테라스/파티오

파우스티노 그란 여행 후기

5 out of 5
파우스티노 그란
Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 129개 이용 후기 중 106개" "
평점 8 - 좋아요. 129개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 129개 이용 후기 중 5개" "
평점 4 - 별로예요. 129개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 129개 이용 후기 중 0개" "

10/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Arnaud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quel rafinement !
Quel rafinement ! En plein centre de Ciutadella, une splendide batisse avac patio arboré et piscine. Decoration tres raffinée, petit dejeuner somptueux, chambre magique avec vue sur le port. Meme le Spa creusé dans la roche est sublime. Certains pourraient etre genés par le bruit des fetes alentours maus c'est le prix à payer pour etre au cebrre de cette superbe ville. Bravo à l'equipe internationale qui sont de vrais pro du service.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Faustino Gran is a beautiful property, with lovely staff. But it was let down by a consistently chaotic breakfast service, and a food a beverage offering that generally did not live up to the price-point or what you would generally expect from a R&C hotel. The breakfast service was understaffed for the number of guests, making it consistently hard to get seated and order a coffee, and on more than one occasion hard to get a table prepared with cutlery or a menu. This was consistently the case over a five night stay - we decided to skip breakfast on the last morning because (despite our lovely waitresses) it just took too long every day previously. We had high expectations of dinner, which we booked on our first night, but despite the lovely staff and setting we were very disappointed by the standard of food - far from good enough for the price and out of sync with the generally excellent standard in Ciutadela. Rice was seriously undercooked, burrata salad way too cold, as if pre-prepared and taken from the fridge. Similarly, it was sometimes hard to get drinks from the cocktail bar due to staffing, no pool-side service, and the same classic cocktails varied depending on who made them. There are noise issues in the rooms facing the port, where we stayed. While the port nightlife is out of the hotel’s control, investment in better sound proofing would help. Despite these issues, the hotel is beautiful, well located, with helpful and friendly staff who did their best.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quel établissement
Très bel hôtel dans une bâtisse idéalement située au port de Ciutadella. C’est beau, le service est excellent, les petits déjeuners sont parfaits. Bref c’est précis et irréprochable
2023년 8월에 3박 숙박함

8/10 - 좋아요

Margot

2023년 8월에 1박 숙박함
답변 제공: Faustino Gran 님, 2023년 8월 23일
Thank you for such positive feedback, it is much appreciated!We are glad to know that you appreciate your stay in Faustino Gran.We remain at your entire disposal for any suggestions you would like to give us.We hope to welcome you back to Faustino Gran in the near future.Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poolmenyn var mindre bra. Club sandwich hade inte. Ens rostat bröd och bara en kyckling med Oliver, inget annat.
2023년 7월에 1박 숙박함
답변 제공: Faustino Gran 님, 2023년 8월 3일
Dear guest,Thank you very much for sharing this great review of your recent stay at Faustino Gran. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We're sorry for your bad experience with our Pool Menu, which we will consider and work on it in the future. Faustino Gran Team

10/10 - 훌륭해요

E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Fabulous Experience.
A beautiful hotel in the heart of old town, walking distance from the harbour, main square and laberinth of streets for shops, bars and restaurants. Although well occupied, we never felt crowded, with a sizeable team on hand for anything we needed, guided by a very attentive general manager. The main entrance is on a very narrow road to the front so it would have been be wise to call reception just before arrival - they would probably have greeted us to assist with the luggage before driving off to park. In truth however, we didn’t need the car during our stay, so if we had only been saying here during our week, a taxi or airport transfer would have made more sense. Overall, a fabulous experience and highly recommended - we hope to be lucky enough to return in the future.
Shady pool
Our harbour view
2023년 7월에 2박 숙박함
답변 제공: Faustino Gran 님, 2023년 8월 3일
Dear E.First of all, we would like to thank you for the great review you shared regarding your recent visit to our hotel. We are delighted to know that we were able to meet your expectations. Once again we thank you for choosing our hotel for your stay in the city and we wish to have the opportunity to welcome you again in the future.Best regards,Faustino Gran Team

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very relaxing and the staff were very attentive.
2023년 7월에 3박 숙박함
답변 제공: Faustino Gran 님, 2023년 8월 3일
Dear Cynthia,First of all, we would like to thank you for your review praising your recent visit to our hotel and we are delighted to know that we were able to meet your expectations. It has been a pleasure for us to read from you and we sincerely hope to have the opportunity to welcome you back in the future. Best regards

10/10 - 훌륭해요

Frederique

2023년 6월에 1박 숙박함
답변 제공: Faustino Gran 님, 2023년 7월 4일
Sr Frederique, Fue un gran placer para nosotros hospedarle en Can Faustino y nos gustaría agradecerle sinceramente por su buana reseña.

