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클라리온 호텔 앤드 컨퍼런스 센터 여행 후기

2.5 out of 5
클라리온 호텔 앤드 컨퍼런스 센터
2100 Premier Way, Sherwood Park, AB

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 701개 이용 후기 중 184개" "
평점 8 - 좋아요. 701개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 701개 이용 후기 중 155개" "
평점 4 - 별로예요. 701개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 701개 이용 후기 중 44개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Stuart

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Darcy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is not up to standards as per most chain hotels, the property is old and smelly, could smell old cigarette smells throughout the hotel, seemed to be half the elevators are out of order, over half the rooms were not in use, perhaps due to limited staffing, restaurant was very dated and the rooms were brutal, beds were the worst I have ever seen or experienced, tvs are from the 90’s not recommended!!
2024년 5월에 3박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Dear Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at the Clarion Hotel & Conference Centre. We sincerely apologize for the disappointing experience you had with us.We take your concerns very seriously and have already communicated them to our management team for immediate review. Our aim is to provide a comfortable and enjoyable experience for all our guests. We are currently in the process of addressing several of the issues you mentioned, including updating our facilities and enhancing our overall guest experience.We appreciate your feedback as it helps us to improve. We hope to have the opportunity to welcome you back in the future for a much-improved stay.Best regards,Front DeskClarion Hotel & Conference Centre

4/10 - 별로예요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The key card didn’t work properly. Had to get the hotel staff to let me in. I have never been in a hotel with cold water only for my shower. I ran the water for 30 mins. Still freezing cold water. Had to use the hair dryer to warn up and to stop shaking. This is by far the worst hotel I’ve been in. Darren Daigle
2024년 5월에 1박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Dear Darren,Thank you for taking the time to share your feedback about your recent stay at the Clarion Hotel & Conference Centre. We sincerely apologize for the inconveniences you experienced.We are very sorry to hear about the issues with your key card and the lack of hot water in your shower. This is not the standard of service we strive to provide our guests. Your comments have been shared with our maintenance and housekeeping teams to ensure that these problems are addressed immediately.We understand how these issues significantly impacted your stay, and we deeply regret that we did not meet your expectations. Please know that we are taking steps to prevent such issues in the future.We hope you will give us another chance to provide you with a much-improved experience.Best regards,Front DeskClarion Hotel & Conference Centre

10/10 - 훌륭해요

Bin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2024년 5월에 1박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: JG 님, 2024년 5월 21일
Thank you for staying with us. We appreciate your feedback.

4/10 - 별로예요

Ian

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi is garbage, nowhere to eat. Advertised with an attached restaurant, it only opens at breakfast.
2024년 5월에 3박 숙박함
답변 제공: JG 님, 2024년 5월 21일
Hello Ian,Thank you for choosing to stay with us at the Clarion Hotel & Conference Centre.Our restaurant is open for complimentary breakfast. We will double-check with Expedia about the hotel information. Thank you for bringing this to our attention.Rest assured, we are committed to making the necessary improvements to ensure a better experience for our guests.We hope to welcome you back in the future and provide you with the exceptional stay you deserve.Thank you again for sharing your concerns with us.Best regards,Clarion Hotel - Front Desk Team

2/10 - 너무 별로예요

Christy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dirty and the room did not have hot water in the shower and the taps were nearly falling off. There was no attempt to rectify the situation by the staff, “it will be fine, just run the water for longer and it will get hot eventually.” But that did not work. Will NEVER stay there again
2024년 5월에 1박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Dear Christy,Thank you for sharing your feedback regarding your recent stay at the Clarion Hotel & Conference Centre. We sincerely apologize for the issues you encountered and the inconvenience they caused.We are very sorry to hear that your room was not up to our cleanliness standards and that you experienced problems with the hot water and bathroom fixtures. Additionally, we apologize for the unsatisfactory response from our staff. This is not the level of service we aim to provide, and your comments have been shared with our management team for immediate action and improvement.We understand your frustration and regret that we did not meet your expectations. Please know that we are taking steps to address these issues and ensure they do not happen again.We appreciate your feedback and hope you might reconsider staying with us in the future, allowing us the opportunity to provide you with a much-improved experience.Best regards,Front DeskClarion Hotel & Conference Centre

2/10 - 너무 별로예요

Fertil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us.

