Mónica:Gracias por haber elegido Hotel Lima para su estancia en Marbella y por dedicarnos un momento en dejarnos esta fantástica reseña.Esperamos poder volver a darle la bienvenida en otra ocasión.Reciba un cordial saludo,

4/10 - 별로예요

Mark

2023년 12월에 7박 숙박함
답변 제공: Guest Department Team. 님, 2023년 12월 14일
Dear Mark,Thanks for sharing your review. We hope to welcome you back in the future and improving your experience with us.Kind regards.

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel with perfect walkable location to the promenade and square with Salvador Dahl statues!!
2023년 12월에 2박 숙박함
답변 제공: Guest Department Team. 님, 2023년 12월 14일
Dear Yvonne,Thank you for your excellent review! We're thrilled to hear that you found our hotel outstanding, especially appreciating its perfect and walkable location to the promenade and square with Salvador Dalí statues. Your positive feedback is truly appreciated, and we're delighted to have contributed to your enjoyable stay.If there's anything specific you loved about your experience or any suggestions for improvement, please feel free to share. We hope to have the pleasure of welcoming you back for another excellent stay.Best regards.

10/10 - 훌륭해요

Antonio

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel muy confortable y moderno
Hotel muy confortable y bien situado
2023년 12월에 1박 숙박함
답변 제공: Equipo de Atención al Cliente. 님, 2023년 12월 14일
Estimado Antonio,Agradecemos sinceramente que haya tomado el tiempo para brindarnos una calificación positiva. Valoramos sus comentarios y nos alegra saber que tuvo una excelente experiencia. Si hay algo más que le gustaría compartir o si hay algún aspecto específico que hizo que su estancia fuera agradable, no dude en hacérnoslo saber. Esperamos tener la oportunidad de darle la bienvenida nuevamente para otra estancia estupenda en el futuro.Saludos cordiales.

10/10 - 훌륭해요

Hanna Elin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Department Team. 님, 2023년 12월 14일
Dear Hanna,Thank you for taking the time to provide us with a positive rating. We appreciate your feedback and are delighted to hear that you had a great experience. If there's anything more you'd like to share or if there's anything specific that made your stay enjoyable, please feel free to let us know. We look forward to the opportunity of welcoming you back for another great stay in the future.Best regards.

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2023년 11월에 8박 숙박함
답변 제공: Guest Department Team. 님, 2023년 12월 14일
Dear Graham,Thank you for taking the time to provide us with a positive rating. We appreciate your feedback and are delighted to hear that you had a great experience. If there's anything more you'd like to share or if there's anything specific that made your stay enjoyable, please feel free to let us know. We look forward to the opportunity of welcoming you back for another great stay in the future.Best regards.

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely Hotel …fantastic location cation , rooftop and reception staff.
2023년 11월에 4박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 23일
Dear Amanda,Thanks for take your time to share this great review. It's very important to us as it helps us to improve.We hope to welcome you again soon.

10/10 - 훌륭해요

Haidar

2023년 11월에 2박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 23일
Dear Haidar,Thanks for sharing this great review. We are glad you had a good time with us.We hope to welcome you back again soon.Kind regards.

4/10 - 별로예요

Leif

2023년 11월에 5박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 23일
Dear Leif,Thanks for sharing your review. We hope to welcome you back again soon to improve your experience with us.Kind regards.

10/10 - 훌륭해요

Jodie

2023년 11월에 3박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 14일
Dear Jodie,Thank you very much for your positive feedback about our hotel. We're delighted to hear that you enjoyed your stay and appreciated the elegance of our facilities.We look forward to welcoming you again in the future. If there's ever anything specific you need or if you have any special requests, please feel free to let us know. We are here to ensure that your next visit is equally satisfying.Thank you for choosing Hotel Lima and for sharing your positive feedback.Best regards,