10/10 - 훌륭해요

sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Faustino Gran 님, 2023년 6월 27일
Querida Sandra, Primero de todo, muchas gracias por elegir y confiar en nuestro hotel para pasar su estancia, y por dedicar unos minutos de su tiempo en compartir su opinión sobre su experiencia durante su estadía. Le esperamos pronto.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in the middle of Ciutadella. Staff wonderful and welcoming.
2023년 4월에 3박 숙박함
답변 제공: Faustino Gran 님, 2023년 5월 19일
Dear Mr. David,Thank you very much for taking the time to share your comments with us.We are happy that our prime location was a benefit to you!It will be a pleasure to host you on your next trip to Menorca.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our room was formidable but it was in other building. We need to walk 1 block to have breakfast. It was not far but we are not notified when we did the booking
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Henrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel!
What a nice and classy hotel! We had the most wonderful stay here. Everything was just perfect and the staff did everything to make our stay as good as possible 🙂 We rented their boat for the day and had a super day together with their skipper Lluis 😃 The pool in their other building is probably the most beautiful pool area we’ve ever seen 😍 The restaurant was very beautiful and had a great atmosphere with a pianist playing. Our suite terrace had a perfect view over both the cathedral and the harbor 👌 This hotel is now in our top 5 list of best hotels we have ever visited 😃 Will definitely come back!
View from our terrace
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Emmanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un cadre exceptionnel et un accueil aux petits soins.
2022년 4월에 4박 숙박함

10/10 - 훌륭해요

Jean-Pierre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 5박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal location.
Very nice location and ideal for strolling around the old town and harbour. Staff very friendly although breakfast service was slightly erratic. Please advise future customers that the deluxe premier room with views do not all have a balcony as inferred by the photos of the room. This led to initial disappointment that could have been avoided. Rooms overlooking the harbour are noisy from nightclubs opposite until the early hours, even with windows closed.
2022년 4월에 7박 숙박함

10/10 - 훌륭해요

ANTONIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함
답변 제공: Equipo Can Faustino 님, 2021년 5월 25일
Muchísimas gracias por la gran puntuación que nos ha dado, esperamos darles la bienvenida en sus próximas vacaciones a Menorca

10/10 - 훌륭해요

guillaume

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sejour parfait
Séjour très agréable au coeur du centre historique. Beau standing .hammam à tester car tres agréable et gratuit. Petit déjeuner royal coupette d'accueil bien agréable
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour en famille
Hôtel qui allie charme de l'ancien et confort car bien rénové. Il est de surcroit bien situé en centre ville et l'équipe est très accueillante.
2019년 10월에 6박 숙박함
답변 제공: Can Faustino Hotel 님, 2019년 11월 5일
Dear guest, Thank you so much for taking the time to leave us a comment. We are glad that you had a good time and we would love to welcome you back soon. We remain at your entire disposal. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: Hotel Can Faustino 님, 2019년 11월 5일
Dear guest, Thank you for taking the time. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Et fantastisk sted med utrolig personale. Personlig service uten å være påtrengende
2019년 9월에 7박 숙박함
답변 제공: Can Faustino team 님, 2019년 10월 9일
Dear guest, Thank you so much for taking the time to leave us a comment. Looking forward to welcome you again. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fabulous stay at Hotel Can Faustino. From the moment we arrived we felt extremely welcomed and nothing was too much trouble. The hotel is beautiful & is situated conveniently with the sights of Ciutadella on the door step. We'll be back!
2019년 9월에 2박 숙박함
답변 제공: Can Faustino Team 님, 2019년 10월 3일
Dear guest, Thank you so much for choosing Can Faustino Hotel for your stay in Menorca. We are really glad to hear that you had such a great time and we will love to welcome you back in your next trip to the island. We remain at your entire disposal for further assistance. Kind regards,

