Dear Guests Thanks for your kind feedabck About your stay in our Sorell Hotel Merian. We are pleased that you loved Basel and our Hotel and we are looking forward to welcome you back for your next trip.

Dear Guest from Korea Thank you once again for having chosen our hotel and thank you for taking the time to complete a review about your stay. It is very important to me to get your opinion and comments, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. I was pleased to read that overall you enjoyed your stay and will pass your comments to my team. Looking forward to welcoming you again at our hotel, I remain With kind regards and all the best for 2019! Petra Emmel General Manager

Dear Guest Thank you for taking the time to complete a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. You are Right that the Rooms have not changed at the Moment, but we are planning a huge renovation soon. The decoration of our Brasserie Cafe Spitz has already changed and I do hope you can enjoy our menu next time. We hope to be of service to you in the future. Again, thank you for completing a review. Kind Regards, Petra Emmel General Manager