Reception staff are quite pleasant
Hotel & rooms smell so bad espocially from the room floors for Style star hotel and Grand Star hotel, rooms are quite small compared to pictures published on hotels.com, rooms and corridors smell so bad and dull with poor lighting, toilets and showers smell bad, cockroaches inside the cupboards and below beds, Internet is very poor, Air condition is dead - hot and the family suit I took was with 3 rooms out of which in 2 rooms the AC was not working, taxi service is poor in quality and timing
When I complained to hotel manager he simply said “if you want to cancel call hotels.com”, later he offered two small triple rooms for the next day but they were small
Very bad experience and will certainly never consider both hotels even for free and even not use hotels.com for future trips