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay! Highly recommend!
2019년 9월에 3박 숙박함
답변 제공: Can Faustino Team 님, 2019년 9월 23일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff was fantastic and hotel beautiful. The only thing that let this down was quality of food at breakfast and service. Give up in the end trying to get a second coffee, other than that this really is a beautiful hotel and highly recommended.
2019년 9월에 1박 숙박함
답변 제공: Can Faustino team 님, 2019년 9월 26일
Dear guest, Thank you so much for choosing Can Faustino Hotel for your stay in Menorca. We would like to thank you for your comment about the Reception staff. We also take note about our service in the restaurant to do our best to improve the experience as for us the most important thing is our guests opinion. We hope to welcome you again in the future. Kind regards,

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Can Faustino Team 님, 2019년 9월 12일
Dear Mrs. Lucy, Thank you for taking the time to comment us. We are looking forward to welcome you again. Kind regards,

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 7박 숙박함
답변 제공: Can Faustino Team 님, 2019년 9월 12일
Dear Mrs. Susy, Thank you for taking the time to comment us. We are looking forward to welcome you again. Kind regards,

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très bien placé et personnel est accueillant
2019년 8월에 7박 숙박함
답변 제공: Can Faustino Team 님, 2019년 9월 12일
Dear Mr. Richard, Thank you for taking the time to comment us. We are looking forward to welcome you again. Kind regards,

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une semaine de rêve !!!
Nous avons séjourné une semaine en famille à Can Faustino. Nous avions la suite principe avec deux chambres tout simplement extraordinaire. Très bel établissement, charme et service de très grande qualité du petit déjeuner, au déjeuner, au bar et au dîner. Carte variée. Dans le centre de Ciutadella permettant de dîner facilement dans les restaurants en ville. Nous reviendrons !!
2019년 8월에 7박 숙박함
답변 제공: Can Faustino team 님, 2019년 9월 26일
Dear Mrs. Laura, Thank you so much for taking the time to leave us a comment. We are very happy to know that you had a great time and we are looking forward to welcome you again. We remain at your entire disposal Kind regards,

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in great location.
This is a very good hotel with really excellent staff, a lovely ambience and very nuce breakfast until 10.30am. Its real plus point is its location, right in the old town and a very short walk from the port with an amazing selection of places to eat and drink. The port and town both have a real 'buzz' on an evening. The hotel has a small pool area but it is not a great place to sit as it has no view or breeze! Much better to take a short bus or taxi ride to a nearby beach. The only negative was the noise from the port area at night which made sleeping difficult. The disco and jazz bar opposite the hotel were open until 5.30 am and the sound of partying voices was non stop.
2019년 7월에 5박 숙박함
답변 제공: Can Faustino Team 님, 2019년 9월 26일
Dear Mr. Jonathan, Thank you for taking the time to leave us a comment. We are happy to know that you enjoy your stay with us, our staff, breakfast and location. As you mention about our location, it is difficult to be so close to the port and not hear the noise during the month of July but for your next visit let us know that you prefer city view than sea view and we will do our best to allocate you in a room facing the beautiful old town where you won't hear the noise of the port. We are looking forward to welcome you again. Kind regards,

10/10 - 훌륭해요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour à Minorque
Belle découverte de Minorque et de plus, dans un magnifique hôtel !
2019년 7월에 2박 숙박함
답변 제공: Directrice Générale. 님, 2019년 8월 9일
Cher Mr. Philippe, Nous voudrions vous remercier d’avoir choisi l’hôtel Can Faustino parmi tous les hôtels de Minorque ! Nous sommes heureux de savoir que vous avez apprécié votre séjour avec nous et que vous ayez découvert notre charmante île. Votre équipe vous attend lors de votre prochain séjour à Minorque. Nous restons à votre disposition. Bien cordialement,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함
답변 제공: Dirección 님, 2019년 7월 10일
Estimado Huesped, Muchas gracias por dedicarle su tiempo a evaluar al Hotel Can Faustino. Quedamos a su disposición. Saludos cordiales

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was lovely my room was disappointing there were sky light windows only and it should noted that the cathedral bells feel like they are above your head when they are rung.
2019년 6월에 3박 숙박함
답변 제공: General Manager 님, 2019년 7월 5일
Dear guest, Thank you very much for taking the time to share your comments with us. We are glad to hear that you liked the hotel. We are also really sorry to hear that you didn’t enjoy your room. We will love to welcome you again in the future and we will take note to allocate you in a different room, facing to the other side of the hotel. We remain at your entire disposal. Kind regards,