10/10 - 훌륭해요

ALBERTO 님, Miami Lakes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi is pretty bad, other than that well taken care property super clean and good surroundings and safe area, they have an additional parking a block away which is good cause parking spaces around are limited, walkable area close to the beutiful beach glad to enjoy such a good time in marbella!
2023년 11월에 3박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 10일
Dear Alberto,Thank you for your feedback. We appreciate your positive comments about our well-taken-care-of property, cleanliness, and the good and safe surroundings. We're pleased to know you enjoyed your time in Marbella.We apologize for any inconvenience with the Wi-Fi; your observation is noted, and we will work on improving this aspect to provide a more seamless experience for our guests.It's great to hear that you found the additional parking nearby convenient, especially in the limited parking spaces around. We're glad you had the opportunity to explore the beautiful beach and the walkable area.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you again in the future. If you have any further comments or requests, please don't hesitate to share them with us.Thank you for choosing us and for sharing your experience.Best regards.

8/10 - 좋아요

Adriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles ok
2023년 10월에 6박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 7일
Dear Adriana,We sincerely appreciate your rating and for choosing Hotel Lima. Your feedback is valuable to us and helps us in continually improving our services.We hope you had a pleasant stay, and we are committed to providing exceptional experiences for our guests.If you have any further suggestions or need assistance in future visits, please feel free to reach out to us. We are here to serve you and look forward to welcoming you again in the future.Thank you for your choice and for sharing your feedback.Best regards.

10/10 - 훌륭해요

Pär

2023년 10월에 4박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 7일
Dear Pär,We hope you had a pleasant stay, and we are committed to providing exceptional experiences to our guests.If you have any further suggestions or require assistance during your future visits, please do not hesitate to contact us. We are here to serve you, and we look forward to welcoming you again in the future.Thank you for your choice and for sharing your feedback.Best regards.

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy acogedora y muy bien organizada. Buenos detalles como los cepillos de dientes, los bastoncillos, y ese tipo de cosas necesarias del día a día. Nos ha sorprendido gratamente.
2023년 11월에 1박 숙박함
답변 제공: Equipo de Atención al Cliente. 님, 2023년 11월 5일
Estimado/a Carlos,Nos complace saber que encontró nuestra estancia muy acogedora. Valoramos su apreciación de los pequeños detalles, como los cepillos de dientes y los bastoncillos, que añaden comodidad a su experiencia diaria.Es un placer escuchar que le sorprendimos gratamente. Su satisfacción es nuestro objetivo principal, y esperamos seguir cumpliendo sus expectativas durante su estancia. Si necesita algo más o tiene alguna solicitud especial, no dude en ponerse en contacto con nosotros.Gracias por elegirnos y por compartir sus comentarios positivos.Atentamente,

10/10 - 훌륭해요

Lukas

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 5일
Dear Lukas,Thank you for your perfect score! We appreciate your support and are thrilled that you had an excellent experience with us. Our team is dedicated to ensuring your satisfaction, and we're delighted to see that we met your expectations.We look forward to welcoming you again in the future. If you ever have any specific feedback or requests, please don't hesitate to reach out. Your happiness is our priority.Best regards,

10/10 - 훌륭해요

Mikael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend a stay
Stayed in a double room with a nice balcony (city view). Very spacious and clean. Comfy beds! A little tricky to find the hotel if you go by car. Great location close to the beach, restaurants, shops and the old town. For breakfast you can order eggs of your own choise, really nice.
2023년 10월에 4박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 5일
Dear Mikael,Thank you for your review. It's great to hear that you had a comfortable stay and you enjoyed the view.We appreciate your feedback about the hotel's location, which is indeed close to the beach, restaurants, shops, and the old town, making it convenient for exploring the area.Thank you for choosing our hotel, and we look forward to hosting you again in the future. If you have any further comments or requests, please don't hesitate to share them with us.Best regards,

10/10 - 훌륭해요

Guillermo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 10월에 1박 숙박함
답변 제공: Guest Department Team. 님, 2023년 11월 2일
Dear Guillermo,Thank you for your kind feedback! We're delighted to hear that you had an excellent experience. If you have any more comments or specific feedback you'd like to share, please feel free to do so. Your satisfaction is important to us, and we look forward to hosting you again in the future.Best regards.