Dear Guest thank you very much for your comment, your effort will be to continue improve our attention and service for have a pleasure to have you again our guest. thanks again.

Dear Guest thank you for your evaluation, I assure you all our effort to improve our attention for do increase your satisfaction in your next stay. thank again for your time.

Dear Guest thank you for share your evaluation and I'm sorry if, we don't have satisfied your expectation. I assure all my effort to improve our attention. Thanks again.

Dear Guest I'm sorry if we don't have satisfied your expectation. Please accept my apologies. I hope you give us a new opportunity. Thanks again for your time

Dear Guest I'm sorry for your dissatisfaction, I ensure you all our effort to improve for the future. Sorry again

Gentile ospite sono mortificato e Le porgo le nostre scuse per quanto accaduto, Le assicuro che controllerò personalmente e saranno presi adeguati provvedimenti, perchè simili distrazioni non sono consentite. Le porgo nuovamente le mie scuse.

Dear Guest thank you very much for your excellent evaluaiton.

Dear Guest thank you very much for sharing with us your opinion that for us is very important, I'm sorry for all and I ensure you all my effort to improve our attention on the points reported. Sorry again and please accept my apologies.

Dear Guest thank you very much for your good evaluaiton. Your satisfaction is very important for us.

Dear Guest thank you very much for your evaluaiton, yoour satisfaction is very important for us. Thans

Gentile ospite grazie di avere apprezzato la nostra struttura e ci auguriamo torni presto a trovarci.

Dear Guest thank you for your comment and suggestions where I ensure our improvement. Thanks again

Gentile ospite La ringrazio di avere apprezzato la nostra struttura e ci auguriamo di riaverla presto nuovamente nostro ospite. Grazie ancora

Chèr Client, merci beaucoup pour votre commentaire, que pour nous est très important, merci encore.

Gentile ospite La ringraziamo per la sua ottima valutazione e per avere apprezzato la nostra ospitalità ed i nostri servizi. Torni a trovarci. Grazie

Dear Guest Thank you very much for your special evaluaiton. Your satisfaction is very important for us. Thanks again

Dear Guest thank you very much for your positive feedback and for you suggestion that are foor us vervy very important for improve. Thanks again

Gentile ospite grazie per avere apprezzato la nostra struttura e ci auguriamo di riaverla presto nuovamente nostro ospite.

Gentile ospite grazie per la sua ottima valutazione da parte nostra continueremo a migliorarci e crescere per accoglierla sempre al meglio.

Dear Guest thank you very much for your comment, your satisfaction is important for us.

Dear Guest thank you very much for your comment.

Dear Guest thank you very much for your evalution, we hope you come back soon at Hotel Mercure. Thanks

Dear Guest thank you for your comment and for to have appreciated our hospitality

Dear Guest thank you very much for your special evaluation, I hope you come back soon at Mercure Roma west.

Dear Guest thank you very much for your comment and I hope you come back soon in our Hotel

Dear Guest thank you very much for your good evaluation and comment. We hope to have you again our guest.

Gentile ospite grazie per la sua ottima valutazione e ci auguriamo torni presto a trovarci. Grazie

Dear Guest thank you very much for your evaluation.

Dear Guest thank you very much for your special evaluation. We hope you come back soon at Hotel Mercure. Thanks

Dear Guest is always a pleasure receive positive feedback. Your satisfaction is very important for us. Thanks again

Dear Guest thank you very much for your good evaluation. Your satisfaction is very important for us.

Gentile ospite grazie della sua ottima valutazione e da parte nostra continueremo con impegno a migliorarci. Grazie ancora

Gentile ospite La ringraziamo molto per la sua soddisfazione e ci auguriamo di riaverla presto nuovamente nostro ospite Grazie ancora

Gentile ospite La ringrazio molto per i suoi apprezzamenti e Le assicuro ogni nostro impegno per migliorarci ed accoglierla sempre al meglio anche in futuro. Grazie

Dear Guest, I'm sorry for your dissatisfaction, but we are proud to have a little group of Ukraine guests where I ensure you that nobody has created any problems for other guests, because all are guests of the hotel and have respect. Sorry again if this situation has created some disappointed for your stay which instead is recognized positively by all.

Dear Guest thank you very much for your evaluation and comments and thank you for your suggestions. I hope you come back again in Hotel Mercure. Thanks again

Dear Guest, we are very sorry for your disappoint, I ensure that our free shuttle service is much appreciated from all our guests and also our services and cleaning rooms, our standards are checked and approved from a lot of Inspection, anyway our effort is to take all comment of our guests and improve attention, standards and services, because our focus is satisfy all the necessity and expectations. Thanks again for sharing with us your opinion.

Dear Guest, I'm sorry for your dissatisfaction, but we have a free Airport shuttle service scheduleted with a Timetable because we have also the shuttle service for and from the Subway station. Anyway we take your opinion and I ensure you all pur effort to improve this service. Thank you again for sharing with us your opinion.

Gentile ospite La ringrazio molto per la sua ottima valutazione. Torni a trovarci. Grazie

Gentile ospite grazie per la sua ottima valutazione.

Gentile ospite la sua soddisfazione è la migliore ricompensa per tutto il nostro staff. Grazie e torni a trovarci