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In a class of its own
Can Faustino was a palace in a former life and I felt just like royalty! Absolutely everything was fabulous - staff, restaurant, facilities... completely faultless The hotel is in the heart of historic Ciutadella, so although I went for the Fiesta - what a spectacle - I would return for the hotel itself. Service is unrivalled, the welcome and hospitality generous, and the spacious gardens the perfect place to dine alfresco. I loved it.
2019년 6월에 7박 숙박함
답변 제공: General Manager 님, 2019년 7월 26일
Dear Mrs. Jacqueline, Thank you for your kind comment. It has been lovely hosting you. We really celebrate that you had such a great stay with us and that our prime location was a benefit for you. We are really looking forward to welcome you again. We remain at your entire disposal. Warm regards,

10/10 - 훌륭해요

fanny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Menorca lugar relax para descansar
Hotel bien ubicado y con buenas habitaciones y cómodas
2019년 6월에 5박 숙박함
답변 제공: Dirección 님, 2019년 7월 10일
Estimada Sra. Fanny, ¡Muchas gracias por su comentario! Nos alegra saber que ha disfrutado de su estancia y que le haya gustado su habitación. Quedamos a su entera disposición, esperando poder darle la bienvenida de nuevo en un futuro. Saludos cordiales,

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Increible hotel
Increible experiencia! El hotel es precioso, el servicio increible. Muy buen desayuno y restaurante. Dos piscinas increibles. Lo unico que fallo es el WIFI, muy malo. En caso de que requieras estar conectado, te recomiendo verificar eso con el hotel. En mi caso, no necesitaba estar conectado por lo que todo estuvo de lujo. 100% recomendable.
2019년 6월에 6박 숙박함
답변 제공: Dirección 님, 2019년 7월 28일
Estimado Sr. Daniel, Fue un placer para nosotros recibirlos en nuestro hotel y le damos las gracias por dedicarnos su tiempo para dejarnos su comentario. Nos alegra que haya disfrutado de las instalaciones y que le haya gustado nuestro restaurante. Lamentamos sus problemas con el WIFI normalmente no tenemos fallos y si llegase a pasar se solucionan rápidamente. Revisaremos que pudo haber pasado durante su estancia. Esperamos poder darle la bienvenida en un futuro y estamos a su entera disposición para cualquier cosa que necesite. Saludos cordiales,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buenisima opcion en Ciutadella
Hotel excelente, trato excelente, entorno perfecto y muy buen situado. Para repetir 100%
2019년 6월에 3박 숙박함
답변 제공: Dirección 님, 2019년 7월 10일
Estimado huésped, ¡Muchísimas gracias por su comentario, nos alegra mucho haber llenado sus expectativas! Nos hace mucha ilusión poder darle la bienvenida de nuevo, será un placer para nosotros tenerlo en casa en un futuro. Quedamos a su entera disposición. Saludos cordiales,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente en todos los sentidos. Para poner un pero: el aparcamiento es algo compicado al no disponer de uno propio; de todas maneras el hotel proporciona un conductor que te trae y lleva el coche sin coste alguno.
2019년 6월에 2박 숙박함
답변 제공: Dirección 님, 2019년 7월 28일
Estimado Huésped, Le agradecemos su comentario y nos alegra enormemente que le haya parecido excelente en todos los sentidos su estancia con nosotros. Entendemos que el parking pueda ser un pero, al tener una ubicación tan beneficiosa, en el medio del casco antiguo de Ciutadella las dimensiones no nos permiten tener un parking lo suficientemente grande para todos nuestros huéspedes, por esta razón tenemos 2 plazas de parking para que puedan estacionar durante el check in y si tenemos uno de nuestros choferes disponibles que ofrezca el servicio sin coste como usted lo menciona. Nos encantaría poder darle la bienvenida de nuevo en un futuro. Quedamos a su disposición. Saludos cordiales,

