This ryokan is located less than 10 minutes walking distance from the bustling Nishiki Market and other fun shopping streets, so it was a great choice in terms of access. I thought the staff was nice and polite, and they let us be, which I like. However, it was difficult to communicate due to the language barrier. We were not sure if there was any dinner included in our hotel price, or if we would have the option of purchasing upon check-in. We read different things about whether this ryokan has dinner on several sites, but there was no way to confirm until we got there. When we asked about it, they just kept saying, "no dinner, no dinner, eat outside," with no further explanation, so I was disappointed and frustrated. In the evening, we saw other guests leaving to get dinner too.
For those who are obsessed with hygiene, they didn't seem to assign guests their own slippers (shoes are not allowed inside). A bunch of random identical slippers that everyone has previously worn just sit at the front. So when you enter, you take off your shoes, and then put on random slippers; when you leave, you take off the slippers and put on your shoes; when you return, you just have to wear a random pair of slippers. That made me so uncomfortable, and I feel like scrubbing my feet everytime I think about it.
As for the rooms, they are large and you definitely get that traditional feel with the tatami mats, green tea set, and yukatas. I quite enjoyed it, and I appreciated the much needed A/C. I also like the large tub and the option of showering standing up or on a stool (like you would in an onsen). There is also a TV, and we watched J-pop concerts before we went to bed. :)