8/10 - 좋아요

Michael

연인과의 여행
Friendly staff, clean rooms , comfy beds
2024년 4월에 3박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

10/10 - 훌륭해요

Margaret 님, St Paul

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didn’t like that the small fridge in the room had a freezer that was impossible to open because it was so full of ice
2024년 4월에 2박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

6/10 - 괜찮아요

Jennifer

가족 여행
Property was ok but getting older. Room did not have a microwave which I had hoped. Staff at front desk were excellent.
2024년 4월에 2박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Dear Jennifer,Thank you for taking the time to share your feedback about your recent stay at the Clarion Hotel & Conference Centre. We appreciate your feedback.We are glad to hear that you found our front desk staff to be excellent. Providing exceptional service is our top priority, and we are delighted that our team made a positive impression on you.Thank you once again for your feedback. We look forward to welcoming you back on your next visit to the area.Best regards,Front DeskClarion Hotel & Conference Centre

8/10 - 좋아요

Rowland

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Limited restaurants within walking distance.
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

10/10 - 훌륭해요

Yadwinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

10/10 - 훌륭해요

Dalbir

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was best class
2024년 4월에 3박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

4/10 - 별로예요

Tamara

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us. We appreciate your feedback.

8/10 - 좋아요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Not a terrible hotel. It’s dated but clean. The elevator is a little rough but so far dependable. Staff is friendly.
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Natalie, Thank you for staying with us. Thank you as well for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre.We home to accommodate you again soon.Best, Clarion Hotel

8/10 - 좋아요

jolyn

아이를 동반한 가족 여행
Nice
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Jolyn, Thank you for staying with us. We appreciate your feedback.

8/10 - 좋아요

Glenda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Connected to facility we needed to be at
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Glenda, Thank you for staying with us. We appreciate your feedback.We hope to accommodate you again soon. Best,Clarion Hotel

6/10 - 괜찮아요

Natasha

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overall good but just didn't have a good explanation
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Natasha,Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Amber,Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Gerry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying here with our 4 grandchildren. Great place, very quiet. Staff are fantastic
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Gerry,We love having your family here at Clarion Hotel & Conference Centre. Looking forward to accommodating you again soon.Best, Clarion Hotel

4/10 - 별로예요

Michelle

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us.

8/10 - 좋아요

Robin

2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 5월 27일
Thank you for staying with us! We appreciate your feedback. Looking forward to accommodate you again soon. Stay safe!

8/10 - 좋아요

Brett

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The kids and ourselves Enjoyed our quick stay. We had booked outside of the studios blocked rooms, as we didn't notice it prior to needing to have it booked, so we went through Expedia. The price was awesome for what we experienced. Everything was clean, and awesome staff. We also had some time to enjoy the pool. Though I do wish it had a hot tub as well all 4 of us enjoyed the pool. The only thing we noticed is that a number of the fixtures were rusting or greatly pitted. Like the cart in the pool, and the towl and light fixtures in our bathroom especially could use some replacement. And could use a clock in the pool area or even a large faced one on the back wall of the Fitness Center to avoid issues with the moisture. Would definitely stay again.
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Brett,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre.We want to thank you as well for the kind words towards our staff.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We look forward to the opportunity of hosting you again in the future and providing you with an even more enjoyable stay.Sincerely,Front Desk TeamClarion Hotel & Conference Centre

6/10 - 괜찮아요

Rachelle

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us.

6/10 - 괜찮아요

Tyy

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No hot tub
2024년 4월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us.

8/10 - 좋아요

Jade

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Was a great hotel. Good breakfast. But very dark. I don't feel it. There's enough lights. That's all, but it's very, very nice. Staff was great
2024년 4월에 2박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Hello Jade, thank you for staying with us. We appreciate your feedback.

4/10 - 별로예요

Mohammad

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When the elevator make a weird noises & has a warning saying that if the elevator get stuck due to child jumping. The guess will be liable to pay for cost to open a stuck elevator. You know you are in the wrong place/hotel specially when you are claustrophobic. Now you are double stresses and hope the elevator work fine ever time you enter in it. Wash room flush was not working. Although stuff was friendly and apologetic. Not to mention that my kids felt like they went into a hunted house due to the light them of the building. Breakfast options were ok. Could have been better. Other then that all was good. Going to try to avoid this one unless no choice
답변 제공: JG 님, 2024년 4월 4일
Hello Mohammad, thank you for staying with us. We'll pass your concern to our maintenance team. We appreciate your feedback.

8/10 - 좋아요

Brooklyn

2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us.

4/10 - 별로예요

Bruce

2024년 3월에 2박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us.

8/10 - 좋아요

Kim

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the parking area and side walks were snow covered with a lot of snow from a snow fall three days prier . Not enough plug in to plug in cars as the temperature was -30
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 4일
Hello Kim, thank you for staying with us. We'll pass your concern to our maintenance team. We appreciate your feedback.

6/10 - 괜찮아요

manpreet

2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 4월 24일
Thank you for staying with us.

6/10 - 괜찮아요

Lisa

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t look like the photos on internet, too dark and no bistro bar restaurant. Very stuffy in the room, no window to open.
2024년 3월에 3박 숙박함
답변 제공: JG 님, 2024년 4월 4일
Hello Lisa, thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Katlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 3월 21일
Hello Katlyn, thank you for staying with us!