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in Menorca
Everything about the hotel is perfect. Great location in Ciutadella de Menorca. The hotel is an Old Palace building completely redone with exquisite taste. Modern state of the art air conditioning and showers. You notice the quality of the restoration when you notice details like a Schindler elevator even for just 2 floors. Lovely beds and rooms. Fantastic breakfasts. Friendly staff. Lovely interiors and exteriors. Will go back for sure.
2019년 5월에 7박 숙박함
답변 제공: General Manager 님, 2019년 7월 26일
Dear Mr. Marcos, Thank you very much for your great and complete review about Can Faustino Hotel. We love to host guest that take a look in details as for us is one of our major obsession: to keep in mind the details in everything we do. We would also like to thank you for the kind words towards our staff, our services and spaces and we would be more than happy to welcome you back in the future. Kind regards,

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10/10
Amazing hotel and decor! The restaurant is fantastic with knowledgable staff!
2019년 5월에 3박 숙박함
답변 제공: General Manager 님, 2019년 7월 8일
Dear Mrs. Alexandra, Thank you so much for choosing Can Faustino Hotel for your stay in Menorca. We are really happy to know that you liked our hotel decoration and that you enjoyed our restaurant. We remain at your entire disposal for further assistance. Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professionnalisme de l'ensemble du personnel et qualité de l'accueil
2019년 5월에 10박 숙박함
답변 제공: General Manager 님, 2019년 5월 27일
Dear guest, Thank you for taking the time to share your experience with us. We are especially grateful for your comment about our staff whom work hard every day to provide our guest with the best service. Thank you again for your time and we look forward to welcoming you back in the nearest future. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 4박 숙박함
답변 제공: General Manager 님, 2019년 5월 14일
Thank you so much for taking time to review Can Faustino Hotel!

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 3박 숙박함
답변 제공: General Manager 님, 2019년 5월 9일
Dear guest, Thank you for taking the time to score the Can Faustino Hotel. Looking forward to welcome you again. Warm regards,

10/10 - 훌륭해요

Antoine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: General Manager 님, 2019년 5월 9일
Thank you!

10/10 - 훌륭해요

Lakelandgrey 님, Guernsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The perfect hotel in a perfect position for the old town. Beautiful interiors, very high standard throughout. Extremely friendly and helpful staff. A joy to be there.. Excellent buffet breakfast, interesting evening meals. Our best was the perfectly cooked and tender steak. Some amazingly presented desserts. We will certainly be going back to this hotel when we return to Menorca. Thought Cuitadella was a lovely city and, dare I say, far prettier than Mahon.
2019년 4월에 7박 숙박함
답변 제공: General Manager 님, 2019년 5월 14일
Dear Mrs Lakelandgrey, It was a great pleasure to have you staying with us and we would like to thank you for your charming review. We are delighted to read that the staff was helpful and that you really enjoyed our restaurant services. We will let our Kitchen team know your comment about the tender steak and desserts! We will be more than happy to welcome you back again and make your stay memorable. We remain at your entire disposal for further assistance. Kind regards, General Manager

10/10 - 훌륭해요

Gustav 님, Witten, NRW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nach dem Bustransfer mit Viajes Magon mussten wir noch 20 Minuten mit Koffern über holperiges Pflaster das Hotel suchen. da Can Faustino nur mit Kleinbussen anzufahren ist. Hier sollte für andere Regelungen gesorgt werden. Auf dem Rückweg haben wir ein Taxi eingeschaltet.
2018년 10월에 9박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room and staff good, food average breakfast not so good, booked half board but restaurant for evening meals closed for three nights ,paid expedia for severn , refund required for 3 meals 240 euros
2018년 10월에 7박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

Maxime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very relaxed atmosphere Great spa and service
2018년 9월에 7박 숙박함
답변 제공: General Manager 님, 2018년 10월 12일
Dear Maxime, Thank you for this positif review. We are happy to see that your experience in our hotel has been satisfactory. We hope to see you again at Can Faustino. Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: General Manager 님, 2018년 10월 12일
Dear Customer, We thank you for this high rating for our Hotel Can Faustino. We all hope to welcome you again. Our best,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: General Manager 님, 2018년 10월 12일
Dear Customer, We thank you for this high rating for our Hotel Can Faustino. We hope to welcome again soon. Regards.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise in Ciutadella.
I can’t imagine a better experience in Ciutadella. The hotel was beautiful and the staff could not have been more accommodating. We will definitely return!
2018년 9월에 2박 숙박함
답변 제공: General Manager 님, 2018년 10월 12일
Dear Adam, Thank you for this wonderful review. We are all glad to read that your experience in our hotel has been satisfactory. We hope to welcome you again in Can Faustinol! Our best.