The room was basic, the position was great, it was everything as expected in terms of those conditions.
Let’s get to the appalling part. After the first day we found a big cockrouch in the bathroom and luckily I was fast enouch to kill it with my slipperies. I got downstairs to ask explanations to the receptionist and I was met with laughs and inappropriate comments like “it’s normal” “I see them too in my apartment” and so on. Of course no one did not want to check my room to see if there are others. Imagine, I had to beg him to lend me a broom to remove the dead animal myself. What kind of hotel is it? Where is the service? Basically, I was lucky to have killed it alone and fast, if not I would have slept with the cockrouch whole evening and more 😂
I asked to change the room for an upper floor and of course the guy did not write anything for the receptionist of the day before (he told thousands time he would). Of course, they did not change the room and the day after the other receptionist laughed at me again with comments like “it was not that big, I have seen of bigger size”. Believe me, it was big. Anyway disturbing comments.
I had to wait 2 additional days to first hear from a receptionist “I am sorry for the inconvenience”. I had to write myself on a paper in my room to the cleaning staff to not open windows when cleaning (cockroaches came from the bathroom window which we kept close) because the hotel staff was useless.