I arrived late at night and the chap in charge was very pleasant and had me checked in promptly after having to deal with some irate customers. They spoke Indian (whatever dialect) so I had no idea whether it was warranted or not but he handled it well.
The room was very clean and after a hiccup (not cleaning my room whilst I was away shopping) the next day, they picked up their act and every day after it was thoroughly cleaned. Two complementary bottles of water every day was a nice touch in such a humid country.
I walked from my hotel to the Butterfly Park, Bird Park and Aquaria and a lot of malls were nearby for me to shop in.
I dined often in Chinatown but there were numerous other restaurants around for me to vary my diet.
A Monorail and MRT stop were nearby which made traveling around KL a breeze and KL Sentral wasn't too far away making it very easy to get to Kuala Lumpur International Airport.
If you're there to get out-and-about it certainly is a well placed hotel but don't think of spending a lot of time in your room watching TV because there are only two English speaking stations (BBC and HBO) worth watching and after an hour of news or a movie, it becomes very repetitive. An International TV package would've been handy for rainy days but on this visit that wasn't to be.
Overall though, a pleasant hotel to stay at.