2/10 - 너무 별로예요

Briar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 3월 13일
Thank you for staying with us.

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Comfortable bed. Shower was only luke warm
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 3월 11일
Hi Donald, thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Staff amazing.
2024년 3월에 1박 숙박함
답변 제공: JG 님, 2024년 3월 11일
Hi Susan, thank you for staying with us. We appreciate your feedback. Thank you also for the kind words towards our staff.

8/10 - 좋아요

Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Great value..
2024년 3월에 2박 숙박함
답변 제공: JG 님, 2024년 3월 11일
Hello AI, thank you for staying with us. We appreciate your feedback. We hope to accommodate you again soon!

8/10 - 좋아요

Daniel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our visit was pleasant, rooms were clean
2024년 3월에 2박 숙박함
답변 제공: JG 님, 2024년 3월 11일
Hello Daniel, thank you for staying with us. We appreciate your feedback. We hope to accommodate you again soon!

10/10 - 훌륭해요

Rita de Cassia Alves

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property and awesome staff.
2024년 3월에 2박 숙박함
답변 제공: JG 님, 2024년 3월 11일
Hello Rita, thank you for staying with us. We appreciate your feedback. Thank you also for the kind words towards our staff. We hope to accommodate you again soon!

8/10 - 좋아요

juanita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and courteous. Room was clean and spacious. I would stay there again.
2024년 2월에 1박 숙박함
답변 제공: JG 님, 2024년 2월 28일
Hello Juanita, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre. Thank you also for the kind words.We can't wait to have you back again soon!Best Regards, Clarion Hotel & Conference Centre

10/10 - 훌륭해요

Alana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved that it was quiet staff for amazing to deal with and very friendly. My only complaint is that my bedding had a few minor stains
2024년 2월에 1박 숙박함
답변 제공: JG 님, 2024년 2월 28일
Hello Alana,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre. Also, thank you for the kind words towards our staff. I'll make sure to share them with our team as it will surely put a smile on their facesWe can't wait to have you back again soon!Best Regards, Clarion Hotel & Conference Centre

10/10 - 훌륭해요

Jill

2024년 2월에 1박 숙박함
답변 제공: JG 님, 2024년 3월 21일
Hello Jill, thank you for staying with us!

10/10 - 훌륭해요

Katie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly, professional and great to deal with!!
2024년 1월에 1박 숙박함
답변 제공: JG 님, 2024년 2월 28일
Hello Katie,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre. Also, thank you for the kind words towards our staff. I'll make sure to share them with our team as it will surely put a smile on their faces.We can't wait to have you back again soon!Best Regards, Clarion Hotel & Conference Centre

10/10 - 훌륭해요

Gabor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is great value for the price. The location is very convenient, only minutes from Costco and other shopping amenities. Finding a suitable parking space is quick and easy. The staff are nice and helpful. And last but not least, the beds are really comfortable.
2024년 2월에 4박 숙박함
답변 제공: JG 님, 2024년 2월 28일
Hello Gabor,We sincerely appreciate you taking the time to share your valuable feedback on your recent stay at the Clarion Hotel & Conference Centre.Your kind words about our staff are truly appreciated. I'll be sure to share them with our team, as it will undoubtedly bring smiles to their faces.We eagerly look forward to welcoming you back soon!Best Regards,Clarion Hotel & Conference Centre

6/10 - 괜찮아요

Steve

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: JG 님, 2024년 2월 28일
Thank you for staying with us!

8/10 - 좋아요

Terisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet. The staff were helpful and kind.
2024년 2월에 2박 숙박함
답변 제공: JG 님, 2024년 2월 12일
Dear Terisa,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre. We want to thank you as well for the kind words towards our staff. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We look forward to the opportunity of hosting you again in the future and providing you with an even more enjoyable stay.Sincerely,Front Desk TeamClarion Hotel & Conference Centre

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: JG 님, 2024년 2월 12일
Thank you for staying with us!

8/10 - 좋아요

Arjay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: JG 님, 2024년 2월 12일
Thank you for staying with us!

10/10 - 훌륭해요

Hussein

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was not busy at all. Front desk staff were really great and helpful. The hotel has a gym and swimming pool. Breakfast is was included and was really good omelette . French toast . Pancakes and fruits. the kitchen staff were absolutely delightful and very helpful. Laundry area available for guest and coin operated. Overall a really nice experience.
2024년 2월에 2박 숙박함
답변 제공: JG 님, 2024년 2월 12일
Dear Hussein,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at the Clarion Hotel & Conference Centre. We want to thank you as well for the kind words towards our staff. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We look forward to the opportunity of hosting you again in the future and providing you with an even more enjoyable stay.Sincerely,Front Desk TeamClarion Hotel & Conference Centre